Gilles

Reviews

84 total reviews

100% rated 5★

84 reviews

5.00

2020–2024

Cleanliness 5.0

Accuracy 5.0

Communication 5.0

Location 5.0

Check-in 5.0

Value 5.0

84 reviews

Oasis 3

Lisa

Excellent, 1 year ago

Gilles place was more beautiful in person than the pics. Its was super clean and honestly breathtaking. Everything we needed was there. Or was also just a stone’s throw from everything! Isaac, the concierge, was very helpful. Will book again on next trip to Playa!

Host Response

Hello Lisa! Thank you for sharing your exceptional travel experience with the AirbnB community. I am delighted that you found my Duplex to live up to your expectations and that you appreciated its beauty, confoty and unique location. You are the 91st person in a row to leave a 5-star review of my apartment. It's certainly not by chance. It's fantastic (and very rewarding for my team...) to know that you had everything you needed for a perfect stay. I pass on your compliments to Isaac who was your personal concierge during the stay. Obviously lived up to your expectations. I look forward to seeing you again on your next trip to Playa! 🌊☀️😁 Best regards Gilles

Great condo and Isaac the host was great.

Host Response

Good day Yoel, I appreciate your kind words about your recent stay at our Duplex. It is wonderful to hear that you found our condo to be great and that Isaac, your personal concierge, exceeded your expectations. I will be sure to pass on your compliments to him. Thank you for choosing to stay with me at "gilles-smarthomeplaya" and I hope to see you again soon. Sincerely Gilles "Gilles-smarthomeplaya" (Official WS)

This was such an amazingly beautiful place. It was better than the pictures in person. We said wow countless times while walking through. It is very well appointed, in a great location, and we’d definitely stay here again. Our hosts went above and beyond for us. He kept in constant communication and took the hassle out of me trying to book an airport transfer and arranged one for us. 5 star service all around.

Host Response

Hello Khaleen, Your countless "Wows" are the ultimate reward for us. Our apartment seems to have met and exceeded all your expectations... Our 5-star concierge service, headed by Isaac, took care of all your daily organizational needs, leaving you to enjoy your vacation to the full... We look forward to seeing you again at Playa...Sincerely...Gilles

Gilles duplex was amazing, the home was exactly as beautiful as the pictures posted. Gilles and Issac were responsive and attentive to all of our needs. We had a short power outage due to the heavy rains and they came over immediately to help fix the problem and quickly restore full power. If you are looking for a cozy, tropical setting close to the action, yet quiet and peaceful, this is the place. Definitely recommend and would book again.

Host Response

Hello Nikema, We sincerely thank you for your trust and for your excellent rating. It's a real pleasure to hear that your stay with us was a pleasant one and that you found the property as beautiful as in the photos. You were also able to verify the efficiency and promptness of Isaac, your dedicated concierge. In any case, we look forward to welcoming you to Playa again... Until then, we wish you and your family all the best... Sincerely, Gilles

The house was just as described. We booked the airport transportation which made everything easy to get from the Cancun airport.

Host Response

Hello Jessie, thank you for taking the time to leave a very positive review of my home. As you appreciated, my property is 100% as described. You were also able to appreciate our various services such as the airport shuttle which made your life so much easier... In any case, I'm delighted to have met you and hope very soon to have the pleasure of welcoming you back home... Best regards, Gilles. "gilles-smarthomeplaya "(OfficialWs)

What a lovely stay for me and my family at Gilles’ place. As a family of 5 with small kids, we wanted a convenient location that is quiet but close to 5th Avenue and beach. The place was clean and enough space to make us feel like home away from home. We absolutely enjoyed our stay and would definitely recommend. Plus we were provided concierge during the entire stay that was very nice and responsive!

Host Response

Dear Portia, It's a pleasure to read your comment and I'd like to thank you for it. As you pointed out, my house does indeed offer a pleasant quality of rest, close to everything (on foot...), which is what makes Playa del Carmen so charming. Your warm testimonial rewards the work done daily by my team. Thank you for taking the time to share them with us. I hope to be able to welcome you and your little family again very soon for a most satisfying experience. Best regards, Gilles (www.gilles-smarthomeplaya.com)

This place was an absolute gem. Isaac was our host and he went above and beyond to assist us with anything we needed. The home is beautiful. Although the pool was shared it felt like we had it to our selves. It would be nice if the master room had a door vs curtains but this does not take away from the place. 10 stars across the board.

Host Response

Hello Patience, Thank you very much for taking the time to write this review. I am pleased to know that with the assistance of Isaac, your dedicated concierge, your stay lived up to your expectations. It's a pleasure to know that the decor, the calm, the central location all contributed to making your stay even more pleasant. Like almost all our guests, you emphasized the comfort of the swimming pool, 5 meters from the terrace, which allows you to both relax and enjoy a superb view of the tropical garden. I look forward to welcoming you back to my home. Gilles

Beautiful place. Looking forward to staying there again.

Host Response

Dear Max and Corey, On behalf of the whole team at Gilles-smarthomeplaya, we would like to thank you for your kind words. We are delighted that you enjoyed your stay at Gilles-smarthomeplaya . We were delighted to have you with us and would be happy to see you again on a future visit to Playa del Carmen. Gilles PS: Good to know: My apartment can indeed be booked on several platforms. However, it's on our Official WS (100% secure) that we guarantee you the best rates (without fees or commissions). To take advantage simply search for "gilles-smarthomeplaya" on your usual browser to access.

Gilles place was exactly as advertised! The concierge service made things easy, concierge provided great recommendations on local restaurants and things to do! Pool was nice, not crowded and complex was quiet with no noise issues. A lovely stay!

