Jose
Reviews
Superhost230 total reviews · 4 listings
87% rated 5★
230 reviews
4.85
2022–2026
230 reviews
Ramshes
Excellent, 3 weeks ago
Excellent place, very quiet, and all the staff were very attentive and friendly. The observation regarding the location is the internet failure and the internet connection for TVs and movies for the children.
Miguel Fernando
Excellent, 3 weeks ago
Everything was very clean and the service was very good. The food and restaurant prices are very good. Excellent choice for a quiet vacation.
Barbara
Good, 4 weeks ago
Everything was great. José always responded. The dishwasher didn't work, and that was very bad, but other than that, everything else was very good. Access to the pool is very convenient, as it is on the first floor.
Miguel
Excellent, 1 month ago
Excellent amenities. Super spacious apartment with everything you need and a great location facing the pool. We'll definitely be back. 100% recommended.
Gaby
Excellent, 1 month ago
An excellent place for a family vacation. The apartment is very comfortable with everything you need. The photos and description are a perfect match. And the condominium in general is very nice, with several spaces to be in. I would definitely come back.
Jesus
Excellent, 1 month ago
EVERYTHING WAS VERY GOOD. THANK YOU…- JUST TO MENTION A FEW THINGS THAT COULD BE IMPROVED IN THE FUTURE. 1. THEY DON'T HAVE GOOD PANS… 2. THE COFFEE MAKER DOESN'T WORK. IT'S LIKE THE GLASS JUG ISN'T THE RIGHT ONE. I MADE COFFEE BUT ONLY BECAUSE I KEPT THE POT UP. 3. THE LAMPS IN THE BEDROOMS DON'T WORK 4. A LIGHT BULB IN THE MASTER BATHROOM IS BURNED OUT BUT ALL THIS IS OFFSET BY YOUR ATTENTION. AND WE WOULD BE HAPPY TO BOOK WITH YOU AGAIN AND, OF COURSE, RECOMMEND YOU TO OUR FRIENDS.
Raul Sergio
Excellent, 1 month ago
Excellent apartment! It's located in a beautiful, prime area! It has a private beach, and the pools are impeccable. José was there Attentive at all times. Any questions or concerns were always answered promptly.
Eva
Excellent, 1 month ago
Everything was good.
Miguel Hugo
Not good, 1 month ago
The rooms smelled very bad, and there was also a musty smell. The Internet in the apartment constantly went out. We didn't have enough kitchen utensils. There wasn't enough communication or efficiency. Not a very pleasant experience.
Host Response
We're sorry that your experience wasn't what you expected. However, we consider it important to clarify a few points to provide context for future guests. We maintained constant communication throughout your stay. As for the internet, the problem was reported immediately to the service provider. Unfortunately, it is an external service that is not directly under our management. The apartment has the appropriate kitchen equipment, and we also provided you with additional utensils when you requested them. Regarding the odor you mention, we are surprised by the comment, as it was never reported during your stay. Finally, when checking the apartment after your departure, we found two wet mattresses and some damaged mattress protectors. In spite of this, we sought at all times to provide you with timely attention and to resolve any situation that was within our power.
Daniel
Good, 2 months ago
Recommended. I would stay again.
Alejandra
Excellent, 2 months ago
We had an amazing time!!! Great location and there were many pool options, so there was always space.
Jose Alfredo
Excellent, 4 months ago
excellent experience
Francisco Javier
Excellent, 4 months ago
Excellent condominium and super clean facilities. Everything was 100%. We were satisfied and would book again.
Francisco
Excellent, 4 months ago
Excellent place
Juan Antonio
Excellent, 4 months ago
A beautiful apartment; the view is absolutely amazing.
Ana Carola
Excellent, 4 months ago
An excellent weekend! Thank you so much! The best part was being on the ground floor, super easy access to the pool!
Silvia
Good, 5 months ago
The space was great. He needs to make sure he actually gives lock combination and wifi instructions. Those were things not specified even though he claims he did.
