Real Casa Grande Guanajuato

Reviews

Superhost

138 total reviews

87% rated 5★

138 reviews

4.81

2021–2026

138 reviews

5BR Villa in Guanajuato

Blanca Rocio

Excellent, 1 month ago

Beautiful, very spacious house, everything you need to spend a few incredible days, unparalleled views. If you want to go downtown, like all of Guanajuato, be prepared to walk.

Host Response

Thank you very much, Blanca, for sharing your experience and for your kind words. We are very pleased to know that you enjoyed the spaciousness of the house and, especially, the beautiful views of Guanajuato. It was a real pleasure to host you, and we hope to have the opportunity to host you again on a future visit. You will always be welcome!

Our stay was excellent. The home is beautiful and was super clean, and just wait until you see the view of the city. We felt safe staying here, and the town square is only a 15 minute walk from the house. Our host Lety was a great host. She responded quickly and was available at all times. I highly recommend staying here.

Host Response

Thank you Roberto! It was a pleasure to welcome you and to know that your visit to Guanajuato was so pleasant. I really appreciate your words and the confidence in choosing our house for your stay. They will always be welcome when they decide to return.

Gabriela's home matched the photos perfectly, boasting stunning views of Guanajuato. It was clean, well-maintained, and spacious enough for our family. We gave it 4 stars mainly because the power went out 3 hours after we checked in and stayed off for 24 hours due to a street power transformer issue. This caused food to spoil, and a few family members left early on Sunday, missing out on the experience. Gabriela was responsive and contacted the city to expedite power restoration, as our home was the only one significantly affected. After 24 hours, the city repaired the burnt cable, but it limited our enjoyment. Gabriela offered an extra day for free, but since some family had already departed & others planned to explore another part of Mexico, we requested a complimentary one night later in the year. Gabriela agreed to discuss this with her family. Overall, the views were beautiful, and the house had everything we needed; we just wished we could have enjoyed it more without the outage.

Host Response

Thank you so much for sharing your experience, José. We deeply regret the inconvenience caused by the interruption of electricity during your stay. Unfortunately, the transformer located outside the property unexpectedly blew up and left several homes in the area without service. The restoration took longer than usual because it was necessary to bring a new transformer from Irapuato, a situation totally beyond our control. Even so, we did our best to accompany you during the process and that is why we offered you an additional night at no cost, as a way to compensate for the inconveniences you had, unfortunately some of you had flights already scheduled. We offer you a sincere apology for everything this has caused you. We appreciate your understanding and the feedback you share with us, and we would love to welcome you again.

The house was perfect. It has so much character and the views were magnificent because the house. Gabriela was so attentive and so kind to let us in earlier and leave our luggage. She went above and beyond and I am very grateful. I fell in love with Gto and will return. If in the future we have a large amount of people, I will definitely rent this house again. Thank you Gabriela 😊

Host Response

Thank you so much Sonia for your kind words. It was a real pleasure to welcome you and to know that you enjoyed your stay at Real Casa Grande Guanajuato. We are happy you loved the view and the atmosphere of the place. I will be happy to welcome you again for your next visit to Guanajuato.

Excellent place, it is located minutes uphill from downtown Guanajuato, it is easily reached on foot, the view of the city is beautiful and the accommodation is very spacious and with enough rooms for several people. It is an excellent place for a weekend getaway and to walk around a historic place.

Host Response

Thank you very much, Jesus, for your excellent comment. We are glad to hear that you enjoyed your stay and that the place met your expectations. It will be a pleasure to welcome you again when you visit Guanajuato. You will always be welcome!

Gaby, our host, was very attentive and always available. We appreciate the welcome of leaving us fresh fruit upon our arrival.

Host Response

Thank you very much, Aida, for your kind words. It was a real pleasure to welcome you and your family, and I'm glad to hear that you felt comfortable and well taken care of from the moment you arrived. We will be happy to welcome you again when you decide to return to Guanajuato.