Host Response

Dear customer, We would like to thank you warmly for your comments, which are a real reward for your hard work. My team and I are delighted to hear that you were completely satisfied with your stay, and we would like to thank you for your comments. for the work done during your stay. You enjoyed our terrace and swimming pool, which invite you to relax and unwind. It's always a pleasure to welcome our most loyal customers. We hope to see you soon at "gilles-smarthomeplaya" (official website). Gilles

What a gem. Giles’s place was the perfect stay for our time in Playa del Carmen. The premise was well furnished and equipped and very clean. The pool, gym and grounds were beautiful and the area was very quiet and secure. We were close to 5th avenue without the loudness and the restaurants in the area were plentiful and amazing. Isaac (the concierge) was very helpful and responsive. I great stay!!

Host Response

Dear Kim, Thank you for your kind feedback. We're delighted to hear that our pool and gym have given you complete satisfaction. A moment at the pool is always a pleasant way to relax. You appreciated our 24-hour security, modern decor and warm comfort. (with perfect 24-hour security) We strive to offer the best service to our customers, and it's a real pleasure to receive your feedback as a reward. We look forward to seeing you soon. Gilles

This has been easily one of the top airbnbs I have stayed. From reception to utilities and all the small thoughtful things provided to us during our stay, massively enhanced our experience. I wouldn’t hesitate for a second to rebook this place when I am back.

Host Response

Dear valued guest, Thank you for choosing our hotel and for taking the time to share your impressions with travellers from all over the world. It is a real pleasure to hear that your stay at our hotel was a pleasant one. We consider customer satisfaction to be a point of honour and are therefore delighted that this was the case during your visit. Have a wonderful day! Gilles

Very likeable, everything was clean and modern. We felt comfortable from the beginning and there were no problems. Always happy to come back!

Host Response

Hallo Laurens! Wir danken Ihnen für Ihren Kommentar, der uns Freude und Stolz bereitet! Wir freuen uns sehr, dass wir zum Gelingen dieser Momente mit der Familie beigetragen haben. In der Tat muss Ihre Maisonette-Wohnung makellos sein, und Ihre positive Meinung über die Sauberkeit freut uns sehr. Sie haben die raffinierte Dekoration geschätzt, die zur Atmosphäre meiner Wohnung beiträgt. Ich hoffe, Sie bei Ihrem nächsten Aufenthalt in Gilles-smarthomeplaya begrüßen zu dürfen. Das würde mich sehr freuen! Mit freundlichen Grüßen Gilles

Gilles place was perfect. It was close to everything, but far enough away to have peace and quiet. The condo was very luxurious with comfortable beds, a beautiful view, comfortable, and exquisite furniture both inside and outside on the patio. The host and concierge were very responsive and made us feel at home. We opted for the in home chef one morning for breakfast in which this experience was ‘five star’. Will definitely be back.

Host Response

Gilles place was perfect. It was close to everything, but far enough away to have peace and quiet. The condo was very luxurious with comfortable beds, a beautiful view, comfortable, and exquisite furniture both inside and outside on the patio. The host and concierge were very responsive and made us feel at home. We opted for the in home chef one morning for breakfast in which this experience was 'five star'. Will definitely be back. Hello Kiesha, Thank you for taking the time to share your successful experience at Gilles-smarthomeplaya. We are sincerely touched by your glowing comments and to read that you were completely satisfied with our bedding. It's a real pleasure to know that you enjoyed the breakfast concocted by our in-house chef. Thank you for highlighting the professionalism of our team. It will be our pleasure to welcome you again, there are still so many beautiful sites to discover and rediscover in our beautiful region. Best regards. Gilles "gilles-smarthomeplaya.c0m"

The apartment corresponds exactly to what it was described and pictured. The location right near the 5th Ave was excellent and yet it was very quiet in the complex and by the pool. Also the supermarket was close-by and walking distance. Isaac was very nice and explained everything in detail and was immediately there if there was a question. The apartment is definitely recommended as it is very tastefully decorated and offers everything we needed.

Host Response

Lieber Ralf! Vielen Dank für Ihr sehr freundliches und ermutigendes Feedback. Wir freuen uns sehr, dass die Entdeckung meiner Duplexwohnung Ihnen volle Zufriedenheit gebracht hat. Der Pool ist bei allen sehr beliebt und ein Moment am Pool ist immer schön, um sich zu entspannen. Ich freue mich, dass Sie meine Wohnung in der Nähe von allen Annehmlichkeiten gefunden haben, ohne dabei Zugeständnisse an die Schallisolierung machen zu müssen. Ich freue mich darauf, Sie bald wieder in meiner Wohnung in Playa del Carmen begrüßen zu dürfen. Bis bald Gilles

Gilles Place was stunning!!! Let’s start with the early check in🤗🤗 Perfect place to unwind and relax. Intimate location for a family gathering or girls trip. The place was stocked with wine and beer and also juices. Snacks were also provided. The location to all the main attractions was a huge plus…didn’t want to leave☹️ Would defiantly book again when in Playa.

Host Response

Hello Marcie, Thank you for your very positive review. What a nice comment! We're delighted to hear that the quality of our services lived up to your expectations. Indeed, our establishment is the right address for those looking for a cosy and warm setting. Our exceptional location, just a stone's throw from all the attractions of Playa del Carmen's hyper-center, is much appreciated by our guests... This is one of the undeniable advantages of a stay at gilles-smarthomeplaya. The swimming pool is an ideal alternative, whether you want to work out or relax. Your vacation was a success and, believe me, that makes us very happy... We were delighted to have you with us and look forward to seeing you again on your next visit to Playa del Carmen. Best regards, Gilles

Gilles place was everything we hoped for and more. The place was clean, spacious and beautiful. It was very close to 5th ave, literally 3-5 mins depending on where you’re going. But far enough from the noise. Shout out to Isaac the concierge for being there 24/7 and very responsive. A big thank you to Chef Isa and her family for the amazing meals and Ruby the masseuse for such a relaxing massage right at the balcony. Looking for a great spot in PDC? This is it! book it!