Fernando
Excellent, 5 months ago
Spectacular apartment, and as always, the complex is a real gem.
Misael
Excellent, 5 months ago
The apartment was very comfortable and pleasant during our stay. Everything was clean and well organized.
Itzel
Excellent, 5 months ago
They were always aware of any questions I had and were willing to answer them. The apartment is perfectly located and very comfortable. My family and I really enjoyed it!
Arturo
Excellent, 5 months ago
Just as a comment, the curtains in the master bedroom should be checked to ensure greater opacity. Finally, a dehumidifier would be great for the apartment.
Vanessa
Excellent, 5 months ago
Our stay at this apartment in Bolongo, La Cruz de Huanacaxtle, was simply spectacular. ✨ From the moment we arrived, we were very impressed by how clean everything was. The apartment was spotless, very well maintained, and every detail was thought out to make the experience comfortable and enjoyable. Honestly, it far exceeded our expectations. In addition to the cleanliness, the place is beautiful, very comfortable, and perfect for enjoying a few incredible days with the family. The location within the condo complex is excellent, and everything felt very peaceful and relaxing. We would definitely stay here again, and we highly recommend it to anyone looking to enjoy a wonderful stay.
Carlos
Excellent, 5 months ago
We liked the apartment. It has good-sized bedrooms, a kitchen, a living room, and a dining room. It has enough appliances and cookware to prepare meals. It has a pool view, and they provide both bath and beach towels. The only thing I would improve is the internet; it's slow, and the signal doesn't reach the rooms completely. Something that has nothing to do with either the host or the owners is the structure of the apartment, specifically the walls that let sound through, so you lose privacy and can't get a good night's sleep… if you're not a very light sleeper, it's not too much of a nuisance!
Claudia
Excellent, 5 months ago
It was a very pleasant experience; the apartment was in perfect condition, and the beach club and the scenery were all excellent.
Carlos
Excellent, 5 months ago
Excellent place to stay for a few days, very clean, cool, spacious kitchen, useful kitchen items, spacious rooms. José and his team were very friendly and responded quickly to any questions I asked.
Carlos Ivan
Excellent, 6 months ago
Everything was great; the room is very spacious, and the bedrooms are in very good condition. You have everything you need to have a great vacation. It also has a superbly equipped kitchen for cooking at any time. The facilities in the common areas are also very nice and clean.
Jesus
Excellent, 7 months ago
Everything was very cool and comfortable
Jacqueline
Good, 7 months ago
Overall, we liked it
Carlos
Excellent, 7 months ago
Amazing place, it was just as shown in the photos, highly recommended for families
Florentino
Excellent, 8 months ago
The apartment is amazing. José's extraordinary service and attention We'll be back soon!
Fernando
Excellent, 8 months ago
Everything is very nice and also very quiet and with everything close by and an excellent beach
Victor Ignacio
Excellent, 8 months ago
Our experience in Bolongo Punta Mita was excellent. A quiet, pleasant place with a very good cuisine. Perfect for relaxing, enjoying the surroundings and spending quality time. Totally recommendable.
Jocelyn
Excellent, 8 months ago
Everything was so beautiful and super clean. We were able to enjoy all the amenities across Bolongo without any issues. We e can’t wait to comeback again!
Juan Ignacio
Excellent, 8 months ago
The complex is very nice, well tucked into the jungle, the beach has cliffs so not everyone can get there, likewise the beach is very cool and easy to reach by stairs or by more accessible roads. It's one of the best complexes I've ever been to and the people are very friendly. The hosts were super attentive to an air conditioning problem and tried to solve it by giving us very viable alternatives. The apartments are spacious and quite modern. I will definitely be back!
