Marlou

Reviews

67 total reviews

88% rated 5★

67 reviews

4.88

2015–2026

67 reviews

3BR Penthouse in Puerto Vallarta

Karen

Excellent, 1 month ago

Excellent option for holidays with family and children, 100% family atmosphere, 24/7 security throughout the area.

3BR Penthouse in Puerto Vallarta

Jean

Repeat guest

Excellent, 2 years ago

It was great to be back in Marlou’s unit again this year. The condo is perfect on all front and Marlou is a great person to deal with. The manager Mayra is very accessible and quick to respond to any issues. A 5 star experience! We just love this place! Thanks Marlou!

We stayed for just over 2 weeks in Marlou and John's apartment, it is an apartment in a very privileged area of Nuevo Vallarta, very safe and close to restaurants, beach, shops, etc. El Tigre, which is the subdivision where Taheima is located, has a beach club and sports club, which we signed up for. It's worth it since they are private and very clean areas. The Taheima building has 2 huge and very clean swimming pools, which are almost always with very few people. The apartment is very spacious, with 3 bedrooms, air conditioning throughout the apartment, very nice to have a quiet stay for those of us who enjoy tranquility, and to be able to rest physically and mentally, I would highly recommend Marlou and John's apartment. Mayra was always available for what we needed and was very helpful.

Excellent place, even nicer than the pictures, the hosts and co-host are very friendly, highly recommended!

Host Response

Thank you very much for your time in writing a review for us. We hope to see you back in the future.

3BR Penthouse in Puerto Vallarta

Jean

Repeat guest

Excellent, 3 years ago

Great unit! Great site! Great owners! Great manager!

Amazing location in a secure gated community. Walking distance from the beach, local supermarket, restaurants and a quick Uber ride to everything else. The penthouse is large enough to accomodate 2-3 families and had everything we needed to have an incredible vacation. Hosts are friendly and helpful and are available daily for any questions/guidance.

Host Response

Thank you so much for being the wonderful guests that we ever had. Because of you our smart T.V.’s are running in a speed of light! Cannot wait to see you back in the future…

The place is incredible, the photos correspond to reality, and is even much more spacious than what you see. It's really a penthouse, upstairs is the main room, with a quite spacious bathroom and tub, two Terrazas and the laundry room. Below are the other rooms with full bathroom, the kitchen, the dining room, the living room and another terrace with a barbecue and view of the golf course. There are two terrific endless pools, and the jacuzzis. They are very accessible for children and adults. On the beach you have to go to public places as the club can only be accessed if they are 15 day stays. But it's very easy to access. Very nice and very happy in the stay.

Host Response

Muchas gracias for staying with us. Thank you very much for keeping our unit in top shape. We love having you as guests. Hope to see you back soon.

My experience in the accommodation of Marlou and John was very good, I highly recommend it, upon arrival we were received with all the attention, the building is very quiet and with all the security measures, it also has an elevator to reach the 3rd floor where it is, it is a very equipped condominium, the air conditioning is very good, it has no problems of pests even on the terrace it has mosquito nets, all its furniture is of quality and has a lot of cleanliness, also the distribution is excellent you feel as at home, if your purpose is to rest and have silence and privacy this place is excellent, all areas are very lonely, you can walk without meeting any person, and the pool is very beautiful and large, it is also very lonely, we only saw 2 families on sporadic occasions,so without problems we had the measures of healthy distance, there is no noise or disturbances that alter your tranquility in this rest, and the view is fabulous with so much beautiful vegetation, my family and I We really enjoyed it and it is worth mentioning that it has children of 4 years and older adults. And it was good for everyone… 🤩

Host Response

Muchas gracias por todo. We would love to see you back nextime. Take care, John Y Marlou

In a very large and comfortable apartment, it is more beautiful and well cared for, more than in the photos, I highly recommend it, it is a little removed from the beach and you need a car to get to the nearest public access, the pool is beautiful or very large, practically alone for us and that is because it is a very quiet and exclusive place since it is inside a golf course and although you do not have access to use it unless you pay for your entrance, it is very nice to walk through the streets and common areas, it would return many times, it is a very nice and quiet place.