We had a wonderful one-night stay at Real Casa Grande Guanajuato and truly wish we could have stayed longer! From the moment we booked, our host Angélica went above and beyond to make our visit special. She was incredibly kind, responsive, and so accommodating, allowing us to check in early so we could make the most of our short 24 hours in Guanajuato. The property itself is stunning, spacious, beautifully maintained, and full of character. But what truly took our breath away were the views. From the house, you get a sweeping, panoramic look at the city that is absolutely unforgettable. It was the perfect home base for exploring such a magical place. We’re so grateful for Angélica’s warm hospitality and hope to return again next year for a longer stay. Thank you for making our trip so memorable!

Host Response

Thank you so much for your words, Liz! We are very happy to hear that you enjoyed your stay and that you were able to take advantage of your visit to Guanajuato. It was a real pleasure for us to welcome and support you so that your experience was special from the moment you arrived. We appreciate that you valued both the service and the house, and we will be happy to welcome you again when you return. You will always be welcome at Real Casa Grande.

The property looks stunning in the pictures. After making our reservation, I was informed that I needed to contact someone 30 minutes. Prior to my arrival that was a bit inconvenience as I felt like I was on their time. Not our time. Second they did mention we share a parking spot after reservation , but they never told us that they open the doors at one in the morning, while we are all asleep. Parked a car and left with no explanation. To be honest, we were spoked the whole night. we went to bed with all doors locked. We didn’t expect someone to open it at 1am ,Then they complain because we left some dishes. I’m just confused. I thought we paid a cleaning fee? We were literally there for less than 24 hours. Also, just wanted to mention something that they didn’t mention in the description is they have a chapel in their property (right next to the house) with dead family members I just felt this is something that should’ve been in the description.

Host Response

Thank you for your comment, Dolores. We are sorry that some aspects have not been to your liking. However, I would like to make some clarifications. In the message sent before your arrival, it was indicated that the basketball court, children's playground and parking lot are common areas that are shared only with the owners. This information is also available in the listing description. The vehicle that entered during the night belongs to one of the owners, who only uses the common areas. The accommodation is exclusively for guests, as was the case. Regarding cleaning, the fee covers general cleaning, but does not include furniture rearrangement or deep cleaning due to excessive use. A mattress was found outside its base, decorative elements in other rooms, cigarette butts on the terrace and unwashed utensils. The chapel mentioned is a family space where wedding masses and first communions are celebrated, as there are two event rooms on the property. It is not part of the accommodation and does not affect your privacy. They were also informed that the host was a little withdrawn, however, she was already present at the accommodation when you arrived. I recommend that, for future stays, the information provided be carefully reviewed and the accommodation rules be followed. This allows for a better experience for both guests and Hosts.

Beautiful house, 100% recommended, very attentive host and always very kind, the view of Guanajuato from there is for photos, I would definitely come back, thank you very much!!!

Host Response

Thank you, Marco! It was a pleasure to have you as a guest. Glad to hear you enjoyed the house and the view. Comments like yours motivate us to continue providing the best. We look forward to welcoming you again when you decide to return. Always welcome!

We had an amazing experience. The house was amazing in person. The host was so friendly and attentive during our stay. We were able to check in early than expected. We were so appreciative we were able to from our early flight and had small kids. The locals were all so nice and friendly. I will definitely be booking the home again. They also provided lots of information and tourist we could book with and company’s that could pick us up from the airport. Thank you for the amazing experience.

Host Response

Thank you very much for sharing your experience. It is a real pleasure to know that we are able to meet your expectations and provide you with a comfortable and smooth stay. Our goal is always to offer a warm, efficient and personalized service. It will be an honor to welcome you again in the future.

We loved our stay. The views you get from the living spaces and some of the rooms are beautiful. Beds and pillows so comfortable. The only thing that we came across and got a little scared (because our group had 4 small children) was the fact that we saw dead 2 scorpions and 1 live scorpion around the room.