Karina Del Rocio
Excellent, 8 months ago
The apartment was excellent, getting there was easy, José was very attentive on the chat. Flexible with schedules. Everything is very nice and super clean
Hector
Excellent, 8 months ago
Thanks for your help
Carlos
Excellent, 8 months ago
Very good apartment even for families with children because of its variety of heated pools in the condominium, restaurants, etc.
Orlando
Excellent, 9 months ago
Very good place
Alex
Excellent, 9 months ago
A great place to stay, a very nice condo with everything you need, I would return without hesitation, the host is very attentive, there are some restaurants and cafes on the premises if you don't want to cook, the beach is very nice and everything is very private, highly recommended.
Jacqueline
Excellent, 9 months ago
Very nice and comfortable apartment, the service was excellent and the amenities of the place were very nice, it has incredible views
Katrina L
Excellent, 9 months ago
We had a great stay. Host was very responsive (we arrived late and the host was still very responsive despite the late hour). Nice place; fun to walk out to the pool. We would stay again!
Victoria
Excellent, 9 months ago
Excellent apartment, just like the description and photos! We stayed as a group of 6 and we were all very comfortable.
Kevin Patrick
Excellent, 10 months ago
We really enjoyed our stay and would highly recommend this property. The condo is spacious with a nice balcony overlooking the ocean. The views are fantastic! We had 2 families with a total of 3 kids and the 3 bedrooms comfortably housed all of us. The main living room area had a nice, large table for eating, comfortable couches and a large TV. We cooked many meals during our stay and were happy with the kitchen appliances and cookware. The Bolongo is a very nice resort. We enjoyed the multiple pools and were impressed by the quality of the food at the various restaurants. The staff was very friendly. The site has a private beach access that includes both sandy beach and tide pools. The location was a short drive to nearby surf breaks. The property owner was very attentive. We had a minor maintenance issue during our stay but the owner got it fixed quickly. The cleaning staff left the place spotless upon each cleaning. We would definitely stay here again!
Xochitl
Excellent, 10 months ago
It was a pleasure to be in Bolongo, the communication with José was very good, the place is what I expected, a place to relax, very clean and the people are very respectful and friendly, the landscapes are beautiful and for the place to be as it is you have to follow the rules of course. The only thing is that I didn't like the water faucets in the bathroom sinks, they need to be replaced, and the showers too, because they have a lot of scale. In my opinion, the showers could be smaller and you would even save water. That's all.
Diego
Repeat guest
Excellent, 10 months ago
Thank you so much for hosting us again
Ariadna
Good, 11 months ago
Great apartment location. Leaving your room and having the pool a few steps away was the most comfortable part of the stay.
Juan
Excellent, 11 months ago
Excellent place !!! Very comfortable and relaxing.
Melissa Mendez
Excellent, 1 year ago
It was great to be in Jose’s apartment, the pools are great and the beach has an incredible shade… just be careful there are some rocks in the sea.
Mariana
Excellent, 1 year ago
Everything was excellent, we had an amazing time, always attentive to everything
Max
Excellent, 1 year ago
Everything was great, the communication and service, and a great place to stay
Jorge
Excellent, 1 year ago
Was very nice
Yaz
Excellent, 1 year ago
The apartment is very spacious, clean rooms and with enough space with furniture and closet to store your clothes, the large kitchen ready to organize a good breakfast, meals and dinners for several people, the electric stove is very easy to use. The kitchen has just the utensils you need. The furniture is very nice and comfortable, which is what we were looking for, the parking is right outside the apartment, convenient for taking out your luggage, the washer and dryer are excellent, you just bring soap because there wasn't any! The apartment is excellent and ready to use. Only two of the pools that are right in front of the apartment need repair since they have several fallen tiles and can cause injuries, the other two are in excellent condition! I highly recommend this apartment for a quiet family vacation! Very good instructions and communication!
Andrea
Excellent, 1 year ago
Everything was excellent. We went on a family trip and had a great time. The apartment is as described and communication was always easy.
