Juana

Reviews

51 total reviews

88% rated 5★

51 reviews

4.84

2021–2026

51 reviews

4BR Cottage in Valle de Bravo

Barbara

Excellent, 4 months ago

The house is very spacious and very clean, the beds are super comfortable, and the service provided by Juana, Marco, and Lupita was always first-class. Only on the first day, when we arrived, the pool was cold and a bit dirty, but Marco took care of the issue quickly and heated it really well with the heater. The next day, the temperature was perfect, and the pool was already super clean. The heater was a 10 out of 10; we were able to enjoy the pool like a large hot tub until the evening, as it heated up very well. Everything was perfect; we loved it. We would definitely come back.

The accommodation is in a good location , we always have the support and advice of Juana . Carmelita and Agustín our supports at home made our stay very comfortable, always respectful and helpful . The house is very comfortable , with spacious spaces that allow the privacy of those who inhabit it. Clean and warm facilities. Parking is reduced if traveling by large truck, in that case you have to leave the car on the street . Para autos chicos the parking is perfect . Personal hygiene service only includes hand soap. You also have to bring soap for loza. It's a place we would definitely come back to!!

During our stay we were very relaxed, the house is very spacious, tidy and clean, it is just as in the photos, the pool is perfect with the temperature, the price for heating it seems fair to me. Mrs. Juana was attentive to everything, Daniel was very attentive, friendly and helpful. The bathrooms are quite spacious and clean, the temperature and pressure in the shower are excellent. The kitchen comes with everything you need. The barbecue is in excellent condition and clean. The fireplace is excellent 👌 The garden is a very nice space, it has fruit trees and is excellent for playing with the little ones. Just consider, if you have a large van, it is very difficult to enter the parking lot, it's tight. We really enjoyed staying there, we'll be back soon!! Overall everything was excellent 👌 Thank you very much!

What a great place to stay! The Lugar is much better in person, the house is quite large, everything very spacious, clean, tidy, Juana was always pending from arrival to departure. The pool with excellent temperature and the cost of heating it quite fair, it is well worth it. Congratulations to Lupita and Daniel, they were attentive and they were very friendly, Lupita cooking and leaving everything very tidy, she is very helpful and good talk, Dani was also very friendly and moved, I would definitely go again, excellent experience, my friends and I were fascinated, congratulations!

Everything was perfect except for the parking spots

Host Response

Good afternoon Sr Noé, I am very sorry that your third car did not enter, because at the moment and as it says in advertising, the house has covered parking for 2 vehicles. However we will take it into account as your opinion matters, we really appreciate your kind comments. A hug!

4BR Cottage in Valle de Bravo

Adrian

Excellent, 3 years ago

The house is very spacious and in very good condition. The pool temperature is wonderful! It's like being in a big Jacuzzi! The service from Juana, Daniel, and Karina was excellent, and they were always attentive to our needs. We will definitely return.

4BR Cottage in Valle de Bravo

Rodrigo

Excellent, 3 years ago

Great Host!

Host Response

Thank you, Mr. Rodrigo. Warm regards!! We look forward to seeing you in this your house.

The house is good for the price but throughout the stay we were not able to bathe with hot water, they told us that they had an economic system to not waste but impossible to work like this, on the first day we came out hot water 1 minute and during the stay no one could bathe, I think it is the most common complaint of guests and it is something that they do not warn you when you wash, of having known that inconvenience I do not wash it. Super friendly service people in that no complaint and the house is fine.

4BR Cottage in Valle de Bravo

Rodrigo

Excellent, 4 years ago

Excellent place to enjoy, the service people are very friendly and very attentive and the host was very attentive and very kind, the house is really very spacious and very nice and cozy

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