Cristopher

Reviews

Superhost

58 total reviews

95% rated 5★

58 reviews

4.93

2019–2026

58 reviews

5BR Villa in Zihuatanejo

Luz

Excellent, 1 month ago

Very good service from Cristopher. He responded quickly to any request. The house is very comfortable and private. Everything's in order and the pool is clean.

The location was somewhat hidden when we arrived. We didn't realize that everything was 10 minutes away by public transport. In terms of maintenance, only the cooling in the refrigerator.

Host Response

We had never received such a low rating, which leaves me a bit perplexed, since at no time are you given bad information. We always recommend asking before making a reservation just so that you are aware of where you are going. The refrigerator did have a problem, but in just one month it would have been fixed, since apparently a button was inadvertently moved, which turned off the refrigeration system. It was a very easy matter to fix, and in terms of information, the day you arrived I told you which route to take to get to the center. Although normally the transportation that arrives with the guests takes them without any problem to self-service stores to stock their pantry. Well, it's a shame. We always try to be very attentive to our guests, answering any questions or concerns, recommending where to go to the beaches to make their stay easier, but apparently this time it was not the case. Regards and apologies.

The house was nice, the area was very quiet, a nice view. The pool is very nice, the water is very nice, not cold and very clean, we really loved the pool, a very nice area. In the kitchen, if you plan to cook, I recommend bringing some basic cooking utensils because there are few. They give you enough towels to use them at home, that was good, they change the trash bags in each bathroom daily, that was excellent, and each room has its own mini-split that helps cool the room a lot. Overall we really liked the stay, I recommend it 100%, thank you very much to Mr. Oscar.

5BR Villa in Zihuatanejo

Luz

Good, 2 years ago

House with the essentials for your stay. For me, this rental had inconveniences, because I was pressured to deliver at a certain time even though I explained to the host that I was going for a tournament and that I could not receive it at the time he demanded, so I had to leave the tournament to go to receive the house. Access to the house is complicated because the street is cobbled and we had to carry our bags 😬 for about 25 mtrs. Outside, all was well.

Cristopher was very friendly, he answered all my questions and recommended places. The house in general fulfills its functions, maybe a bit of maintenance in some parts but still fulfilling its function. There was no water complication or some service that will be missing and complicating the instance. In general, a good place to rest and not far from the beaches with a nice view. There is not much flexibility in schedules but they would only have to contemplate their arrivals and departures on time.

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