Jorge

Reviews

Superhost

193 total reviews

87% rated 5★

193 reviews

4.85

2015–2026

193 reviews

5BR Villa in Chapala

Erika

Excellent, 2 months ago

Everything was excellent. The house is very nice and everything is very comfortable.

We had an excellent stay and really enjoyed our visit. The best thing about the place is definitely its surroundings. The large tree, the beautiful garden and the pool give the property a very special charm. The location and the access road also contribute to creating a very quiet environment, ideal for resting and spending time with family. We would especially like to thank Ms. Priscila for her attention, helpfulness, and support throughout our stay. It was a very pleasant experience and we would definitely come back.

The house is very nice and clean and Priscila was very attentive. However, it is in a somewhat remote location, half hour from Ajijic. You need a car if you want to go anyplace. Cars at the airport are very expensive, but you may be able to rent a car locally. Some small things could be improved: dimmers on the lights in the cavernous main room, screen doors that function properly. The great tree in the yard is spectacular and a nice place to share a meal with a group. The lake is on the other side of a chain link fence and is littered. We had a group of nine adults and enjoyed ourselves.

Host Response

Thank you for your feedback and for highlighting the positive aspects of your stay, especially the cleanliness of the house, Priscila’s attentiveness, and the beautiful tree in the garden, which we are also very proud of. We would, however, like to clarify a couple of points for future guests. The approximate location of the property is clearly displayed on the Airbnb listing before a reservation is made. While Airbnb does not reveal the exact address until after booking, the map allows prospective guests to understand where the house is situated and research nearby attractions, restaurants, and activities to ensure the location matches their travel plans and expectations. Our property is intentionally located in a peaceful lakeside setting, offering privacy and tranquility, which many guests specifically seek. As with most homes in the area, having a car is highly recommended to fully enjoy the region and explore nearby towns such as Ajijic. We also appreciate the constructive suggestions regarding the lighting dimmers and screen doors, as guest feedback helps us continue improving the experience. Lastly, we did our best to assist with transportation arrangements by connecting your group with a trusted chauffeur service for airport transfers, although unfortunately it was not possible to coordinate the service in this particular case. We’re glad your group of nine adults enjoyed the stay overall and thank you again for choosing our home.

We had a very nice stay! The house is very spacious and superbly equipped for large groups, which was perfect for our weekend. The kitchen is one of the best equipped we've seen in an Airbnb—I was even able to bake a cake! We also hired Priscilla to help us with the cooking, and she was excellent — very efficient and prepared delicious meals with the ingredients we brought. In addition, there is a small store very close by that is very convenient for anything you might need. Overall, it was a very good experience. We would gladly come back!

The place was beyond amazing it was my first time in that part of Mexico. Jorge and staff were so accommodating. Priscilla and her husband were amazing. House was spotless and her cooking 10/10. We are def staying here when we come back. We had a hiccup and had a car accident on the way to airport I called Jorge we missed our flight and he made sure we had a place to stay. It was like having family. Backyard is beautiful. Kids loved the pool. We saw horses from the backyard. The list goes on how amazing and relaxing this house is and the people make it worth it!

The house is beautiful, it has a pool and the water is warm even though it is cloudy, the garden was perfect for playing with my dog and being next to the lagoon (literally), to get there follow the instructions to the letter. The garage has space for three medium-sized cars. The house is perfect for large groups, the rooms are as shown in the photos, the living room is great for gatherings and the kitchen is open for sharing breakfast, the house has a grill that is very useful for a delicious roast meat or some grilled seafood. The housekeeper is super nice and cooks delicious food, she can help with breakfast for an extra fee. The caretakers are always attentive, that's very appreciated, you feel very safe. To eat there, there's not much, just some delicious tacos and pizzas for dinner, but Joco is exactly 10 minutes away, there are banks and you can eat very well and walk around. The house is a single floor with a small step to enter and exit, perfect for older adults.