Host Response

Hello Jacqueline, Thank you for your comments which touch us a lot and motivate us for the future. We also keep a good memory of your visit. It is with great pleasure that we read your enthusiasm about the comfort and decoration of your duplex with pool. Comfort is very important to us and we are delighted that you are satisfied. You were able to appreciate the services that are at your disposal: our private chef, our masseuse and Isaac our dedicated concierge, in charge of making your stay unforgettable. Your comment is very encouraging and rewarding for our team. We will be sure to pass it on to the entire staff. It will be a pleasure to receive you again for an equally positive stay. Best regards Gilles

Oasis 3

Portia

Excellent, 3 years ago

Gilles Airbnb was Superb! The owner and concierge (Isaac) came to meet me personally upon arrival. The location was excellent with easy access to the beach, 5 star restaurants and nightlife. The Airbnb was exactly as presented with a pool right out the livingroom door! Clean and provided all toiletries that one may forget on a trip. Personal chef services twice during the stay. Chef's meal and presentation was phenomenal. Massage is a must!!! Initially booked for four days, but was so in love stayed an additional 3 days!!! If visiting Playa Del Carmem this is the place to stay!! Between the owner, Isaac, chef, massage, pool and this lovely island what more can you want! Very safe area don't hesitate to book!!

Host Response

Hello Portia, Thank you for choosing Gilles-smarthomeplaya and for taking the time to share your impressions with travelers around the world. We are very happy and touched by your recommendation! The location of our luxury duplex allows you to have easy access to all the places and animations in the heart of Playa del Carmen, everything is nearby, accessible by foot. Your comment on the cleanliness of our residence is very much appreciated (we will pass on your satisfaction to our cleaning staff) Our heated pool allows you to enjoy a pleasant swim all year round. We look forward to welcoming you on your next visit to Mexico! See you soon ....

This place is by far 6 stars plus!!! I have stayed in hotels, resorts and condo’s all over the world and this place is hands down #1 on my list. The host and owners are pleasure, professional and extremely accommodating. I booked this location for my wife’s 42nd Birthday and Issac assisted me with Luxury 6 star concierge service from the moment I placed my booking until the day I checked out. He ensured my wife and guest experience at the condo was something we would never forget.

Host Response

Hello Cedric, Thank you for your kind comment. I will be sure to share your positive experience with the entire team. We strive every day to provide impeccable service that lives up to our customers' expectations. We are delighted to hear that we were able to satisfy you. Great if the service was top notch. My team, led by Isaac, is very attentive to the well-being of our clients, and ensures that the treatments are always of high quality. I hope to have the pleasure of welcoming you back to Playa del Carmen for a "6 stars" stay very soon. Sincerely 😊Gilles

We thoroughly enjoyed our stay. The location was perfect, close to everything, shops, restaurants, grocery stores, and the beach but still quiet! Isaac who provided the concierge services was prompt reliable friendly and extremely helpful in every way. The pool was amazing the balcony wonderful and we even used the grill. The kitchen had everything one would need to fix a meal. Highly recommended for anyone looking for a great place to stay in Playa Del Carmen!

Host Response

Hello Dega, We sincerely thank you for this complimentary comment. We do indeed make our guests feel at home. We are delighted that you were able to take full advantage of the private pool on your terrace. Thank you for underlining the competence of my faithful concierge ISAAC who knew how to offer you a real moment of decompression. My apartment establishment and the region have more and it is a real satisfaction for all my team. We look forward to your next visit. Best wishes. Gilles

We stayed at Gille’s place for a week and it was perfect for our time in PDC. It’s close to many things making it easy to walk most places but still being off of the busy street when you wanted to go back and relax.

Host Response

Hello Kari, Thank you for taking the time to share your successful experience at gilles-smarthomeplaya . Nothing is more gratifying than to take into account your full satisfaction: it is our daily mission! Our guests do appreciate the peaceful location of our establishment. We are glad you enjoyed it too. We would be delighted to have you back the next time you visit the area. Sincerely Gilles

I will not stay anywhere else in my future visits to Playa! This flat was exactly as described... clean, spacious, great layout, amazing location right in the middle of everything you will ever need. Giles and our concierge Issac were extremely welcoming, friendly, helpful and communication was great. The flat was so modern, and literally had everything! They really thought of all the little details to help make this place feel comfortable and luxurious. This was a family trip for us and they even provided an infant crib per our request. So happy we picked this flat for our family stay! 10/10 recommend.

Host Response

Dear Idali, On behalf of the entire team of Gilles-smarthomeplaya, I thank you for your complimentary comment. We are delighted that our establishment, by its quality of service, has met your expectations. Modern decoration and warm comfort are indeed at the rendez-vous in our establishment. We are delighted to see that you have appreciated the cleanliness of our establishment. Our guests do appreciate the peaceful location of our apartment for rent in Playa del Carmen. We are glad you enjoyed it. Every day our team strives to provide you with a quality service and your satisfaction is our reward. We hope to see you again very soon. Best regards Gilles

Gilles and Isaac were extremely helpful and responsive hosts. It is clear that Gilles takes pride in doing all the little things right, from having supplies in the kitchen to decorating with panache! The beds are comfortable and firm. The patio is landscaped for privacy and provides easy access to the pool. The location is great. Close enough for a short walk to Quinta or the beach, but far enough to avoid the chaos and noise. I would definitely stay there again.

