Roberto

Reviews

Superhost

160 total reviews

92% rated 5★

160 reviews

4.90

2023–2026

160 reviews

3BR Villa in Zapopan

Sean

Excellent, 1 week ago

The place and location were absolutely perfect! Robert and his team were amazing with communication and made everything so easy throughout our stay. We really enjoyed our time here. The location is also very convenient close to the mall, plenty of great restaurants, and not too far from downtown. We would definitely stay here again!

A wonderful choice if you are thinking about staying in Guadalajara!! We loved it!

Everything was amazing

Host Response

Ricardo, thank you so much for sharing your very positive experience. Glad to hear you enjoyed your stay. Our team will continue to work to always provide the best service. We look forward to welcoming you back soon.

Everything was very good. The place was super nice, but we did have a problem with the pool water that I hope they will resolve because it gave us hives, lots of pimples and itching, due to some chemical in the pool or too much chlorine. I really don't know what's going on, but I hope it gets resolved because the place is 100% worth it.

Host Response

Andrea, thank you so much for sharing your experience and for your kind words about the place. We greatly appreciate your feedback and will take into account what you mentioned about the pool water to review it with our team. We want every visit to be comfortable and safe, so we appreciate you letting us know. We hope to host you again and that you enjoy your next stay even more.

Roberto’s place was a lovely, private stay just about 20 mins away from central Guadalajara. It was a nice change of pace to be in La Estancia as it was quiet and private which was perfect to come home to after being in the hot city for hours. The check in was very easy. It was great for my partner, my two senior parents, my sister-in-law, and our small dog. We all had our own apartments that were spacious, comfortable, and private. The pool was a great touch, especially since it was so hot this time! The bedrooms had ACs which kept the rooms cool. Roberto and his team were very friendly and responsive. We are looking forward to our return in October!

Host Response

Thank you so much, April, for sharing your experience. We're delighted to hear that you and your family enjoyed the peaceful atmosphere and found the accommodations comfortable for everyone, including your dog. It's wonderful to know the pool and AC made your stay even more enjoyable during the warm weather. We appreciate your kind words about our team and look forward to welcoming you back in October.

Beautiful, quiet, and well-equipped. It's a great place to stay for medium-sized groups. I'll probably come back.

Host Response

Thank you, Daniel, for sharing your experience and for highlighting how nice and comfortable you found the place. We're glad to hear it was a good space for your group. If you decide to return, our team will be happy to welcome you again and continue to improve to offer you an even better stay.

The place is just like in the photos. Very nice, clean, comfortable, modern, and well-equipped. Perfect for a quiet family stay. The host is always attentive. Overall, very good experience.

Host Response

Karen, thank you so much for sharing your experience and for your kind words about the accommodation and our team. We're glad to hear you enjoyed a comfortable and peaceful stay with your family. We will continue to work to offer pleasant and well-maintained spaces. It will be a pleasure to welcome you again in the future.

The place is very comfortable, very well laid out, and in an excellent location. The hosts are very friendly and respond almost immediately. I recommend it for families and for a weekend getaway.

Host Response

Thank you, Rodrigo, for sharing your very positive experience. We're glad to hear that you enjoyed the comfort, layout and location of the place, as well as the service from our team. We highly value your recommendations and will continue to work to provide pleasant stays to all our guests. We look forward to welcoming you again in the future.

My family and I had a great time. The The house is super comfortable and very clean. It is a great option for spending a pleasant time, with comfortable spaces.

Host Response

Thank you, Biniza, for sharing your experience. We're glad to hear that you enjoyed your stay and that the house was comfortable for your family. We greatly appreciate your feedback and will continue to work to provide pleasant and comfortable spaces. We look forward to welcoming you again in the future.

It's just as described in the photos, it's quite nice, my group and I had a great time. On the ground floor is the garage where 2 cars fit, the pool, and 2 of the apartments that each have their kitchen, bathroom and a small living room. Upstairs is the terrace, a larger kitchen, a studio with a bathroom and at the back another room with its own bathroom; in each kitchen there are utensils for the right people, we concentrate everything in the upstairs kitchen and at the end we return things to their place. It is quite comfortable for cooking, also for relaxing and at the same time if you want privacy each room is separate. We had a great time, and Roberto always responded quickly to any questions I had. They also offered us a late check-out, which can be a good option depending on your plans. If we would go again

Host Response

Thank you so much, Edith, for sharing your experience and for your kind words. We're glad to hear that you enjoyed your stay and that you found the space comfortable and functional for your group. We greatly appreciate your feedback and will take your observations into account to continue improving. It will be a pleasure to welcome you again whenever you like.