Host Response

Thank you for your feedback. It's a pleasure to know that your visit was enjoyable. In relation to your observation, we are working on timely improvements to provide more peace of mind to our visitors and prevent similar situations in the future.

I should start by saying Wow! Real Casa Grande was absolutely beautiful. Nothing compare to the photos. Amazing views!!! The balcony on top was our favorite of all time, drinking our coffee with the perfect view. Everything was walking distance, but there was times we used taxis to get back to the house. 5-10 min walk to the centro and callejón del beso. The hosts were very friendly made us feel at home. They gave us a tour around the house and some recommendations where to go. 100/10 I highly recommend Real Casa Grande. I’ll definitely be coming back to this house if I visit Guanajuato again! Thank you once again!

The space is very nice, pleasant and you have a good time, it is totally worth it if you want to spend a comfortable time with your family or friends, the service and reception were very helpful and good. It has a great view.

Host Response

Thank you so much for your review Yiselle! We are happy to know that your stay was pleasant and that you enjoyed the view. You'll always be welcome back when you want to return.

The house is very spacious and nice! It is in a very good location, it also has a beautiful view of the city… The people in charge are very attentive and super friendly, I highly recommend it!

Host Response

Thanks for your kind feedback! We love to hear that you enjoyed both the view and the care provided by our host, Mrs. Leticia Sánchez. We look forward to welcoming you back, and we appreciate your recommendation. We look forward to seeing you with open arms on your next visit!

Beautiful home with incredible view & amazing host felt very welcomed.

Host Response

Vicente. It has been a real pleasure to have him as guests on our Airbnb. From the beginning he showed kindness, respect and appreciation for every detail of the accommodation. We are very happy to hear that you enjoyed your stay and that the friendliness of our host, Lic. Gabriela Sánchez, was to your liking. We hope to have the opportunity to receive it again in the future. ¡¡It will always be welcome!

This is truly a lovely home. It has room for about 16 people but the rental cost changes (increases) from the advertised price depending on the number of folks you enter into the reservation when providing your information. We mostly used the home in the evenings for sleeping because we were out all day, every day. We never cooked there--just made coffee. Our host was a very nice and sweet lady named Gabriela. She was in constant contact with us for one reason or another. She met us upon checking in to give us the keys, show us the home and provide instructions. Her neice met us when checking out so that we could return the keys. This home is located close to the centro and it has amazing views of the city. There are plenty of sleeping spaces and so many bathrooms! We really enjoyed our stay in this beautiful home and we highly recommend it.

Host Response

We sincerely appreciate the time to share your experience. We are pleased to hear that they enjoyed their stay and that the location, spacious spaces, and views were up to their expectations. It has been a real pleasure to welcome such friendly guests, and we look forward to having the opportunity to welcome them back in the future. Thank you for choosing us!

5BR Villa in Guanajuato

Jose

Excellent, 1 year ago

Place is spacious, clean, with breathtaking views of the city. Host was very flexible with the check-in. Main attractions are walkable downhill and within 15 minutes. On the way up it is tough walk but we decided to Uber for a couple dollars instead. We really enjoy our stay here.

Host Response

We are excited to hear that they enjoyed our views. We are delighted to assist you and to know that you have enjoyed our facilities. You'll always be welcome whenever you want to return.

It is a very beautiful accommodation, ideal for going large groups, there is fun and entertainment for all ages!! It is a very quiet area and very well located, there really is no inconvenience for being slightly higher, it has several ways to get to the place from downtown. The only theme is that after you don't want to go anymore!! We will definitely be back. Thank you very much!!

Host Response

Thank you so much for your kind review! It is a pleasure to know that their experience was so positive and that they felt so comfortable that they didn't want to go. ¡It will be a pleasure to welcome you back very soon!.