Host Response

Hello Greg, Thank you for your very positive review of our accommodation. Your feedback is very important to us in order to continue to provide the best possible service. We are delighted that you enjoyed the surroundings, it is true that the location of our duplex is privileged. We are pleased to note your satisfaction with the quietness and comfort of the Property. It is perfect if you liked the decoration and the layout of our rooms. We make it a point of honour to satisfy our guests and are therefore delighted that this was the case during your visit. Do not hesitate to renew your trust in us during your next stay, we look forward to your return. Gilles-smarthomeplaya *** Apartment for rent short and long term in Playa del Carmen (Mexico) ***

Wow! If I could give more than 5 stars I would. We had an awesome stay. The place is in a great location, even cooler than described, and overall comfortable. They thought of all the small touches to make the stay enjoyable and convenient- welcome snacks and drinks, toothbrushes and toothpaste in the bathrooms, etc. communication with the host was also excellent and they are great people. Thanks for an awesome vacation.

Host Response

Hello Meghan, Thank you very much for this very nice and encouraging feedback. Nothing is more gratifying than to see your complete satisfaction: this is our daily mission! Our comfortable and stylish rooms, with all the necessary toiletries, are indeed part of our assets. We are delighted that you enjoyed your stay at "gilles-smarthomeplaya" in Playa del Carmen We look forward to welcoming you again. See you soon Gilles Ps: My flat can indeed be booked on several platforms. However, it is on our Official Site that we guarantee you the best rates. Just do a search for "gilles-smarthomeplaya" on your computer to access

Gilles place is just amazing. If you are going to Playa del Carmen and you dont know if you should book this place defintely do it. We stayed at Gilles place for 1 week and everything was great. The place is very modern, clean, beds are very comfortable and Gilles provides anything that you need in terms of amenities (shampoo, toothbrushes, toothpaste, mouthwash) which is rare these days for Airbnb. You also have a 24/7 concierge that you can contact with any of your requests and Isaac was just the best: very responsive to all of our request and went out of his way to make everything happen that we asked of him. The place is also situated in a very central location (close to 5th avenue, the beach and all the entertainment) but because is not right on the strip you can have a good night of sleep.

Host Response

Hello Felicia, Thank you for your complimentary comments. I am delighted that my property and the services included in it have met your expectations, that you liked and that you liked my duplex and the region. Because our satisfaction depends on yours, the bedding was chosen with care. We are very happy to read that you are very satisfied. I am very happy to read that the 2 suites and their decorations were up to our reputation. Quietness, comfort and quality of service are essential to us. and our concierge service, led by ISAAC, is without a doubt, one of the best you can find in Playa. (As you could verify by yourself) I hope to see you soon among us for a new experience just as positive. Best regards, Gilles PS: My flat can indeed be booked on several platforms. However, it is on our Official WebSite that we guarantee you the best rates (without fees or commissions). Just do a search for "gilles-smarthomeplaya" on your computer to access my Official website

This airbnb exceeded all expectations! the Gilles' smart home is both beautiful and highly efficient. Seriously, the photos don't be the place justice. We were in a toss between staying in an all-inclusive resort and this flat, and in the end I believe we chose the better deal. Issac our concierge definitely helped deliver the luxury experience as he was super helpful in offering local recommendations and booking reservations for us. The airbnb is also in a great location, located close to 5th Avenue and many other amenities and restaurants in the city. You would be totally fine with without a car, but there is also very convenient underground parking that you can access by elevator or stairs just feet from the apartment door. We can't speak highly enough about our experience, and would 100% stay again in Playa del Carmen.

Host Response

Hello Wis Benoit, Thank you for your positive and encouraging review of gilles-smarthomeplaya. It is true that our secure condo is in the best location in Playa, close to everything. Your great comment which gives a big smile ;-) to Isaac, your dedicated Concierge. It's great if you liked the decoration of our rooms. Our parking is secure and free. The elevator to access it is very convenient, Thank you for your feedback on the quality of my property. Do not hesitate to renew your trust in us during your next stay, we are looking forward to your feedback. Gilles PS: - Our team hopes to have the pleasure of seeing you again. Do not hesitate to go directly to our 100% secure website to choose your next stay (best rates guaranteed)

Our stay in Gille’s apartment was fantastic. The home is well appointed and spotless. The outdoor seating area was comfortable and beautifully lit in the evenings- a perfect place to wind down. The pool was a couple steps away, and for the most part we it had to ourselves. The few neighbors we met were very friendly. 5th avenue was two blocks away, the beach was also walkable, and multiple restaurants to choose from. Isaac, the concierge was phenomenal. We will be back again!

Host Response

Hello Oscar, Thank you very much for your great comment. It is always nice to see that my efforts are appreciated by my guests. I am delighted that you had a pleasant stay at my property. The 2 design and comfortable suites that make up "gilles-smarthomeplaya" are indeed part of my assets. My swimming pool (3 meters away from the terrace) is both a sporty and a relaxing space, and guarantees that you will always be in good shape! I strive every day to offer an impeccable service, up to the expectations of my customers. Delighted to hear that I have been able to satisfy you. I hope to see you again soon in Playa del Carmen Gilles www.gilles-smarthomeplaya.com

My brother and I stayed at this perfectly situated condo for 4 days. We were close to the famous 5th Ave and restaurants. The communication with Gilles and his assistant was on point. We’ll be sure to stay here again in the future.

Host Response

Hello Joe, Thank you very much for your opinion, it is very motivating and encouraging for my entire team. I am always delighted to read that my property, by its quality and services, has met your expectations. You have been able to enjoy the calmness that reigns around my house as well as its immediate proximity to the animations of Playa with a lot of satsfaction! I look forward to welcoming you again, Sincerely Gilles "gilles-smarthomeplaya" (official ws) 👉Ps: For your next stay think of booking directly on my official site to benefit from even more advantageous rates.

