Aviv

Reviews

154 total reviews

72% Excellent

154 reviews

4.49

2022–2026

Cleanliness 4.8

Accuracy 4.7

Communication 4.8

Location 4.8

Check-in 4.7

Value 4.6

154 reviews

4BR Villa in Santa Teresa Beach

Lucía

Excellent, 4 weeks ago

The best place to stay in Santa Teresa! 🥰 It was a real pleasure to stay here. The house is beautiful and has absolutely everything you need to enjoy an incredible stay and feel at home. The hosts were super friendly and helpful at all times, always available to assist us and responding very quickly to any questions we had. The service was excellent, and they really made our experience even better. Without a doubt, if my friends and I return to Santa Teresa, we would stay here again! Highly recommended. 💕

Unfortunately, this was a disappointing experience. The property was not clean upon arrival, the beds had hair and dirt on them, and overall the entire house felt dirty and poorly maintained. The outdoor shower didn’t work because, according to the host, it was “too expensive” to have it running, which was disappointing since it’s advertised as an amenity. The pool water level was extremely low, and there was trash and dirt around the pool area, making it look neglected. Water pressure throughout the house was a major issue. The showers had extremely poor water pressure, and the sinks were even worse, making it difficult to do basic things like wash your hands or brush your teeth. Overall, the property is in serious need of maintenance and a thorough deep cleaning.

Accommodation that could be much better. Very basic in terms of amenities, no bottle opener, very limited in the kitchen, two defective air conditioners. I needed to rest, and during our 2 full days there, there was a cleaning lady from 11 a.m. to 1 p.m. and air conditioner repairmen from 1 p.m. to 4 p.m. on both days... In addition, there is construction on the other side of the fence. On the other hand, the owner (I think he was) was very quick to respond to us. Our trip was still a flop 😔

This property was listed as “brand new,” but it was not as described upon arrival. Within the first 10 minutes, we documented several material issues that impacted both safety and habitability:     •    Broken lockbox for the gate key/main security door (access/security issue)     •    Loose stair tiles creating a fall hazard     •    Front door lock coming out of the door (security concern)     •    Pool water level significantly low     •    Overall cleanliness issues, including visible stains, dirt in corners and very dirty bedroom mats     •    Strong odor consistent with sewer gas masked by air freshener Due to these conditions, we did not feel the property met basic safety and cleanliness standards and were unable to stay. We left immediately and secured alternative accommodations nearby. We promptly notified the host and requested a refund under Airbnb’s “not as described” and safety standards, but the host

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