Warren
Reviews
Superhost17 total reviews
94% Excellent
17 reviews
4.82
2022–2026
Cleanliness 4.7
Accuracy 4.8
Communication 5.0
Location 4.9
Check-in 4.9
Value 4.9
17 reviews
Amy And Michael
Excellent, 1 month ago
We enjoyed staying at Warren's place while we were back in Grenada. The house was located a few blocks from the center of town, so it was easy to get around. The house has a great third-floor porch overlooking the town and a nice pool for cooling off.
Gerardo
Excellent, 2 months ago
Very good place and very central.
Melanie
Excellent, 3 months ago
This place was amazing. Beautiful home, amazing pool and kitchen area and the rooftop terrace was like no other view in all of Granada. The cleaner, Elisa, was the sweetest soul and so helpful during all of our stay. Very kid friendly place as well. We would return to this place!
Corey
Excellent, 9 months ago
Great place
Daniel
Excellent, 9 months ago
Our host was super helpful and attentive to all our needs.And then some. Great location, great airbnb would definitely repeat!
Haley
Excellent, 9 months ago
We had a lovely time - the home is HUGE! The pictures don't do it justice. The staff were extremely helpful and friendly. They arranged shuttles, tours, and answered any questions we had very quickly. Probably the coolest house we have ever stayed in in our travels!
Shane
Excellent, 1 year ago
Great host and staff + an amazing location . The colonial home is in the heart of Granada and easily walkable to everything ! Perfect pool for an afternoon dip and an awesome rooftop terrace for those sunset cocktails . Would absolutely recommend and looking forward to coming back !
Olga
Excellent, 1 year ago
The house is great with lots of spaces to enjoy. Sunsets from the teraza are beautiful, hammocks by the pool and the pool was very clean and enjoyable. The location is very convenient for walking to the center, lake and restaurants. We would stay here again! Thank you
Carina
Excellent, 2 years ago
I highly recommend staying at Casa Tortuga! It is very close to all the great restaurants and nightlife! Safe, well lit street with plenty of friendly neighbors. The house itself felt like home, very cozy and with touches that make you feel like you are staying with family and not at a stuffy hotel. Casa Tortuga has character and we loved staying here. The kitchen was well appointed with everything we needed to prepare our meals, and the local outdoor market had fresh veggies only a few blocks away. It was quick to get a taxi out front within a few minutes, so getting around town was easy. It’s only a few blocks to Central Park and a few blocks to Calle La Calzada. This house is great for families or friends traveling together. There is AC in all bedrooms and hot water in the showers. The pool isn’t huge, but it’s perfect for afternoon dips and night swims. If I could give Warren and the team that looks after the house 6 stars, I would. Thank you so much for a great stay!
Cristian
Excellent, 2 years ago
Awesome recommended home
Alondra
Excellent, 3 years ago
It was a very nice stay, we were very satisfied with the attention of Warren and the Tortuga house team. The house is spacious and they keep it very clean. And it's in a quiet part of Granada.
Karen And Al
Excellent, 3 years ago
Casa Tortuga is a large, beautiful and welcoming home. There is a lot to be said for the beautiful pool, and the upstairs terrace was an amazing place for yoga in the morning, having coffee and overlooking the beautiful city of Granada. Warren and Company were wonderful hosts, who were always responsive to my needs and met any difficulties without hesitation. I would highly recommend staying at Casa Tortuga.
Veronica
Not good, 3 years ago
Warren is a responsive host who addressed issues he was aware of immediately. Unfortunately he is not the one there in person, and his property manager America is anything but helpful. Issues we experienced included a bad front door lock, burnt out light bulbs, safe wasn't working, could not use ceiling fan without light, possible bed bugs, green pool, and incorrect charges at check out. I brought up minor stuff to America when I saw her but was taken back when she was unwilling to help so I sent the requests through the group chat which included Warren, and that is when she said she will have someone look into them without her previous pushback. Upon arrival I also asked her how to turn on the a/c in kids playroom and she said they didn't turn on and there was no remote for them, but the following day the housekeeper gave me another quick walk through and provided me with the remote, so this was a blatant lie to prevent use. Wish I could say more but overall it was unwelcoming.
Host Response
This was a terribly unfair review. We asked Veronica to be mindful of her AC use because we noticed that she left rooms abandoned with the AC running. Our electricity bill is usually around $150 per month. It was over $550 as a result of her carelessness. We did our best to respond to her many requests....only to be given a 2 star review. I could respond to all the complaints mentioned above ....but the bottom line is that we attended to each of them in turn as quickly as possible.
Sheila
Excellent, 3 years ago
Wonderful stay and very responsive staff!
Adrianna
Excellent, 3 years ago
We loved our stay at Casa Tortuga! A short walk from the central plaza of Granada but on a street that is not too busy or loud. The house itself was wonderful! There are two bedrooms on the main floor, but only one had AC. It got quite stuffy at night even with the fans, so we ended up using the other two rooms instead for our family. The rooftop terrace was amazing for watching fireworks NYE and seeing the surrounding area! This house does have a cat, and other cats can access the house through the open garden in the center where the pool is. If you keep your door closed, no cats in the bedrooms. They cleaned as thoroughly as possible every day too. The front playroom/exercise room was AWESOME! So many great toys, and a foam floor for the little guy to toddle around without worrying he would get hurt. Perks at PURE were honored and I'd recommend going there! Warren and the staff at the house were great, going above and beyond the call of duty and very accommodating. Stay here!