Bill

Reviews

Superhost

102 total reviews

96% rated 5★

102 reviews

4.95

2015–2026

102 reviews

5BR Villa in San Miguel de Allende

Chris

Excellent, 1 month ago

I have spent a lot of time in San Miguel and seen lots of beautiful homes - this is one of the best. From the beginning, Bill was quick to answer questions, share tips and offer flexibility for our large group. The home was spectacular. It feels like a home, not an anonymous, empty space. Everywhere you look there are gorgeous details. The many community spaces made it so easy for our group to have a great time. Tip - the pool stays cool all of the time because it cools off at night, so you may want to heat it. The housekeepers could not have been more lovely. Overall we all loved our stay and would absolutely recommend.

Host Response

Wow‼️ Thank you so much for your fantastic review‼️ We do try our best to make the home comfortable and visually pleasing‼️❤️ You are always welcome to come back‼️

We had a great time at the beautiful home. We were able to check in early. The home is spacious and full of beautiful art and pieces. very relaxing space for family or friends to hang out in the courtyard poolside. The house is a short walk to the town with many restaurants near by. I would def return!

Host Response

Thanks for taking the time to write your lovely review. You folks are welcome back anytime. Best wishes.

My family (husband and three kids, ages 15, 11 & 20 months) stayed here for a week. It was absolutely beautiful. Betty met us when we arrived and showed us around. The welcome documents are chock-full of recommendations and delightful insights. The street is super quiet, but a very close walk to anything you want to do. Beds are comfortable with extra pillow options to meet everyone's preferences. We did not take advantage of Betty and Carmen's breakfast option as our youngest eats earlier than the timing offered, and our older boys are very picky, but I know it would have been delicious! We had a lovely family vacation and would recommend this home to anyone. I kept my phone in airplane mode all week to really unplug, but I realized when I got home that the host had called us the day after we arrived to make sure we had everything we needed. The proactive communication was much appreciated!

Host Response

Thank you so much for your thoughtful review. We hope to have you as guests in the future! Also…. I’m glad you like our pillow choices…. Everyone has different preferences and a good nights sleep may depend on the dang pillow!!!! ❤️

The pictures do not do this place justice. It is truly an oasis and so beautifully decorated. There were 8 of us for a birthday weekend and everyone had their own room w/ in-suite bath, and there are so many wonderful places to gather together or sneak away to a corner with a good book. The staff were incredible, and the host was so helpful. I can not recommend this home highly enough! We are already planning to find a time when we can all return!

Lovely home in a great neighborhood. We spent most of our time walking around enjoying the city and streets. No cleaning fee, which is a plus. Be sure you understand that the pool may be a bit chilly and heating it is extra (propane has to be delivered in San Miguel). Also, there are extra charges for AC/heat, though this wasn't at all necessary during our stay. The main sala was delightful - bright any airy, and you'll have access to a series of terraces all the way to the top of the building, where you can watch the sun set over the churches and city. Amazing restaurants are within a 3 minute walk, both fancier and more homestyle. We truly enjoyed our stay.

Host Response

We are glad you enjoyed your stay. We wanted to clarify that while there is a deposit required if guests wish to use the mini-split units for cooling or heating, there is no charge for use of the gas fireplaces.. You are welcome back any time. Bill and Carole

The highlights: the garden area is lovely with birds chirping and lots of great outdoor space; the kitchen, dining area and comfortable living room are all in one large area which is very nice and comfortable and where we spent most of the time; the mainr bedroom and bath are very nice with balconies off the bedrooms, the two maids,. Carmen and Betty, were delightful and very accommodating making us breakfast each morning. Carmen speaks a lot of English which was helpful. Gas fireplaces in most rooms making it cozy. The main negative is the other bedrooms. My husband and I had thought we would be in the downstairs bedroom with the queen bed and bath. This bedroom is below ground with no ventilation and was not an appealing place to be. The third bedroom was right next to the main bedroom and had twin beds. The house is great for a family. Owners are attentive and very nice. We had adjoining casita for part of the time with lovely space and bedrooms which made for a wonderful time.

Host Response

We are happy that Henrietta’s group enjoyed many aspects of our home. They were delightful guests, and we are sorry they were disappointed with two of the three bedrooms. However, the downstairs bedroom, in fact, does have ventilation available from a screened window that opens into a light well in the outside patio. The nights had been quite cool, and so that window had been left shut. If the guest had brought this concern to our attention, this window could have been opened. But they said nothing about it. As with the other bedrooms, there is a standing electric fan that provides air circulation. In past years before we enlarged our home to add the upstairs bedroom, the TV room, the outdoor sala, and the swimming pool, we (as the hosts) had used this downstairs bedroom as our primary bedroom and were very happy with it. We have never before had any guest complain about this bedroom. As to the third bedroom, what the guest found “negative” is unclear to us. The fact that it has two single beds is clearly stated in the listing. It is on the same floor and across the hall from the primary bedroom.

Bill's place exceeded our expectations in every regards. The space was much larger than expected, the kitchen was well equipped and there were lots of lounging areas for relaxing and reading. The art, the color and the furnishings in the home really elevated our whole San Miguel experience. His welcome letter was very informative and the two housekeepers made us wonderful Mexican breakfasts in the morning with groceries we provided.

Host Response

Thanks for the lovely review. You guys were great guests...and are welcome back any time. We will pass your compliments along to our housekeepers Bety and Carmen.

