Jorge
Reviews
35 total reviews
86% Excellent
35 reviews
4.83
2021–2026
Cleanliness 4.9
Accuracy 4.8
Communication 4.9
Location 5.0
Check-in 4.9
Value 4.6
35 reviews
Lydia
Excellent, 1 month ago
I'm about to leave a GLOWING review about this property-but first I want to mention we had some scheduling challenges resulting in a shift to our schedule both after the booking &the day before our arrival. The team was able to work w/ us to find solutions, but it was frustrating to run into those issues twice. The rest-absolutely PERFECT! The chef, barman, housekeeper & overnight security guys were a delight! We speak very little Spanish & they spoke very little English, but that didn't matter at all! Between translator apps & a true desire to connect with each other we felt they were part of the family. Ever present if we needed anything, but unobtrusive enough to allow us our privacy. I was worried about constant management/help on site, but it turned out to be better than I could have hoped. Beautiful view. Pool 10/10. Giant TV in the main bedroom (air conditioned & spacious) for family movie night. A 7 min walk to "main" neighborhood, 3 to the GoMart. Clean, comfortable, LOVED!
Prathyusha
Excellent, 2 months ago
We had an awesome stay. Great communication. Enrique and Israel were amazing. Cool views and clean place.
Rhonda
Excellent, 6 months ago
It cant be any better than being that close to the beach in a house. The service and cooking was outstanding; not intrusive. The back two bedrooms could use some updating but would absolutely stay there again!
Rocky Hai
Excellent, 8 months ago
Besides getting eaten alive by mosquitos, the stay was amazing. We didn’t have white water for a day but it was fixed. The staff were great. The highlight of the stay was the kitchen staff. They have great chefs!!
Elmis
Good, 9 months ago
The house is very well located, it is very comfortable, the service is very attentive and friendly! Impeccable
Annie
Excellent, 9 months ago
Beautiful home with plenty of space. Great location with beautiful private beach. Pool is an added perk with spacious outdoor seating.
Jennie
OK, 9 months ago
It’s all about the location. Direct access to the beach is amazing but the villa needs updating. Towels had holes and bed linen was stained. Kitchen is shared with several staff. No locks on any doors but there’s 24hr security. Air con in lounge areas was ineffective. Hard to enjoy outdoor spaces when there were so many mosquitoes. Definitely needs lots of upgrading to justify the price.
Robert
Excellent, 10 months ago
This Airbnb was absolutely beautiful. From the moment we arrived, the on-site staff, Enrique, Israel, and Roberto, made us feel right at home. They provided everything we needed and went above and beyond to ensure our comfort. I was able to request specific dishes for dinner, and Enrique and Israel exceeded our expectations with their culinary skills. Roberto, one of our hosts, climbed the property to fetch us fresh coconuts. He even cut them open and prepared them for us. We left highly satisfied and looking forward to our next visit. I highly recommend booking this listing!
Allen
Excellent, 11 months ago
This is beautiful villa and perfect location , only 10 minutes walk to all popular spots. You also have a pharmacy and pizza restaurant right across the street Our service at villa was 5 star I definitely recommend!
José A.
Good, 1 year ago
Quality attention and follow-up.
Sim
Excellent, 1 year ago
What a dream this place is. we had a wonderful short stay and wished we could stay longer. the property is so week kept and there's staff on the premise at all times. Everyone was super nice and friendly. There's even security at night which was a bonus. Enrique is an awesome chef and can make whatever you can think of it seems! The place is thoroughly cleaned everyday. We'll be back!
Diana
Excellent, 1 year ago
Amazing house for a family vacation. It is big enough to give privacy to all parties while still being together. The location is amazing right in the heart of Tulum's beach area. We loved the chef made breakfast every morning. The master bedroom is incredible with a spectacular view. Please note only this bedroom has a TV. We will be back.
Jagjit
Excellent, 1 year ago
Thanks a lot for hosting us , our family enjoyed every moment spent at your place , you have awesome staff , special thanks to Enrique for making tasty and sumptuous meals for us during the stay!
Jazmin
Excellent, 1 year ago
Great place to feel right at home on the beach!
Kale
Excellent, 1 year ago
Great house in a great location with an amazing staff. Having a chef for meals was really nice, and the staff was all great. Cannot wait to come back.