Veronica
Excellent, 1 year ago
The place is beautiful!! The dream beach!!! The apartment is exactly as shown in the photos!!! José is a helpful and attentive person!!! The daily cleaning was a great support so we didn't have to worry and could enjoy every minute of the stay!! The place is really beautiful!!!
Janeth
Excellent, 1 year ago
Great location. A few meters from the pool, when you have small children this is a plus!!! We loved the place, quiet and family atmosphere. The apartment is very clean and very comfortable! We would return without thinking!!! 100% recommended
Lic. Edgar Duarte
Excellent, 1 year ago
Very good service! Nice and pleasant!
Juan Antonio De Jesús
Excellent, 1 year ago
an ideal place to rest, quiet and very nice
Yibran
Excellent, 1 year ago
An excellent place to rest or go as a family. Bolongo is a beautiful place because of its private beach and the nature that surrounds the condominium. As for the property, it is very spacious and has a great view of the beach, highly recommended! I also congratulate the administrators and especially Gen for being attentive and showing their professionalism during my stay!! Definitely a great place to rest and the staff of the place are very friendly.
Salvador
Excellent, 1 year ago
Excellent apartment with everything you need to relax a few meters from the pool and beach. Recommended for those who want to relax and without much noise.
Susana
Excellent, 1 year ago
excellent place, everything is clean and tidy
July
Excellent, 1 year ago
Excellent place, beautiful, many pools, the beach is very small and the access is somewhat far, otherwise everything is wonderful, I highly recommend it
Evelyn
Excellent, 1 year ago
Beautiful views, clean and spacious condo. The complex has several pools, restaurants/ bar and private beach. Great location for a family vacation.
Mónica
Excellent, 1 year ago
We liked everything very much, we were very comfortable in all the spaces. Just as a comment, the apartment has a very strong musty smell, especially in the bedrooms. Outside, everything is excellent
Bernardo
Excellent, 1 year ago
great place
Zaida Judith
Excellent, 1 year ago
It was an incredible stay. The great complex creates a peaceful space between the jungle and the sea, a family and quiet atmosphere. We were delighted with our accommodation, excellent spaces inside the accommodation, the amenities of the place are excellent.
Maria Fernanda
Excellent, 1 year ago
Everything was excellent!! The apartment, the beach and the facilities in general are beautiful!! 10/10 Super vacation!!!
Enrique
Excellent, 1 year ago
Excellent place
Jaime
Excellent, 1 year ago
in general very good service, the place is excellent, very comfortable facilities, very clean, everything was excellent, we will surely repeat.
Ivanna
Excellent, 1 year ago
An excellent experience and service, Jose was very kind at all times and always answered our questions, a beautiful and unique place to spend time with the family! Highly recommended
Jaime
Good, 1 year ago
The apartment is clean, comfortable and conveniently located (1st floor). The mattresses are very good, large pools and the beach is beautiful. The gym is complete and the beach service staff are very attentive and friendly. José, the host, was always attentive and responded quickly. What I didn't like: the showers need maintenance, the A/C in the small bedroom didn't work and it took more than 3 hours to fix it; in addition, a bunk bed is advertised that doesn't exist. There is a lot of noise from construction work in the building from very early on. The pool outside the apartment needs maintenance on the floor and the treatment of the surveillance towards guests with a rental bracelet is not cordial or consistent. I hope these observations will help improve the experience for future visitors.
Imelda
Excellent, 1 year ago
Beautiful views. Very spacious apartment, clean, beautiful beach. A place to rest.
Carlos
Good, 1 year ago
Everything is very good, some details in cleaning and maintenance, but overall a great stay
Miriam
Excellent, 1 year ago
Great home for a family trip, the swimming pools are amazing, the views from the common areas to the ocean are fantastic.
Fernanda
Good, 1 year ago
The apartment is very comfortable, the amenities are quite good, the restaurants in the tower are both quite tasty and with great variety.
