Andrea
73% rated 5★
4.7
Since 2021
2021–2026
4.7
Rating breakdown
5
99
4
32
3
3
2
0
1
1
Guest reviews
View all
Charlotte
4 weeks ago
1.0
The place was perfect. Everything was very good. The customer service we received was terrible. There was no communication and customer service did nothing to help us. The restaurant didn't respond.
Dymythry
1 month ago
4.0
I made an inquiry days before our arrival, but I didn't receive a response from the host. Upon arrival, the check-in process was a bit confusing, as the staff was not clear about our reservation. Fortunately, they helped us resolve the situation at the restaurant. Overall the experience was very good. We chose the family cabi bus and loved it because it is a private, quiet space away from other activities. The lighting was adequate, the kitchen had what was needed, the internet worked very well, and the room was spacious and comfortable. Among aspects to improve, one of the lights was not working, the bathroom seemed a bit small to us, and it would be important to strengthen communication between the host, the staff, and the guests to avoid problems at check-in. The next day we received a response from the host, who apologized for what happened and was thoughtful enough to offer us complimentary drinks, a gesture that we appreciate.
