Juan
Reviews
61 total reviews
89% rated 5★
61 reviews
4.84
2023–2026
61 reviews
Juan Arturo
Excellent, 3 weeks ago
Very attentive service for any questions or situations. The house is very spacious and is as shown in the pictures. A very quiet residential development, ideal for resting.
Karen
Excellent, 1 month ago
The service and communication with Jazmin were very good. She was always available. Overall, the accommodation is very nice and I had no problems. Accommodation as shown in the pictures
Ivana
Excellent, 1 month ago
The house is amazing, very comfortable, and has everything you need to enjoy your stay. At first, we were a bit confused about how to get there, but Jazmín was very attentive and helped us a lot to find the place. Overall, everything was excellent: the location, the amenities, and the service of the condo's security guards. We were very pleased with our stay and we definitely highly recommend the place. We would definitely go back!!
Bertha
Good, 1 month ago
Excellent place to stay The house is very clean, comfortable and well located. We really enjoyed our stay and the service was very good. We would definitely recommend it and stay again. As a sole suggestion, it would be excellent if there were a TV in the living room to make the stay even more pleasant. Other than that, everything was great!
Ramses
Excellent, 1 month ago
Great hosts, very friendly and accessible. The place is super comfortable and nice. Recommended 1000%.
Marco Antonio
Excellent, 1 month ago
Excellent place. The hosts are very friendly and helpful. The house is very nice and very comfortable, just what I was looking for to rest for a few days. I would definitely come back.
Mabel
Excellent, 3 months ago
Excellent choice for a stay, very quiet area, clean house, spacious rooms, and the host was always attentive. I would definitely stay here again.
Montserrat
Excellent, 3 months ago
Everything was excellent, no doubt. I would book again.
Adrian
Excellent, 4 months ago
Great 🙏🏻
Daniel
Excellent, 4 months ago
The location is perfect, as there is a beautiful beach right across the street. Juan and Jazmin were always very helpful in answering our questions, and they welcomed us very warmly at the property. The house is super cozy and family friendly.
Ana Maria
Excellent, 5 months ago
The area is very quiet and safe. We had a very pleasant stay. 100% recommended!"
Damaso
Excellent, 5 months ago
Overall, a very good experience. It is located in a very quiet and private area, ideal for a good rest. The house is very comfortable and nice.
Carlos
Excellent, 6 months ago
Excellent house and location, Jazz is very attentive, we look forward to returning soon.
Steve
Excellent, 6 months ago
Juan and his partner, yasmin, did a great job of hosting my family.We were here during the unrest in puerto vallartathey offered to extend this stay until the rioting settles down and the flight's for foreigners are resumed. i could not be more impressed with their professional behavior
Shanze
Terrible, 7 months ago
This was an extremely stressful and disappointing stay. The host failed to inform us that the lock was not working at check-in, leaving us unable to access the property. We had to find Wi-Fi just to contact her, which should have been communicated proactively. Once inside, it was clear the unit had not been properly cleaned. The sinks had visible mold and rust, the waterfall feature did not work, and surfaces were dirty. Most concerning was a visible mite infestation in the sink and across the counter. We did not feel safe staying and left to find other accommodations at our own expense. Communication from the host was aggressive and unprofessional. We escalated to Airbnb but were disappointed with how our claim was handled. The host will retaliate in some manner to this, and it in no way affects me. I’m only sharing this so future guests can make an informed decision, and steer clear of this accommodation. You get what you pay for…
Host Response
Your poor review is because we denied you a refund. You asked for a refund just days prior your arrival which is out of the time frame of our cancelation policy. You arrived and claimed the house was dirty and broken stuff to which we went right away and showed you that in fact everything was clean and in perfect condition. Since you were not able to claim a refund for this you proceed to say there was a mite infestation and claimed for a full refund once again.. when the fumigation team did the inspection they couldn't find anything you claimed. Thats why Airbnb support didn't give you the refund, you couldn't share any documentation to support your claims and we had everything to show you were lying just for a refund.
Csaba
Excellent, 7 months ago
We spent 2 weeks with colleagues at the accommodation during a business trip. The place was perfect for 5 people, everyone had their own little private space if they wanted to retreat. The common areas were spacious and comfortable. It is a perfect place for a family to relax, it is well located, there are several larger shops nearby. The beach is a few minutes' walk away. Parking is conveniently arranged in front of the house. I highly recommend it to everyone
Maria
Good, 9 months ago
We had a good stay! Location was very convenient for a wedding we attended!