We stayed only one night but it was very nice, the place was bigger than we imagined. The entire accommodation was rented, so there were three bedrooms, three kitchens, three washer-dryer areas, plus a nice roof garden and a living room with TV and an extra bathroom. The pool water was pleasantly warm, the kitchens were equipped, the bed and sofas were very comfortable, although in the upstairs apartment the shower water does not come out hot for long, after a few minutes it comes out warm but pleasant. The place was quite clean and with enough towels for both the pool and the bathrooms. The area looked quiet and safe with a square a few blocks away and several restaurants nearby, we would definitely stay here again.

Host Response

Erika, thank you so much for sharing your experience and for your kind words about the accommodation and the comfort of the spaces. We are happy to hear that you enjoyed your stay and that you found everything you needed for a pleasant visit. We have taken note of your comment about the water temperature in the shower in the upstairs apartment, and we will review it to improve it. It will be a pleasure to welcome you again in the future.

The house is exactly as it is in the photos. The location is very good, the space is spacious and comfortable, the pool is very clean and heated, which made our stay more pleasant. The cleanliness and maintenance of the place in general are impeccable. The host was very attentive and communicative

Host Response

Daisy, thank you so much for your kind words and for sharing your experience. We're glad to hear you enjoyed the house, the location, and the amenities. We greatly appreciate your feedback and will continue to work hard to always provide the best service. It will be a pleasure to welcome you again in the future.

Pros: • Pretty apartments • Quiet, private neighborhood • Less than 10 minute walk to shopping center and plenty of restaurants/food options • The place itself is super private and huge; we liked that we each essentially had our own private apartment • Clear instructions from host and host accessible and friendly Cons: • No hot/warm water for showers (host was super responsive and sent someone to check out the system but nothing changed) • Boilers appear too small to accommodate for hot showers • Water in upstairs bedroom was lukewarm; water in big apartment downstairs lasted warm for 2 min; water in smaller apartment downstairs lasted warm for 10 min then got cold ... this can be an issue if you are more than 4 people • The pool water system and boilers are also noisy throughout the night • The apartments have pretty low lighting

The apartment is very nice, comfortable, clean, cozy and the pool is extraordinary! The whole family was super happy in the pool and in the common areas. Then in each room, also everything was very functional, clean, and the beds were super comfortable, we rested very well. Communication with the hosts was good and they were always respectful and attentive. All of this contributed to our family meeting and our stay being wonderful in this space. Too bad it was so brief!We would gladly return to rent it!!

Host Response

Thank you so much, Ma De Lourdes, for sharing your experience. We're glad to hear you enjoyed your time as a family and that the space was comfortable. It will be a pleasure to welcome you again.

3BR Villa in Zapopan

Bernice

Repeat guest

Excellent, 10 months ago

Beautiful home and good location. It’s our second time staying here and looking forward to come back. The house has everything you need and close to all the tourist areas.

Host Response

Thank you, Bernice, for your kind words and for choosing to stay with us again. It means a lot to know that you felt comfortable and that you had everything you needed. We look forward to welcoming you back on your next visit.

The place is amazing, I really had a great time, Roberto was attentive, access to the house was very clear and the rooms were very comfortable...!! Thank you very much

Host Response

Marco, we are very happy to hear that you enjoyed your stay and that you felt comfortable in the place. We appreciate your positive feedback and are encouraged to know that the experience was enjoyable for you. Our team is always looking to provide the best service and we hope to welcome you again soon.

Had an incredible stay here!! Was very close to many restaurants and shopping centers. Had a quick weekend here but it was very comfortable and clean!

Host Response

Thank you so much, Priscilla, for sharing your experience. We're delighted you enjoyed your stay and found the location convenient and comfortable. It’s wonderful to know you had a great weekend with us. We look forward to welcoming you again whenever your travels bring you back to the area.