There is so much to say. I’m truly grateful I chose this place. We stayed at the main house and it was just like the pictures. The home is in a great location, right by everything. Everyone was very friendly and welcoming. Bill and Carole were very nice and very accommodating. Bety and Carmen were on top of everything. They made breakfast and made sure the place was clean. The kids miss them already. Definitely recommend staying there. Thank you so much Bill and Carole

We vacationed as a family at Casa Carole. Bill quickly answered all my questions (and even a couple of misdirected emails). He graciously allowed us to check-in early. Carmen and Bety are the two maids that work at the Casa. They let us in and were very friendly and helpful. We did not have them make us breakfast due to our schedule but I'm sure it would have been delicious. The Airbnb itself is gorgeous. In the evenings we sat by one of the five fireplaces and during the day sat at one of the many outdoor seating areas enjoying the sun. The welcome package provides a plethora of good information. The location itself is convenient to all the sites, restaurants and shopping.

Host Response

You are welcome back anytime. Thank you for the lovely review. It is gratifying when our guests have such an enjoyable stay.

We had a great four nights at Casa Carole. The house is beautiful - just as pictured. Light, airy, colourful but also cozy and welcoming. We opted to have their housekeeper make breakfast for us - what a nice treat. Veronica was extremely pleasant, friendly and helpful which only made our stay more enjoyable. The location is great - near many local amenities but also walkable (or a short taxi ride) to the main area. And when we wanted to relax there was the sweet little courtyard with pool and lots of lounging options around the house - including a beautiful roof deck. Communication with Bill and Carole was easy and prompt - they have lots of great tips to maximize your holiday. We truly enjoyed our stay at Casa Carole, have already recommended it to friends and look forward to returning one day ourselves. Thanks again!

Great place to stay! close to downtown and local market. the bakery next door is a plus! kitchen with all you need. the hosts really go the extra mile to make you feel at home! the detailed local guide to restaurants and local life is extremely useful. fully recommend.

Host Response

Oh I hate the mosquitos!! Most of the year they are not a problem, but in the rainy season… yikes! Did you not see the mosquito catcher lights we have? I guess they help but honestly it just takes one that gets inside your net to ruin a nights sleep! Anyway….. I’m glad you enjoyed your stay! Thanks, Carole and Bill

If you could hold time in the palm of your hand and love in the warmth of the sun, Casa Carole would be the place to feel it. Perfectly located near a lively Mexican church, Casa Carole offers a true sense of place, with amazing restaurants just steps away. Every moment here feels timeless, filled with the warmth and care that Bill and Carole have so thoughtfully created. Thank you both for sharing your beautiful home and its magic. All best, Stevenson Bennett Charleston, SC

Perfection! Bill was a wonderful host - warm, friendly and very accessible. And the home was both beautiful and comfortable. We were met by one of two maids (Betty and Veronica) who showed us around and made sure we knew where everything was and how to work with the idiosyncracies of the house. (Every house has them, and it was nice to have them pointed out and explained.) On top of that there was detailed information on the workings of the home plus recommendations on where to eat, what to do and how to get around. Not a detail was spared. AND, Betty and Veronica were there everyday to fix us breakfast and make sure the house was spotless. Who could ask for more? The home was idyllic. Run, don't walk to Casa Carole!!

Our group was blown away by the spaciousness and beauty of this rental. One of the best we’ve experienced. Bill and Carole were wonderful hosts and provided incredibly detailed material not just about the house, but everything we might want to do in San Miguel. The house is very spacious with lots of private spots. Some members of our group didn’t know each other and there was so much privacy it was never awkward. The artwork and decorating are lovely. Nice rooftop views and courtyard. Definitely recommend!

From the beginning of our journey, Carole and Bill were always quick to repsond to the many questions that our group had about our stay. The home itself was so immaculate, serene, and beyond gorgeous that many of us didn't want to leave to explore the city. The exterior living spaces were numerous--- so inviting and pristine--- it was difficult to choose which lovely place to sit. The home is rather large and Bill was proactive in helping us understand how to use and operate almost everything. His use of laminated directions througout the home was extremely helpful. As far as locaion in San Miguel, the home was centrally located within the central historic area. We walked throughout this area each day and found it very navigatible. If I am privileged to return to San Miguel, I would choose to stay here because of the reasons listed but also because of the neighborhood feel where this stellar home is located.

I am attempting to spend my children’s inheritance by traveling the world. I have stayed in so many hotels and air b and bs I have lost count of when and where….This house is in the top three. The art is exquisite…much done by the owner, the configuration allows for lots of privacy, very very roomy, the courtyard is serene, the rooftop is spectacular, the location is perfect, but the best part of this house is the staff. Bette and Vero are outstanding humans. I celebrated my birthday at the house and the dinner was sublime. The cake was awesome . But the table setting was truly truly special….flowers everywhere. Some jackass named Ed, in his review ,complained that the staff could not speak English. Duhhh it’s their country not ours. We had zero problems communicating. Their warmth and pride in their work transcended any barriers in language. I wish I could have taken them home with me. BEST PLACE EVER! Again….BEST PLACE EVER!

Fabulous home and great location! The maids were super helpful and made us some delicious meals. We love the magical atmosphere of SMA at Christmas time!

Host Response

We are always happy when our guests enjoy their visit to our home and to San Miguel. And we especially appreciate your comments about our maids, because we know how hard they work to please our guests. We will pass along your comments to them. You folks are welcome back any time. Best, Bill and Carole

Everything was great except for the maids. They couldn’t speak English and were not very friendly from the day we arrived to the day we left. They were suppose to give us a tour of the house and to show us how everything worked, but they didn’t do anything except wave their hands at us to signal they don’t speak English. Even our family members who could speak a little Spanish found them to be very rude and hard to communicate with. Bill on the other hand was very friendly and very attentive to our needs and help. Unfortunately we never met Carole. The house is great, but would suggest that any future guest request someone that can speak English give them the tour of the house and give them all the information on the features in the house. Very frustrating trying to figure out everything on your own after a full day of traveling to Dan Miguel.

