Nancy

Reviews

Superhost

89 total reviews

98% rated 5★

89 reviews

4.94

2021–2026

Cleanliness 5.0

Accuracy 5.0

Communication 4.9

Location 4.8

Check-in 4.9

Value 4.9

89 reviews

4BR Villa

Lily

Repeat guest

Excellent, 4 weeks ago

This is the second time we have stayed at Casa Maracuya. We love spending our vacations there. We really enjoyed the pool. The house is very nice and in a good location.

This house was perfect and beautiful. The garden was incredible. The entire house was awesome. Our contact person, Abi, was the best, she was quick to respond to any question I had and she really made me feel more relaxed for my first visit to Merida. Also, from this house using Uber was very easy and going to the center of town was about 5 minutes. It was nice staying is a quiet area and then it was easy to go anywhere in town. I would stay here again. I would like to live in this house!

My friends and I had such a wonderful stay at Casa Maracuya. It was my birthday and the host had lovely flowers and a delicious bottle of red wine from Valle de Guadalupe. Everything is even better than pictured. The upper level balcony patio is perfect for watching the sunset and rainbow. The washer and dryer were very convenient for all the towels we used from the pool, Progreso beach, and cenotes. The house had everything: bug spray, bug zappers, umbrellas, etc. I had such a wonderful birthday celebration, Casa Maracuya was a highlight. 10/10 recommend!

We enjoyed at our stay at Casa Maracuya. We had a total of 8 guests ranging in age from 11 to 80+; everyone was comfortable. The bathrooms were clean and spa-like. A big plus was A/C and ceiling fan control in each bedroom. Beautiful gardens ideal for rest and relaxation. No issues with Wifi access. Large TV was private and ideal for children wanting entertainment while the adults socialized. The pool was perfect for the hot days. We used the upper level balcony to watch the blood red moon. Host was responsive and friendly. Would return to this house and would definitely recommend!

I recently enjoyed staying at Nancy's place, which exceeded our expectations. From the moment we arrived, everything was seamless and well thought out. The check-in process was a breeze, and Gerardo provided clear, helpful instructions that made us feel right at home. The space was spotless, beautifully decorated, and had everything we needed—comfortable beds, a well-stocked kitchen, and local recommendations that made a big difference. The location was ideal: a very quiet neighborhood, not close to many restaurants, but an Uber ride away if needed. The place is beyond great; it was amazing. It's a great place for families to spread out. Gerardo was incredibly responsive and friendly, always a message away if we needed anything. Their attention to detail and hospitality truly made our stay special. I can’t recommend this place enough and would love to return for another visit. Thank you for a beautiful experience

I want to emphasize how beautiful this home is. The rooms are beautiful and big enough to accommodate all your needs! My friends and I enjoyed our stayed here it’s fairly close to downtown Merida and for the most part very safe and secure. I was in contact with our host serval times throughout the trip and he would reply and answer any questions I had quickly. This home has many insta picture worthy photo opportunities as it’s very chic and beautiful. Thank you so much for allowing us to stay in your home would definitely recommend future friends and family!

Can’t say enough about this place. Even more beautiful than the photos show and extremely comfortable. This was a perfect fit for my family of 6. There was always plenty of room for us to have our privacy as well as have areas for communal space. Even though it is about a 20-min walk from the main plaza, which can be challenging in the hot sun, the area is very peaceful and quiet. Ubers had no issues finding us. Host was very responsive and accommodating. Highly recommend this place. 10/10.

4BR Villa

Lily

Repeat guest

Excellent, 2 years ago

The house is very nice, it looks just like the pictures. It has air conditioning in all rooms and in the kitchen/living room, which helps a lot to tolerate the high temperatures of Merida. The pool is perfect in size, we were 6 adults and we were able to swim and enjoy it all at the same time. The house is located in a quiet neighborhood, and very close to all the attractions of downtown Merida. It's definitely a house I recommend, my whole family liked it.

