Jose Cristobal

Reviews

Superhost

70 total reviews

94% rated 5★

70 reviews

4.93

2024–2026

70 reviews

5BR Villa in Cancún

Marco

Good, 3 weeks ago

Everything was excellent, except that the air conditioning didn't work in one of the rooms, so it was basically one room less.

We chose José Cristóbal's house based on the great reviews and, of course, the photos and location of his property, and it was an excellent choice. Communication with J.C. was constant; he was very attentive, responded immediately, and resolved any issues. Your house has an amazing location and direct access to the plaza. My family really enjoys the Puerto Cancún area, and for us, waking up and walking a few steps along the shore of the marina, saying hello to the sailors preparing their luxury yachts, and then visiting a restaurant or café is the best option. The condominium's security personnel were very friendly to us, and it is very evident that they keep an eye on everything to ensure that everything is in order. Thank you for everything; we would love to stay at your place again.

5BR Villa in Cancún

Marcos

Repeat guest

Excellent, 6 months ago

Everything was great as always, thank you so much for everything.

5BR Villa in Cancún

Marcos

Repeat guest

Excellent, 6 months ago

Everything was excellent. Very nice facilities and excellent service. Thank you for everything.

The house is spacious and beautifully designed. It gets plenty of natural light when you want it, but you can also make it dark and cozy using the curtains. Everything was very clean, and the air conditioning worked perfectly. There are two Wi-Fi networks with great coverage and speed (especially good for Mexico). We didn’t use them, but there’s both a traditional and a gas BBQ available. The kitchen is fully equipped and even includes an espresso machine — which is quite rare in Mexico! Parking is very convenient, with space for three medium-sized cars or two large ones. The complex itself is lovely, featuring 24/7 security, restaurants, and a nice pool area.

l can't wait to book this stay again. My friends & l booked this spot for my 40th birthday trip to Cancun. When l tell you , we have no regrets l'm not lying. Its located in Puerto Cancun, about a 20mins ride from the airport. Check-in was a breeze. The place was clean & spacious. There's a huge mall about a minute walk when you exit the premises. It has everything you would need in there, including a super market. A taxi ride to the market if looking for souvenirs is about a 15min ride for about $10. The place was a 10/10.

5BR Villa in Cancún

Fernando

Excellent, 1 year ago

The house is very nice and comfortable; excellent location. José is very friendly and accessible with everything.

Jose’s home was amazing! The view is breathtaking I had a group of 6 and we still had extra sleeping spaces. The only con may be there is a ton of stairs inside the home and it’s 4 stories but if you’re not afraid of a little exercise you’ll be totally fine! The security when you first turn in will check everyday to make sure there is no outsiders entering the property so we felt safe at all times. So overall I will give 10/10 and we will return to the property:)

My stay at Jose’s place was a wonderful experience from start to finish. The location couldn’t have been more ideal it’s just a one minute walk from a beautiful marina side mall with a fantastic food market and a great selection of restaurants. Enjoying meals with views overlooking the water was a definite highlight. One of the most unique features was the direct marina access, you can rent a jet ski or even charter a private yacht right from the backyard. It really added an extra level of luxury and convenience to the experience. The home itself was clean, comfortable, and exactly as described. It had everything we needed for a relaxing stay. Jose was incredibly responsive and flexible throughout our visit. His easygoing communication and willingness to accommodate made the experience completely stress-free. For the quality, comfort, and unbeatable location, the price was great. I would absolutely recommend this place to anyone visiting the area and would gladly return in future.

I don’t like leaving anything less than 5 stars, especially when a host has potential to improve—so I’m sharing this feedback in the hope it helps. The place itself is spacious and in a great location, next to a nice mall and within a safe, gated community. The gym and pool are also great perks. That said, cleanliness needs serious attention. The fridge was dirty, the freezer was pretty disgusting, and the bed sheets didn’t seem freshly washed. One of the bathrooms didn’t have hot water, and when we arrived, the upper floor felt like a sauna since the A/C was off—coming straight from the airport into that wasn’t a great first impression. Also, small details were overlooked: no guidance on towels, sheets, or dishes, and we had to figure out where the laundry detergent was. Lastly, the pool table in the pictures is more for decoration—it’s flimsy and unusable, with broken sticks. The “no guests allowed” rule is also a bit restrictive. Overall, this place has good bones but could benef

5BR Villa in Cancún

Adam

Repeat guest

Excellent, 1 year ago

First of all the View is just breathtaking!! The house is beautiful, really enjoyed our stay. Thanks Jose, will return again!!

There is no good reception from the host also does not leave someone on duty and does not describe the place as well

Host Response

Siento mucho la confusión que tuviste , el acceso de manera automática es normal en los air b.

My stay at this Airbnb in Cancun was absolutely phenomenal! From the moment I arrived, I was welcomed with warmth and hospitality that made me feel right at home. The property was spotless, beautifully designed, and perfectly equipped with everything I needed for a relaxing getaway. The location was unbeatable—close to stunning beaches, vibrant local markets, and fantastic restaurants. The host went above and beyond to ensure my stay was seamless, offering great recommendations for activities and dining options. Waking up and enjoying the peaceful ambiance of the property made this trip unforgettable. I can’t recommend this Airbnb enough and will definitely be returning on my next visit to Cancun!

5BR Villa in Cancún

Luis

Excellent, 1 year ago

Everything is very, excellent house

This Home Was Absolutely Amazing Private & Presidential. The Pictures Does It No Justice. 24 hr Security Feels Super Safe Not Just Anybody Can Get Back There. The View Was Outstanding Right By The Water With Shopping Malls & Restaurants Right Around The Corner . This Place Is Very Classy & Luxury Well Worth Every Penny . The Host Was Very Responsive & Nice . When I Say You Feel Right At Home It’s Nothing In This House Will Make You Feel Otherwise. Every Room Has A Beautiful View. Full Of Big Glass Windows With Comfortable Bedding And Elegant Lighting. The Nicest House I Been To In Mexico And I Will Be Returning. If You Like Luxury & Want To Feel Safe While Living It This Is The Place To Be.

5BR Villa in Cancún

Fernando

Excellent, 1 year ago

José Cristóbal always attentive to any requirement that there was. Especially maintenance. Unbeatable location next to Shopping Mall.

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