We had a fantastic time, the condo is clean, comfortable, technologically advanced and very near a number of attractions. We very much appreciated Isaac’s communication and recommendations throughout our stay. Would absolutely stay again.

Host Response

Hello Charlie, Thank you for your lovely comment, we also have fond memories of your stay at "gilles-smarthomeplaya"(Official W.S) It all starts with effective and constant communication with my concierge to ensure that all your expectations are met. We are very happy to read that you enjoyed the comfort of my property and that you liked the setting. Cleanliness is also essential for us to make each of our guests feel at home. It is true that the geographical situation of our establishment is privileged. We look forward to your next visit. Gilles PS: for your next stay do not hesitate to book directly on our Official Website, the Best Offers are specially reserved for you...

We were greeted by Gilles and Issac once we have arrived at the premise. We felt so welcome by them and Issac had been communicating with us prior to our stay to ensure we had everything we needed. He helped us arrange activities, dinner reservations and transportation. Issac definitely went above and beyond for us and we couldn't be more thankful for the wonderful experience. The home itself was amazing and was very clean. The house looks like what as shown in the pictures if not it was more beautiful when we saw it in person. Thanks again for letting us stay at your home and we had great memories to bring home with us!

Host Response

Hello Jacqueline I want to thank you for taking the time to write this comment. We strive every day to ensure that our tenants have an outstanding experience. We are pleased to read that you were very pleased with the assistance of my concierge in making your stay a success. We are delighted to read that the apartment was even more beautiful and comfortable than you imagined from the photos. Do not hesitate to contact us directly on our website to organize your next stay... you are guaranteed the lowest rates. We hope to see you soon. Friends gilles-smarthomeplaya (official ws)

If you are considering this place for your your next vacation look no further. I have stayed at many all inclusive resorts and this was a MUCH better experience. We really had the experience that we were staying in a home rather then a hotel room. Gilles attention to detail is amazing. His entire property is a feast for the eyes. From the gourmet kitchen to the custom built patio this Airbnb is unforgettable. The glass floors that allow you to look on the living room from upstairs were especially cool. The entire place is wired for Alexa and everything is set up to make your stay as comfortable as possible. Another thing to mention: the pool Is literally steps away from the patio. Also the owner bends over backwards to always make himself available. For example one night I couldn’t figure out the lights and Gilles the owner came over right away to help. Our Concierge/Butler Isaac was incredible. From car rental and restaurant suggestions to having the fridge full of food when we got there. Isaac is truly great at his job. I’ll be completely honest. We were a little unsure how a two week stay in an Airbnb would stack up against an all inclusive. Let’s just say I’m very happy we tried it. One thing to mention: the property is on the quiet side. For us this was great. For those of you who are used to seeing a lot of other guests that’s not the case here. We did meet some of the other residents but for the most part people keep to themselves. This property does not encourage a party type of atmosphere. If you are hoping to play music poolside the security will not allow it. This was fine with us. In all we had a 5star experience!

Host Response

Dear Christopher Thank you for your kind comment! We also have good memories of your stay. We are glad that we could offer you a pleasant moment thanks to our pool. The design, comfort and calm atmosphere are indeed part of our assets. We are strongly committed to customer satisfaction and are delighted that the professionalism of our team has met your expectations. We are delighted to have met your requirements and hope to see you again on your next visit to Playa del Carmen. Gilles Ps: Think of going direct to benefit from even better rates. Visit our official website " gilles- smarthomeplaya " (best rates guaranteed) !

What a beautiful home! We highly recommend staying here, it was absolutely perfect. This will be my go to stay whenever I’m back in Playa!

Host Response

Hello Jeremy The entire team thanks you for your very positive comment. We are delighted that the location and the comfort of our apartment gave you complete satisfaction. Please be assured that we look forward to your next visit. (Do not hesitate to consult our Official Site to benefit from our best rates). See you soon Gilles "gilles-smarthomeplaya" (official-w.site)

One of the most amazing Airbnb’s we’ve stayed at around the world! Outstanding concierge service by Issac, who helped us day and night with any requests or questions. The house is gorgeous, the pictures do not even do it justice- even the neighbors were fun to hang out at the pool with! We walked everywhere, it’s in the perfect location. We come to Playa a few times a year and we will never stay anywhere else.

Host Response

Strongly committed to customer satisfaction, we are delighted to know that Isaac's professionalism has met your expectations. In any case a big thank you for this global appreciation so flattering. It is for us a real motivation to reach the optimum quality... We hope to have the pleasure to welcome you again soon, do not hesitate to go directly to our official website (gilles-smarthomeplaya) to book your next stay... See you soon I hope ...

Oasis 3

Kim

Excellent, 4 years ago

This home is absolutely amazing! Gilles and Isaac were so great and helpful during our stay. Always just a text away to answer any questions and provided that extra sense of comfort. If I were to plan another trip to PDC, I would definitely book this smarthome everytime!

Host Response

It is true that we attach great importance to establishing an extremely responsive relationship with each of our tenants. It is for them the guarantee of a unique and unforgettable stay... Thank you again for your kindness and see you next time on gilles-smarthomeplaya (official WS)

I cannot say enough amazing things about my 3 week stay at Gilles’ home. The house is equipped with everything you could possibly need. Incredible outdoor patio/deck that is the envy of all of the neighbors. You are footsteps away from the pool and the location can’t be beat. One block from 5th Avenue and 3 blocks to the ocean. If you’re staying in Playa, there’s no reason to take a taxi or rent a car. Isaac, the concierge, was also fantastic. He helped me charter a boat out of Cancun for the day and coordinated all of the transportation as well. The condo is ideal for working remotely and an extended stay. I plan to return next February. Thank you Gilles and Isaac!

