Paula Et Nadim

La Hacienda de Las Planadas - next to Yankee Beach - Farm stays for Rent in Escamequita, Rivas, Nicaragua

Escamequita

The brick house, Las Planadas next to YankeeBeach - Cabins for Rent in Escamequita, Rivas, Nicaragua

The little white house, Las Planadas next to Yankee beach - Cabins for Rent in Escamequita, Rivas, Nicaragua

Surfers Paradise - Las Planadas Cabin Yankee Beach - Cabins for Rent in Escamequita, Rivas, Nicaragua

We are truly sorry to read this review, especially because when you left, you told us several times that everything had been resolved in the best possible way and that you were happy with the solution provided.<br/>Yes, there were ants in the original house, and the moment we were informed, our manager immediately came to take care of the situation and resolve the issue as quickly as possible. To make your stay more comfortable, we offered you another house right away at no extra cost, and you accepted and settled in there comfortably.<br/>We continued checking in with you throughout the stay to make sure everything was fine, and all communication remained open the entire time. Our on-site manager was available from beginning to end, and we were also always available through Airbnb messages. In fact, after our follow-up messages, we did not receive any indication that you were still unhappy.<br/>Living close to nature in Nicaragua, ants can occasionally appear, but whenever it happens, we act immediately to resolve the situation for our guests.<br/>We are genuinely sorry to see that your final public review does not reflect the efforts and solutions that were provided during your stay.