Isael

S

Sarahi

1 month ago

1.0

Terrible service. There was no electricity or water (which is essential for renting an accommodation), especially when it was 40 degrees. We had to bathe with jugs that we bought at Oxxo every day that we rented. The pool was very dirty. There was a screw in the pool that someone got stuck in and cut their leg. The door locks were falling off. They opened by themselves because we couldn't put the security on. The blinds were falling off when we tried to close them. I tried to complain to the host, but he stopped responding from day two and never answered again.

The whole place is very nice, It's a very beautiful house inside and out. Thank you .