Margaret
Good, 9 months ago
Great place to call home. Large kitchen and living area. Hosts were attentive and accommodating (I had unique needs in order to access the shower and they were very helpful). A few little issues that are part of living in a home, but were taken care of immediately (washer not working, sprayer part of kitchen faucet that broke). The neighbors were very friendly and wonderful when hubby broke his shoulder. Francisco (gaurd at the gate) was phenomenal and was basically the ambassador for the community. Lupita cleaned the home each week for us and was also so wonderful when hubby broke his shoulder.
Melissa
Excellent, 1 year ago
A very good place to spend time with family and friends
Juan
Excellent, 1 year ago
It had everything I needed. My family and I really felt like we were at home.
Brenda
Excellent, 1 year ago
“We loved our stay at Juan’s place! The home was spacious, spotless, and stocked with plenty of towels and thoughtful amenities. We really enjoyed the large pool and also appreciated having the smaller private pool for relaxing. The location felt very safe and well-kept. Our host was attentive, responsive, and quick to answer any questions. Highly recommend!”
Jorge
Excellent, 1 year ago
The accommodation was as advertised. Everything in order. Thank you very much.
Armando
Excellent, 1 year ago
Very nice house in a good location, 100% recommended
Mariana
Excellent, 1 year ago
Excellent place to stay, I would like to come back soon 🏖️❤️
Andrea
Excellent, 1 year ago
A privileged location, a private, safe and quiet condominium and a very comfortable accommodation with hosts who are always attentive.
Berenice
Good, 1 year ago
A very nice house with everything you need to spend a few very comfortable days with your family, we hope to return soon! Jazmin was attentive at all times, an excellent host. Thank you very much!
Juan
Excellent, 1 year ago
The house is exactly as described and shown in the photos. It is a super quiet area, it has all the services and you can easily find stores, pharmacies and supermarkets less than 5 minutes away on foot. The rooms are spacious and the beds are super comfortable, the common areas are spacious and have everything you need.
Araceli
Good, 1 year ago
Jazmins place is nice, however the pool needs some work. We had some issues but Jasmin was quick to respond and always helpful. Overall, our stay was good and the kids enjoyed the house pool and the community pool.
Gabriel
Excellent, 1 year ago
Highly recommended, the area is very quiet and excellent hosts, thanks for everything and very nice house, 100% recommended, we will return 👌👍👍👍👍👍👍👍
Ivan
Excellent, 1 year ago
It was great. Very safe and comfortable
Pako
Excellent, 1 year ago
The area is excellent, the accommodation is spacious, modern and in good condition; Juan communicates well, so I highly recommend it. safely go back!
Ana Patricia
Excellent, 1 year ago
Thank you so much for making our stay an unforgettable experience! They gave us more than we expected, with the details. A luxury home. Just to comment that the house with such an elegant staircase, being minimalist, can be dangerous for children
Emily
Excellent, 1 year ago
The consistent and prompt communication with the Host was outstanding and absolutely was one of the best parts of our experience. The gated community felt really safe and was quiet overall. We walked to the Grocery store (about a 20min walk) and then took an Uber back with all of the groceries and this allowed us to have Breakfast and snacks for the week. There are not restaurants within walking distance and so this is probably the biggest drawback our family had, we spent too much in Ubers than we wanted too as it is a 15-35 min drive to any city center in order to dine out. The Beach access was a bonus (about a 5min walk) and there are some folding chairs and an umbrella available. The private pool is on the smaller side and didn't look as clean as some of the other personal pools within the community but the complex pool more than made up for the smaller one. Lastly, the Master Bed was incredibly firm and uncomfortable for those who like a plush bed. Overall, it was a good stay!
Marjan
Good, 1 year ago
Everything is very good, Jazmin is always attentive
Pamela
Excellent, 1 year ago
Excellent host service!!! They provided us with an umbrella and chairs for the beach!!! Very attentive to all our requests.
Rockxy
Excellent, 1 year ago
The house is exactly as shown in the photos, super spacious and clean. Equipped with everything you need. We enjoyed and took advantage of all the areas (the private pool, the balcony, the shared pool). The beach is just a 15-minute walk away (very nice), super easy access. The area where the house is located is completely guarded (safe). We didn't bring a car, so it was a little difficult to go shopping at the supermarket because there is only an Oxxo and a small store that's not very well-stocked nearby, but we managed to figure it out. Consider that with the showers, if all 3 are used at the same time, one of them does not get enough hot water (it is not a big problem, however). I loved that before checking in they gave us a super detailed and well-done “manual” with the house instructions, rules, suggestions of places to go, restaurants, etc. We are very satisfied with our stay, we enjoyed it very much.
