Juan

S

Shadia

3 weeks ago

5.0

Rooftop Heated Jacuzzi

Safety is always number one when traveling and having the gate guards and information for emergency’s was great and peace of mind. Ferry to Cozumel is a 12 minute walk and to other shops and restaurants. House was just as described. Maintenance man was a text away and responded immediately. All in all a great stay. And a plus that we were able to place a Walmart order and have it organized and refrigerated when we arrived.

We spent two fantastic weeks in the house. It’s spacious enough to accommodate 16 people. Each couple had their own bathroom and a lovely view of the coconut palms and the sea. The teenagers were happy to share the two dormitories. We particularly enjoyed the cooking of Chef Kim and his son. We simply had to arrange a time for meals and they prepared delicious brunches and dinners featuring traditional dishes and plenty of fresh fruit. The only downsides were: - the sargassum seaweed, which prevented us from swimming and turned the sea water brown. Unfortunately, the whole coastline was overrun with it this summer. - On two occasions, there was no hot water in the showers when we returned from an excursion, and the toilets downstairs were blocked. Apparently this happens often because the pipes are too small in Mexico. Fortunately, Maria was always there to help us and find a solution. Despite this, we really did have a wonderful holiday and we hope to be able to come back one day!