Thank you so much for everything, congratulations you have an amazing place and an 💯 Issac team is amazing, the property is magical.

Host Response

Transmitiré su mensaje a mi equipo: . . "Que lugar tan maravilloso !!! limpieza, comodidad, muy buena ubicación todo queda muy cerca. El anfitrión pensó en cada pequeño detalle para la comodidad de tus vacaciones, esta muy optimizado con tecnología. Para cerrar con broche de oro la atención es increíble Isaac estuvo pendiente a cada detalle de nuestra cena de navidad y alojamiento que hizo que fueran la vacaciones soñadas en familia." . Fue un gran placer recibirlos en Playa ... Gracias a ti... Gilles

Charming, attentive and with exquisite care with the details of the apartment !

Host Response

Ha disfrutado de su estancia en mi piso y estoy muy satisfecho. No puedo resistir la tentación de citar sus propias apreciaciones, que me llegan directamente al corazón: " Un 10 sobre 10! Apartamento precioso, bien ubicado y más céntrico imposible (pero suficientemente alejado de la 5a Av para no sufrir ruidos ni molestias). Gilles un top anfitrión! Super amable y pendiente de todo. Estuvimos casi una semana y repetiríamos sin dudas. El apto es incluso mejor que en las fotos!!. Super contentos con todos los aspectos!!" Un gran agradecimiento a usted ... Espero darle la bienvenida para una próxima estancia en playa

The pictures for this home looked amazing...and still, it was better than expected. Loved all the LED lit rooms, well decorated furnitings, and care that Gilles has put into this home. It's clear he treats it as if he were living there with all the personal touches. The BBQ grill was a huge bonus we definitely took advantage of. Location was great and all of our questions were met with quick answers. Cannot recommend this home enough! Don't wait and book your stay here!

The apartment was more than I anticipated. From the moment my son and I arrived our needs and questions were taken care of during our stay. Gilles was a GREAT HOST and Isaac was so very amazing he help us book our activities and he even delivered tacos one night when we did not want to go to the street for dinner The apartment was more than the pictures show. Clean and the location was A1 very near the action and easy to return to after a night out. My son and I walked everyplace. The swimming pool is feet away for the patio very clean water and did not smell of chlorine and was heated. The house is voice operated from the A/C to the lights. The bathrooms are large and very up to date. The bed and bedding is a very high quality. We slept very well. Patio had a large setting area with a great grill. If you get a chance to stay at Gilles's place DO not hesitate feel confident in your selection your will enjoy your stay Gilles and Isaac you are both great and I hope I will be able to stay again soon. Tyler Herrick

Book this place!!! The pictures do not do the condo justice. It is absolutely beautiful! The pool is right off of the patio and it was never crowded. The location is great because it was so close to restaurants and the beach. The property was quiet and very relaxing. My stay was completely enjoyable thanks to Gilles and Isaac! Check-in was super easy and Isaac took care of booking all our excursions and transportation. I will definitely book the Smart House again next time I’m in Playa del Carmen.

Everything about this place was amazing from the host (Gilles), to the location, cleanliness and amenities of the property! Gilles and Isaac were both very very helpful in arranging transportation to and from the airport. Gilles was attentive in every way. He met us at the security entrance and helped with our luggage before giving me a thorough tour of the property, gym and pools. The backyard patio is so cozy and has direct access to the pool. It’s so peaceful, I went for a swim and woke up on the patio couch two hours later. The home was super clean, had hot hot water, jet tub and AC. The kitchen was fully stocked with dishes, paper towel and plenty of liquor if you need to take the edge off after a long travel day. Everything about this home is immaculate and smart! Alexa will be your BFF for the duration of your stay. 5 minute walk to 5th Avenue, 10 minute walk to the beach. I felt safe walking around at 10am and just as safe at 10pm. There are many other options in the area. Some newer, big hotels on the beach and a few new condominium properties, but this will be my new go-to whenever I visit! Thank you Guilles and your entire team for being so accommodating and keeping up such a meticulously, well kept property. I’ll see you again soon! :)

Gilles’ home is spectacular. The development is secure, well-maintained, and just gorgeous. The location to Quinta Avenida and the rest of Playa del Carmen is unbeatable. The concierge service provided by Johanna and Isaac was extremely helpful. As a single parent with 2 daughters, I’m very picky about where I stay when I take them on vacation, for both safety and convenience, as well as a superior experience, and we found all of these things at Gilles’ residence.

Mr. Gilles is on top of making sure you get the best welcome experience to his place. He has his concierge Johana who is very attentive to your needs and responds very quickly to any questions you may have. Mr. Gilles place is amazing from the moment we arrived Johana made sure she gave us a tour of the place. She explained how everything worked, we loved how you had the little extra things that when you are traveling you tend to forget. Example was wipes, tooth paste, charcoal tooth brushes, good fluffy towels, not to mention the many top of the line extras like Alexa, the amazing lights, the speakers, tv, good mattresses with good sheets not cheap ones, blender, juicer, espresso machine. All those things made it even better and felt like at home. The place is extremely clean and the decor is beautiful, in your patio you have beautiful furniture with a big grill and with 2 steps to the pool. I know I'm probably going to forget some things because this place has way too many great things. The place is amazing, pictures don't do justice, thank you for the welcoming 6 pack of beer and wine. Johana was very attentive to or questions and responded very quickly and had great recommendations for restaurants. Book book you won't regret this place!!!

