Jonatan

Home 2 Minutes Walk to the Surf - Houses for Rent in Santa Teresa, Puntarenas, Cobano, Costa Rica

Santa Teresa

We are disappointed by this review because it does not reflect what actually occurred during this reservation.<br/>The guests knowingly violated our clearly stated house rules by bringing numerous unauthorized visitors to the property, with over 10 people coming and some staying overnight. This resulted in additional cleaning and damages, which were resolved through Airbnb's Resolution Center.<br/>We made several respectful attempts to communicate, and Airbnb Support also contacted the guests. Unfortunately, our messages and Airbnb's requests were ignored, leaving us no choice but to enforce the house rules and our published checkout time.<br/>This review was left only after we enforced those rules. We encourage future guests to read our many positive reviews, which accurately reflect the experience of the vast majority of guests who stay with us.