Zuzanna
Reviews
39 total reviews
87% rated 5★
39 reviews
4.82
2023–2025
Cleanliness 4.8
Accuracy 4.8
Communication 5.0
Location 4.5
Check-in 4.7
Value 4.6
39 reviews

Chadd
Excellent, 8 months ago
We really enjoyed our stay over Christmas! It was very special for me and my nephews! Thank you so much for this amazing place and for allowing us to stay in your beautiful home. I would definitely recommend this place and I would love to come back sometime!Happy new year.

Jana
Excellent, 9 months ago
Absolutely beautiful, modern apartment. The apartment was clean and well-stocked. We had cold drinking water and coffee waiting of us. Exercise mats and a beach bag were a nice touch! Gorgeous surroundings. Having a private pool surrounded by a jungle-like atmosphere felt very luxurious! Communication with the host was seamless. They allowed us to have a late check-out which was really nice. Note that the location is not very bikeable or walkable, so renting a car is probably the most practical. We took taxis. By car, the beach and downtown are short rides (10-15 min).

Ashlee
OK, 11 months ago
This rental was ok but not sure wed stay again. The area around building is under heavy construction. Area seems quiet and safe, so that’s great. Recommend renting scooters as cabs are expensive to downtown.
Host Response
I'm sorry to hear that you had an average stay, the area is still developing but it is indeed quiet and peaceful. I always recommend renting a car when staying off the beach as it's the easiest way to get around, as well as to and from the airport

Roberto
Excellent, 1 year ago
Amazing apartment with a very nice private pool.

Hugo Alberto
Excellent, 1 year ago
Excellent service and the apartment is great. Thank you very much

Omar
Excellent, 1 year ago
Gorgeous place, fantastic value, comfortable. My family and I had an incredible time at this stunning rental.
Frida
Excellent, 1 year ago
The accommodation is very comfortable and pleasant They were always available and very accessible

Ricardo
Excellent, 1 year ago
Everything was great, a beautiful place!

David
Excellent, 1 year ago
Zuzanna’s place is a beautiful, large, and comfortable apartment about a 10 minute drive by scooter or ATV from the beautiful beaches of Tulum. Communication between myself and Ivan was prompt, and he kindly kept us informed of important city information. Additionally, when the hair dryer didn’t work, he had one delivered within 20 minutes. Be aware that you cannot walk to the beach. The road is not safe for pedestrians and it would be a very long and very hot walk if you tried. Additionally, there’s no oven or microwave, so cooking may only be done on a stovetop. However, the beds and linens truly are luxurious, the rental complex is quiet, and the private pool and patio are ideal. We would definitely recommend Zuzanna’s rental to couples or families!

Vanessa
OK, 1 year ago
Beautiful place, great pool and lots of space. Terrible location. So much construction and very expensive to take taxis everywhere. Restaurant was closed, elevator didn’t work. Hosts were amazing to deal with but definitely needs more work in the area before staying there

Liz
Good, 1 year ago
Very nice but needs some updating. Clean and neat. Construction around complex was unsightly and loud

Bradley
Repeat guest
Excellent, 1 year ago
We had a wonderful stay and will be back.

Bradley
Repeat guest
Excellent, 1 year ago
Wonderful stay

Leah
Excellent, 1 year ago
Loved the condo. Felt refreshing everytime I came home. Loved the corner unit and the beds were very comfortable. Would stay again!

Kirsten
Excellent, 1 year ago
Beautiful condo in a beautiful building! The private plunge pool on the main patio was a hit with my kids as was the huge communal pool. Only negative was location. There aren’t any restaurants or shops within walking distance, so we had to drive. Not a big deal if you have a car or scooter. Otherwise it was a great stay. Zuzanna was helpful and responsive throughout our stay.

Louis
Excellent, 1 year ago
OMG, 10/10, the place is 10 times than on the listing. The staff were super helpful and the owners were bothered to respond quickly! I would highly recommend it!
Host Response
Thank you Louis for the great response! Glad you had a great stay 😊

Jennifer
Excellent, 1 year ago
We had a wonderful stay over the Christmas holiday! The apt is huge, clean and comfortable. The pools were all fantastic and most of the time we had them to ourselves. Communication was great and host very responsive even over the holiday. Location is great but you need a car or taxi. We had no issues with getting taxis once we were put in touch with one. The concierge service was extremely helpful on organizing tours and grocery delivery if we needed it. We would definitely stay again!

Italo
Excellent, 1 year ago
Fantastic apartment - spacious, modern, well maintained. Building staff is super helpful for getting taxis and any other needs. Host was superb - very responsive and attentive. Would absolutely recommend.

Christopher
Excellent, 2 years ago
This is a stunning penthouse in a beautiful building in the middle of the jungle that is conveniently located between the hotel area and the town, making it perfect to visit either in just a few minutes. From the start the communication with the host was great and check in was easy and simple. We were given plenty of local recommendations and the free concierge service made it so convenient to book restaurants and tours. The apartment is off the scale with everything you could ever need and a private terrace with pool and a spectacular view! It couldn’t be better!

Simone
Excellent, 2 years ago
Amazing place, highly recommend it!
J.R.
Excellent, 2 years ago
This place was great! The home itself was extremely spacious. The view from the balcony was cool. Host was responsive and kind. A short car ride away from the main areas. Very peaceful at night. The only downside was the entire area is currently under construction and the dirt road to get there... while short is pretty crazy. A beautiful home, and I will definitely be back to stay again!

