Karen

Relax House / Fortuna - Houses for Rent in San Carlos, Provincia de Alajuela, Costa Rica

San Carlos

Thanks a lot Lacey, you were so nice and easygoing guests and I am more than happy to know that you enjoy your stay! Welcome back anytime !

Que bueno escuchar que te gustó y la pasaste bien en RELAX HOUSE FORTUNA los esperamos pronto !

Que bueno Andrea leer esto me Alegra mucho, saber que pudimos llenar su espectro a y que lograran tener una estancia agradable. Con todo gusto los esperamos la próxima vez !

Gracias Daniela que bueno saber que te gustó, así es un lugar para relajarse y tener paz, además de disfrutar de la naturaleza y las maravillosas vistas al Volcán Arenal y sus montañas ! Te esperamos pronto !

Gracias Roberto por su comentario, asi mismo lo consideramos un lugar tranquilo y de paz, por eso el nombre de Relax House Fortuna! Vuelvan pronto!

Gracias Michael que dicha que les gustó! Los esperamos pronto !

Thank you Ronald for your review, I am so glad to hear you like it and enjoyed at Relax House Fortuna! Yeah we have space up to 8 ppl, in the Main bedroom: 2 persons on the queen size bed + 1 person or kid on the sofa bed and in the secondary bedroom: 2 personas on the double size bed, 1 person or kid on the sofa bed and 2 persons on the double size air american air mattress, so we can configúrate the house depending on how many people are coming and how they wanna accommodate we are flexible on that! Yeah i am sorry about the humidity you know it is a tropical area and these past weeks has been raining a lot so we got a little humidity but we work it out just opening the window and so as you say! Thank you for your visit and welcome you back anytime you want!

Thank you Thiago for your Review, I am so sorry about the issue and so pity that you misunderstood what really happened. So I m just gonna make some of the things you said clear: 1) He is not the owner just to begin. 2) I checked on every msj here and on his what’s app and you Never asked or prohibited to write to her number (she is the one who wrote first on the page and she said she got a problem with her profile so you will make the reservation for her). She said we can send the information to you and that’s what he did at the beginning. 3) He got her whats app number because you run out of your cellphone battery and you called him to ask for the instructions of check in and he kindly sent them again to her number (since you called him from her number). 4) I explained to you already that he is always trying to be friendly and care about the guests after they left the house (we are not just a regular host that just care about the business), so most of time he asks the guests if they arrived in good shape to their countries or homes, or if they make it to the next spot and how was their trip in Costa Rica and so on, so that’s what he did on you guys too, so he asked if you went to the beach or any other area and so on that’s why he asked about if the is into beaches or mountain so he can give you any recommendations about it and i saw on the msgs he gave you some of them. Actually I asked him to apologies to you in Spanish and i saw he did and explained to you that all is a misunderstanding, he even showed you some proofs that he does care about host after they leave the house and ask kind of the same questions), and most of guests loves that he is so caring about their way back home and give them so other advise for next trip (even host are gonna be in other area and renting another spot). And yeah he told me that you and your girl were nice guests and easy going and nice to talk to, so I see nothing wrong in all the messages I read but kindness that you are maybe confusing (and he and myself have already apologized for). 5) Yeah I agree with you that is not normal that a host is asking for how was your trip or how you make it home at the end and what other places you will like to visit in the future so he can give you any advice, because as I explained we are not just caring about having reservations but we really do care for our guests and so he did it in a nice and kind way (other past guests have even mentioned that they are so grateful that he follow up on their trip or their way home), but yeah that was that mistake that he didn’t know that you wont like him to ask about how you ended your trip here or so after you left the house, and I am sorry for that again. 6) At the end you gave me the lowest rate I ever had and you can read all the reviews here and see never ever anybody say anything wrong about him or our treat but you, now you affected my host rate even though we both explained and apologized to you about the miss-understanding, thank you for that, blessings!

Thanks Celia, yeah it’s a pity you couldn’t see the volcano in its whole conic shape (we have a spectacular view of it from The house, but yeah If it’s too cloudy otherwise won’t show to the top cuz it’s very high)! I am happy to know that you liked it and welcome back anytime you want!

Muchas Gracias Paula, cuando gusten volver siempre serán bienvenidos!

Gracias Isabelle, que dicha que les gusto bastante y cuando tengan el gusto de volver bienvenidos!

Thanks Johanna, I am Glad to know you liked it and enjoyed your stay at Relax House Fortuna! Welcome back anytime you want !

Thanks Marzia for your stayed, nice to hear you enjoyed and liked to stay at Relax House Fortuna! Yeah its not a huge kitchen and its not equipped with the total of different things you can have a dream kitchen, but we have everything you need for cooking most of meals you want during vacation, actually we have accommodated families for 10, 15 and 18 days in a row and its not a problem at all for the cooking time, plus we have an open grill area with a kitchen cabinet and sink, so you can decide where to cook within your stay!

Nice to hear you liked and enjoyed your stay at Relax House Fortuna! Yeah we think the same about the location it’s not far but it’s not into the crowded and noisy area! Yeah sorry about that, well we offered you to accommodate you all in the secondary bedroom that can fit up to 5 adults (being 2 adults and 3 children won’t be a problem), but you didn’t want to, and instead you chose to use 2 bedroom to sleep apart!

Wow Camila que lindo leer todo eso y que les gusto bastante, gracias por el detalle y los esperamos de vuelta cuando tengan el gusto!

Gracias Paula! Que bueno que les gusto! Si la verdad eso es algo que nos encanta del lugar la seguridad y privacidad que se puede tener y a la vez estar a pocos kms de el centro de La Fortuna, y las vistas al Volcán Arenal y a las montañas son espectaculares, gracias por lo de mejor que en las fotos! Gracias nuevamente y vuelvan pronto!

Nice to hear you liked Relax House Fortuna! For 99% of our guests it works perfectly to open the link I send or type the name of the house on the GPS, but yeah few times some GPS might spend 2 more minutes on getting the exact location, it happened to you I am sorry about it, thanks God you found it after couple of minutes!