Stefano
Reviews
Superhost48 total reviews
94% rated 5★
48 reviews
4.83
2025–2026
48 reviews
Alfredo
Excellent, 4 weeks ago
Amazing get away with the family, everyone really loved it
Mirthala
Excellent, 4 weeks ago
We had a really nice stay. The house was beautiful, clean and comfortable. The host was very communicative, always available to answer questions and respond to messages. I would definitely stay here again and highly recommend it.
Magaly
Excellent, 1 month ago
A very nice place, just like the photos! The host was very friendly and attentive to us. The clean and comfortable place. We had a great time these days.
Host Response
Magaly thank you so much for your feedback! You and your family are always very welcome! Have a great week
Joanne
Excellent, 1 month ago
Great hosting experience. The information and guide prior to arrival were super clear, making everything easy from the moment we arrived. The house is spotless, with first-class facilities and a beautiful garden. The beds and showers are spectacular; they allowed us to really rest, even while traveling with a two-month-old baby. The hot tub works great and adds a lot of value to the stay. We would definitely come back, whether as a family, with friends, or for a creative getaway.
Host Response
Joanne, we really appreciate your comments about your experience at the house. It will always be a pleasure for us to assist you, and this is your home :)
Lazaro
Excellent, 3 months ago
Everything was spectacular!
Salvador
Excellent, 3 months ago
Excellent service from Stefano. He's incredible. We had a great time at his place.
D
Excellent, 4 months ago
A truly spectacular property. The architecture boasts a flawlessly executed contemporary eco-luxury aesthetic, where wood, clean lines, and integration with nature create a sophisticated, warm, and deeply harmonious atmosphere. The design creates a sense of exclusivity, with a perfectly executed sustainable vision and absolutely divine landscaping that elevates the entire experience. Also, Stefano's service was excellent at all times. The staff was extraordinary. Definitely an extraordinary place. Thank you.
Ana Paola
Excellent, 4 months ago
A wonderful house; it feels like a very nice and relaxing atmosphere. There were stores nearby to get whatever you needed. Stefano is always attentive and provides a prompt response.
Andres
Excellent, 4 months ago
Stefano's place is simply amazing. We went as a family, and staying here was the best decision! Everything was 10/10, and the service from the staff was also amazing. 100% – we would stay here again.
Alejandro
Excellent, 5 months ago
Beautiful house! Just like in the pictures. If your looking for peace and quite it’s a great place to stay. Just across Monte Alto entrance, where you can hike for hours and very close to bicycle rentals (Living for Bikes), about 15 minutes by car to Avàndaro .
Host Response
Alejandro, thank you so much for your feedback. Your feedback is very important to us, and we appreciate it, as it helps us to continue improving the service we offer our guests. Thank you very much for choosing Casa Itualli as your accommodation in Valle de Bravo. We look forward to seeing you again soon ☀️
Inigo
Excellent, 5 months ago
We really had a great time. The house is very nice, comfortable, and has everything you need to enjoy your stay. Everything was clean, tidy, and exactly as shown in the photos, which is always appreciated. Also, the atmosphere is very nice, and you feel comfortable from the moment you arrive. The service was very good; they were always attentive and responded quickly, which made everything much easier. Overall, it's a place that is well worth it. We had a very good experience, and we would certainly stay here again. We recommend it without a problem.
Host Response
Iñigo, thank you very much for the comments and feedback you shared with us in your review. Casa Itualli is your home 🐚 We look forward to welcoming you again soon ☀️
Daniel
Excellent, 6 months ago
The accommodation is an extremely quiet and cozy place; the house is very beautiful and comfortable. In addition, its location is very convenient, as it allows you to easily get to Avándaro, downtown Valle de Bravo, and the lagoon. Stefano was always very attentive and helped us clear up all our questions.
Alejandro
Excellent, 6 months ago
The photos clearly show what you’ll find. Everything was great, except for the noise from the street. But the service from Stefano was extraordinary, and July was always very helpful. We had a great weekend! Thank you so much!
Cynthia
Excellent, 7 months ago
Casa Itualli is 100% recommended for a great weekend in Valle. The house is super well located, spacious and with a great design. Stefano, a great host. He gave us the best recommendations and communication with the friendly and always with the best disposition. We would definitely come back.