Madina
Excellent, 2 years ago
Beautiful property! Very spacious and clean. Everything is as described. like previous reviews said,roads are not good at all. We rented a car and drove to the beach and the city,it was an easy ride. Recommendation given by host were very helpful! Thank you for sharing this beautiful place

Juanma
Excellent, 2 years ago
A very good apartment, spacious and comfortable rooms.

Amanda
Excellent, 2 years ago
Our family of four stayed in a “penthouse” apartment, ie an end unit on the second floor. The complex is beautiful, characterized by unique circular architecture and lots of windows, plants and swimming pools. The kitchen was spare but sufficient. We loved having a plunge pool on the balcony. We were greeted by numerous birds, which was lovely. The grounds are well kept and the communal pools sparkling clean. The rooftop pools, 2 on each “tower”, were delightful, with views of the sea and the jungle. The area is full of construction with new condominiums and surrounded by a rough dirt road. Other than that issue, the location between the town and the beach would have been perfect. Glad we rented a small SUV to get around. The parking was convenient and easy. The on-site restaurant and store were fine for necessity but definitely better to shop and eat elsewhere in Tulum.

Diana
Excellent, 2 years ago
Beautiful gem

Mikey
Excellent, 2 years ago
Julia was an amazing host! She was so responsive and made our trip as stress free as possible!

Daniela
Excellent, 2 years ago
Beautiful, well-appointed and super spacious apartment. The place is as shown in the pictures - absolutely beautiful. The building has nice amenities and it was not crowded at all. We spent time at the pool when we needed a break from the beach or wanted to just stay in. A car is needed to move around but we thought it was totally worth it to stay away from the buzz and enjoy some peace an quiet. The concierge service was a big plus and helped us getting transportation from/to airport as well as good recommendations for things to do. Thanks Julia and the crew for making our stay so wonderful. We would definitely go back!

Kristan
Excellent, 2 years ago
Beautiful unit and very clean. Very easy to communicate and concierge was very helpful during stay

Jenny
Excellent, 2 years ago
We loved our stay at Julia’s place traveling as a family of 5 with kids aged 10-15. The property is absolutely gorgeous and serene. We enjoyed the dipping pool, the rooftop pool for sunsets, and the central largest pool. The beds were extremely comfortable and we all slept great, spending early mornings on the porches enjoying a coffee and the peace. The home is well appointed and had everything we needed for our stay. We took advantage of a pantry stocking service they offered, and it was so great to have food and drinks available after our evening arrival. The condo is nicely located between the town and the beach hotel zone and was a great launching pad for our adventures in the area. We had rented a car and it was fantastic to have free parking and a designated spot in their deck, steps away from the elevator. With the construction happening around the road was indeed bumpy but very typical of the area—we just had a sense of humor about it. The hosts were excellent communicators!!
Host Response
Thank you Jenny! You’re most welcome to come again :)

Jasmine
Excellent, 2 years ago
Amazing home!! It is quiet and not far from the beach and nightlife.
Host Response
Gracias 🙏🏻 esperamos poder volver a alojarte.

Alisha
Excellent, 2 years ago
This place looks just like the pictures and better. The amenities were on point. From a comfy blankets, towels, robes, toiletries, portable speaker, umbrellas....the soft rugs and beds...you name it. Checkin was easy and the front desk took us directly to our room. This place is huge! The entire place and the condo. The host was responsive our entire stay and even helped us out to get a ride from tulum back to cancún even after we left the condo a couple days later. The deck and plunge pool was amazing!!! This place screams Tulum. It was worth every penny and I will definitely come back. ❤️😍
Host Response
Gracias Alisha! Nos encantó hospedarte, gracias por el review tan detallado. Vuelve pronto!

Haley
Excellent, 2 years ago
One of the most beautiful condos in all of Tulum right now. Perfect location between beach and the town center. Already recommended this place to a few friends!
Host Response
Gracias Haley, nos alegra que la hayas pasado bien en Tulum en nuestro hospedaje. Vuelve pronto!

Damian
Excellent, 2 years ago
Amazing flat in Tulum, just a few minutes away from the beach clubs and restaurants! Rooms are very confortable and cozy, definitely recommended
Host Response
Thank you Damian! So glad you enjoyed

Iiramm
Good, 2 years ago
For a few things they didn't have to do with the place or the location of ai outside everything is super good

Carlos
Excellent, 2 years ago
Such a beautiful place to stay highly recommend to everyone!
Host Response
Gracias por recomendarnos Carlos. Esperamos verte pronto!

Tiffany
Excellent, 2 years ago
What a beautiful, spacious, and peaceful place only minutes from Tulum's hottest spots. Julia and her team were super attentive and responsive in helping us make plans for dinner and finding transportation. This place immediately felt like home. I wish I booked to stay longer.
Host Response
Gracias Tiffany, nos encantó atenderte a ti y a tu grupo, que bueno que la pasaron bien. Vuelve pronto!

Heejoo
Good, 2 years ago
It’s amazing! Beautiful and peaceful place in there. Close to nice restaurants and beach. My family really enjoyed to swim in private pool and rooftop pool. AC was good! But I didn’t expect the unpaved roads to get there. It was getting worse when it’s raining.

Constanza
Excellent, 2 years ago
Amazing place!! Beautiful for family or a stay with friends! The private pool and beautiful views! The only “bad” is that it was difficult to get in, the drive is dirt and has many holes, it is difficult to drive in pécous cars ideal to have a van. Everything else was impeccable!!

Federico
Excellent, 2 years ago
The place was gorgeous,. We enjoyed the roof pool.