Bill

Reviews

32 total reviews

88% rated 5★

32 reviews

4.84

2015–2025

Cleanliness 4.7

Accuracy 5.0

Communication 4.9

Location 4.7

Check-in 4.8

Value 4.8

32 reviews

Mariposa Azul

Imad

Excellent, 1 year ago

Great place to stay at in Tulum. Not far from the beach, very close to the centre and to Veleta. Good restaurants for breakfast and dinner/lunch. And more importantly for Tulum the road is great. the flat was very clean and the host very responsive for anything we needed. Nothing bad to say. I would recommend it whether youre interested in the restaurants of Veleta and Centro or in going to the beach (obviously rent a scooter for that but its 10min away. There is even a 7/11 right next to the flat and a place to rent scooters)

Host Response

thank you it was a pleasure hosting you - come back anytime!! HNY

We had car problems and needed four additional hours before checking out and we notified Cathy about our situation the day before checking out but she did not get back to us until the checking out date at 10 am. so we end up staying with the auto mechanic family that serviced our car. I would expected better service and understanding for Cathy even if she this would have incurred in additional charge, thank god for the local people that gave us a hand.

Host Response

I hope that we both can improve our communication efforts so future rentals are smooth. I reviewed out chats and found many with no response to our questions and the request for late check out at 10:58 pm resulted in the cancellation of the maids who were scheduled in advance for cleaning that morning. We rescheduled as you requested and paid the maids for both trips as a result. We stand by our reviews over the many years that we have been on Airbnb as a reflection of our efforts. I wish you a pleasant vacation on your next trip.

The place was fantastic. The AC was a life saver, I don’t do well in heat. The location was great, lots to do around Tulum. The owners were great in giving us info on what to do in the area. They were quick to respond to my questions as well. They were even very caring in sending us updates during this corona virus epidemic. Asking if we wanted to cancel and telling us how it was in Mexico. Very grateful for their concern. We were unable to stay the entire time because of the epidemic, I did ask about a refund for the days we did not stay. I’m not sure if there will be or not as it is up to the Host, but either way I won’t let it effect the stay and hospitality we were showed. I would stay here again

Host Response

Thank you for the kind words we are very happy the trip turned out well and look forward to seeing you on a normal trip!

A beautiful apartment in the heart of Tulum, near the Centro and the beach. Without hesitation, I'm staying there again.

Wow! Absolute trip of a lifetime! My husband and I came here for our anniversary and it was the best decision! Bill gave us all the recommendations and assurances of safety we needed! And he was completely right on with everything! And Cathy, the property manager, was a God send!! She was more than knowledgeable on all things Tulum! We were always able to contact her for questions about where to go or best tacos- and she gave the best recommendations! I have traveled many places, and never have I ever received the hospitality and support we received from this property! We can’t wait to go back and enjoy all over again!

Host Response

Melissa thank you for the kind words. We appreciate you choosing Mariposa Azul for your stay and know that a positive review is beneficial to all our future guests. Happy Anniversary and hope to see you again next year! Bill

We had a wonderful stay. The apartment was nice and clean and had everything you need for a perfect stay in Tulum. Quickly dip into the pool or if you take a taxi you’re at the beach or the city centre in no-time. Communication was quick and easy and made that we didn’t had to worry about anything. Definitely will stay here again if I ever get the chance to visit Tulum again.

Host Response

Thank you for the kind words and we look forward to seeing you again.

Bill’s condo is just fantastic, it makes you feel like in a home away from home. Location is perfect right between Tulum Town and Tulum Beach in addition to the huge supermarket almost across the street. Can only recommend to anybody who doesn’t want to stay in a hotel. Also, any questions about Tulum and the area around Bill and Cathy are super fast in answering them! I would not stay anywhere else if I come back for another visit. Cheers!

Host Response

Thank you for choosing Mariposa Azul for your stay in Tulum and taking such good care of our home. You are welcome back anytime!

Bill's place is just as advertised. This was my 4th time to Tulum, and while I really wanted to stay near the beach, you can't beat the comfort and value that this place provides. The distance to the Aldea Zama area wasn't a nuisance at all - we found our daily drives to be quite pleasant (and actually met some people along the way). I highly recommend for anyone just wanting a crash pad, or even families that want to stay in and cook. This place serves all types. Super comfy beds and easiest access to the unit. You don't have to meet anyone - it's all automatic with codes, etc.