Valentina
Excellent, 7 months ago
We loved Casa Itualli. We had a very nice time with the family. We were very comfortable and the children enjoyed the hot tub, the fireplace and the garden. Stefano was always attentive and except for a few things that didn't work, EVERYTHING else was perfect 👌🏼 We would definitely consider returning to your home. The location was perfect for us because we were going to Valle and Avandaro at the same time, and being close to Monte Alto allowed us to take nice walks in the woods. Both adults and children were very happy. The house is super spacious and has everything you need to just settle in and enjoy!!
Lucia
Excellent, 8 months ago
We really liked the place! The beds were very comfortable, the house was clean, Alejandra's service was excellent, very friendly and the food was delicious! The host Stefano supported us with everything we needed before and during the stay.
Fernando
Terrible, 8 months ago
Our experience with Stefano was uncomfortable and worrisome. During the stay, Stefano and a person who indicated that he was part of his maintenance staff were present on a recurring basis around the property, watching the guests, which was invasive and affected our sense of privacy. At an inappropriate time, Stefano took photographs while members of our family, including minors, were using the jacuzzi. This situation generated discomfort and a feeling of insecurity. We understand that Airbnb offers host protections and post-checkout reviews, however, Stefano chose to directly oversee the stay. Subsequently, we were asked to leave the property without being offered a clear solution or a suitable alternative, which caused stress and negatively affected the experience. The incident was reported to Airbnb and the police. There was no collaborative attitude on Stefano's part to clarify
Host Response
As a host, I'm sorry to hear that Fernando didn't fully enjoy his stay. While I respect your point of view, it's important to clarify the facts for future guests in our community. I must point out that the specific statement about me taking pictures of guests, and in particular of minors, in the jacuzzi is false. At Casa Itualli, we deeply respect the privacy of all our guests and at no time were photographs or recordings of him or his family taken while using the Jacuzzi. Our policy and practice have always been to maintain strict respect for privacy. All communication and maintenance visits, including the scheduled jacuzzi heating service, were previously coordinated and authorized with the guest, following the protocols established in the house rules that are shared from the time of booking. The decision to end the reservation early was made after multiple breaches of the community and safety rules established to protect the property and the well-being of all. These breaches included: - Damage to the property and furniture, which affected the operation of the Jacuzzi and other elements. - Failure to comply with pet rules, resulting in damage to furniture and inadequate hygiene conditions inside the property - Lack of care with facilities and equipment, resulting in stains and damage to furniture, towels and other items. - Failure to comply with safety regulations, such as improper handling of access to the property. All actions, including the completion of the reservation, were carried out strictly in accordance with Airbnb's policies and in full coordination with the platform's support team, to whom we provided all relevant evidence. My priority has always been to resolve any situation professionally and within the framework that Airbnb offers. I'm sorry that Fernando had a negative perception, but I must defend my reputation and that of Casa Itualli against this serious accusation. I have fully cooperated with Airbnb in the investigation of this incident and am available to the competent authorities to provide any evidence that proves the falsity of these claims. We cordially invite all future guests to review our detailed rules and to contact us for any clarification before and during their stay, to ensure a positive experience for everyone.
Jorge
Excellent, 8 months ago
We had a wonderful stay at Stefano’s place. Highly recommend!!
Adriana
Excellent, 8 months ago
My family and I had an amazing stay at Itualli's house! It's a quiet and comfortable place to rest and spend time with the family. The house is identical to the photos in the listing and is superbly equipped. Stefano always kept in touch and helped us very kindly with what we asked for. Highly recommended Itualli house!
Martha
Excellent, 9 months ago
Stefano is a great host, the house is beautiful as shown in the photos, the rooms are very nice, the beds and pillows are delicious, close to the places of interest to visit; in short, highly recommended.
Estefania
Excellent, 9 months ago
Our stay was simply spectacular. The house is beautiful, super clean, very comfortable and with an incredible vibe. Everything was as described, the spaces are perfectly cared for and it is ideal for resting and enjoying. Communication with the host was great from the start. We would definitely go back a thousand times. Thank you for such a beautiful experience!
Lorena
Excellent, 9 months ago
Beautiful place, from its architecture to its location. It's a house that blends in with the surrounding nature. The spaces are super well designed and distributed. We felt very comfortable and enjoyed the privacy. The cleaning and cooking girls are super friendly and helpful. The truth is that everything surprised us, it was spectacular!
