Jorge

Reviews

167 total reviews

99% rated 5★

167 reviews

4.97

2020–2026

167 reviews

6BR Villa in Valle de Bravo

Daniel

Excellent, 2 months ago

Our stay was just great. The house is beautiful, impeccable, and even better than what the pictures show. Each space is perfectly cared for and makes the experience very comfortable to enjoy as a family. In addition, the service was first-class. Jorge was always attentive to every detail and available at all times to make sure everything went perfectly. It was definitely an experience that exceeded our expectations and to which we will return several times to continue enjoying as a family. Totally recommended!

The house exceeded our expectations! It was a beautiful property with enough space for our large group and a nice heated pool and hot tub overlooking the lake. But what stood out was the fantastic team that Jorge has put together that made our stay singlehandedly the best AirBnB experience we have ever had. The host (Jorge) was great at communicating and made sure everything was setup before our arrival. When we reached, we were greeted with a very helpful and cheerful team of people (Ceaser the house manager, Ale the head chef and others) who made sure each and every need was met. The meals that they made for us were fantastic and better than any restaurant experience. They were plated and served really well and everything from drinks, water, coffee, food, pool towels, local recommendations was handled with efficiency, grace and big smiles! Highly recommend this for a luxurious and relaxing vacation!!

Wow—what an incredible home. The house is absolutely stunning: beautifully designed, elegant, and fully equipped with everything you could possibly need for a comfortable stay. What truly elevates the experience is the staff. The team is outstanding—genuinely attentive, professional, and always willing to go above and beyond. Their level of service made a big difference throughout our stay. I would definitely come back and highly recommend it. If I had to point out a small area for improvement—purely to make the experience even better—it would be to consider adding blackout curtains and air conditioning in the bedrooms. It doesn’t take away from the overall experience, but it would make the stay even more comfortable.

Everything was excellent!! I recommend this property 100%. It was very clean (daily cleaning), and the service was excellent. The staff who looked after us were very professional—Cesar, Ale, and the whole team. I am truly grateful to them for making my family's and my trip as pleasant as possible. We had a great time, and the service and food were excellent. Don't hesitate to book this place; it's worth every penny you pay. Thank you for everything!!

6BR Villa in Valle de Bravo

Alejandro

Excellent, 5 months ago

Spectacular house with very nice spaces, a wonderful view, and attentive and friendly staff at all times. The dishes on the menu are very good, with great seasoning and flavor.

Our family group enjoyed three wonderful nights at this villa in Valle de Bravo. We were visiting from Canada and Europe with three generations of our family. Jorge was a helpful and responsive host. Cesar, Ale, Vero and Ibeth made us feel very relaxed and comfortable. Marcello, the dog, was well behaved and good natured and kept away from our group except when the children wanted to pet him. The food was delicious and excellent value. The house and views were spectacular. It was a long voyage for us to get to Valle De Bravo, but worth it. I hope we will be able to come back some day.

We rented Nautilus House for a family trip and the stay exceeded our expectations, house pics are exactly as the house is. The house is beautiful and in great shape. The onsite staff lead by Cesar and Ale were amazing, always ready to make your stay memorable. From food to cocktails they got you covered. We Aligned on a menu few days before arrival and they took care of everything from buying groceries to cooking and cleaning!! Top service!! I highly recommend this house!!

It's hard to express how absolutely perfect this trip was. Jorge and his incredibly team provided 5-star service. The space itself was beyond beautiful and peaceful. Sharing the sunrises and sunsets with my friends were memories I won't forget. I booked the space for a gathering of close friends to celebrate my partner's birthday. I loved the open-space concept in the shared area. We spent most of it outside where the weather was perfect for November. The food was incredible and when we needed anything, the staff was readily available (and onsite during daytime hours). The heated pool and jacuzzi were perfect in the chillier evenings. The beds were soft and each room had it's own bathroom which was amazing for the privacy of each couple. Architecturally, this house had so much to look at and appreciate. My friends were grateful for the find. We hope to come back and enjoy it again!