It was an excellent stay we had at home Maracuyá. Started by the photos that don't do it justice to how beautiful the house is. It's super well-equipped and super comfortable. It has many spaces to be, enjoy, and full of little details. Gerardo was super on the lookout for us and had too many attentions that I had never had with any other Airbnb host, definitely the best experience I've had. We were very happy, thank you so much for everything!!! We hope to come back soonooo

The house was amazing! It had all the amenities needed and that were useful. Gerardo was very attentive and was quick to respond to all of our questions. Check-in/check-out was smooth and Gerardo met us there to show us around the property. The pool was our favorite part located in the center of the home off the kitchen/dining area. The location was also within walking distance to food and convenience stores. I highly recommend the property for your stay in Merida.

I don’t know where to start! Saying that Nancy and Gerardo were a pleasure to deal with is the understatement of the century! Just fantastic, really if you’re coming to Merida and have a larger family or just want an ultra safe feeling space in a very convenient location look no further, this is it. Spectacularly clean, well equipped and minutes from just about everything. We honestly didn’t have to ask them for anything, it was ready to go and stayed that way. Zero issues. Appliances and A/C units all brand new and worked like a charm and the pool was great too. We felt very at home. Thanks again!

Host Response

Thank you so much for kind words Johnny. It was a pleasure hosting you and your group. All the best!

This home is a true gem. We have stayed in some beautiful homes, and this one stands out at the top. The hosts were very friendly and easy to communicate with. The garden area around the pool is a wonderful place to have coffee in the morning or to wind down in the evenings. The house is well taken care of, and the items in the house are quality. Arriving from the street, you will have little idea what a beautiful oasis awaits. The house was perfect for our group of seven with three children ranging in age from 6 to 16.

Casa Maracuya is a sanctuary in the middle of Merida. It’s one of the most beautiful properties I’ve ever stayed at. I felt like I was staying at a tropical 5 star resort! I love how spacious the rooms are. The highlight is definitely the pool area and terrace! The home is located in a quiet suburb and is about 15-20 min walk to the city center. Nancy and Gerardo were wonderful hosts who provided great recommendations and were super quick to respond to our needs! I can’t recommend this place enough. If you’re in Merida, you need to stay here! You won’t regret it :)

Highly recommended! We were blown away by the space. If possible, it looks even better than the pictures. It's large, spacious, well-decorated, and very peaceful. We had 3 adults and 2 kids with us, and we didn't even use all the space. The kids LOVED the pool! It was so convenient having it right in the house with us. We were even able to let them swim first thing in the morning before we went out for the day. And the adults were even able to have a night swim after the kids went to bed. The hosts were great. Flexible with check-in and offered great recommendations for shops and restaurants. All-in-all, this was the perfect place to stay to explore Merida. We will definitely be back!

Casa Maracuya is a private oasis in the heart of Merida. From stylish decor and soaring ceilings in the living area to lush greenery surrounding the pool, this home truly belongs in a magazine! Our multi-generational group of seven appreciated the layout, with two bedrooms in the front house and two with private entrances in the back house behind the pool. We had beautiful spaces to gather AND serene places to spend time alone. Last but not least, Gerardo was an amazing host: He responded within minutes anytime we had a question, and sent a cleaning crew almost immediately when we had some broken glass. One note about the location: We enjoyed this residential urban neighborhood and felt very safe. However, it takes about 15 minutes to walk (in hot weather, down streets with extremely narrow sidewalks!) to restaurant and shopping districts. This shouldn't be a deterrent as long as you're prepared, but I do recommend making sure it's the right fit for your group.

This place looks just like the (gorgeous) photos. Moreover, it has a perfect layout for two families, as one set of bedrooms is separated from the other, and everything is incredibly private. Marida, itself, is great, but we all remarked that this house was the nicest part we experienced. Culture in the daytime, and luxury in the evening, what a life! Gerardo answered all of our questions quickly and gave clear instructions and friendly responses. 10/10 would go back.