Daphney
Excellent, 1 year ago
The place was very spacious for my family of 7. The super markets, Mega and Walmart are near by and the beach is right across the street. I would rent again.
Josephine
Excellent, 1 year ago
The house is really spacious and open. And it was so nice to have three options for swimming (the house’s private pool, the community pool and the beach - all great!). The host was very responsive and very helpful throughout the stay.
Patricia
Excellent, 1 year ago
Thank you very much, I hope to be back soon.
Carolina
Excellent, 1 year ago
We loved the accommodation, Jasmine is super nice, we will ❤️ definitely be back!!
Paola
Excellent, 1 year ago
The house is very good, I recommend it, everything is impeccably clean, the house is very nice!! I highly recommend it
Francisco Javier
Excellent, 1 year ago
I would definitely come back, spectacular accommodation
Natalia
Excellent, 1 year ago
Great spot. We stayed here because we had friends staying at the Riu across the street for a wedding and it was perfect for our needs.
Oliver
Excellent, 1 year ago
We had a great stay in this beautiful house right by the beach!
Beatriz Elena
Excellent, 1 year ago
The house is as seen in the photos is clean and very beautiful, the co-afitriona Jazmín is very attentive every moment it is worth staying in this place again.
Ruben
Excellent, 1 year ago
Great place to stay with the family. Quiet and peaceful.
Martha
Excellent, 1 year ago
the house is beautiful, large, comfortable, the heated pool. The neighborhood is very quiet, beautiful, going out for a walk in the afternoons. It is a jenial to go out to the beach. You have to walk if you have to bring food and some umbrella and chairs to have a better ride. casa. sea and condominiums 10 de 10 la ..view is very nice lla that you are very serquita del Riu
Maria Teresa
Excellent, 1 year ago
It was a stay for 10 people it was very good, we highly recommend it there was everything needed, the pool water was clean and warm and everything was clean.
Nallely Monique Jimenez Mercado
Excellent, 2 years ago
I highly recommend that they stay in this place, well worth it this very nice is very nice
Titi
Excellent, 2 years ago
Excellent house, excellent attention would definitely come back with pleasure!!!!
Mario
Excellent, 2 years ago
This house is 100% recommended for the whole family is a very nice very large house and everything is just as shown in the pictures. In communication they respond very quickly and are very friendly
Mariela
Excellent, 2 years ago
the house was very comfortable, the location very well close to restaurants and beach. we had a good time as a family
Luis
Excellent, 2 years ago
Great Place. House was big. Spacious,great area. Love the area. Stores were close by everybody was friendly. The acess to the beach was wonderful. Great place to stay
Fernanda
Excellent, 2 years ago
Juan and Jasmine excellent hosts! They respond to any inconvenience and always attentive to everything! The place too nice and super well located, we love hanging out in the pool and enjoying the beach that is a 5 minute walk away, we would definitely come back a hundred times to their home! 🙂
Karla Ivonne
Excellent, 2 years ago
my family and I really enjoy the stay, everything is super well!!
Martin
Excellent, 2 years ago
Highly recommended to spend time as a family very pleasant place and quiet security a beauty of home make you want to stay forever 🥰
Leonardo
Excellent, 2 years ago
I highly recommend coming to this house. Everything is super good!
Mayra
Excellent, 2 years ago
I highly recommend this place, as described in your listing and its photos are so that we would definitely return as many times as possible, my whole family was delighted and 100% enjoyed, the area is very quiet, the pool is very clean, it has the necessary utensils to make you more comfortable, the necessary towels for everyone, everything is 10
Ruth
Excellent, 2 years ago
We really enjoyed our stay at Juan’s house. He was super helpful and responsive when we had questions or problems. The kitchen could use a bit more equipment if you want to do a lot of cooking. It’s a 30 minute walk to Bucerius which is a really fun spot and there’s beach access across the street.
Sandra
Excellent, 2 years ago
An excellent place to feel safe, enjoy privacy, and have all the amenities.
Salvador
Excellent, 3 years ago
Excellent family home. Near the beach and in a good area. The host responds quickly to any feedback. Recommended.