Eduardo

Reviews

104 total reviews

82% Excellent

104 reviews

4.74

2019–2026

Cleanliness 4.7

Accuracy 4.8

Communication 4.8

Location 5.0

Check-in 4.8

Value 4.7

104 reviews

6BR Villa in San Juan del Sur

Jesús

Terrible, 3 weeks ago

Dissatisfied with types of extra charges

Host Response

Pigs, vomit everywhere, pool full of sand, disgusting. This review is for not wanting to pay for their messes.

The house is beautiful and has a spectacular view, but I have a couple of negative points. 1. The house has security cameras inside the property, which, apart from making us feel watched all the time, made us uncomfortable. Airbnb has a privacy law that they are ignoring. 2. The electricity consumption is a trap to get more money from you. They include 80 kWh, which is ABSOLUTELY NOT ENOUGH for even minimal use. We only used the air conditioners literally to sleep. We were extremely careful, and even so, 112 kW were consumed in 1 day. I want to mention that we did not use the freezer and we unplugged it, but the house staff plugged it back in. 3. They took away almost 3 hours of pool use from us because they came in to do maintenance in the middle of the stay (and we were charged for all that electricity). In summary: The house is nice, but it's not worth the price. You will always pay extra for electricity, and you will always be monitored by cameras and the house staff.

We hosted a bachelor party on site for a small group. The space was more than we needed. The staff were very friendly. We had a security guard on site 24/7 to keep the home secure, and a cleaning lady came each day to clean the common areas. Nearly every bedroom had an ensuite bathroom, and all six bedrooms had dedicated air conditioners. We were cautioned on arrival that we had been allowed 80 kilowatt hours each night of our stay and that we would have to pay $1 USD for each 2KWh that we used over the allotment. We stayed five nights, and used 90% of the allotted power. We ran the air conditioning in five bedrooms at night, but kept them turned off during the day. Something to be aware of if you are going to be using all six bedrooms, or if you plan on running the AC all day. It is possible to overspend on energy and the bill could rack up quite quickly if you’re not careful. Overall the stay was amazing; great location, many restaurants, clean space, great staff. 10/10 recommend!

Lots of hidden fees. They wanted to charge us up to 500us for extra electricity but couldnt prove our consumption because the counter "restarted" at zero during the week. We ended up paying around 400 to save us the headache. We were only ten and just did an usual careful usage of power (closing AC during the day, keeping bedroom doors closed, not long hot shower etc). I dont care paying very high prices for nice things, but I hate scammy bs like that The staff was however very nice.

Host Response

This person is a liar, our listing specifically mentions our electricity consumption included in our price. We did the reading with you, the meter reseted and because of that we didn't charge you for the remaining after the reset even it wasn't our fault. This is a big villa you had the ACs running all day. You hired our lady for cooking and ended up wanting to pay her a third of the amount agreed. We agreed on the price for electricity to be charged reducing the kw passed the reset. THERE ARE NO HIDDEN FEES. You agreed to pay and then you left the property and I had to submit a complain for you to answer for your extra charges. This person is doing this review for retaliation of paying the agreed amount.

6BR Villa in San Juan del Sur

Maria

Repeat guest

OK, 7 months ago

I have stayed at this property four times over the past four years, and unfortunately, its condition has consistently declined. While the location remains excellent and conveniently within walking distance to the beach, the current state of the house is unacceptable given the price being charged. Despite Eduardo’s efforts to accommodate us, we experienced multiple serious issues during our stay, including a fly infestation throughout the house, a significant roach problem in the kitchen, and an inadequate supply of basic kitchen utensils. These issues should not occur in a property positioned at this price point. Although the house is visually appealing and the staff is friendly and helpful, the lack of proper maintenance and oversight from the owner significantly detracts from the overall experience. Without meaningful attention to cleanliness, pest control, and upkeep, this property does not meet reasonable standards or justify its cost.

We had an amazing stay at this Airbnb! The house was spacious, comfortable, and perfectly suited for our big family. Everything was well organized, clean, and made us feel right at home. The staff and security guards were incredibly kind and helpful, always ready to assist with a smile. The host Eduardo was wonderful—very friendly and quick to respond to any questions. We truly felt safe, cared for, and welcomed throughout our stay. This is the perfect place for a large family or group, and we would absolutely love to come back!

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