The house is beautiful and has great accommodations, I suggest putting in blackout drapes because the sun woke us up very early, also we didn’t know there was a live in dog and two of us are allergic, the staff was very helpful and kept the dog away, but they should mention that the dog lives there. The staff was incredible, helpful and very nice, great food and service! Jorge was always helpful and responsive and cleared up all our doubts, we rented the house boat and it was great! Thank you for everything

6BR Villa in Valle de Bravo

Daniel

Excellent, 10 months ago

This place is a gem! My friends were delighted with the experience. Jorge has an incredible logistics team, and Vero, Iveth, Ale and César make everything go perfectly. They are super attentive to detail and are always looking out for you. In addition, they cook luxuriously, which allows you to enjoy the house to the fullest. I will definitely be back.

6BR Villa in Valle de Bravo

Diego

Excellent, 1 year ago

Excellent service. The house is impeccable.

Jorge's home was great for our group of 11 adults. The house is stunning and all the extra touches (offering to do grocery shopping before our arrival, the heated jacuzzi, the incredible staff at the house who cooked three meals a day for our group and took great care to have meat and vegetarian options, the willingness to help us set up excursions outside the house like ATV to waterfalls and boating/wakeboarding around the lake) made it a true luxury vacation. The team at the house (Eric, Cesar, and the women) were so good at their jobs, so professional, such gracious hosts, fabulous cooks, and so nice. We have been doing this trip for 5 years now and this is the first house that our group wants to book again for next year!

6BR Villa in Valle de Bravo

Astrid

Excellent, 1 year ago

We loved the house, especially the service, the cooking and the 5-star bar🙌🏼

I can't say enough good things about our experience here. The house is beautiful and very well decorated and taken care of. The open living room, the views of the mountains and the lake, the swimming pool, the yard, its location--everything about it was perfect for our group of four families traveling with children. Jorge was a terrific host. He was attentive to our needs well before our arrival, during, and after our stay. The home's staff was also wonderful. They made our stay enjoyable, easy, and relaxing. 5 stars all around!

6BR Villa in Valle de Bravo

Miguel

Excellent, 1 year ago

Everything was perfect, excellent, everyone was super friendly and always looking out for our comfort and helping us enjoy our stay.

6BR Villa in Valle de Bravo

Isaac

Excellent, 1 year ago

A great place to spend New Year's! 👍🏻

6BR Villa in Valle de Bravo

Valeria

Excellent, 1 year ago

Beautiful place, impeccable and extraordinary attention!

6BR Villa in Valle de Bravo

Alexander

Excellent, 1 year ago

Amazing! Great for families or large groups. Food is phenomenal!

6BR Villa in Valle de Bravo

Miguel

Excellent, 1 year ago

Jorge and the Nautilus staff, make this place a great experience, they make you feel at home from the beginning, the place is just spectacular, the view of the lake is incredible, very clean, the furniture and beds are very comfortable! You practically have everything you need to spend a few days relaxing, the quality of service and the friendliness of all the staff is of the highest quality! The best Airbnb we've definitely been to!!

Jorge is a terrible host and should be seriously monitored. After he sent his concierge services, I had to follow up multiple times, and then he became aggressive and rude. Telling me we were not a priority for him. One week before my booking he threatened to cancel us. However he took it back. Then after arriving to his house, we were met with construction surrounding the house, along with a huge dog. After bringing this to his attention, he threatened to kick me and my group out. We had nowhere to go so had to beg to stay. The next day, the power went out. They have no back up generator unlike ALL of the other surrounding homes. We waited 14 hours and still no power. He did not care at all to help, and had no flashlights. Hot water was inconsistent and it was unsafe. We checked out early & ABNB was helpful. Jorge is racist towards those who don’t look like him. He talked to me like I was trash, yelled at me and falsely accused us of theft to retaliate. He is very dangerous.