Location was excellent! The home is even prettier in person! Gilles was super helpful and supportive. Responds fairly quickly and goes above and beyond for any requests that you have. We only stayed for one week and had lots of activities planned, wish we had utilize the condo more we really wanted to try out the personal chef and massage at home! Definitely recommend doing this one night the condo is very beautiful. We really appreciate the hospitality and are going to miss the condo very much.

Oasis 3

Eric

Excellent, 5 years ago

I am in Mexico every 6 weeks and this accommodation is, by far, one of the best that I have stayed in. Gilles and his team go above and beyond that of your typical host to make your stay pleasant and memorable. We will definitely be staying here again.

This place is amazing. Great location. Far enough from hustle of 5th ave, but a short walk to find anything you need. Gilles was an amazing host, there were so many things provided that I’m mad overpacked lol. He had toothpaste, toothbrush, mouthwash, shampoo etc. My only two cons were although the smart home is cool, we could never figure out how to work anything. Would be nice to label the switches so we know what turns on what. 2nd con is upstairs neighbor would stomp around at 2, 3, 4 am. I hardly got any sleep. Hopefully they are temporary residents. But the bed is comfortable for the sleep I did get. Other than those minor things, we really enjoyed our stay, everyone we met was friendly and accommodating. Would absolutely stay here again. Thank you!

Host Response

I am sorry for your "shortened" nights. This is the first time that a tenant has made this remark.Many of our visitors appreciate the quietness of our flat. See for yourself the comments of tenants who tell us that they particularly appreciated the quietness of our flat: ⭐️⭐️⭐️⭐️⭐️ Shiloh (2020) « …A very quiet neighborhood and very very close to everything less than 5 mns maybe to 5th avenue » ⭐️⭐️⭐️⭐️⭐️Tomi (2021) « …The decor in this place is beautiful and it is located on a quieter street that is centrally located to the beach, shops and restaurants ». ⭐️⭐️⭐️⭐️⭐️Ася (2020) « …this Caribbean style residence is very quiet and spacious » ⭐️⭐️⭐️⭐️⭐️Patrick nov 2020 «… I really liked everything about this house, it was quiet and no one bothered me » Thank you for taking the time to leave us your appreciation, you help us by your remarks to progress and improve. Very friendly Gilles smart-home-playa Ps: in the future, please let us know if you have any problems during your stay, our concierge can then intervene efficiently and meet your expectations

The picture don’t do it justice. This gem is the best place we’ve ever stayed in. The details in the house, the lights, the terrace,..(I could go on) , are very gorgeous. Gréco is very amazing and always ready to answer our questions. Gilles is also so awesome. From his welcome email to checking on us and assuring us of his continuing service exceeded our expectations of our experience. I will definitely come back here again. Also highly recommend it. Oh did I mention it is literally 2mins away from the hot spot!!

Perfect in every way! The condo is a very beautifully curated home. Quality furnishings, bedding, appliances, cannot say enough about how well thought Gilles’ home is. Spent most afternoons on the veranda which is steps from the pool. Greco worked with us from day 1, working out transportation, reservations, and making sure our stay was fabulous. He even made an appointment for us to have a doctor come to the condo to do our pre-flight Covid tests. We were simply spoiled!! Did I mention location yet?-3 blocks to ocean, 1 block from 5th Avenue, but far enough away to feel like we were in our own little oasis. We will definitely be back!!

Thank you for a lovely stay! The pictures don’t do it justice. It is much more spacious than it appears and super clean. Having the pool just outside the door was perfect for quick dips between meetings and the climate control inside the apartment was always a respite from the Caribbean Sun outside. I worked remotely during several days and the internet was reliable. The location is also perfect! 1.5 blocks from 5ta Avenida is just far enough from the hustle & bustle but near enough to all that makes Playa so special. A short short walk to the beach - Unbeatable! And the welcoming outdoor terrace was where I enjoyed breakfast every single day. Greco, our dedicated Concierge, was fabulous! He coordinated transportation to & from the Cancun airport and checked in with us frequently. He also coordinated massages for us - on site - and made recommendations to explore other beaches. A long-time resident of Playa he knew how to help us make the most of the experience we were seeking. After a year of Covid we did not want to run around visiting Cenotes, Cozumel or other attractions. This was, for us, very much a peaceful retreat but with all options just outside our door. Thank You!! We look forward to coming back. Raquel & Rob

Oasis 3

Kim

Excellent, 5 years ago

Beautiful home and as described. You will have a wonderful experience. 👍 Thumbs up❣️❣️👍👍

Host Response

Our goal is to make you feel at home in our apartment. Your appreciation " Thank you for a wonderful vacation! The house is beautiful and welcoming. Greco was efficient and very helpful. We loved your home and will definitely return! We were very happy and enjoyed our stay. Truly a beautiful home!" shows us that we are on the right path.... Thanks to You... and happy to see you a next time...

It was a super nice stay in this apartment. We were there for a total of 2 weeks. The location of the apartment was just perfect. A supermarket and many restaurants were in the area. We really liked the furnishings of the apartment. There was always enough water available and all spices to cook. The very best thing for us was the juicer as I drink celery juice every day. Super well equipped kitchen. We really liked the control through Alexa. The lighting was very very nice and cozy!

If this is your first visit - book it. It is well located and very spacious. If you are coming back then give this place a try it is worth it. Greco the host was personal friendly and very thoughtful.

