Pablo

Reviews

Superhost

55 total reviews

96% Excellent

55 reviews

4.96

2022–2026

Cleanliness 4.9

Accuracy 5.0

Communication 5.0

Location 4.8

Check-in 4.9

Value 5.0

55 reviews

5BR Villa

Gerald

Excellent, 4 weeks ago

The place is very comfortable and very nice. The service is super friendly. I'm very happy to be leaving.

5BR Villa

Jessica

Excellent, 7 months ago

Beautiful house, great staff and host.

5BR Villa

Daniela

Good, 9 months ago

The property is really beautiful, well maintained and perfect for sharing with the family. Pablo, the manager, was very attentive and understanding, especially when reaching an agreement for having more than one pet. However, the stay was affected by the lack of privacy. A couple lives on the property who are in charge of the care and who constantly walk around the house, which was uncomfortable. One day, when they were not there, another person came and watched my sister-in-law while she slept in the courtyard, which made us very uncomfortable. On the day of departure, my sister was resting in the living room and we saw the man who lives on the property looking inside, right where she was, which again made us feel a lack of privacy. Although Mrs. Yorleny is very kind, during the two nights we were there, there were several entrances and movements of people outside our family, personal visits from them, which made us feel insecure.

Host Response

Hi Daniela! We sincerely regret the inconvenience this situation may have caused you during your stay. We understand your perception and how it might have been uncomfortable for you. However, we want to clarify that none of the situations mentioned materialized in events that put your safety or integrity at risk at any time. The people who work and live on the property have been part of our trusted team for a long time, and we have complete confidence in their conduct and professionalism. Even so, we deeply value your experience and feedback, as they allow us to continue improving every detail for the well-being of our guests. We appreciate you sharing your perception with us and reiterate that we are sorry that your experience was not as expected. We are always available for any further clarification.

Crazy huge property, the pictures didn't do it justice. The amount of space that was available to us has to be our family record!! Huge amount of space and super awesome pool area. The pool was definitely the highlight. House itself was super peaceful and plenty of room for the 7 of us. Probably had room for 14+ easily. Finding English speaking people was our hardest thing. The property Manager spoke very little and it was hard to find people that did! Pablo speaks english just fine though and was very accessible. Felt super safe and had an absolute blast at this home!! Definitely worth it!!

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