Host Response

Ed, we are very sorry that any members of your group perceived our maids as being rude. Vero and Betty have been our maids for several years, and we know them to be thoughtful and eager to please our guests. And many guests go out of their way to leave a very positive review of their services. Our maids do not speak English, and it is not practical for us to provide a special bilingual translator for guest arrivals. We do not know of any other Airbnb home in San Miguel that provides such translation services. That is why in our welcoming letter—which we sent to you---we suggest guests download the popular Google Translate app (or another app of their choice) to be of assistance. The Google app has a “conversation” feature where a guest can dictate a question in English, and the app will generate an audible Spanish translation. Many of our previous guests have used this app to facilitate communication with our maids. As to the maid’s not having shown you around our home on your arrival, I apologize that this did not happen, because the maid is supposed to do this. From talking with the maid, I think she may have felt a bit overwhelmed by the number in your party and, as she told us, by people going in different directions upon arrival to explore the home on their own. In any case, the evening of your arrival, Bill personally came over to help the maid retrieve the baby gate from the garage and then helped Ed make a phone order for delivery of vodka and tequila that evening. At that time Bill would have been happy to explain anything about the home or its features that you wanted, but no such request was made. Moreover, the welcoming letter (in English) that we had sent to you before your family’s arrival has details on our home, including, e.g., how to operate the dishwasher and stove. Therefore, we do not ask our maid to repeat or demonstrate those kinds of details upon a guest arrival. And any such explanation would have had to be in Spanish. Best wishes for the holidays, Bill and Carole Meyer

Booked the main house for 1 month and was ready to make the owners (Bill and Carole) a purchase offer on day 2 and keep it all for ourselves. Lucky for you reading this review, they would never sell because this property is a labor of love for all who own and operate it. Even the promotional pictures on Airbnb are done so well that the feeling you get looking at them on-line will match the feelings you have when you arrive. Everything about this property is more than pictures-on-a-page, it’s a feeling. Most the other reviews say the same, eg everyone is captivated by something here. The staff are exceptional. They want to help, so share your needs up front so no one is left guessing. Also, it’s a good idea to read the welcome letter and take the owners’ advice on how best to reward the staff for making your stay beyond your expectations. Hats off to Bill and Carole for sharing something so personal with the rest of us. This is home, run like a 5-Star hotel.

Host Response

WOW‼️ Thank you for this review‼️

it was a truly delightful experience to stay in this home. Photos do not do this property justice. It is a stunning blend of traditional San Miguel elegance and comfort, with beautifully designed interiors and a serene ambiance. The attention to detail in the decor made the stay feel luxurious yet homely. What truly set this place apart, is that the hosts care about us as guests and were very communicative and, was the housekeeper were amazing and kind. They made us beautiful breakfast each day. We were two families with 4 kids under 8 years old and we had a blast and the kids never wanted to leave the house. From the moment we arrived, they went above and beyond to ensure our stay was perfect. We wholeheartedly recommend this beautiful Home for anyone seeking a memorable stay in San Miguel, where both the accommodations and the beautiful town are top notch. Thank you for the wonderful memories.

Thanks to Bill and Carole, the home was even better than the pictures. Beautifully decorated, spacious, private, and an excellent location for all we wanted to do in the city. The maids were fantastic and made such great breakfasts for us, it was an amazing experience. We’ll be back, and next time with a little person in tow!

Host Response

Thank you Brian!!! Mi Casa es Tu Casa!!! Congratulations on the new baby!!!

5BR Villa in San Miguel de Allende

Peggy

Excellent, 2 years ago

We celebrated our 40th anniversary with our kids and grandkids (total of 9 people). The house provided room for everyone without feeling crowded and the pool was used daily. Bety and Veronica (the maids) were outstanding. Staying late to meet us on our arrival, cooking breakfast for us most days, and arriving early on the day of our departure. Their cooking was delicious!! (reminder to self to get their salsa verde recipe!). The house was within walking distance of everything. Bill and Carole are the most thorough hosts I have ever experienced with a welcome letter that did not miss anything and with great recommendations of places to visit and places to eat. Bill checked in soon after our arrival to answer any questions. We would definitely use Casa Carole again -- it was far beyond our expectations!

Host Response

Thank you Peggy‼️ we are so happy to know you enjoyed this special time with your kids and Grandkids! Please come back… you are always welcome‼️

My family and I stayed in Casa Carole and Casa Cho Co Latte. Both homes are more spacious and beautiful than the photos. It was an ideal location for a milestone birthday celebration with parents, adult children, and older grandchildren. There are lots of stairs in the homes and no bedrooms on the main floor, so may not be appropriate if anyone in your group has mobility challenges, but the home design and location are exceptional. Housekeepers Vero and Betty went above and beyond to make our stay comfortable. The 64 page manual (!) from owners Bill and Carole is a treasure trove of insight and suggestions on places to eat, things to do, and other ideas that contributed significantly to the success of our first trip to San Miguel. Highly recommend and we would definitely stay here again in the future.

Host Response

Oh no….. Stephany…. Is this tile One of the blue tile under the water! We just had the pool redone so have had no feedback. Thank you for pointing this out.!!!! We will get our crew back to fix this! Again… you are welcome back any time…. Mi casa es tu casa!! ❤️

Bill and Carole's beautiful, sunny oasis was truly that...it exceeded our expectations and made our week stay in SMA so very special. The beds were very comfortable, the house was stocked with everything we needed and more. The pool was perfect for a morning dip and/or a refreshing swim after a day of walking around SMA. The location was absolutely perfect. Bill and Carole were so responsive and the best hosts we have ever had with our many Airbnb rentals. Veronica and Bety, the staff, were wonderful and made us breakfasts which were delicious. They also cleaned the house everyday, made our beds and provided fresh towels when we needed them. Our Spanish language proficiency is limited but we managed to communicate with translator apps and patience. We will be back again and highly recommend this amazing rental.