Stayed at Nancy’s place with my family of 7 (3 couples and my niece).Her house was even more beautiful in person! I loved the lay out and spacing of her place. I like that two of the bedrooms were split up by the pool. It made it perfect for everyone to feel like they had their own private space if needed. Great place for a group of couples and close friends! Her house was a perfect 5 minute drive to “el centro” and an hour away from Uxmal. Nancy and her team responded quickly to emails and were very accommodating. Can’t wait to go back!

I have never written a negative review, but feel that I need to this time so others don’t experience what we experienced. We felt completely taken advantage of by the cohost/ host, and the treatment we received from them was extremely disappointing, shocking, and lacked transparency. We spent a lot of time during our vacation dealing with the issue they created. The house itself is very nice although it does get loud in the middle of the night (dogs barking, roosters crowing, etc.); the bedrooms on one side of the house also get a lot outside light, so it’s hard to sleep in. I highly recommend looking elsewhere- no one should experience what we experienced.

Host Response

You have stated that you experienced shocking and disappointing treatment that involved a lack of transparency. Such a vague review is not helpful to readers without specifying what you are referring to. We can only assume you are referencing your insistence that the rental fee for your stay should have been based on a rate for the one single guest that was falsely and deceptively indicated on your initial reservation in an attempt to receive a lower rate. In reality, there were 8 guests in your group for which our pricing clearly discloses a higher applicable fee. Notwithstanding, a special rate was kindly offered to you and previously agreed upon, which was lower than our listed rate for 8 persons. We also offered you a chance to cancel your reservation with full refund and waive any penalty applicable for the opportunity cost of holding your reservation. You declined this opportunity, and decided to stay after clearly being informed that the fee we initially agreed on would be charged. This was fully transparent in our record of communication. Otherwise Airbnb support, who examine inquiries from guests very thoroughly, would have sided with you and adjusted your rate accordingly during one of the three times they reviewed this issue. Casa Maracuya is in a residential neighbourhood and is not hotel. Reviews from past guests do not indicate that our neighbourhood is inordinately noisy. In fact, they praise the tranquility of the property. The comfort of our guests is important to us and all bedrooms have custom measured blinds that block the light when properly closed. We hope you enjoyed your visit to Merida.

4BR Villa

Fernando

Excellent, 3 years ago

We absolutely loved our stay at this airbnb! It home is beautiful and in the perfect location. Close enough to walk but also a short walk so it isn't noisy. We loved the living areas and the pool, just as described in the photos. The host was incredibly kind and also bought us bug spray etc. Would definitely stay again!

4BR Villa

Adriana

Excellent, 4 years ago

The house is beautiful, in person it is even more than in the photos, 100% recommended. Gerardo's attention was excellent, always willing to answer questions and make recommendations. We will definitely be back!

Nancy’s house is a perfect sanctuary—a true Merida masterpiece!! It belongs in Architectural Digest—yes, it’s that pretty. It combines outdoor living with indoor living in the best way possible. Mosquito guards cover all open windows, large sliding doors open from the living room to the pool area, merging the two seamlessly, and each bathroom has its own plant life fed by rain water. The pool area is the prettiest I’ve seen yet. Nancy has outdone herself with the beauty she has planted. It’s relaxing just to sit and absorb!! The pool is the perfect temperature, the beds comfortable, the ac in the bedroom fast and efficient, the kitchen well stocked, and the communication between Gerardo and myself was fantastic!! My family of six will most certainly be back!! Thank you for such a lovey time!

4BR Villa

Melissa

Excellent, 4 years ago

The place is identical to the pictures, everything is well kept. It is a super quiet place and the questions I had were resolved effectively. I would definitely go back to this place, which we would definitely love.

4BR Villa

Carlos

Excellent, 4 years ago

Excellent! Pictures don’t do it justice ! So comfortable and spacious. Pool was great and the details were perfect ! I hope to come back someday.

PERFECT!! One of the best Airbnbs I've stayed in, if not the best. The house is exactly as shown in the photos, communication with Gerardo is wonderful, the cleanliness is excellent and each stay is more beautiful than the previous one. They did us the favor of checking out late, because our flight left late and there were no other customers after, which allowed us to enjoy the city longer. I would definitely go back, thank you for everything!!

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