Rui

Reviews

79 total reviews

84% Excellent

79 reviews

4.80

2019–2026

Cleanliness 4.9

Accuracy 4.8

Communication 4.9

Location 4.7

Check-in 4.8

Value 4.6

79 reviews

3BR Loft

Rene

Excellent, 4 months ago

Everything was accurate and well stock. A microwave could have been nice but not a deal breaker or an inconvenience. Experience arrange with local chef dinner for the group was amazing. Access for elderly is a bit challenging. A hand rail from second floor to living room floor infront of exit stair will be a nice improvement.

We had a wonderful stay in Portobelo. The house is exactly as shown in the photos: clean, cozy and very well cared for in every detail. The location is excellent, in a quiet place but close to the exit of the tours for Isla Mamey Exc. It's perfect for disconnecting and relaxing for a few days. The host was very nice and always available for any need. Communication was quick and clear from the first moment. We would definitely go back and highly recommend it.

one of the best expierences I had in Latin America. gorgeous and cozy. the owners where amazing and assisted us with everything we needed. great place for family vacation or party. really recommend it.

Host Response

Muchas gracias por venir! Siempre bien venidos a Casa Dinis! Vuestra casa en el Caribe de Panamá! Portobelo!

Our stay at Casa Dinis in Portobelo was wonderful. The hosts made us feel welcome with their warmth and kindness. Not only did they provide us with a beautiful space, full of art and surrounded by the natural and cultural wealth of the area, but they were also always attentive to our needs, making sure we had the best possible experience. A gesture that moved us was their willingness to help us when our son got sick. Without hesitation, they brought us medicine, demonstrating a genuine hospitality that is hard to find anywhere. In addition, they guided us at all times to find the best options for getting to the beaches and the most authentic cultural experiences, which made our trip even more special. This place is a gateway to the beauty of Portobelo at its finest: art, history, nature and, above all, human warmth. We will definitely be back!

The house itself was quite nice and our hosts were so kind and responsive! We initially booked for 3 days but ended leaving after 2 days due to a member of our family getting sick and very little to do in Portobelo. The house is undoubtedly the nicest house in the area, but the surrounding houses were in disrepair with lots of trash around it. The town itself has an amazing side of history to it, but it seems lost given the state of the actual town itself. We had some issues with a leaking air conditioner and it ruining some books but we should have realized not to put books under there. There are a few restaurants in town but the overall atmosphere of Portobelo was in disarray. All in all the seeing the forts in Portobelo and learning about that slice of history was amazing but I am not sure we would go back. Again the hosts were incredibly friendly and kind and have done a good job making that house comfortable and welcoming.

The place was big enough but had an extremely noisy fan and no central air in the common area. Had to ask for towels and sheets as they did not provide enough for 7 people. No blankets in any of the beds, just a top sheet. Had to use our beach towels as a blanket. Had to contact Jorge, his assistant, to know how to turn on the gas stove ( there is a main breaker to turn on). Mold in the coffee pot, not enough kitchen utensils like spatulas etc. Overall it is good for 6 people with air, more if they are good without air. The view was nice but not exceptional. As a Canadian and first time in Panama not overly impressed especially with the cost for 1 night. My standards are high, probably would not highly recommend.

Host Response

Estimado Louise , gracias por compartir tus comentarios sobre tu estancia en nuestro Airbnb. Apreciamos tus observaciones, las cuales son valiosas para seguir mejorando nuestros servicios. Me alegra saber que encontraste el espacio amplio y que disfrutaste de la bonita vista; muchos de nuestros huéspedes la consideran realmente excepcional. Nos enorgullece contar con una calificación general de 4.8 y ser Superanfitriones, lo que refleja nuestro compromiso por brindar experiencias memorables. Quiero aclarar que nuestras instalaciones están diseñadas para alojar cómodamente a 6 personas, con capacidad de hasta 8 utilizando el sofá cama. Respecto a las sábanas y toallas, mantenemos un estándar de provisión de acuerdo al número de huéspedes y me disculpo si esto no fue suficiente en tu caso. Entendemos que la comodidad es clave y tomamos en cuenta tus comentarios sobre el ventilador y la cafetera. Trabajamos continuamente para garantizar que nuestra propiedad esté en óptimas condiciones y que los utensilios necesarios estén siempre disponibles. Lamentamos no haber estado a la altura de tus expectativas en esta ocasión. Si decides visitar Panamá nuevamente, estaríamos encantados de recibirte y mostrarte todas las mejoras que hemos implementado. Gracias por tu feedback y por contribuir a nuestra mejora continua. Atentamente, Rui Dinis

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