A nice and very quiet view

Host Response

Ana: We are very sorry for your 4.2 rating because our intention is that all our guests have a feeling of excellence. We try to make our house dazzle them and that is why we would love to hear from you, since the only feedback we received during your stay through the person who was in charge of your stay is that the microwave was old, which is true but the microwave worked perfectly. However, your comment has been taken into account and we have a new microwave. You gave us a 4 on arrival and yet I know that everything was completely ready and you should have even received fresh water and fruit as a courtesy upon arrival, in addition to Priscila being ready to receive you at the time you indicated, so I do not understand the reason for your low score. Did you have any problems that we're not aware of? You also give us 4 for truthfulness and communication without understanding the reasons for your bad rating. Although you give us credit and mention that everything matched the photos and description. And I personally wrote to you during the stay to make sure everything was okay, but I didn't get a response from you. Of course, your notes on cleanliness and location are the result of your perception. In particular, it would help us a lot to know what you did not find excellent in terms of cleanliness to review with the people in charge of that activity, but during your stay you did not make any comments about something that was wrong.

We had the opportunity to stay in this house for our work retreat and I can safely say that choosing this space was the best decision!! Very comfortable house, despite being 7 people we all had our privacy, we loved that the pool was warm and also Priscila, who is the person who was with us to cook for us and the cleaning made the experience even better!! Delicious cooking, she spoiled us and was always willing to help us with everything we needed. We would definitely come back here! 1000/10 the experience!!

Excellent host, very attentive to what was offered. Priscila and Francisco, the caretakers, are very attentive to everything. The house has spacious, bright and very pleasant areas and is fully equipped. The pool with warm/hot water and the garden area is great for spending time together and relaxing. My dogs enjoyed it. They ran around the garden very happy. The layout of the rooms, each with its own private bathroom, is great.

5BR Villa in Chapala

Blanca

Repeat guest

Excellent, 1 year ago

I love visiting the tree house is always a place, to which we can go as a family to totally relax, it is a quiet place and the beauty of the lake is charming.

It was relaxing. We rested, had fun, and everything was very nice. The house is super well equipped with all the cookware to prepare whatever you want for large groups. The pool is always at a pleasant temperature. Hilda, the lady who supports you, is very friendly and approachable. Something that could be improved is the mosquito nets, which need to be changed or maintained, since many mosquitoes come in and, although they don't bite, they are annoying. It is worth mentioning that there is a device in the house that kills mosquitoes, but I think it would be better if they didn't come in, or at least if there were far fewer of them.

hello, I think that the wood in general of the house already needs maintenance, some of the cushions (seats) in the room already need upholstery, it would be good to fumigate the pool area and the garden furniture that are together, my nephews stayed late in that place and the next day traian ronchas and do not have mosquitoes, the grill was very dirty and came from remains (I want to think) of the previous renters, had tortillas dried, etc., we cleaned it up. very kind of the lady who welcomed us. outside of these little details if we would return, my parents were very comfortable and in general all we were.

Host Response

Hi Gabriela, an apology we had not had such a situation with the grill, we will review your comments. We miss your review as we understand from the comments they left Hilda that they wanted to come back, but we will review the details that are kindly pointed out to us!

Everything was great: the attention of the hosts, the cleanliness of the house, the maintenance of the house. The kitchen is well equipped and in excellent condition. The living room is very comfortable and spacious The only bad thing was the pool because it was cold and the area lacks lighting. But overall, it was a very comfortable stay.

Host Response

Hi Denisse, good to know you enjoyed the house! As for the pool you mentioned, the water was cold. I told you how it was published and it is mentioned in the listing that the pool is heated by means of solar panels and is always kept at a temperature between 30 and 32 degrees and although there is no sun there is a cover that helps to keep it at a good temperature (that is not to mention that there is rain or freezing as now), we know that there would have been wanted to swim at night and in the early morning but logically the pool water will never be like hot water from a jacuzzi. Thank you for commenting anyway :)

The house is very well cared for, clean, the rooms are very nice in size, each with its own bathroom, the beds are very comfortable. In the house there is a couple who live next door, Hilda and Rogelio, excellent hosts, always attentive; with the rental price includes the cleaning of bathrooms and laying on daily beds. Additional service can be hired for Hilda to help with breakfasts and meals. Jorge was always attentive that we didn't have any inconvenience. We had a great time, super recommended.

Very nice, comfortable and pleasant house, with good spaces to share with the family, with great equipment, especially in the kitchen that made you feel more than at home, with several amenities that gave a great plus to the stay. There were no board games that appeared in the photos, but we were told that they were not available. But definitely a place to go back to. Thanks to Jorge who was attentive and helpful from the beginning of the reservation.

Host Response

Thank you for your Leticia comets, we will gladly welcome you again whenever you like. We'll take into account board games to replenish them and have some available!