Place is as described on the listing, We found what it looks like oil stains on the sheets we messaged the host first thing the next day and the host sent somebody to replace them, some issues with all the shower heads shooting water all over the place due to calcium on them so maintenance is needed. No paper towels and few napkins so for a long stay we would have to buy as guest I would appreciate if they look at that. Overall the place is really nice. I would look at the maintenance issues and not being so limited on the supplies and make sure the place is clean before guest arrive specially the bedding.

3BR Villa in Zapopan

Erika

Excellent, 1 year ago

We recently had the pleasure of staying at Roberto's place, and our experience exceeded all expectations! From the moment we arrived, we were impressed by the cleanliness and attention to detail in the accommodation. The location was fantastic, with a variety of excellent restaurants just a short walk away, making it incredibly convenient for us to explore the local dining scene. The area felt safe and welcoming, adding to the overall enjoyment of our trip. Roberto was a wonderful host, providing thoughtful touches that made our stay even more special. We truly loved our time here and would highly recommend his place to anyone looking for a memorable getaway. Thank you, Roberto, for an unforgettable experience—we can't wait to come back!

3BR Villa in Zapopan

Jose

Excellent, 1 year ago

5 stars all around.

They charged us 600 pesos for leaving 40 minutes late, arguing that they would send an extra person for cleaning since they had a check-in the same day at 3:00 p.m., which the lady denied. She told us that no one else would help her and that only she would do the cleaning. They also demanded cash payment and that we leave the money with the lady. We commented that the charge be made to the registered TC and that they preferred cash. The accommodation was left clean, the 600 pesos fee was excessive and abusive, we doubt that the cleaning person gets the full amount. The house is very nice, and has everything you need to have a nice time.

Host Response

Who said that $600 pesos don't inspire new authors? With a pen worthy of JK Rowling, Ariadna gave us her masterpiece: Harry Potter and the Abuse of the Phantom Fee In this installment, a dark spell forced her to stay longer and leave cash, while a mysterious witch, also known as the cleaning lady, denied having any magical support to prepare the castle before the next guest's check-in at 3:00 pm. Drama, magic and confusion... only the sorting hat was missing. Evidence from the story of our favorite author Ariadna: https://drive.google.com/file/d/1yxyJ2EXGMx7IwgV_7OoJ-UwsyXyq8duO/view?usp=drive_link

3BR Villa in Zapopan

Carlos

Excellent, 1 year ago

Roberto was a great host and very responsive. The place is spacious and beautiful. Would love to come back.

3BR Villa in Zapopan

Ana

Good, 1 year ago

Very comfortable accommodation. Very limited supplies: 2 glasses, 2 plates, 1 garbage bag, 1 roll of paper, etc. There are no cleaning products like pine or bleach. The pool is comfortable. They ask not to use glass in the pool but there is no plastic. Non-flexible check-in and check-out times. Respond quickly to the host.

Without a doubt, an excellent place and an excellent location, quite quiet without any problems. Access is easy, the directions are very clear. The property is divided into 3 parts, which makes it very private for guests. The rooftop and all its amenities make this place incredible, excellent design and architecture, quite spacious and modern. We had an amazing time and enjoyed our stay at this place. Congratulations!!!!

3BR Villa in Zapopan

Luis

Excellent, 1 year ago

Beautiful place! Very comfortable and very quiet!

3BR Villa in Zapopan

Daniel

Excellent, 1 year ago

Super great Airbnb in Guadalajara.

3BR Villa in Zapopan

Jonathan

Excellent, 1 year ago

perfect

3BR Villa in Zapopan

Jose

Excellent, 1 year ago

Great location, great house as listed 👍🏾

3BR Villa in Zapopan

Maria

Excellent, 2 years ago

The house is located in a nice neighborhood, not far from a nice shopping center and Costco. The inside of the house was very clean, and the outside has beautiful plants that make you feel like you are in the tropics. The house design is like you have 3 individual apartments in one house, each one with their own bathroom, kitchenet and small studio area. Very convenient for privacy. Roberto was very attentive to check that everything was ok.

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