5BR Villa in Guanajuato

Sergio

Excellent, 2 years ago

A beautiful house, and the staff is focused on enjoying your stay. Of course it's our favorite place in Guanajuato

Host Response

We are full of joy to read your comment. Knowing that we are their preferred place in Guanajuato and that our staff did their best to enjoy their stay means a lot to us. It will be a pleasure to welcome you again!

5BR Villa in Guanajuato

Sergio

Excellent, 2 years ago

It definitely met expectations , very nice and spacious place , our host was very helpful and kind . I highly recommend it

Host Response

Thank you so much for your positive comment! It was a pleasure to welcome you and to know that you had a pleasant stay. We always strive to provide the best experience for our guests. We hope to have the opportunity to welcome you again very soon!

5BR Villa in Guanajuato

Edgar

Excellent, 2 years ago

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Beautiful home, my guests and I enjoyed our stay and would definetly recommend especially for big groups. The home was only a few minutes away from the Pipila and was easy to get to via uber/taxi, there are also stairs close by to walk down which will lead you to the alley of the kiss. Our host Lety Sanchez was very helpful and kind. Overall had an amazing experience.

Host Response

Thank you so much for your positive review! We are happy to hear that you and your guests enjoyed their stay in our home. We are delighted that you have had an amazing experience and look forward to welcoming you back in the future.

This is a hidden gem. Estela and her son gave us a tour of their home as soon as we arrived. They were so welcoming and informative. I cannot express how beautiful and what a peaceful vibe this home gives. Perfect for a large group. Has a basketball court and playground for the kids. Every room in this home has a breathtaking view. Location is perfect. 2 min walk to la Pipila, convenient store right outside the house, small plaza 7 min walk. The pictures on this site do no justice. If you don't book this home on your next visit to Guanajuato, you are seriously missing out. Thank you, Estela, for such a warm welcome and look forward to seeing you next year!

5BR Villa in Guanajuato

Jose

Excellent, 2 years ago

Beautiful from the inside and outside , the view is amazing in the day and night. The hosts are very responsive if we needed anything. Would stay again and recommend to others.

Host Response

Thank you so much for your positive feedback! We are glad to hear that you enjoyed the view and attention of our hosts. It will be a pleasure to welcome you again and we appreciate you recommending us. See you next time!

Our stay here was amazing from the view to the amazing interior design. There were plants in the house which just gave it a natural and jungle like vibe. The view was the most captivating experience. The amenities like the park, basketball court and even the ping png table was incredible. Even though we stayed one night we enjoyed our stay to the max. The only thing I would recommend is having more cooling systems. Other than that I look forward to coming back and stay for a longer period of time. Thank you for everything and expect us to come soon.

Host Response

We deeply appreciate your comment. We love to hear that they enjoyed their stay, especially the view. We take note of your recommendation. We hope to see you soon for a longer stay!

Second time staying in this house, very grateful to those in charge of a large house, an excellent service provided, they helped us beyond what was necessary. I thank them a thousand for the infinite help and waiting to return.

Host Response

A pleasure to receive for the second time this beautiful family is appreciated for their kindness and respect. Welcome any time they decide to return to our place of lodging. Guanajuato always grateful for noble people like you.

I really hate leaving bad reviews, But this place just made me feel very uneasy because it is adverised as having the whole home and amenities to yourself, but the house many owners and any of them may access the property throughout the day and night as they please, after midnight and without notice. When the second car full of adults pulled into the yard unnannounced taking pictures I contacted our host. First, two family members of the host wanted to argue that we did not rent the playground with our rental and that the host family has every right to use the "shared amenities". But i pointed out that the listing doesnt describe the amenities as shared. They admitted the error and then tried to resolve the issue, they limited it to one other person parking on property during our stay. We agreed to avoid the hassle and expense of renting a new place. I wanted to love this house but its also very run down and the beds are uncomfortable. House has a great view but not worth the price.