Host Response

Thank you so much for your lovely review! We are So happy when our guests enjoy our little creation! Please do come back…. You were such interesting and fun guests!! Thank you…. Carole

We had the most wonderful stay at Casa Carole. Bill and Carole were wonderful hosts and their home is simply beautiful. Carole’s design and decor was so intentional and perfectly thought out. Every room had beautiful touches of art and furniture that fit the style of the home brilliantly. Leaving the doors open to the courtyard and the gigantic windows in the living areas brought in beautiful natural light. Bill and Carole were both so responsive when we had questions. The house is impeccably taken care of and Veronica and Betty provided us with the most delicious breakfast every morning and the kids loved them! We also hired them to cook an authentic Mexican dinner which was e enjoyed on the rooftop terrace. We fell in love with San Miguel and this beautiful home and we are already planning our next trip back. I couldn’t recommend this home and the hosts more.

Casa Carole far exceeded our expectations! Located on a quiet street in the old town, it is beautifully decorated with original art, colorful Mexican tiles, and interesting antiques. There are numerous sitting areas for lounging or gathering, inside and out, including a pool patio and rooftop area overlooking the city. The kitchen was extremely well stocked with everything one would need to cook, but there were so many great restaurants nearby we never did. Bill and Carole’s welcome letter was the most extensive of any place we have stayed—filled with great recommendations and helpful tips. We loved our week in SMA, made extra special by Bill and Carole’s hospitality and lovely home.

Host Response

Thank you so much for your lovely review. It makes us very happy to know guests enjoyed our home as well as San Miguel! You are welcome back anytime!!

Bill and Carol were super hosts! Their maids were lovely people who took great care of us, fixing us wonderful Mexican breakfasts. The house was outstanding with plenty of room for our three couples of guests. I have stayed in many Air B & B's in several countries and this was one of our best stays ever. Everything was perfect, Thank you Bill and Carol for providing us with a very memorable place to vacation! Cheers! Bob & Sandra, Dave & Wendy, Chad & Yvonne.

Host Response

Thank you so much for your great review. We work hard to make the house comfortable and we very much appreciate your review.

Do not hesitate to book Bill and Carole’s house. The house is beautifully furnished and decorated with stunning antiques and carole’s artwork. We were so impressed and happy with our stay. It was the perfect location and d such a treat to relax in all the unique spaces of this home. We can’t wait to return! This is a true gem! Vanessa and family

Host Response

Thank you so much Vanessa… mi casa es tu casa!!!!

Where to start….hosts were very responsive from start. The information about the home and city were detailed and made for a very fun experience and easy way to plan our first trip to SMA. The home was exactly as described but even more beautiful in person. The attention to details and the artwork were amazing. Everyone thoroughly enjoyed relaxing in the courtyard by the pool. The staff were quiet and respectful and made wonderful breakfasts. The home is perfectly located with easy walking to everything the city has to offer.

Host Response

Thank you so much for your nice review‼️ We do try‼️ I always want our guests to feel comfortable and cozy…. And beautiful surroundings are important to me so I appreciate it when guests enjoy it too‼️ Our housekeepers commented to us right away that your group was very nice‼️ Mi casa es tu casa…… come back anytime‼️ Bill and Carole

We had a wonderful family reunion in this gorgeous house which is full of beautiful textiles and art and antiques. There are many different sitting areas to enjoy, as well as three outdoor patios. The whole property has beautiful plants and potted trees making it a lovely environment to spend time in. The master bedroom and bathroom are top notch, the second bedroom with two single beds is not huge but has a lot of charm but not suitable for a couple, the third bedroom which is a "basement" unit, is attractive but has limited airflow/ventilation and is rather warm at night. The location, which is always difficult to determine prior to committing, is on a lovely street, but for us, was a little out of the way from most of the restaurants and activities we went to. One can hail a taxi to get most places, but for walking its less central than we had anticipated. Overall, though we had an excellent stay and enjoyed our reunion here very much!

A Beautiful home furnished in authentic Mexican decor, original art ceramics and linens, every detail was carefully thought of. Fully furnished kitchen with water filtration throughout was a huge plus. Large outdoor spaces with lush greenery with many levels to enjoy and relax. Location was perfect to the square and the staff was helpful and thoughtful. Every need was taken care of and Bill and Carole were amazing hosts. They provided many local recommendations that helped make our trip easy and memorable. Information packet full of home details and travel tips. Thank you Bill and Carole for sharing your home with our family. highly recommended

Host Response

Hello! Thank you for the nice review! We are glad you enjoyed your stay and hope you come back!

This is a beautiful set of homes that have been artistically crafted. The house is comfortable and well cared-for. The garden is beautiful. The amenities like AC and POOL HEATING all cost more money. We paid about $7,000 and it did not include sufficient electricity to power the pool and utilities marketed on the platform. That all costs extra. I did not appreciate receiving a phone call from the hosts where Carole spoke rudely in the background about how I should have to pay $1,000 pesos more due to our late arrival. Bill and Carole made a unilateral decision to charge me for arriving at 1am -- nothing in the marketing notes extra fees arriving late. there were no other flights on AA except from DFW that landed at 10:40pm. We ended up splitting the fee. The hosts expect you to pay for extra toilet paper if you need more than 3 rolls per bathroom. Overall it was the tone and spirit of how they talked to me that really prevents me from recommending this place. Too bad.

