Ursula

Reviews

Superhost

413 total reviews

83% Excellent

413 reviews

4.78

2015–2025

Cleanliness 4.7

Accuracy 4.8

Communication 4.9

Location 4.9

Check-in 4.9

Value 4.8

413 reviews

Studio in Panama City

Mateo

Excellent, 8 months ago

With initial problems that were quickly resolved by Ursula. He always responded quickly

Studio in Panama City

Patricia

Repeat guest

Excellent, 10 months ago

Excellent as always, everything wonderful

A little empathic and courteous communication from the host. I felt uncomfortable even before I arrived but I had already been charged so I couldn't cancel. The appliances that are maintained do not work (oven, coffee maker). It was horrible to spend the stay looking at the ceiling because there was no remote for the TV, I reported the situation and it was not resolved. Upon arrival at the accommodation we were startled because the keys were not in the box, bewildered waiting outside, someone from the street called the young man who was still inside cleaning at 3pm, even though they had confirmed prior to the reservation that I could enter at 2:00. Anyway...

Host Response

Todo lo que puso este huésped es mentira. Pidió un early check in a las 2, la entrada es a las 3, el apartamento estaba listo a las 2:15 y le escribí para avisarle. Los electrodomésticos si funcionan, nunca me preguntó cómo usarlos. El control de la TV si lo rompieron y no servía y no pude comprar uno nuevo porque era día festivo en Panamá y todo estaba cerrado.

My new favorite place in Panama City! Ursula was a fantastic host! I traveled with my cat and hat an evening flight to Europe, and she let me stay in the apartment so much longer, so that my cat could be out of the carrier for as long as possible. She also let me check in earlier. She was always reachable and very nice to talk to, and super flexible and accommodating. Needless to say, everything in the apartment was clean and new. I loved the super soft towels! I will definitely come back to this place whenever I'm in Panama City. Thank you Ursula!

We truly loved our stay here. Ursula's space was very comfortable, the king bed was the perfect firmness, and the bedroom was quiet with the charming courtyard. The main space was very comfortable as well with the very cool chairs. It was a bit noisy being right on the street at times, but my son slept fine in the room. Great AC, water pressure, and all the key mechanics. Ursula had excellent recommendations and the restaurants in her binder didn't fail us. We really loved our brief visit to Panama and Ursula's space was a big part of that!

We loved our stay at Ursula's place. We stayed two nights during a layover in Panama City. It was the perfect place to explore the city, and it was steps from the waterfront and beautiful old buildings. Very charming and safe neighborhoods, close to shops and cafes. Everything in the listing is true as described. The bed is very very comfortable (we always look for places with king sized beds!) and the flat is stocked with lots of extra towels, blankets and sheets. I highly recommend this stay!

Studio in Panama City

Manuel

Excellent, 1 year ago

Awesome location in the old town!

Ursula was a great host. She was flexible with check-in and very responsive. She provided a helpful local guidebook with recommendations. Her place had everything we needed for a comfortable stay and was conveniently located. The neighbours were noisy in the evening on the weekend, making it difficult for those on the sofa bed to go to sleep early after a long travel day, but it was quiet at 10pm and wasn’t an issue at all the weeknights. Overall, we had a great stay and would recommend her place.

Studio in Panama City

Patricia

Repeat guest

Excellent, 1 year ago

Excellent and beautiful place, very conveniently located. Ursula was very friendly and everything was very cozy

Great location and very quiet while we were there. Ursula was very flexible about bag drop. The apartment is very spacious but in need of a bit of redecoration as it did not match up to the photos on the website. Ursula was a great communicator but the small issues that we had were never addressed properly. There were none of the promised basics in the kitchen and the TV remote did not work properly. The gas to the stove ran out. The washer and drier were useful but there was a clutter of doors and security bars impeding access to the courtyard and utilities.

Host Response

The patio can be entered there are door and you push them and they open. It’s not locked. I have no idea why the guest didn’t ask. There were some minor issues which i offered to fix and the client said no.

Very nicely located place in Casco Viejo. Lots of restaurants and stores. The apartment is spacious and very well equipped with cooking utensils. The apartment is old but remodeled. It has no windows, so you always have to keep the lights on. Poor ventilation and you have to have the air conditioning on all the time. There is a back door but it doesn't ventilate the living room and kitchen. It has a king-size bed and an armchair that opens up for two people. The bathroom is small for 4 people. There were 2 of us for 2 days and we adapted well

Studio in Panama City

Margarita Adela

Repeat guest

Good, 1 year ago

The place is in the heart of Casco Viejo, full of shops and restaurants. The apartment is spacious and remodeled and has no windows, so you have to use artificial light all day as well as air conditioning to have ventilation. There is a back door, but the ventilation does not reach the living room and kitchen. There are all the elements for cooking but it does not have an extractor. The bathroom is very small and has little ventilation. The dishes are very complete and there are cleaning items.