Host Response

In response to your comments, Carissa, we're sorry that your experience wasn't satisfactory. We would appreciate it if you would keep the following in mind: 1. It is very important to point out that the house rented through the Airbnb platform was solely and exclusively for you as guests, so only those who requested the stay could use it, and no one entered the property that you occupied. I repeat, it was for your exclusive use as guests. 2. The areas around the house (small plaza, playground area and basketball court) are additional services, areas that the owners of the property may use from time to time, always for maintenance purposes, as happened during your stay when the property was shown to a technician who would install security equipment and who had to take photographs of the place to make arrangements for the installation. 3. The small plaza is a parking space for two vehicles belonging to the owners, who only enter to park and then leave. This activity is carried out with the utmost discretion and silence possible to avoid inconvenience to guests. 4. We take great care of the cleanliness, maintenance and condition of the place we offer for the stay of any user. The reviews from other guests have been favorable in response to the care we take to make their stay a very good experience. We are sorry that your discomfort did not allow you to appreciate the advantages of the place. 5. Specifications for your reservation: It is important that you make sure of the number of guests when you make a reservation, because the payment you will have to make will depend on this. The greater the number of guests, the higher the charge you will be charged. The instructions are very clear on the Airbnb page for the promotion of this stay. We appreciate your feedback and will use it to make the necessary improvements. We appreciate your feedback and hope we can offer you a better experience in the future.

We stayed at Real Casa Grande from April 4 to April 8. The house is a gorgeous place to be in. It is 2 stories and is on the same level as the Pipila monument therefore it sits high over beautiful Guanajuato. It has plenty of rooms, a great kitchen and sitting areas. The interior design is exceptional. There is a beautiful garden area that is surrounded by steps going up to the rooms. The are multiple stairs you can take to go up. The ceiling is a custom made dome. The living room is huge, with plenty of comfortable seating. The views from the house are many. Either through windows or its multiple balconies where you can step out to admire Guanajuato. The house is historical, and I am surprised it has never been in a movie! We are happy about our stay there. We would return and I highly recommend it to others. Thank you for hosting my family.

5BR Villa in Guanajuato

Jose

Excellent, 2 years ago

Great attentive host. Host was very informative of locations to visit and also connections to local transportation services.

The view is breathtaking, the house is huge! So it makes up for no parking for suvs or trucks, no access to the entire home as advertised. Once arrival one of the hosts came in and locked a room (which was dirty with a dead scorpion) and told us it wasn’t a part of the listing) we also saw someone drive into the drive way (which guest can not) and unlock the front gate. We weren’t told we’d have people on property when we were asleep. Also they responded through a locked room door “buenos días” when we were talking with just family, had no clue that there was people there with us. Very uneasy feeling, and I communicated and was told it was the family. Also the home in nice, just very very old, and it has a dusty smell. The views and neighborhood was great. No parking due to us not have a tiny car (coupe) the listing was for a big family, of course we would have a big car.

Host Response

Thank you for your visit, Natalie It is very pertinent to point out the *importance of reading in detail all the specifications of the accommodations you select*, that will give you accuracy of the services offered and avoid confusion. Our page is very accurate regarding their offerings and that has allowed us to be truthful and selected by many interested. We are accurate in parking spaces and indicate the measures of vehicles that can occupy them, not conforming to our indication is occupant's risk. It is important that you respect the rules of the selected listing to avoid excessive occupancy as was your case. The house is offered for 13 people according to the cost posted and can and should be paid for each extra occupant after the 13 indicated, you objected to pay for the extras even though you had a two-night occupancy with 5 extra occupants, which requires the corresponding payment and in addition, you entered areas not available for your occupation. The house is entirely private for guests, who have access keys for their safety. The other areas external to this are common areas for family use and parking spaces for the family due to the difficulty for the vehicles and only the family has access. Our task is to offer a good service and make the stay of who selects us, a pleasant experience. We take your feedback to improve in order to continue offering excellent service.

Casa Grande is a beautiful house with a stunning view of the city. It is very close to El Pipila. Every room is in perfect order, with beds featuring sheets and bedspreads that give you the confidence that you will rest in a comfortable and clean bed; no outside noise. If I had to describe it in three words, I would say Beauty, Order, and Cleanliness Thanks to Martha for her availability.