Host Response

Hello Sharon, Thank you for your review. This is how we are able to improve! We have never before had guests request such a late arrival. We do not charge a fee for arrivals up to 9pm. There is NO TIP required for the housekeeper to meet guests up to 9pm because we pay her to do this. Most of our guests arrive earlier than 9pm because traveling from the airport to San Miguel after dark can be concerning. Anyway we had never had a request to arrive at 1:00 AM and were frankly worried we would not be able to convince our maid Betty (single woman with two small children) to somehow get back to the house in the middle of the night to let you in and show you around. It seemed at the time that a nice tip to Betty from you and your group would be appropriate given the late hour. However, we want you to be happy and will be glad to Zelle pay you the $25 tip you gave her. Just let us know. As to the pool heat and AC---Our Airbnb listing clearly states that those are extra, optional services for which guests need to pay. Every home here in San Miguel with a pool charges by the day to heat the pool. As to AC, most homes in San Miguel do not have AC, but we have several mini-split units. Each of them is separately metered for electrical consumption, because the maids have noted that some guests turn on the AC units throughout the home and then leave them on 24/7 including while doors are open and evev when they have left the house.. (Perhaps not believing climate change is real?) Anyway, the system seems to work well, and we have had no guests complain about it. (For example, guests traveling in some parts of Europe are given a limit on how much TOTAL electricity they can consume without being charged for any use over a very modest amount!) Lastly on the toilet paper front. I am sorry about that little sign in the one bathroom---it should have been removed years ago, because it has NOT been our policy for years. The maids know to replenish TP in the bathrooms as needed. Anyway, we are sorry you became so upset. We are reviewing our information to be sure things are as clear as possible. Sincerely, Carole Meyer

We loved Bill and Carole's place. It was very spacious and in a wonderful location. Everything was beautiful and it was so nice to have the pool! We will definitely consider staying here again if we come back to SMA!

Host Response

Thank you David! Sorry about the wifi, we have never had guests have a problem but we will for sure check it out and add extenders if this is a problem. Many guests stay here and are working remotely. We installed the AC but I know some people do not like to use it. You are welcome back for sure! Carole

Bill and Carole’s home is simply beautiful with a nice central location. The neighborhood was lively and close to downtown without being too loud, allowing for a restful vacation. It is gorgeously appointed and decorated and there is ample indoor and outdoor space. The pool is on the smaller side (as expected) but perfect for dipping and can be heated for a reasonable fee. In terms of communication Bill and Carole are great. Bill and Carole have generously opened their home to families with children (not as common in San Miguel) but I do think with toddlers/young children the stairs and layout would be a tad challenging. For families with older kids I think it would work better, ours loved the rooftop terrace and pool. Vero and Betty kept the home pristine. We learned we did have to be somewhat proactive in requesting/confirming breakfast but it all worked well in the end, with amazing huevos Mexicanos on our last days there. Thank you all for a marvelous time in San Miguel!

Host Response

Hi Julia….. thank you for your review! About the breakfast….perhaps it is not clear in our house book but the maids do not make breakfast each day …. They only make breakfast if the guests request it the night before. Many guests go out for most meals. Anyway, it sounds like it all worked out! As to a gate on the stairs…… I assume you are talking about where the table is next to that set of stairs. I put it there because there is no rail along that 4 feet of floor and a kid could( or an adult) could fall over that edge!! I thought the table would be enough to keep it safe. Anyway, next time we are there I will check this out again. Thank you! Carole Meyer

Ahh, Casa Carole! What a delight! Everything about our visit to San Miguel de Allende was magical, including, and especially, the time we spent at Casa Carole. The space is so lovely, with beautiful artwork and more inviting places to enjoy a book or a glass of wine than you can imagine. We didn't want to leave! The sala in particular became our favorite gathering place. We were thrilled to have the house staff prepare delicious breakfasts, getting each day off to a healthy and happy start. The location of the house allowed us to walk everyday to the town square, but also was enough off the beaten path to guarantee a good night's sleep (can't do anything about those roosters and dogs!). Bill and Carole were responsive to our every need and question, and provided invaluable information about local sites and restaurants. We cannot wait to visit Casa Carole again. Thank you!

Host Response

Thank you Kelly‼️ We are so happy to hear that you enjoyed and appreciate our San Miguel home. You are welcome back for sure…. You are 5 star guests‼️⭐️⭐️⭐️⭐️⭐️

What a magical, artistic, welcoming home. The walls are full of gorgeous art and artifacts that bring it all to life. It's quiet, the beds are super comfortable and you feel like you are in your own private oasis (or small boutique hotel). We rented this home for an executive team retreat and we had enough space to spread out, have lots of privacy, and enjoy all of the home's amenities while still being able to gather in common spaces and be together. It was quite simply - a wonderful visit! Bill and Carole have gone above and beyond to ensure you have everything you need (or need to know). They provided one of the most comprehensive airbnb welcoming books I've ever received. They are stellar hosts and you'll be so glad you stayed. Also, Vero, the wonderful woman who helps w/ the home is gracious, kind, and very helpful!

Host Response

Thank you so much for the great review❤️‼️

3BR Villa in San Miguel de Allende

Jan

Excellent, 3 years ago

This home is simple gorgeous! There are so many beautiful details in every corner. Carole’s artwork hangs on many of the walls, and is the main impact of the design, and the blend of colors and furnishings are so warm and welcoming, it’s a true oasis. It would be easy to stay put at Casa Carole and never leave! There are so many cozy spots to sit and soak in all the beauty, and everything is so well appointed, and the roof-top terrace is amazing. If you do venture out (which we did everyday), its a short 5-8 minute walk to the main plaza. Vero & Betty (maids) are wonderful and in and out every day. They made a special B-day dinner for our friend one evening (along with decoration and cakes) which was a true delight! The home is in a peaceful location. The main sounds you hear are from the church masses being held down the street. It’s quiet in the evenings and you wake in the morning to the sound of birds in the garden, just amazing. Bill & Carole are wonderful hosts, Gracias!

Host Response

Thank you so much! We truly hope you ladies return…. You are the blueprint for our ideal guests‼️

A perfect week in San Miguel de Allende! We stayed at Casa Carole for the first week of Holy Week with our kids and another family and it was truly magical. Our friends rented Casa Cho Latte (the adjoining casita) and we had enough communal spaces while not feeling on top of one another. The kids swam every day in the beautiful pool, which felt like our private oasis. We loved the location, as it was a little quieter than right in Centro, and it was a short walk to the Jardín. They are quite a few floors/stairs in the home (mostly tile), which is very common in SMA so it might be tricky with younger kids, but it was just fine for our preschooler and middle schooler, and they loved having their own spaces. The housekeepers Vero and Betty were wonderful and even made our whole group breakfast one day. We really appreciated Bill & Carole’s recommendations, and responsiveness to all our questions. Can’t wait to come back!