Host Response

"Gilles We want to thank you for making our week stay superb and Greco is just perfect. He made our stay excellent. Your apartment was stylish modern and spacious !" I am delighted to have contributed to the success of your stay in Playa del Carmen. I look forward to seeing you again. Best regards. Gilles-Owner

Gilles's place is absolutely amazing. We stayed for almost 5 weeks, working remote with our kids in distance learning. Wifi was great 100% of the time. The home is so well equipped, you won't need anything. Spices, oils, pots, pans, knives, etc.. everything you need to play Master Chef. What is really unique about this place is that it feels like home. It's not a stark place like most investment/rental properties. I could move into this place and live out the rest of my days without moving a thing. The sofa is amazingly comfortable, the TV is massive and awesome. The lighting around this home is so amazing I've already hired a contractor to try and do the same in my home. The patio is amazing and steps from the pool so super easy to keep an eye on the kiddos. The location in PDC is perfect. This town can be really noisy and this is a quiet oasis amongst the chaos but walking distance to everything. It's also very close to some of our favorite restaurants and really close to best grocery store in PDC. Seriously do yourself a favor and book this place. Just not for Jan 2022 as I'll be back :)

This place is AMAZING. I strongly recommend booking it as it exceeded our expectations. The concierge Greco was so welcoming and had beer and wine waiting for us upon our arrival. He was extremely responsive the whole trip. We had a lovely evening with the private chef and bartender. The food and drinks were wonderful. The decor in this place is beautiful and it is located on a quieter street that is centrally located to the beach, shops and restaurants. It was perfect for our girls trip. If you are hesitating to book your stay, I strongly urge you to book now!

Pictures don’t do this place justice. This condo is fully stocked and ready for all your vacation needs. All of the extra touches didn’t go unnoticed. This place is top notch. I loved everything in this condo. Even better things can be said about the concierge Greco. He went far out of the way to make our trip as comfortable as possible. This hospitality made us feel like we were at home. The bar has definitely been set higher. Looking forward to our return.....

Most incredible stay/ the only place to stay 5 ⭐️. A+++++

Host Response

thank you very much for such a complimentary appreciation: "My sister and I stayed here for 9 days. This was the most amazing stay. The place was beautiful, response from Gilles/ Greco was immediate. We were greeted with a glass of wine and full tour and explanation of the SMART HOME. We are already talking about our next trip/ stay with Gilles. If you want a wonderful vacation in Playa del Carmen stay with Gilles This is a+ 5 ⭐⭐⭐⭐⭐"

What a fantastic experience in playa!!! Gilles was extremely quick to reply to my booking. He offers many additional services available for you to book as you sit back and enjoy the fantastic esthetic of this home. Taking the ADO bus to Playa and getting a quick cab to the location was a breeze. The awesome property manager Greco was beyond helpful! He met me at the cab, helped me with my bags, and gave me a full tour of the property! I also was met with two bottles of wine in the cooler!!! This is a smart home which I loved and is completely controlled by Alexa! The beds are so comfy, everything was extremely clean and I cannot say enough about how beautiful this place is! You are a 2min walk to 5th Ave and all the night life and about an 8min walk to the beach. I really loved everything about this home, it was quiet and nobody bothered me. I was a solo woman traveler and felt extremely safe here. There was also a 24hr security guard but the property felt very safe to walk in and around at night. I will absolutely be back to visit this home anytime I come to playa!!!

First off i want to say Thank you to Gilles & Greco. Airbnb needs a special medallion for these 2 people. As soon as i came in the house and did a tour i told myself im coming back to Mexico and im staying at this place again. It was beyond my expectations. Home away from home. Even if you dont go out. Everything you need and more is in the house. Complementary full bar. A full kitchen and BBQ grill on the balcony with all the seasoning you want. Around the house all the amnesties you can think of. A very quiet neighborhood and very very close to everything less than 5 mns maybe to 5th ave. And a special thanks to Greco. The magical man thank you a million times. You made this vacation a breeze. From restaurants rsvp, getting picked up. Going on tourist activities. All you have to do is ask he got the answers. If the place wasnt book ill def extend my stay. Thank You guys see you very soon!!!

Gille's place was exceptional from the moment I checked in. Amazing art, amenities, accommodations, and even was welcomed with complimentary beverages on arrival to feel more at home. The little touches like this is what really separates incredible listings like this one from the rest. His concierge was attentive, and the location was super close to 5th street where everything we needed was in walking distance. For anyone visiting Play Del Carmen, definitely consider this unit for your stay to better enjoy your trip.

Gilles’s place is an exceptional and tastefully styled two floor condominium. Everything is immaculate and has all the amenities you could desire for a perfect stay. I also liked some of thoughtful touches he added to help us enjoy our stay more, including complimentary wine and tequila. Greco, the concierge was great and went out of his way to help with our every need. I genuinely feel very lucky to have experienced and stayed at Gilles’s place. Enjoy!

That’s definitely a “home away”! A clean, well furnitured and beautifully decorated Smart-home with Gourmet kitchen to feel like home. A complimentary bar was a nice gesture from the owner, we really appreciated that after our long trip:) Me and my husband are wine lovers and foodies - so a special chilling wine-fridge was full of our favorite wine upon arrival according to our request. For that we really thank Greco the concierge who did groceries in advance! As well he was at our disposal all the time making reservations everywhere! We really enjoyed a beeeaaaatiful terrace with its professional grill! We cooked there fresh lobsters purchased directly from fishermen. That was amazing! The terrace has a direct pool access, but very intimate at the same time to chill. Surprisingly the maids were cleaning our apartment every day, so we were super happy to come back to a “refreshed” apartment. No need to say that I’ve never seen a service on Airbnb spots like that! On top, this Caribbean style residence is very quiet and spacious, it has a 24h security, parking, and a gym to stay in shape:) The main touristic Street 5th Avenue is really 2 mins away and a sea 5 mins walking distance. Thanks and well done Gilles, we definitely gonna stay at your place on our next trip!

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