Host Response

Lorena, they are a warm and respectful family, it will be a pleasure to welcome you at Real Casa Grande Guanajuato again whenever you want to return.

Montse and Gaby are excellent hosts, super friendly and always available. The house is very spacious, very nice and with the best view of Guanajuato. It exceeded our expectations. We would definitely come back again.

Host Response

Monica is glad to know that you enjoyed your stay and had a wonderful time; for Real Casa Grande Guanajuato, it is very important that you feel at home at home, it was a pleasure to meet you soon, it will be a pleasure to welcome you

5BR Villa in Guanajuato

Maria

Excellent, 2 years ago

We had a great family vacation. There were 10 of us, and there was plenty of room for all of us to spread out. The walk to town and back is strenuous but we loved the challenge!! Very responsive host, and very helpful for local ideas and things to do.

Host Response

We are glad you enjoyed your stay, for us it is very important that you feel at home, it was a pleasure to meet you, we hope to be back soon.

5BR Villa in Guanajuato

Javier

Good, 2 years ago

Everything excellent!

5BR Villa in Guanajuato

Humberto

Excellent, 3 years ago

An incredible and magical place!! Highly recommended in every aspect 👏🏻👏🏻

Host Response

We're glad you enjoyed your stay. It was a pleasure for us to meet you, and we hope you'll come back soon.

The house has a very nice panoramic view. The reason I'm not giving 5 stars is because the faucets inside the house didn't work. Also, the stair railing had a lot of dust. There was a scorpion at the entrance to one of the bathrooms. It was hiding under a towel. The good thing was that there was insecticide in the house. The house is very large, but it lacks maintenance to make everything work.

Host Response

Laura, we're sorry about the bad experience with the scorpion. The house has a recent fumigation certificate, and in theory there shouldn't be any trace of them. Regarding the fountain, it was under maintenance, and regarding the railing, I appreciate your observation, which will help me improve. Hopefully we can serve you in the future and offer you better service.

5BR Villa in Guanajuato

Carlos

Excellent, 3 years ago

This was was excellent! There was plenty of room for our group. Location is amazing with just a 7 min walk to the downtown area as well as a 7 min walk to the Pipila. Host is very friendly and responsive. Would stay here again.

We had an amazing stay at Real Casa Grande. From the moment we arrived the hosts we're helpful, friendly and always doing their very best to make sure our stay was comfortable. The views from this house are amazing! For such a private house, it was also close to the core of the city by walking or a short cab/uber ride away. Also the largest grocery store in town is just around the corner. I would recommend this house to anyone and hope to return one day! Darcy

Host Response

Darcy, we are delighted to hear that you had a comfortable stay. It was a pleasure to meet you. We hope you'll come back soon, you're welcome whenever you like.

Our group of 8 had a wonderful stay at Real Casa Grande. The house was very clean and the beds were very comfy. We enjoyed the amazing views of the city. We also enjoyed the large living spaces and the fully stocked kitchen. The hosts were very responsive and quick to offer help. The walk downtown was nice via the little walking alleyway next to the property and it was a quick taxi ride back up. Overall we had a great stay.

Host Response

It was a pleasure to welcome you to Real Casa Grande Guanajuato. We are delighted to hear that you had a great stay. We look forward to seeing you again soon.

The most luxurious house I've ever stayed in, like a castle, there are so many rooms, all the facilities are complete. The host was very enthusiastic to guide us through each room and introduced us to the historical stories of the house. There is a great view from all the rooms, and it is not lost at all to the famous pipila viewing deck. The only flaw is that the house is located on a hill, you need to climb the mountain to various attractions in the city center, but this is not a problem for us at all

Host Response

Lu, we loved welcoming you at home, you are an excellent person, polite and respectful, we will gladly welcome you on future occasions.

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