Juan Manuel

Reviews

70 total reviews

96% rated 5★

70 reviews

4.94

2023–2026

70 reviews

5BR Villa in Mazamitla

Luis

OK, 2 weeks ago

The house is modern and is in a very nice place with many common areas. There are some trees, but there is no forest. The place is 15 minutes from downtown Mazamitla. There is no good cell phone signal and the Internet in the house becomes overloaded when there are more than 5 people. WhatsApp works. If your plan is to disconnect, it's perfect. Regarding Manuel, he only answers what is necessary. The reason he contacted us was to tell us that visits were not allowed. So that if a family member or friend is going to visit you, make sure there are only 10 people in the cabin, even if they don't sleep there. It perfectly accommodates 10 people, and the place is definitely for enjoying and resting. The mattresses on the beds are very hard. If you're not used to it, bring a mattress topper so you can rest. There are also enough utensils, but they are not the ones in the photo.

Host Response

I appreciate your feedback in return! It was all because I told him that no more people are allowed. He tells me that the internet is overloaded. There were more than 15 people from the beginning. You and your friends are very abusive. You think that because you make a reservation, you can do whatever you want in the accommodation. The 15 people were always there. They weren't visitors. They moved the furniture, took the armchairs out of the living room, and left an excessive amount of trash in the house. You always had an unpleasant attitude from the beginning. It's impossible to give you good service if the rules aren't followed. You say they were your visitors, but they never left. Thank you! But there are my reviews, and they speak for the accommodation. We always try to give you the best service. But you confused the accommodation with an event hall. I didn't use my reviews in retaliation, because maybe neither you nor I had the best experience, and yes, you're right. I limited myself to answering because I ignored everything you said.

The place is beautiful, as shown in the pictures. The hosts' service was excellent: always kind, attentive and very friendly. The cabin has an amazing location, surrounded by forest, ideal for those looking to disconnect and enjoy nature. The views from the upstairs bedrooms and their balconies are spectacular. In addition, the common area is very nice and the lighting at night creates a very cozy atmosphere. The cabin had everything you need for a comfortable stay: hot water, soap, toilet paper, towels, and everything in excellent condition. It was definitely a great experience. I recommend it 100%! Thank you for your hospitality.

5BR Villa in Mazamitla

Luis

Excellent, 6 months ago

Everything excellent

5BR Villa in Mazamitla

Jorge

Excellent, 1 year ago

We would definitely come back

The place is excellent, very nice cabin and location. The only thing that stressed us out was the excess of dead and alive insects (spiders, scorpions, cicadas) between/under beds and furniture. We took out about 100 from the whole house, we started to clean it thoroughly the first night because it was obvious that they did not fumigate or move furniture to clean it. BEWARE! We know that you would expect some insects in this place, we were unlucky or I don't know. Juan Manuel showed up right away with a can to fumigate

Host Response

Good morning, thank you for the comments. I told you that as soon as you called me, I went to give you a solution, but you only showed me a small spider, that was all. You told me about the scorpion, but you never showed it to me. I don't understand what you say about too many insects when in fact it was that. You also say that you did deep cleaning, but when you left the cabin, it was in terrible condition. The kitchen was too dirty, most of the dishes were dirty, excess garbage all over the cabin. The rules are specific, apparently you didn't see them beforehand. Thank you very much for the comment. I will work on that so that it doesn't happen again.

5BR Villa in Mazamitla

Mariana

Excellent, 1 year ago

The cabin is very nice, clean and very good location, communication with Juan Manuel was excellent, we will definitely return to this cabin

5BR Villa in Mazamitla

Alejandro

Excellent, 1 year ago

The cottage is shown in the photos, access is easy, with a normal vehicle you can easily enter, the location not so close to all the noise in the center and not so far from it. We had two inconveniences with the facilities of the cabin, nothing serious that ruins our trip and Juan soon gave us a solution, he was always attentive to us.

5BR Villa in Mazamitla

Alejandra

Excellent, 1 year ago

The cabin is very nice and spacious, it matches the photos shown. The area where it is also beautiful and quiet, it is not far from the village, the only thing is that there is no signal for calls, but the cabin has wifi that works smoothly. Will definitely come back!

5BR Villa in Mazamitla

Martin

Repeat guest

Excellent, 1 year ago

The Best Cabaña de Mazamitla, as seen in the photos, is the second time we have stayed with the family, and Juan always with the best willingness to help at all times and in every situation is an excellent host and his family too. The atmosphere they have developed in contact with nature is spectacular surrounded by beautiful landscapes and sunrises, contemplate carrying a vehicle for better mobility, although you can also walk. The best option we hope to return soon, pleasant weather and a lot of peace of mind.

5BR Villa in Mazamitla

Oscar

Excellent, 2 years ago

Excellent accommodation, the best in Mazamitla

5BR Villa in Mazamitla

Martin

Repeat guest

Excellent, 2 years ago

Excellent, first-class facilities; deluxe, comfortable, and impeccable. The internet connection is excellent, and the sunrises are incredible. It's a great place to go as a couple or as a family and forget about everything else. It has family entertainment and recreation areas for children and adults. Don't hesitate—this is your best option. Juan is always available for anything you need. The location is excellent, 7 minutes from downtown and close to stores for supplies if you forgot or need anything.

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