Rebeca
Excellent, 9 months ago
Everything was perfect! The house is beautiful! Amazing to spend a few days and disconnect!
Alfonso
Excellent, 10 months ago
Casa Itualli is perfect for those who want to spend a weekend at ease in Avándaro. Great location, with easy access to Avandaro and Valle. The house is as it appears in the photos. Super clean. Very quiet. Amazing service from Stefano and Ale. 10/10. Super recommended.
Host Response
Alfonso, we really appreciate your comments and feedback about Casa Itualli. It was truly a pleasure to serve you this weekend. Regards.
Pierre
Excellent, 10 months ago
Spectacular house!
Host Response
Thank you very much Pierre. It was a pleasure to serve you.
David
Excellent, 11 months ago
The house and its amenities are excellent
Ana Rebeca
Excellent, 11 months ago
It's a beautiful house, it has divine architecture, as well as the interior decoration. The jacuzzi is quite large and at an excellent temperature. It has amazing views in every room. Very comfortable to go with several people, it's like a boutique hotel. Ale is super nice and cooks super well, they help you with shopping and that makes everything easier. Recommendations: Use Rappi if you want to buy things, it's easier than any other method. Suggestions for the house: have a full body mirror and a light plant. Sometimes the electricity goes out because of the rain.
Host Response
Ana Rebeca, thank you so much for your comments. We will take your recommendations into account 🙏
Marlene
Excellent, 1 year ago
Stefano was very attentive from the time of booking and during our stay. The place is very nice, with relaxing spaces and very clean.
Gerardo Manuel
Excellent, 1 year ago
Very good host, everything was great with him and with the house, it is a very cozy place and is in perfect condition
Sam
Excellent, 1 year ago
The best airbnb I've ever stayed in! Completely clean and everything is the same as in the photos, even better. Excellent service and assistance from the host. Quiet and very comfortable accommodation.
Wanda
Excellent, 1 year ago
We had a beautiful weekend at Stefano's house, the photos don't do it justice. Stefano kept in touch at all times, even when we had a problem, he was available to resolve it. We will definitely be back! (:
Host Response
Wanda, we really appreciate your feedback. You are very welcome on your next visit to Casa Itualli. Have a nice week!
Iago
Excellent, 1 year ago
A very nice property, excellent for spending a few days out of town and relaxing. The beds were excellent and Stefano was always attentive to anything we needed.
Karen
Excellent, 1 year ago
Great stay, very nice place
Priscila
Not good, 1 year ago
It was an experience that ended quite badly. We arrived and there was a bathroom door that had fallen. I reported the situation to the person who was in charge of attending to us at that time (via message, so there is evidence) and she said that she would warn them. From there, I don't know what happened in the communication between them, but when we left, he sent me a message calling my attention for not telling him personally about the door and that I had to pay for it. I told him that the door was already like that and that I did warn him. As a recommendation, I would ask my guest first what happened before making accusations and treating them that way. Pay for the door repair because I don't want to be the one who takes advantage. The property is very nice and everything had been fine, but because of that hostile treatment, I will never return.
Host Response
We thank Mrs. Priscila and her group for staying at Casa Itualli. However, it is important to clarify some points regarding your comment. From the moment the reservation was confirmed, I maintained direct and constant communication with Ms. Priscila. As a host and manager, I live on the land adjacent to the property and personally supervise the cleaning, maintenance, and proper operation of the house before each arrival. The day before your stay, I checked with the service staff that all the spaces and furniture were in perfect condition. Unfortunately, about an hour after your arrival, there was an incident with the bathroom door. This fact was not reported directly to me, even though I was the contact person with whom she had been in communication, but to the cook, who was not present, nor is she responsible for the maintenance of the house. After they left, when I checked, I found not only the bathroom door disassembled and with broken hinges, but also the glass shower door with the same problem in the hinges but mounted in position. Additionally, other damages and situations were identified: • The cushions in the outdoor room were found to be excessively wet and stained, and the jacuzzi's filtration system was clogged due to the careless and unsupervised use of the jacuzzi. • Staff reported that, despite the recommendations and regulations previously shared, the outdoor lights remained on all night. • Check-out was not done at the agreed time, delaying preparation for the next guests. We understand that accidents can happen, and we always seek to provide a solution with the best disposition. However, it is essential that guests report any incident directly and in a timely manner so that it can be addressed immediately, and that the house rules shared before check-in are respected. At Casa Itualli, we work every day to offer a space that is cared for and in harmony with nature, and we will continue to do so for those who visit us with respect and responsibility.