Host Response

Thank you Billy for the kind words and we look forward to your next visit to Tulum!

We stayed at this lovely apartment in Zama Village for 6 nights. Very happy stay in peaceful surroundings. Excellent communication with Bill and Cathy before and during stay, and helpful advice received too. We would have stayed longer if we could! We used a combination of hire car and taxis which worked well.

Host Response

Thank you for the kind words and gald to hear you had a enjoyable stay. We look forward to seeing you agian. Travel safe. Bill

This appartment is exactly like the pictures and the description. We like the confort of it and all the amenities. The pool was gorgeous and surrounded by a lot of végétations and trees. The appartment's terrace was large and confortable, perfect to relax before the diner. Bill answers quickly to all our questions (car location, bike rental) with completed and helpfull informations. I definately recommend this spot !

Host Response

Thank you for choosing Mariposa Azul! We look forward to seeing you again.

Bill and Daniella were excellent for communications! We would send a question and they would respond back quickly. The check in process with Daniella was great as well. she was very thorough and gave great suggestions on the area. The unit was nicely located and very clean. We had no issues and would recommend to anyone to stay!

Host Response

Thank you for the kind words and we really appreciate the great communication. Please come back anytime and hope to see you again soon. Bill

Bill and Daniella were incredibly gracious with allowing me and my siblings to stay at the property. The place was a dream with a beautiful pool and such a great and convenient location close to town and the beach. It was so easy getting to wherever we needed to go. The condo is kept beautiful and orderly perfect for someone wanting to escape from chaos into a relaxing vacation. We will definitely be coming back! Beau

Host Response

Beau - greetings from Austin! Thank you for the kind words and the positive review. We're glad to hear you had wonderful time and look forward to seeing you again soon. There is still lots to enjoy in Tulum. Best regards, Bill, Loxy and Daniella

Mariposa Azul was great! The condo is very modern, clean and equipped with everything you might need! I loved the location between the beach strip and the town. It was a quick bike ride to either and the bikes were included with the condo! Daniella, who manages the property, and Bill were both extremely helpful with questions we had before and during our stay. Overall, it was a great experience and I'd definitely recommend the condo!

Host Response

Holly - Thank you for the kind words and the positive review. We hope that you can return again soon for a longer stay and enjoy all that Tulum has to offer. Best regards, Bill, Loxy and Daniella

Bill's apartment is the perfect getaway spot for four. The place was exactly as advertised: fast wifi, clean space, everything you need to eat-in, a great patio, very comfortable beds, working bikes, etc. Daniella met us when we arrived and gave us some great tips (all of their recommendations were fantastic). Aldea Zama is a new neighbourhood located between the beach and the town of Tulum. Cabs are everywhere, so getting around is no issue. I was there with my wife and two friends and we had the best time ever. Tulum is a perfect mix of beach, town, sights (cenotes / ruins), and pool (at the apartment). Would highly recommend this trip and would absolutely stay at Bill's place again.

Host Response

Jake - Thanks for the kind words and we are glad to hear that you and your friends had a great time. Look forward to seeing you again soon on your next trip to Tulum. This time for a longer trip. Best regards, Bill, Loxy and Damiella

Bill was great communicating everything we needed and his property manager Daniella was wonderful with suggestions and recommendations . The home was exactly as pictured and fully equipped with all the necessities. Also had a great selection of DVDs!

Host Response

Lavonne - Thank you for the kind words in our guest book and the positive review here. we really appreciate the way you took care of our second home and hope that you can return again for a longer stay and see all that Tulum has to offer. Best regards, Bill

We had a great 4 night stay at Loxy and Bill´s. Bill was helpful, he gave several tip of the places to go. He conversed before our stay, took care of our needs and we felt very welcome to Mariposa – The apartment is just like informed; luxury, spacious, very clean, well equipped and secure.

Host Response

Seppo - Thank you for the kind words and the positive review. You were a wonderful guest and took very good care of our second home Mariposa Azul. Keep us in mind when you can come back for a longer stay and see all the wonderful things Tulum has to offer. Tell Hanna she is welcome anytime. Best regards, Bill

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