ESPANOL - Amazing home for our big family. Amazing views! The home was perfectly carved for the 5 adult couples with young children. Open house design and amazing downtown space for everyone to be together and entertain. The staff was very friendly and helpful too. We would definitely rent the home again. There is only one parking lot inside the home, and only a large SUV can fit in the front. Small cars can fit underneath. ENGLISH - Incredible home for our large family. Amazing views! The home was perfectly sized for the 5 adult couples with small children. Open house layout and amazing center space for everyone to be together and entertain. The staff was very friendly and helpful as well. We would definitely rent the home again. Only negative is parking underneath the home, and only one large SUV can fit in the front. Small cars can fit underneath.

Host Response

Hola ! Of course very happy to share everything Can you send me a WhatsApp and I will share all the details ? Thank you Jorge R

6BR Villa in Valle de Bravo

Veronica

Excellent, 2 years ago

Beautiful house and excellent service!! My friends and I enjoyed it too, the house is as you see it in the photos, super spacious and clean with a beautiful view, and the service was excellent, they cooked us delicious and always attentive that everything was in order. Thank you very much Jorge and the staff for a great weekend!! Super recommended!

This was a stay of a lifetime, something my family and I have never experienced before. First, I would like to say Jorge was responsive, friendly, and proactive. He accommodated my family and I with everything and answered any questions that I had very quickly. Once we arrived, Cesar greeted us and helped us get our bags inside. When we all walked in our breathe was taken away. The house is magical and a piece of art. Every detail was perfect. It had amazing space for my family and I and we never wanted to leave. It was beautiful. Everything was super clean and spotless. The best part was the staff, they are so wonderful and kind and really took care of us. The attention to detail was spot on every time. We truly appreciated having them there. Cesar, Ale, Eric, and Ybeth made sure we had everything that we needed. The food that they cooked for us was unmatched. We loved every meal that they made, it was delicious. Full of love! Everything was 1000 stars and above. Best experience ever.

Excellent option to stay , the house is as or better than in the photos , facilities and quality furniture. The exceptional , attentive, friendly and professional staff . The food they prepare is quality . You really enjoy the stay. One point to improve is that in hot season the house does not have air conditioning . Only fans . It is the only detail , there are fans and the wind blows in the common area, in the rooms it may be that some if it does not ventilate as much. Otherwise the place is perfect . We'll be back in winter .

We, grandpa (1) grandmother (1) children (6) and grandchildren (5) enjoyed the house, the pool and the cooking skills of the friendly and always helpful staff. The house is large, but due to the way it was built, you are in good contact with each other. The staff is pleasant to deal with. We have chosen that they come up with the meals, do the shopping and then cook. We really liked that. Also price-technical. We also made a cruise led by Ceasar with the boat that belongs to the house. Then you see the beauty and splendor of homes around the lake very well. Highly recommended. The grandchildren played endlessly in the pool. Together and with the parents. They have enjoyed it! On the large TV screen in the central room we followed the Song Contest. You can stream via Ipad and web (but with a connection to NL). In short... we enjoyed it. Thanks again to the staff for all the good care.

Ale, Cesar, Eric and Ybeth were all attentive. Ale is an amazing chef and made the best Mexican foods. She customized each day with each request I made and provided a wonderful variety. Cesar was super attentive with each request and making sure we had what we needed. From making the hot tub as hot as we wanted, catering with beverages, and going above and beyond to deliver excellent service. Eric, similar to Cesar, wonderful breakfast service each day. Same to Ybeth, with maintaining the cleanliness of my large group. Making sure our rooms and baths were always tidy and restocked. All in all, wonderful stay and more than I expected. 🙏💙

6BR Villa in Valle de Bravo

Miguel

Good, 2 years ago

The house is beautiful and the service is amazing. It's totally worth it. Jorge and the staff are very helpful and helpful. The only thing that seemed to me to some extent abusive is that the listing and he tells you that you are charged 15% of the food ticket you ask for. I never saw a ticket despite ordering it several times. I just charged a price. Other than that, everything about my visit was excellent.