Vero and Betty were lovely housekeepers. We loved the bakery next door to Casa Cho Latte ~ the smell of fresh bread and pastries were awesome and irresistible.

Host Response

Thank you for your nice review! I will check out that forrest we have growing on the roof…. It may need trimming!! You may have noticed that our neighbor built a wall that blocks the view of the church! I will definitely rethink the positioning of the plants. Thank you! Carole

3BR Villa in San Miguel de Allende

Teresa

Excellent, 3 years ago

Super location, unbelievably charming, beautifully done, fantastic artwork (by the owner!!), comfortable, and great outdoor spaces!

We thoroughly enjoyed our nine nights at Casa Carole. The interior courtyard, where we spent most of our time, was extremely relaxing and beautiful. The three-level living spaces were well appointed and decorated with unique and interesting architectural pieces with bedrooms on the garage-level and third levels giving separation for a two-couple stay. In-advance coordination and on-the-ground communications were extremely thorough. Having house-keepers helped minimize our efforts in keeping things in order and more time on relaxing.

The pictures do not do this place justice! It is impeccably authentically decorated and a lovely space for big families. It is well located - easy to walk to central part of town and our favorite two restaurants were just a block away! We rented both houses as two separate families and it was perfect. The AC units worked well and the housekeepers Vero and Bete were thorough and kind - it was a real treat to have them make breakfast for us! Bill and Carole were very patient with our questions. Would highly recommend.

Where to begin? I'm typically not at a loss for words, but to sum up the beauty and character of Casa Carole is nearly impossible! "Love at first sight" is fitting! From the moment we entered we were in a different world. A world so tastefully appointed and maintained it's difficult to convey in words. The art (everywhere - literally!) is perfect. The gardens are just incredible. The variety of cozy spots to sit and soak it all in are plentiful - morning coffee on the rooftop terrace, evening cocktails by the pool or fireplace. The place is simply gorgeous! Well done Bill and Carol! Speaking of the hosts - they are fantastic. We spoke several times during our trip and they were awesome! We loved the 2 wonderful ladies who came each morning to keep things tidy during our stay. The breakfasts they made were perfect! This was our first visit to SMA. Our daughter and her friend (16 and 15) were able to explore the city on their own every day. We all felt very safe. The shops, restaurants and sites of SMA are all wonderful. I'll finish by adding that the pictures just can't adequately capture this lovely home. This beautiful home is a sanctuary in an incredible city.

Casa Carole was an amazing place to experience the richness and beauty of SMA. The house is so close to everything this magical city has to offer while offering moments of respite throughout the busy days to go out and experience even more of SMA. Taking a dip in the pool was refreshing during the day or a siesta by the courtyard or just a moment of relaxation by the roof terrace was what we did to recharge before going out in the town. But some days all we did was enjoy the peace and beauty of this exceptional house.

3BR Villa in San Miguel de Allende

Ben

Excellent, 4 years ago

This was definitely one of my favorite places I’ve ever stayed. The artistic nature of the owners is a perfect accoutrement to the surroundings of San Miguel. Location is phenomenal with easy access to the Jardin and endless amenities. One of the nicest surprises was Mi Bistro 300 just up the street which makes this amazing home feel like it has an in house restaurant. Bill was a great host, staff were phenomenal and our stay could not have been more enjoyable. My only hope is that they’ll host us again. 🙏🏼

3BR Villa in San Miguel de Allende

Jennifer

Excellent, 4 years ago

We had a phenomenal stay at Bill and Carole’s lovely home. I can’t say enough good things that weren’t reflected in prior reviews. We would absolutely come again.

Anyone who is lucky enough to stay at Casa Carole is in for a treat! Everything about the house met or exceeded our expectations. The setting is beautiful, the seamless layout of indoor and outdoor space cannot be beat, and the proximity to so many spots in San Miguel makes it super-convenient. Betty and Vero, the maids, are so sweet and so helpful! We would definitely stay again and would consider renting out Casa Choco Latte as well and bring some more extended family! Thank you Carole and Bill!!

This is such a beautiful house in a great location. Central yet just a little out of the tourists way. We really enjoyed our stay there. The outdoors blends seamlessly with the indoor areas. The lighting is just perfect. It is also rare to find a historic house with an open kitchen, flowing from the living room. The kitchen is well stocked and has great cookwares. It is so inviting to stay in for meals even though there are so many great dining options nearby. The host was excellent with communication. The property is very thoughtfully managed through a local team. Anything we needed onsite was quickly taken care of. We had a wonderful stay!

3BR Villa in San Miguel de Allende

Nancy

Excellent, 4 years ago

Great hosts , and great house , great choice

Ansolutely a stunning home in a fabulous location. The housekeepers come daily and will make you breakfast if desired. The welcome letter we received before our trip was so completely thorough you didn’t want for any further information. Once you stay in this dream land you will want to return again and again. We plan to!!!!

Host Response

Thank you Janis! We are so happy you enjoyed your stay. Please come back…. Always new things to experience in San Miguel‼️

3BR Villa in San Miguel de Allende

Tony

Excellent, 4 years ago

Our family stay was fantastic. Verónica de Maribel where excellent and attentive.