Vriceida
Excellent, 1 year ago
Very nice place to relax, it has many rules. I recommend paying close attention to enjoy your stay.
Diego
Excellent, 1 year ago
An excellent option to rest, the apartment is very nice, the facilities are super comfortable and the beach is beautiful. We'll definitely be back
Elvia
Excellent, 1 year ago
Beautiful complex. Quiet and peaceful. Private beach, nice pools. Very spacious.
Catalina
Good, 1 year ago
The apartment has an amazing view, and very spacious areas for those who stay. A very nice place! :)
Gabriela
Good, 1 year ago
The apartment is very comfortable, however the beach is not pretty at all, the pools are very far from the apartment and the restaurant is not good, the one inside the complex, they also stop serving very early at 8 pm, I think that if the pool is open until 10 pm, the restaurant service should close at least until that time
Diana
Excellent, 1 year ago
I highly recommend it. The place is super nice, quiet, excellent if you want to rest. The complex has a restaurant and super deli drinks at reasonable prices. They have a beach club, super nice pools, I thank Paola and Gen who were always attentive. We'll definitely be back. Thank you very much for your kindness, we had a great time.
Marisol
Excellent, 1 year ago
Very nice place, the heated pool and the food in the place is very good. Highly recommended
Maryin
Excellent, 1 year ago
highly recommended
Jonatan
Good, 1 year ago
Everything was amazing about this space, especially if you’re staying with a big party. The beach is gorgeous. Many pools to swim in. Tons of greenery. Kitchen was stocked up. Unfortunately, I cant give it five stars because of a few things. The kitchen was super tiny and narrow in comparison to the rest of the space. The bathroom in the master bedroom did not have any body wash and the shower had almost no pressure- it felt like a drizzle. Overall, I would come back again and would recommend this place for a large party/family that is seeking a peaceful getaway.
Varynka
Excellent, 1 year ago
I loved it, I highly recommend it.
Fabiola
Excellent, 1 year ago
Exclusive, beautiful and excellent place to rest.
Nahomi
Excellent, 1 year ago
The place and the apartment are very nice and clean, the host is very friendly and in general everything was very good!
Mc
Excellent, 1 year ago
Excellent place, very nice stay. I would definitely go back
Zuri
Excellent, 1 year ago
My stay was excellent. The place is exactly as shown in the description and photos: very nice, comfortable and clean. In addition, the service was very good; always attentive and kind to any questions or needs. It really exceeded my expectations and I would definitely recommend it to anyone looking for a quiet and well located place to enjoy in Punta de Mita.
Arnulfo
Excellent, 1 year ago
Excellent place, very nice apartment, wonderful facilities
Oleksii
Excellent, 1 year ago
I’d say it’s excellent for the price you pay. Great view, spacious rooms, a nice beach and a great area around it. There were a couple of minor issues with the apartment and its equipment (some things could use a bit of repair), but overall, I think it’s well worth the money.
Rene
Excellent, 1 year ago
Everything was excellent, the stay, the facilities, the service, we had a great time, we will definitely be back.
Adriana
Good, 1 year ago
The place and the spaces are very nice, we had some problems with the refrigerator, but overall we had a good time! I would come back
Victor Hugo
Excellent, 1 year ago
Yes
Alejandro
Good, 1 year ago
Very comfortable to spend a few days.
Gladys
Excellent, 1 year ago
I really enjoyed my stay and would definitely recommend.
Salvador
Excellent, 1 year ago
Everything was excellent, we hope to return soon!!
Yolanda Del Carmen
Excellent, 1 year ago
A very nice apartment and the development too, only the sea has many stones
Natasha Gonzalez
Excellent, 1 year ago
Excellent location of the apartment, and excellent attention from José at all times 😁
Sergio
Excellent, 1 year ago
It was a very nice play to stay, beautiful view in the terrace, great for a relaxing vacation!
Daniel
Excellent, 1 year ago
Excellent service, good place, very quiet and comfortable