Ana Rocio

Reviews

Superhost

65 total reviews

91% rated 5★

65 reviews

4.88

2022–2026

65 reviews

6BR Villa in Ciudad Valles

Lesly Marysol

Excellent, 1 month ago

The place is nicer than in the photos, very spacious, comfortable, clean, perfect for large families.

Thank you so much for the trust you placed in us and for the excellent experience at your home. Everything was luxurious. Each room has a private bathroom, mini-split air conditioning, towels, blankets, soaps, mouthwash, and everything you need. The kitchen was very well equipped with cutlery, plates, dishes, appliances, board games, garbage bags, a water dispenser, and several water jugs. Also, the location is perfect: in a family-friendly and quiet setting, and so conveniently located that we could walk to the store or to eat. My family was delighted, especially my wife, who says she has no words to express her gratitude for all the attention. It was one of the best vacation rentals we've ever had. Thank you for all the attention to detail and the great service. We will remember this stay fondly and will recommend it without any hesitation.

Overall an excellent accommodation, very well furnished, perfect cleanliness, good amenities. Only that it is necessary to specify indications for hot water since it is complicated It took her all night to respond to messages and when I called her on the phone it said unavailable In addition, there seems to be a water leak because the hydro was running all night, which was a problem for us to rest. The latter are perfectly solvable details that do not detract from the good things about the accommodation

The house is very spacious & clean. Close to restaurants & shops. Host is a great communicator and tended to most problems that arose in a timely manner. The home has 2 bedrooms downstairs and 4 upstairs. The stairs to get to the second floor felt a little unsafe, specially for kids and the senior citizens that we were traveling with. The two bedrooms downstairs had great plumbing and good hot water. However the upstairs showers varied. In some rooms the water would come out onlu hot and we couldn't get cold water to come out, and in other rooms we had no hot water so had to shower with cold water. Alot of airbnbs dont have washer and dryer. This one did and it was a huge plus. However the washer would spill water at every load. We did let the host know and she sent someone to fix it right away, however the problem persisted. The jacuzzi also had no hot water, which was a bummer but still good over all. The house has alot of potential, just needs some updating in plumbing & appliances.

The house is super comfortable for when you travel with a lot of people, we really enjoyed the pool

Host Response

Hello sorry for that I did not give you… I just finished remodeling the house before you arrived . I looked for a cozy house with details . I hope you liked it . And if I'm already going to change the photos but I need a good photographer to make them good photos

6BR Villa in Ciudad Valles

Jaime

Excellent, 2 years ago

An excellent stay, we enjoyed it to the fullest. We hope to return soon

6BR Villa in Ciudad Valles

Mario

Excellent, 2 years ago

Excellent service and attention from Ana Rocío, We'll definitely go back Highly recommended

6BR Villa in Ciudad Valles

Jesus

Excellent, 3 years ago

The house is more than functional, it has everything for a very nice stay as a family, details that make the difference for good! we had a slight inconvenience with the address the app was throwing, but Ana helped us soon.

6BR Villa in Ciudad Valles

Oscar

Excellent, 3 years ago

Very tidy and clean, enough space and beds, and the pool is very nice. The parking space is large. Everything is perfect!

6BR Villa in Ciudad Valles

Gabriela

Excellent, 3 years ago

Very nice house with all the amenities and spacious rooms. What we loved was that each room has its own bathroom. We just struggled a bit to regulate the hot water, but we didn't ask the right way. José Maria was very friendly and helpful. He gave us recommendations for good places to eat nearby. By the way, it's a quiet and central area.

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