This is a magnificent home, with the most gracious owners who earn their super host title and more! Casa Carole is a short (5 min) walk from the Jardin but remarkably quiet and serene. The casa is full of the most beautiful art (much of it painted by Carole), textiles and artifacts from around the world. The only trouble was deciding which gorgeous chaise, day bed or comfy chair to lounge on, and which would be the favored terrace of the afternoon (there are two, plus a stunning courtyard surrounded by plants and flowers.) San Miguel is a magical city, but there were some days that none of us wanted to leave the house, it’s that lovely and comfortable. Bill and Carole were in residence at their own new casita nearby (separate entrance) and my son and I so enjoyed an evening of drinks with them, hearing their stories of SMA of 25 years ago when they first purchased and built this home. Note the rental also includes the daily service of two lovely maids, Vero and Mirabel, who keep things tidy and will make you beautiful Mexican breakfast. Top class home and hosts — everything was perfection!

We rented Casa for a group of five women celebrating a big birthday. When we walked into Casa Carole everyone gasped! It was even more gorgeous than the photos on the web site. Everywhere you looked there was some beautiful treasure that the owners had picked up on their travels. The house is very comfortably furnished and with exquisite taste. Bill and Carole, owners of the house, could not have been more responsive to our every need. If I emailed them about the slightest thing there was response within minutes. They also give renters a very complete list of instructions including “sights” and restaurants in San Miguel. Bill and Carole suggested a company who came to the house and gave us the necessary Covid tests before our flight home. Very convenient The two maids, Vero and Maribel, came every weekday from 9-3pm and were there to make breakfast if you wish and clean the house. They were adorable – cheerful and accommodating. We rented both houses – Casa Carole and Casa Cho Co Latte – perfect for five people who want their own bedrooms. I would recommend Casa Carole for two couples of the smaller house for a couple or two friends. Location of the house is perfect – on a small lane about 7 minutes’ walk from the Jardin or historical center of San Miguel. I cannot recommend this glorious house enough!!

Host Response

What a lovely review‼️ Thank you All very much. You are always welcome back‼️

This was the best Air BnB we have ever stayed in! I've rented homes all over the world...Australia, France, Greece, Hawaii, Colorado, and this was the most jaw dropping home. The house was enough, but Vero and Maribell, the house keepers, were the sweetest and arranged the most delicious breakfasts for our group. The location was fantastic, a two minute walk to the best little cafe, Bistro 300, 10 minute walk to the Jardin, the wonderful roof tops and adorable restaurants. Bring an extra suitcase because the shopping was amazing! Bill and Carol were a delight to work with too, always available if we had a question. We will definitely be back with family and more friends! Rent this place!!

Host Response

WOW‼️ You made our day‼️ Thank you so much for this glowing review. We do put a lot of thought and effort into our home and it is very rewarding to know that people enjoy it. You are welcome back anytime. If your group is larger keep in mind you can also rent Casa Cho Co Latte and then you would have 5 bedrooms. We will definitely read your review to Maribelle and Vero‼️❤️

Bill and Carole's home was a great place to bring my family for 3 weeks. The welcome letter was very comprehensive and helpful letting us know what we needed to do when we arrived, and all kinds of other helpful information including giving us ideas for transportation, covid testing, information about the city, restaurants, etc. We used it extensively and the recommendations were great. The housekeepers Veronica and Maribel were a big help also, keeping everything clean and tidy and helping us with some meals for our family. They are kind, attentive and easy to share the house with when they are there. When we had friends visit, they rented the attached casita to give them their own space but the ability to share the pool and courtyard with us. The house is centrally located and on a very lovely, quiet, street. The home and grounds are as beautiful as the photos and San Miguel de Allende is, as it boasts, a magical city. We had a wonderful time and would not hesitate to come back and stay again! Patrick and Lauren

3BR Villa in San Miguel de Allende

David

Excellent, 5 years ago

Owners were very helpful. Staff was delightful. The place was breath taking with the decor. Location was absolutely perfect. Very quiet but right in the middle of it all.

Host Response

Thank you David for the wonderful review. we really appreciate it and we love knowing that our guests appreciate and enjoy our home‼️

My family and I traveled to San Miguel and Casa Carole for a week in late June 2021. San Miguel was mostly open and busy. Masks were still required in shops and at the center, but there was a lot of shopping and dining available. Casa Carole is located a short walk from the center. You do need to go up a hill to get there, which was fine for most of us but could be a little tricky for some. Cabs were easy to find at the bottom of the hill. Casa Carole itself was lovely and spacious with many more terrazas and sitting spaces than we could use. We loved the rooftop at the main house - great view and many fruit trees to look at! We also spent time a lot of time at the patio near the pool. The pool is small but nice and the temperature is refreshing. We had plenty of space in the house. There are two master rooms on the top floor of each the main house and casita, the upstairs room with twin beds, and two downstairs rooms in each house. The downstairs rooms in the main house and casita get less airflow the the top floor rooms. The maids Maribel and Vero were very nice and did their jobs efficiently and discreetly. Maribel was very helpful in answering questions about San Miguel. They also made us breakfast a few days - huevos rancheros, chilaquiles, etc. The food was very good and beautifully presented. Finally, Bill and Carole were great hosts. They made sure we got in ok and had everything we needed for our trip. Thank you both!

Host Response

Hi Maddy, Thank you for your review‼️ We had just finished replacing the entire floor in the casita as well as having that level painted a couple weeks before your arrival. We are sorry the new paint smell was still lingering. We do have AC available in both the lower level bedrooms which is a big help for airflow. We will check with our pool guys about the high chlorine. We appreciate your feedback‼️

The home is very lovely, filled with unique and creative touches. The pictures do not do justice to the beauty and expansiveness of the courtyard and pool, nor do they capture how wonderfully light-filled the home is. Tons of space, indoors and out, impeccably clean and filled with creative details. Fairly close to everything. Hosts were very responsive and attentive. We ended up having both the larger home and the adjoining casita, which made for complete privacy.

Carole and Bill have created a magical home with such love and attention to detail it makes us wanna come and live in San Miguel. The house exceeds all expectations we had. I rate it a 12 out of 10 and can’t wait to be back.

