Marcela Resort

Reviews

Superhost

43 total reviews

98% rated 5★

43 reviews

4.95

2022–2026

43 reviews

4BR Suite in Puerto Vallarta

Irene

Excellent, 1 month ago

Absolutely breathtaking views, beautifully appointed and decorated spaces, responsive staff, and excellent food. As the youngest in our group said: “this is the best home I’ve ever had.” Loved coming back here. Thank you, Marcela Staff.

Apparently they were shut down all of September due to construction on every level of the resort. But construction was delayed and not finished when we were there beginning of October. We were not told AT ALL that there would be construction or offered a discount on what was a much higher price point each night compared to other resorts in the area. There was constant construction directly above us and directly below us. CONSTANT. 8am until 8pm. No sleeping in, no siesta time. Even in the pool area, all you could hear was the construction banging noise. Very unfortunate. I cannot believe they did not disclose this to us.

My friends and I booked the entire 7th floor for a trip together. We had a great time and Marcela Resort was extremely responsive the entire time. The AC worked great, there are jugs of purified water provided for a very low price. Daily room cleaning if you want it. A great pool and property overall. And the views are absolutely stunning. A quick heads up. The property is on a large hill, so there are a lot of stairs to climb coming back from Zona Romantica. All my friends are young and able, but it would be hard to get around the area if you were not prepared for this. Also the elevator is very small and stops between floors. So again, be ready for some stairs. We had a great time on our stay and I would highly recommend people stay here.

The place is really nice, the view is amazing. It's difficult to access due to the incline, but Uber and taxis do arrive, and the walk helps to work off the food Comfortable rooms and the 7th floor is beautiful I had my bachelorette party here and everything went great

4BR Suite in Puerto Vallarta

Jessica

Excellent, 2 years ago

Our stay at Marcela Resort in Puerto Vallarta was nothing short of exceptional! From the moment we arrived, the staff made us feel welcome and at home. The resorts location is amazing, and offers breathtaking views of the ocean and surrounding nature. Our room was beautifully decorated, spotlessly clean, and equipped with all the amenities we needed for a comfortable stay. A huge plus was having a washer and dryer available for our large 10 person party in our suite. One of the highlights was the stunning pool area, because of the amazing pools, the on-site restaurant that was nearby and the staff. Shoutout to Pedro who made our stay even better!!! So kind and attentive!

I booked this stay for my family-- older dad, older aunt, late 30's cousins, and their 2 kids (10 and 7)-- and they had the BEST EXPERIENCE. From before check in, communication was excellent and helpful; after check in, my family literally spammed me with thank you's and photos/videos, gushing about how gorgeous the property was, how incredible the view is from every room, how fabulously decorated every room is, etc. They loved the location (close proximity to everything) and the property itself, too, and took full advantage of the putting course and the pool with the kids. I didn't get to stay there myself, but as the primary point of contact, I was included in the group chat...and judging by the concierge's quick and thorough responses to any questions/requests my family had, I felt entirely reassured that my family was being well taken care of at Marcela Resort. My family was so impressed by this stay, I've decided I need to stay here myself the next time I'm in PV!

Host Response

Dear Catherine, We are excited to know that your family enjoyed their vacation. We appreciate your comments and hope to receive you soon. Best regards Marcela Resort

Overall my family and I enjoyed our stay at Marcela. Things we liked: - The decor was warm with local artistic touches - The communication and responsiveness with management was exceptional - The location was more walkable than I would have expected due to a lower entranceway with direct access to the highway - The views were outstanding. We particularly enjoyed the nightly fireworks - Relatively quiet On the (only slightly) downsides: - The kitchen could have been a bit better appointed. There were no basic food staples (other than sugar and coffee - we did appreciate the coffee!) or storage supplies. Pots/pans/bowls were a little sparse, though we could usually find what we were looking for in one or the other of the kitchens. - This place is tough for anyone with mobility concerns. There are steps everywhere, even out of the elevator. The showers have a deep tub that can be challenging to navigate. We were there with our elderly parents - they rallied but it was a challenge

We loved everything about our stay at Marcela resort. We had the most gorgeous apartment in the sky - overlooking the ocean and the city. The reality was so much bwtter than the pictures. The rooms were all beautiful and comfortable - and the layout was perfect for our group of friends - beautiful space to be together and lots of privacy if needed. We thought we would spend more time on the beach but we actually spent most of our time at the resort - by the pools. Staff were lovely all around. Location was a bit up in the hills which meant it was a bit cooler / much welcome for us. Do yourself a favor and book here.

Marcela Resort is a stunning location! The suites we stayed in were beautiful, clean, had everything you could need, and beautiful views of the ocean and town. The staff was incredible, so responsive and helpful with anything we needed and helped so much with calling rides for us to get to our activities. The pool was a great atmosphere and the drinks were delicious. I can’t wait to return soon! You won’t regret staying at Marcela, just do it!

Fantastic!! Gorgeous boutique resort just outside of the Romantic zone. Quick walk or very short taxi ride to restaurants, shops and the beach. We loved the location bc it was quiet and secluded with amazing views, but a short distance to everything else! They staff went above and beyond to make our stay amazing. VERY easy to communicate with and very responsive. The rooms are huge and have everything you need to relax and enjoy. There is a small restaurant onsite, a spa, pool and concierge. We would gladly stay here again!!

4BR Suite in Puerto Vallarta

Diana

Excellent, 4 years ago

We loved our stay. Staff was very friendly and attentive to our needs. We had two rooms with a connecting door. Each apartment was decorated different from the other but equally beautiful and comfortable. The views were amazing, especially at sunset. Great location. Short walk to the restaurants, shops and the beach. Due to steep road suggest taking an Uber or taxi back to the resort. We are planning another trip this fall.

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