Martin

Reviews

65 total reviews

86% rated 5★

65 reviews

4.85

2022–2026

65 reviews

3BR Cottage in San Juan del Río

Violeta

Excellent, 3 weeks ago

Thank you. It's a very nice house. The water is hot, and it's worth everything.

Nice house with a very nice garden, excellent service. A great option to go and enjoy the pool and garden with friends or family. Very equipped and comfortable kitchen.

Host Response

It was a pleasure to welcome you, Carla. Whenever you like to come back, Casa de Doña Lola is your home.

We were unlucky that there was no hot water for bathing, because they only have solar panels and it was cloudy, the water was very cold. In winter they should have a gas heater for these occasions and stock the first aid kit well. They do not have the basics for a cut like hydrogen peroxide, Micropor and gauze. We had a mishap with a baby who cut his eyebrow and while we took him to the hospital, which is not close, it would have been useful to have the basics. Suggestion for other guests.

Host Response

We are sorry about the experience with the solar heater, indeed it was cloudy days but only one observation one day in the middle of the morning, they were told that when it was sunnier there should be hot water. We would have appreciated being informed about the other days, but it was until your departure and you did not give us the possibility to resolve the situation. Regarding the first aid kit, it has the basics, but your suggestion to make it more complete will be taken into account. They were given suggestions for medical care and pharmacy in the same area. They were very good guests, who took care of the facilities, only the omission to communicate their incident with the water in a timely manner, it would have been taken care of, because we were attentive to their needs at all times.

3BR Cottage in San Juan del Río

Ana

Excellent, 1 year ago

Our stay was amazing, we really enjoyed the facilities, the garden with the 10 of 10 chairs, the pool, the grill. Everything is very convenient, in addition to the communication and attention of Claudia incredible. We hope to be back soon. Thank you so much for everything.

The house is really beautiful and the community where it is located is very nice and friendly. We didn't have enough days to explore more. All areas of the house are fully functional and otherwise comfortable. We were attended by Claudia who is really a very kind and decisive superhost. I would definitely return to the house. The pool was delightful at 30 or 31 degrees, it is not deep which is excellent for children, it is an excellent option to rest!

"Excellent option for a family stay! I stayed in this beautiful house and I can say it exceeded all of my expectations. Very good facilities, the house is clean and comfortable, perfect for relaxing and enjoying a quiet atmosphere. We really enjoyed the outside with the right space to have a good time with the family, the pool with its solar panel, the temperature is perfect, not too hot or too cold. And with the sun shining, it's the place to enjoy a day of rest. In short, if you are looking for a place where you can relax and enjoy a comfortable and pleasant stay as a family… this house is the perfect option. You will not regret!”

Host Response

We enjoyed hosting Patty, they are welcome when they like to return.

The house is very nice and very comfortable. They delivered it very clean and has everything you need to spend a very comfortable and fun weekend. The kitchen, dining room and living room are very spacious, in addition to having a very spacious roofed space and super father to live together and make a roast meat near the pool. The carport is very spacious, would fit up to 6 well accommodated small cars. The pool boiler doesn't get too hot in cold months, so it's a little cold. Overall, I highly recommend it, they were very attentive and it was a very good experience.

The house is very complete and beautiful, it has everything to spend an excellent weekend with the family, the town where it is located is very quiet and there are shops nearby to get what you need, the communication with Claudia was excellent and I was attentive all the time and it is great that they accept pets, the pool and the palapa area are very comfortable only to mention that the still with the boiler the water did not pass 26 degrees.

3BR Cottage in San Juan del Río

Roberto

Excellent, 2 years ago

everything is very good✨

3BR Cottage in San Juan del Río

Mariana

Excellent, 2 years ago

Everything is OK

Everything very well with the facilities we enjoyed them very much. We had some issues with the pool because we ran out of light, totally oblivious to the owner. I recommend that you should use flannel sheets in cold times and put extra hand towels especially in the room where there are 6 people and some containers to store food. It would also be amazing to have the garden heaters in service again. I understand that it is a small town and that the people who come from the city are assuming that the internet service is the same as in our house, it would be worth mentioning that it is only for recreational use since the person who needed it for work was very difficult for him to attend to his activities. I want this information to be taken as a feedback for future guests to have a much better time than we do. Thanks for having us.

Host Response

It was a pleasure to welcome you Anabel, all the suggestions and recommendations we took to improve the experience of our appreciable guests.

3BR Cottage in San Juan del Río

Paola

Excellent, 3 years ago

Excellent house for a weekend with the family. It has very good spaces and is exactly as advertised. We hope to return soon.

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