Nelly
Reviews
22 total reviews
95% rated 5★
22 reviews
4.91
2019–2026
22 reviews

Gustavo
OK, 8 months ago
Stayed for 2 night on New Year’s Eve with a family group of 9. The place is nice, needs LOTS of maintenance, including Kitchen, bathrooms and rooms in general. We showed up on the 31st and upon check in discovered a very messy dirty house! No WiFi no TV, no spoons a few cockroaches in kitchen drawers…we immediately contacted Nelly and the following day (1st) they did send Susy to clean and she did do an amazing job, although the WiFi issues as well as TV never worked. Even though the TV screen said that it was due to lack of payment they told us it was due to a the fact it’s a rural area which was not true the neighbors did have internet… In general it was a nice experience and the place is nice but the reality it was very expensive for what it offered!! If the property were to be in good shape it would have been worth the money! We asked for 1 night refund which was denied. Later Airbnb support offered a 20% refund which to be honest wasn’t enough! Bitter feeling in the end!

David
Excellent, 2 years ago
Excellent service; the facilities are very nice and functional!

Rene
Excellent, 2 years ago
Si lo escribo en español no me sale bien. The stay was great. At first I was skeptical that we couldn’t lock the front door however, nothing went missing and was safe. The scenery was amazing. Unfortunately, during one day there was an event close by but the host did her best to attempt to accommodate for our stay as they were unaware until a week before. Although there was an event the stay was great. The pool, the views, and the privacy was great. In one occasion the owners of the plan went inside the home to get into the gate where their plan is parked however, they asked if it was a good time for them to pass by. They mentioned to us that they were going to heat up the pool for us however, it never got heated. It was mentioned to me the first night they were attempting to repair and start up water heater. Support was available throughout our stay. Big Shoutout to Bambino for all he did and his amazing support. If necessary will return if no space in our family home in San Marcos

Diego
Excellent, 3 years ago
Everything is excellent with the place... the pool, the green areas, the activities you can do, are from those places to return

Danny
Excellent, 3 years ago
Everything was great!

Oscar Fernando
Excellent, 3 years ago
Excelso

Alejandro
Excellent, 3 years ago
Perfect place and service

Abraham
Excellent, 3 years ago
the photos do not do justice to the place so beautiful, so well preserved and cared for the vegetation inside the property, Niño the super attentive and helpful caregiver helped us a lot in our stay, we will definitely return

Teresa
Excellent, 3 years ago
The place is perfect so beautiful that it is, clean and very attentive people who provided the service

Alejandro
Excellent, 4 years ago
Excellent place

Pako
Excellent, 4 years ago
Very nice house as well as the attention! Perfect for sports and family fun

Francisco
Excellent, 4 years ago
An excellent house and Nelly is great!

Ana Gabriel
Excellent, 4 years ago
The reality surpasses the photographs. The service we received from the host was excellent. The house had everything in terms of amenities. There is literally no noise. The house is alone in its surroundings. Super recommended.

Jorge
Excellent, 4 years ago
Excellent place for a weekend this as the luxury photos do not lack anything that I liked the most was the pool, in the place there are 3 people who make themselves at your disposal for anything you need very friendly & Nelly's attention is immediate, we would definitely return.

Carlos
Excellent, 4 years ago
It was a very pleasant stay, my friends and I had a great time, the house is huge and the facilities are very parenting, the staff is also very friendly and attentive, a highly recommended place.

Ricardo
Excellent, 4 years ago
Total service, comfort nature Very helpful people, they are going to have a super nice moment congratulations

Daniel
Excellent, 4 years ago
Great place

Juli
Excellent, 4 years ago
.

Jorge
Excellent, 7 years ago
The house is amazing. It's as it appears in the photos. The best part of the house is undoubtedly the pool and deck. Very friendly everyone involved. Always be on the lookout. Definitely better than what you see in the photos. We would definitely come back.

Lizie
Excellent, 7 years ago
The house is amazing.!!! As you can see, everything is super clean, a great view! Mrs. Sus and a girl, she looked after us very well, we will definitely come back soon and highly recommended.

Aida
Excellent, 7 years ago
Excellent service before and during the stay, the staff serving in the house is always willing to help and very friendly. The house is as in the photos and super nice views!

Francisco
Excellent, 7 years ago
Excellent place, we had an amazing time and luxury amenities