5BR Villa in Chapala

Blanca

Repeat guest

Excellent, 3 years ago

We had a wonderful vacation with my family and my pets. The place is beautiful, and being close to the lagoon is even better.

Host Response

Blanca I'm glad you had such a good time It was a pleasure to have you as guests. Welcome when they want to come back!!

The house is spectacular, a great place to be with family and friends, open areas inside the house to be able to spend time together, and the garden with the terrace, pool and lake view is incredible. Maria's service is first class, she sends very clear instructions, options for activities and services, and she has details such as requesting a jug of water or chopped fruit to be ready to receive guests. We will definitely return to this place that feels like home.

5BR Villa in Chapala

Brenda

Not good, 3 years ago

In the week of Christmas there was a lot of noise, we could not sleep due to the fireworks and the neighbors who had the music at all times very loud. The house lacks maintenance. And the area was not safe, since the neighbors and the locals passed by the property drinking beer and smoking marijuana. They even used the patio of the house to play cascarita (soccer)

5BR Villa in Chapala

Luis

Excellent, 3 years ago

A very good place to rest.

5BR Villa in Chapala

Daniel

Repeat guest

Excellent, 4 years ago

This the second time we stay at this amazing house. It is great for a family gathering, communicating with hosts is super easy and the house staff is very attentive.

My family and I had a wonderful time at The Chantepec house. we spent much of our time by the pool swimming and soaking up the sun. When we weren't at the house we enjoyed the bounty the area! We engaged Hilda to cook most of our meals which was a bonus (and a delicious one at that). The rooms were roomy and comfortable. I often find hard mattress difficult to sleep on, so if you have the same issue, be sure to contact Jorge ahead of time to make arrangements. We would stay at Jorge's in a heartbeat!

Hello, thank you very much for the stay, the house is truly amazing and has everything you need and more, we enjoyed the whole house and its amenities, all the rooms have everything, the pool, terrace, kitchen, TV area and kitchen, and the people who are there, (Hilda and Rogelio, the truth is that my dad was delighted that it was what I wanted, but we all enjoyed everything and without needing to leave, the only small detail, is that we did not know that at night there was no hot water from the showers and the pool, but we must understand that it is made of solar panels, (and we are in front of the cold), which obviously had to be seen, but the truth did not affect us, thank you very much for everything, and thank you for cleaning and fulfilling all the anti-COVID protocols!! Thank you so much for the stay, the view that has no comparison, and the memories that are the best thing we take with us. Thank you very much and we hope to return soon! 🤞🏽👏🏽😊

Everything was excellent! The house was beautiful and most amazing to have on one side the mountains and on the other the beautiful garden and lake. That side-to-side, floor-to-ceiling window is wonderful. The house is super equipped to spend a pleasant time cooking and living together as a family. The pool always has hot and clean water. In general, the house and everything is just like the photos and they keep it in very good condition and clean. Mrs. Hilda and those who take care of the house were always very attentive and helpful, in addition to always respecting our requirement to maintain as much distance as possible due to the issue of the pandemic. I only recommend wearing a lot of repellent because in the entire area near the lake there are many mosquitoes in rainy weather.

We just returned from our vacation and we can’t stop talking about what a great time we had. Our goal was to relax and that is exactly what we did. Poolside! This house was perfect for us. Beautifully kept, spotless inside and out. Hilda and her husband (I can’t believe I can’t remember his name, shame on me) were outstanding. They were hard working, helpful beyond words and kind. Hilda cut fruit daily, made fresh guacamole! Outstanding! I can’t say enough good things about our experience and look forward to spending another vacation here with more family members.

5BR Villa in Chapala

Veronica

Excellent, 5 years ago

Very large house, good spaces Tree and amazing lake view

5BR Villa in Chapala

Erika

Excellent, 5 years ago

The house with an excellent view We had a great time as a family Thank you

5BR Villa in Chapala

Luis

Excellent, 5 years ago

The house is very nice, in perfect condition. Everything was excellent!

5BR Villa in Chapala

Francisco

Excellent, 6 years ago

Excellent lake view, super spacious, very well equipped and clean, we felt very well cared for, thank you Jorge

5BR Villa in Chapala

Daniel

Repeat guest

Excellent, 6 years ago

Very nice place. Many rooms, all with full bathrooms. Amazing house staff and great communication with the owners. Fully recommend.

5BR Villa in Chapala

Mario

Good, 6 years ago

Nice outside place, very nice atmosphere and wonderful pool!

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