Host Response

Thank you for everything...for the review.

This house is great! Lots of room! It's morelike an apartmentcomplex though then I had realized. Which is ok....the pool is absolutely amazing! There are 2 HUGE pools and they are kept very clean and the water is refreshing! We stayed here while my husband recovered from back surgery. The reason I didnt give it all 5 star is cause the security here is very tight. which is good I guess to keep us safe but we didn't have our own vehicle so for the taxi to come pick us up was always kind of complicated. We ended up using the Taxi from El Tigre Golf Course but they were a little expensive (we were also a family of 6)...so just some things to consider. Overall though we loved it here. The owners communicated very well! They checked in after my husband's surgery and asked if anything was needed. Very caring! Also the golf course was beautiful. We were here in June so it was mango season. We were able to go to all the mango trees and pick as many as we wanted! A memory we will never forget!

The apartment is very spacious and pleasant to be, and inside the condominium there is a lot of tranquility, we were for the Christmas dates and there were really not many people, the pools we found them practically empty, we rarely met someone in the corridors and elevators, it has many security measures and measures vs Covid, we wanted to take advantage of the memberships of the club but we could not pay them since we needed to be at least 14 days, John although we did not meet him in person he was always attentive to our stay, Mayra who was who was who was who received us, was always attentive to our needs and always gave us quick answers, I would recommend this place 100%. We look forward to returning soon!

Host Response

Muchas gracias for the review. We love to have you back soon.

We very much enjoyed the stay at Marlou and John's place. We were two couples and there was plenty of space for all four of us. The grounds are very well maintained with two huge swimming pools. Easy walk to the beach at Royale (you need to buy membership) and safe walks through the grounds. There is a shuttle that goes between Paradise Village and the golf club if walking is not preferred or if you have golf clubs. Highly recommend this place, we would stay again. Thank you Marlou an John for your hospitality and fast responses.

Host Response

Thank you so much for your time in writing us a review. Our staff just love having you as our guests. Take care and have a Merry Christmas.

We are 2 retired couples that stayed in this condo for 5 weeks. The condo itself is extremely comfortable and well set up. We purchased passes to the beach club at playa royale and found them very worthwhile. Thank you so much Marlou for setting that up for us. We found the walk there farther than we anticipated (about 20 min) but our kids and grandkids joined us for 9 days and being younger didnt mind at all. The pool at this complex is absolutely fabulous!! We had no trouble finding chairs or loungers whenever we went there. Lots of times there were only 3 or 4 groups of people (if that) on our side of the pool so no problems there. The facility itself is clean and well looked after. There is a small bar/restaraunt although we didnt really use it more than 3 or 4 times, and mainly for a drink. 3 of our group walk a lot, and although we spent less time walking on the beach than usual, our morning walks were through the golf course. A lovely walk. Security was very good, and we never felt unsafe. The only downside--we wished the upstairs deck was more useable. It is too hot up there during the day and pitch dark at night, so we found it virtually unuseable, which was a disappointment. There is, however, a large screened in deck looking out over the golf course, so that was a second best for us (for me anyway- Im not sure anyone else minded so much) , and we were out there a lot . It also had a great propane barbque which we really loved and used quite a bit. All in all, it is a great condo and complex to stay in- safe, quiet and comfortable. Marlou sent us a text at least once a week, and we appreciated the great communication. They are terrific hosts!

Host Response

Thank you very much for your time in writing us a long review. We will do our best to install more lights in our terrace when we go there this year.

The apartment is in excellent condition and has everything is needed for a very pleasant stay. The Condominium pools are huge and we were able to take advantage of even the hot tubs that they have. There are lots of iguanas, birds, and turtles in the gardens and in the artificial lake around the pools so the children were fascinated by discovering all the animals. The Condominium is located inside a golf club and in the Club House has a restaurant with a good breakfast buffet at a good price. The Beach Club is quite close and has all the conditions to spend a good day at the beach, with clean bathrooms, pool, beach area, and a restaurant. It is definitely a place that I would recommend. There are only two aspects to consider. Being in a golf club the distances between the Condominium and the clubhouse or with the beach club can be a problem if you don't have a car to move around. Although there is a shuttle service, it only passes through the pick-up points at specific times and with the heat or rain, it can be an inconvenient. On the other hand, due to the security protocols of the golf club, it can be an inconvenience if Taxis or UBER are requested, or some other type of home delivery service, since they sometimes complicate their entry. If you have a car to move it around these things should not be a problem.

