Genos

Reviews

Superhost

35 total reviews

86% Excellent

35 reviews

4.80

2024–2026

Cleanliness 4.8

Accuracy 4.8

Communication 4.9

Location 4.8

Check-in 4.9

Value 4.8

35 reviews

10BR Villa in Tulum

Heather

Excellent, 3 weeks ago

We had a wonderful stay here during my bachelorette party. The host was very communicative and connected us with chefs, boat operators, and tour guides. The houses were beautiful and spacious, and the pools were wonderful. Thank you for such a special trip! Highly recommend staying here.

Overall the Villas are as described, but there is a lack of attention to the property. Clearly a walk through was not done before our arrival. We had several issues, ceiling fan not working, clogged shower drain that lead to water all over the floor, sink leaking to the floor, issue with one of the toilets, stray cat on property. . Frank the maintenance guy did a great job addresses the issues quickly. Before leaving the microwave and stove power went out. Cleaning was not up to par as we found items in the couch and on the lamp shades from previous guest. We enjoyed our stay, but clearly the property was not inspected before hand.

10BR Villa in Tulum

Lexie

Repeat guest

Excellent, 4 months ago

This villa is incredible! I highly recommend it. I've stayed numerous times and will absolutely be coming back again very soon. The pools are amazing. The security at the front is incredible, and the kitchen is well-equipped.

We had a great stay. The property is beautiful there’s no doubt. Stephanie was helpful getting rides and activities set up for us. There are several markets and coffee shops and restaurants nearby that we enjoyed walking to. The neighbors are extremely close, which we didn’t realize. With a group size this large for this home, it was difficult to be quiet and we were contacted before 10pm our first night. If you’re looking for a place for a large group, consider your groups ability to meet quiet hours. The house looks and feels like a tropical paradise, and everyone has their own room and bathroom which is great. We also really enjoyed having two kitchens.

I can’t say enough positive things about our stay! We rented both units for a group of 21, and there was more than enough space. Both kitchens are very large, bedroom sizes were so much bigger than we anticipated as well! The pool areas are perfect for a large group, and the pools were serviced and cleaned during our stay. The BEST part about this rental is the added concierge. Stephanie with AMA Tulum helped with everything from hiring a private chef, stocking groceries and even booking our transportation. The location is fabulous, and we felt incredibly safe walking to the coffee shops/market within 2-3 blocks. If you’re on the fence about booking here, don’t think twice! It’s the perfect space!!!

As advertised in the Airbnb description. Overall great house in a great neighborhood. Only complaint was the outdoor furniture could have been a little bit cleaner. We did have some maintenance problems, but as soon as I brought them up, the team sent someone out to take care of them same day. This Airbnb also comes with a concierge, which is extremely useful and helping plan your trip so keep that in mind. Overall great experience.

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