Jorge is THE BEST HOST IN THE WORLD! What a great service!!!! What a BEAUTIFUL House with GREAT Vibe and AMAZING Energy! The staff is Top Notch. So nice and sweet! The cook makes delicious food! We had a dream come true vacation! There are no words to describe the experience! I highly recommend staying in this house! And Jorge will give you the best service even before you arrive to the house! In the second you make the deposit and write to him, you will feel the 5 Star Experience!!!!! Pick this house without a doubt! You will Love it!!!!!!!!

THE BEAUTIFUL HOUSE, VERY WIDE, THE POOL AND JACUZZI WITH THE TEMPERATURE YOU NEED, EVERYTHING IS SPOTLESS, JORGE IS ALWAYS ON THE SLOPE, THE STAFF IS VERY FRIENDLY AND ALWAYS ATTENTIVE TO WHAT WE NEED REGARDLESS OF THE TIME. CAESAR VERY EFFICIENT AND ALE PREPARES DELICIOUS MEALS. TOGETHER WITH YBETHT AND ERIK EVERYTHING IS ALWAYS IN ORDER. A HOUSE WITH WARM AND LOVING ATMOSPHERE, WITH THE PLUS OF MARCELO, A TENDER AND PLAYFUL GERMAN SHEPHERD THAT WELCOMES YOU AND POSES FOR THE GROUP PHOTOS. IT WAS A WONDERFUL STAY FOR A SPECIAL 12-PERSON FAMILY GET TOGETHER. THE BEST PLACE WE STAYED AND WITHOUT HESITATION WE WILL COME BACK.

6BR Villa in Valle de Bravo

José Luis

Repeat guest

Excellent, 2 years ago

Jorge's house is a gem. We spent some incredible days with several friends. The facility is spectacular and the service provided by César, Ale, and their team is outstanding. I definitely recommend it. Thank you.

We recently stayed at this breathtaking property, which was a perfect fit for our large group. The house is absolutely gorgeous, offering luxurious comfort. The highlight of our stay was undoubtedly the staff's exceptional hospitality. Cesar in particular, went above and beyond to make us feel welcomed. From accommodating special drink requests to organizing a salsa making class, his efforts greatly enhanced our experience. The staff assisted in arranging mariachi entertainment and helped with transportation needs. Their kindness and willingness to help made our stay truly memorable. However, there was a misunderstanding that impacted our satisfaction. After booking, we were offered an all-inclusive food/drink option by the host, which was stated to be for 15% of the total ticket. Unfortunately, this was not the case, as we were later charged an amount closer to 50% of our total payment for the Airbnb. Future guests might appreciate clearer communication about extra services.

Any words I could say about this experience would not convey how wonderful, beautiful, and peaceful this stay is. To begin, Jorge is the most responsive, pro-active, helpful host I have ever had. He organized every detail of our trip down to the transportation, excursions, in-house spa services with incredible local recommendations. I cannot say enough about how wonderful he was as a host. The property itself is stunning. The pictures do not due justice to the furnishings, amenities, and incredible views. The in-house meals were the biggest surprise of this trip. Every single meal was homemade, delicious, and plentiful. Our group could not say enough about how wonderful every meal was. It was my birthday and the amazing chefs even surprised me with a gorgeous chocolate cake. The entire staff and every member of this team made this the most wonderful, smooth, relaxing vacation I have ever had. We cannot wait to come back!

6BR Villa in Valle de Bravo

Adriana

Excellent, 2 years ago

The divine house... and the attention and service of the best!!! Highly recommended!!! We hope to return soon.

6BR Villa in Valle de Bravo

Isaac

Excellent, 2 years ago

Everything excellent

6BR Villa in Valle de Bravo

Daniel

Excellent, 2 years ago

Excellent experience in every aspect. Comfort, attention, and an amazing house. We would definitely stay in this wonderful place again. Thank you so much for all of Jorge and staff!

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