Very spacious, well equipped, clean condo. Large balconies to enjoy the outdoors. Tons of space indoors. Internet was very slow but was upgraded just as we were leaving so is good now. Beautiful well maintained pool area which is quiet and relaxing. Great restaurant and bar open Monday to Saturday. Amazing shrimp tacos plus themed dinners once a week. 2 for 1 Happy Hour Monday Wednesday and Friday 4:30 to 6pm. 5 minute walk to the free shuttle. 10-15 minute walk to the beach. Social membership for discount on green fees and beach access is a good deal. Location is great as almost everything is either walking distance or a short cab ride away [50-65 pesos] away. Great market behind the hospital on Tuesdays from 9 to 2. Fresh seafood, baking, fruit, vegetables and local handicrafts. Also good for lunch. Security is excellent both for the complex and for El TIGRE / Paradise Village area in general. Always felt very safe. Great spot. Really enjoyed our 2 weeks there.

Host Response

Thank you Greg for your review. We will try to make more improvement and hopefully make the place more perfect shape when you comeback nextime. Sincerely, John and Marlou

We enjoyed our time at this beautiful condo, it is very spacious and has lots of room for at least 6 people. We enjoyed the snack bar “Thursday evening dinners” very much, delicious, extremely friendly people cooking and serving, and at times, live music..... The two swimming pools are a big plus, especially for someone like me, who loves to swim laps ....

Host Response

Thanks for your review. We are currently applying for a high speed internet connection. Hope to see you back nextime. Marlou

We really enjoyed our time in the flat. It was very well appointed and extremely comfortable. The weather was very hot, so it was so nice to have a luxurious place to come back to and relax. The kitchen was very useful and the bathrooms were all great. We loved the pool! We had access to purchase a pass to use other facilities with another pool and beach access. We purchased these, but only used the other pool and beach access. This was great but it involved a bit of a walk, as did accessing other amenities like shops, restaurants and spas. This is a gated community and quite upscale, so we would recommend renting a car or if you're active, rent bikes. The outer part of the complex has great bike paths and bike parking. Without either, you need to take cabs or plan to walk long distances. We often ate at the Palapa Cafe on-site, right by the pool. The food was excellent and the service was fantastic, very hospitable and they spoke English if you are not comfortable speaking Spanish. We took a cab further afield to get groceries to stock up, we would recommend Mega over WalMart, great deals and more local Mexican foods. There are Oxxo stores (kind of like 7-11 or any convenience store) at both gates to the community so you can get refreshments there, too. The location is secluded by the fact that it's a gated community, but it's easily accessible to the airport, Old Town PV or even getting to Sayulita. We were easily able to organize taxis to all with return fares. The seclusion of the location really allowed us to slow down and relax. It's quiet and serene, very beautiful!

Host Response

Thank you very much for giving our wonderful place a try...we are upgrading all our bathrooms after you left so it will be much better to use nextime you come...take care and many thanks for taking the time to write us a review.

Great place to stay! We had 7 in our party and there was plenty of space for us all. Three full bathrooms is a great touch and it helps in making sure everyone has privacy and is able to get ready in time. The home was very clean, nice cold air and just great overall. Thank you for everything and kudos to Mayra for making it all much easier.

Host Response

You are very welcome. Hope you will come back to us in the near future. All the best, John and Marlou

3BR Penthouse in Puerto Vallarta

Edgar

Excellent, 8 years ago

A dream vacation

3BR Penthouse in Puerto Vallarta

Pat

Excellent, 8 years ago

We stayed at this condo for 12 days with our daughter, son -in-law and two children. The home is perfect for families. It was well equipped and comfortable. We did get the social membership which allowed us access to Playa Royal. Playa Royal had a pool area for young children and beach access. Marlou and John were very responsive with any of our questions and emailed on our arrival to make sure everything was alright. In fact, it was our 35 wedding anniversary and they provided a fruit basket upon our arrival. My only suggestion would be to provide two front gate pass cards. Because we had two couples, we would sometimes go out separately, and was inconvenient when we returned.