Host Response

Thanks for the great review! You and Siobhan as well as your friends are welcome back any time! We look forward to seeing the photos that you said Siobhan was taking. And, yes, perhaps our paths will cross in the future. Bill and Carole

3BR Villa in San Miguel de Allende

Carmen

Excellent, 7 years ago

No better place to be is you are going to San Miguel Allende. The decoration of the house is amazing. The helper that take care of the house and some breakfast are extraordinary. The process for rent this particular house is very detail oriented. 5 Start Recomendation.

Carole and Bill’s home is expansive, architecturally stunning and as colorful as the beautiful town. We felt right at home and enjoyed all the personal touches and the luxury of our surrounding. Our favorites were the master suite, the kitchen and the beautiful doors opening to the courtyard. The location is perfect and a short walk to town. Carole and Bill were very responsive when we were dealing with a medical emergency. They go above and beyond to make your stay as smooth as it can be.

Casa Carole is beautiful, both inside and out. The house is thoughtfully designed and decorated, with spaces to stretch out in the lap of luxury. The kitchen is extremely well-equipped, giving you an option of preparing your own food or relying on the in-house cook, who works from 9 a.m. to 3 p.m. daily except weekends. There were nine of us altogether, staying in the house for five days. The space is so expansive that we never felt crowded. The staff, which includes a maid, was pleasant. But make sure you're up on your Spanish, or communicating with them could be a bit challenging. The location is perfect, on an extremely narrow street that's quiet except for fireworks on Sunday mornings that typically mark celebrations around town. it's about a 15-minute walk to the center of the city -- an area known as the Jardin (garden), which includes the iconic church known as the Parroquia. We loved our stay there.

Host Response

Dear Peter and Karen, Thanks so much for your wonderful review. We are always pleased to know that our guests have enjoyed our home. You and your family are welcome back any time. Best regards, Bill and Carole

As the former mayor of San Francisco, I have travelled to spectacular cities on every continent in the world. The Mexican city of Miguel de Allende in general and this house in particular more than lived up to every glorious description that literature and friends shared with us. We marveled at this lovely home and could not believe our great luck to have found it. This unique city in Mexico should be in everyone's bucket list. And this house is a magnificent place to stay while visiting this extraordinary city. Every room is full of lovely art work and comfortable furnishings that invite you to relax while the two friendly staff ladies come every day to clean, cook delicious meals and do laundry. We did a brunch in the courtyard by the pool one and another in the upper terrace overlooking the city. Beds were even more comfortable as those at our own home. There is even have a house phone for easy, free calls to the US. Owner Bob Meyer himself called at least once to make sure all was well and offer suggestions for things to do while you are a guest. We learned very quickly to trust him and his recommendations. We had a small issue come up while we were there and we called him to let him know and by the time we returned to the house a few hours later the item had been replaced which was totally above and beyond what one would expect in a timeframe of 2-3 hours.. We trust we will be able to return some day where we created some wonderful memories for our family.

I can't say enough good things about Casa Carole. The house was very comfortable, beautifully decorated and spotless. The location was perfect for just about anything and a short walk to the main area of town. The staff at house were wonderful. Bill and Carole gave us great restaurant suggestions as well as things to do. We took my mother to San Miguel for her birthday and appreciated such a comfortable house that gave us lots of room to sit and chat. I highly recommend Casa Carole. You will not be disappointed!

Host Response

Hi Cheryl..... thank you for your lovely review! How fun to have your girlfriends down for a girls trip! They will love SMA I am sure‼️ Mi casa es tu casa ‼️ Many thanks.... Carole

Loved the comfort of the home, the decor, the attention to detail and the proximity to the center of SMA

Host Response

Dear Mana, Thank you so much for your appreciative public review of your stay at Casa Carole. You and your family are welcome back to Casa Carole any time. Because you sent us a much longer, detailed private review that we know prospective guests would find helpful, we wanted to re-post it here: "Casa Carole is an absolutely spectacular jewel in the gorgeous city of SMA. It has every modern amenity but also maintains the beautiful authenticity of a true Mexican villa. It is decorated with pristine detail that dz we the art of Mexico in combination with the gorgeous artwork of Carole Meyer. The Meyers have an incredible eye for beauty and their attention to detail was so appreciated by our family. The house is walking distance to the Jardin, the center of SMA life. It is convenient, comfortable and a great choice for families and parties with children. The staff is very kind yet unintrusive. We give Casa Carole our highest recommendation. We hope to visit again next year! Thank you for a wonderful trip. November 2017"

This is an exceptionally beautiful and tranquil hacienda in one of the best locations in San Miguel! We recently spent 10 days at Casa Carole and could not imagine a more comfortable and hospitable home in all of San Miguel nor one that is more reflective of the character and traditions of that magical town. It is immediately evident that Bill and Carole have spent many years creating a welcoming home with a refined personality that combines the natural beauty of the central Mexican highlands with wonderful original artwork, soulful antiques, comfortable furnishings. Located on a quiet street just a few minutes walk from the center of town and right around the corner from San Miguel’s best restaurant, this home offered a relaxing retreat that invited us to linger over breakfast on the rooftop, or enjoy an afternoon cocktail in the many outdoor and open air spaces that are immaculately maintained by Rosa and Theresa. We particularly enjoyed returning “home” in the late afternoon each day. Tired from the day spent roaming the town and exploring the surrounding countryside, we relaxed by the pool with a glass of wine, the smell of fresh baked bread from the tiny bakery around the corner calling us to stop in for a snack before dinner or some hot bolillos. Every morning we were warmly greeted by the housekeepers, Rosa and Theresa, who ensured that we were always comfortable and our stay was worry free. Their kind and friendly manner made us always feel welcome and at home. There are some very fine hotels in town, but if you truly want a taste of the good life in San Miguel you must stay here! Thank you Bill and Carole for sharing your home with us and making our first visit to San Miguel a great experience! Chris and Sally

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