I had an amazing stay at this Airbnb! The host was incredibly welcoming and responsive, making check-in and communication seamless. The space was spotless, beautifully decorated, and had all the amenities I needed for a comfortable stay. The bed was super cozy, and the kitchen was well-equipped, making it easy to prepare meals. The location was perfect—close to local attractions, restaurants, and public transportation. It felt like a home away from home! One of the highlights was the thoughtful touches, like fresh towels, coffee, and a guidebook with local recommendations. The neighborhood was safe and quiet, making it easy to relax after a long day of exploring. I also appreciated the fast Wi-Fi, which was great for both work and streaming. Overall, this Airbnb exceeded my expectations, and I would highly recommend it to anyone visiting the area. I would definitely stay here again! Thank you for a wonderful experience!

An unparalleled experience in this exceptional stay! The location is simply perfect, with safe and quick access to all the highlights of Casco Viejo. The apartment has an excellent layout that makes it feel spacious and cozy at the same time. Without a doubt, the highlight was the wonderful terrace, ideal for relaxing. In addition, the attention to detail in the decor and amenities made our stay even more memorable. We definitely plan to come back here in the future, we couldn't have chosen a better place for our visit to Panama!

Studio in Panama City

Manuel

Repeat guest

Excellent, 2 years ago

Very central and nice place in the old town of Panama City.

Studio in Panama City

Manuel

Repeat guest

Excellent, 2 years ago

Ursula place is right in the heart of the Old Town. the apartment is huge and has a washing machine - which was great for doing laundry. Ursula was very responsive and gave us great tips for our trip to San Blas. On the negative side: the apartment is quite dark, because it is on the ground floor and has covered windows, and the patio is not very inviting. But price, size, and location are really great.

Studio in Panama City

Katrina

Excellent, 2 years ago

Nice location in casco viejo! Close to everything:)

Amazing place! Definitely located in the quietest area in casco, I stayed on a Friday night known to be the busier/louder nights and had no issues. As a photographer the location was extremely ideal, close by to all the picture spots and also very safe. Even better than the place is the host Ursula, she was so helpful and accommodating. Gave excellent recommendations for where to eat and explore, as well as photo opportunities. Very responsive, and she made sure I enjoyed my stay. I’ll definitely stay here again when I’m in the area, and will have to check out Ursula’s other listings as well if given the opportunity. Nothing but good things to say about this place and the host.

Studio in Panama City

Edgar

Excellent, 2 years ago

It's a great location in the middle of Casco Viejo. Parking is difficult to find at times, but the walkable location makes up for it. It's a wonderful apartment with wifi, AC, TV, hot water, and laundry machines.

Studio in Panama City

Patricia

Excellent, 2 years ago

Great nice apartment , great location, clean location, great location. Ursula was able to answer any of our questions and even more. I recommend to everyone

POSITIVE: 1. LOCATION, perfect in Casco Antiguo, a safe place, away from the Chorrillo neighborhood 2. HOST, Ursula is very attentive and always willing to resolve topics 3. APARTMENT, clean, functional, modernized 4. NO STAIRS, no need to climb with luggage, enter from the street NEGATIVE: 1. PERMANENT NOISE, the bedroom has a door to a patio where there are several air conditioning equipment running 24/7. In case it's like me, sensitive to noise, bring earplugs or consider elsewhere. 2. THE WATER HEATER NOT WORKING. We bathe with cold water. The host offered to send a toilet to change it, but that involved, or let a stranger in while we were not, or spend the short time available to take care of it. Please see if this is repaired. 3. NO WINDOWS. The only openings are the street door, and the door to the backyard. If you cook, the smells of food will probably feel.

Host Response

The heater diagram was broken. It has been replaced. Guest didn’t let me fix it so it worked on and off. This area is super quiet for casco viejo. And yes it is a dark apartment, but there are a lot of lights.

The apartment is very spacious, has a large and comfortable bed and a sofa bed that also ensures a good space and comfort. The air conditioning in the bedroom works very well, however the one in the living room is not so much. It does not refrigerate enough to ensure a pleasant temperature for those who sleep in the living room. The hot water in the shower is a problem The heater often disarms. Water takes a long time to heat and often throughout the bath the heater disarms and the water gets cold, so the city is very hot and the bath is refreshing. The location is excellent and privileged. Close to several very nice bars and excellent restaurant. In addition, the region is very safe and there was not much noise from the bars, which guarantees tranquility and a good night's sleep. The access to the apartment was very simple and the host was excellent in support, warmth and quick responses.

Host Response

I will check and fix the AC and the water heater, thank you for letting me know.

Studio in Panama City

Harsha

Repeat guest

Excellent, 3 years ago

This apartment was fantastic! The location was ideal, tucked away from the clubs, but still easily walkable to whatever one may enjoy. Also felt 100% safe the entire time. Ursula herself was also a fantastic host, going well and above beyond what what was normal or necessary. She helped us out with a medical scare, minor things about the apartment, and was extremely responsive. 10/10 will stay here again and cannot recommend this apartment enough!

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