Host Response

I do have another card that I left to our maintenance guy. We can provide 2 nextime. Thank you so much for letting me know about it.

You will Not be disappointed with staying at John & Marlou's Penthouse condominium. The location was perfect, the layout was spacious and clean, it is located in an extremely safe and secure area and you are walking distance to absolutely anything you would require ... including restaurants, grocery, beach, outdoor market, hospital, sports complex and of course golf. The complex also offers a lobby phone allowing you to call for a cab that is always 'on its way' and only minutes before they arrive. The 2 over-sized pools provide ample space and seating for groups/families of all sizes. The staff throughout the complex are very courteous and accommodating. John and Marlou have a property manager that was only a text message away. They were responsive to all inquiries we had prior to and during our stay, as was their manager. We felt extremely fortunate and well taken care of, throughout the month we were there. Thanks again Marlou & John !

Host Response

Thank you very much for recommending us to your friends. We are looking forward to having all of them who wants to come and visit in the near future..I just wish they are as good as your group,you are one of our best guests.thanks for everything..we hope you will comeback to us one day...best regards,Marlou and John

3BR Penthouse in Puerto Vallarta

Deborah

Repeat guest

Excellent, 9 years ago

It is a very nice depa with good finishes in a quiet and very nice area, super recommended!!👍🏻

It's an ideal apartment for 5 or 6 adults. If you are traveling with children, it can definitely accommodate 2 more. We liked the spaciousness and the terraces both in the room and upstairs. Very bright, open and very comfortable. It is also advisable to rent a car. There is good parking, and it makes it easy to get around. The beach club is very good and the beach is big, as soon as they arrive, it is convenient to check in at the club facilities to have access to all the facilities. The staff are very attentive and always willing to help.

Host Response

Thanks for your time in writing a review in Spanish and English. Greatly appreciated. I am replacing all those stained towels with the brand new ones. See you nextime. Marlou and John

We had a fantastic stay. Marlou and Mayra were so accommodating. They responded quickly to any questions that I had. The condo itself is beautiful - huge - roomy. There are several balconies and it is wide and open. The condo had everything we needed. We had 3 smaller kids with us and we were very dependent on cabs. 2 fantastic restaurants that are only minutes away are Fajita Republic and Dynomito. They are on the river, which is close. We did not use the social membership, because we had family staying at Paradise Village Marina .. so we used the pool and beach there. All in all it was a fantastic stay and we would definitely book with them again. :)

Host Response

I will definitely inform the management about the cold tubs instead of hot and request for a bench outside the gate for guests.

3BR Penthouse in Puerto Vallarta

Esperanza

Repeat guest

Excellent, 9 years ago

The place is very nice, comfortable. Very well decorated, amazing terraces with spectacular views. Very close to the beach and shopping center. Highly recommended!!, also Marlou and John were always in constant communication making sure our stay was perfect!

Host Response

Muchas gracias,hope to see you next year.

The place is very nice, everything is very clean, tidy and in operation; the beds were very comfortable and the service they provided to us was magnificent. The place is very close to the beach and the sports club and beach club have top-notch facilities, special spaces for children, pools , a very large and equipped gym, tennis courts, in short, we had an amazing time. The hosts Marlou and John were always attentive to our needs and checking that nothing was missing, very good people. Highly recommended!!!!

Host Response

Thank you very much for booking with us. We hope that you will come back in the near future. Gracias, Marlou Y John

My stay in this beautiful place was very pleasant as it is halfway to several places to visit. Although I was only in communication by messaging with Marlou, she is a very willing person to help in whatever is necessary for you to enjoy this beautiful apartment. The pool is very large and the water temperature is adequate. I hope to enjoy a vacation in this place again. Thank you for everything.

Host Response

Thank you Irma. See you next time.

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