Lorenia
Excellent, 1 year ago
We had a wonderful stay at Casa Itualli. The house is beautifully designed, with a very practical layout that favors family life without sacrificing privacy: each room is spacious and comfortable. The garden is a big plus. Although there are no games specifically for children, ours (5 years old) had a great time running and exploring the space. The bathrooms are excellent: spacious, with hot water and a very good shower pressure. The location is very convenient: just 15 minutes from Avándaro and the lake, and with grocery stores less than a 5-minute walk away. Upon our arrival, Stefano welcomed us with a tour where he explained the house's project, which made us feel even more connected to the place. Alejandra and Esther cooked delicious food for us. Alejandra, as part of the staff, was incredibly helpful and attentive throughout the stay. In addition, Pilar offered us a massage service, which was great.
Lili
Excellent, 1 year ago
It's a super experience! The house is very nice, the spaces are very nice, Ale, who cooked for us, and her mom are super nice, kind, they never say no, they give you alternatives, Stephano is always attentive and always helped me, at night we saw fireflies, the pool is super warm, the rooms are cozy, it has quick access to the bike path. We had an amazing time! Highly recommended
Rocio
Excellent, 1 year ago
The house is very nice, the landscape is impressive (wooded), nice design and a beautiful starry sky. Stefano was very friendly and answered all our questions and requests.
Ana Paula
Excellent, 1 year ago
Amazing! Very comfortable, Stefano was always attentive and Ale, who helped us with the food and cleaning, was very nice! We had a great time and it was very quiet, which was what I was looking for.
Host Response
Thank you very much Ana Paula☀️, always welcome :) Have a nice week
Catalina
Excellent, 1 year ago
Great place! The house has a great view of the forest and Monte Alto mountain. The location is good, just 15 minutes from Avandaro by car and with cafes and places within walking distance (on the bike path). There is a little street noise at the entrance to San Mateo, but nothing serious. You still feel at home in the forest, with green views on all sides, as well as the mountain on one side. The garden of the house is super nice and you have pine trees in front. Stefano helped us coordinate everything so that we had kitchen service, cleaning and the supermarket on our arrival!
Edgar
Excellent, 1 year ago
Excellent place, we had an amazing time, the beds are literally dream beds, completely recommended.
Roy
Excellent, 1 year ago
A great place to be with your family, with luxury and comfort. The host was very attentive and kind, attentive to our needs at all times. Thank you Stefano for hosting us at your property, we will definitely be back.
Less
Excellent, 1 year ago
Stefano's house is not only super cute! It's cozy, clean, and super-equipped. All the spaces are comfortable and very nice! Communication with him is always quite pleasant and we will certainly go back.
Sandra
Excellent, 1 year ago
Stefano is the best host we've ever had!! The most attentive, thoughtful, he responded immediately and the house is spectacular. A unique design, very authentic and practical. The jacuzzi is beautiful! The beds are a delight. It's nice to sleep on good mattresses with quality linens when you arrive at an Airbnb. Thanks Stefano, we hope to visit you again soon!
Christopher
Excellent, 1 year ago
We had a wonderful weekend stay at Casa Itualli, the location was beautiful and very relaxing and Stefano was an incredibly attentive and helpful host. Look forward to staying again one day 💫
Paul
Excellent, 1 year ago
We loved staying at the Itualli house. Spectacular architecture with very nice spaces. Stefano was always attentive and answered all the questions we had. A phenomenal stay
Jesus
Good, 1 year ago
Very nice place to spend some days in Valle. The house is beautiful and well located. A couple of things broke while using them. Stefano was really strict at the beginning, but after some negotiations we reached an agreement.
Jorge
Excellent, 1 year ago
An amazing stay and Stefano is the best host. You couldn't ask for more. We'll definitely be back
Rafael
Excellent, 1 year ago
A beautiful house. Good for enjoying a trip with friends or family. I would definitely go again.