Laura

Reviews

Superhost

70 total reviews

91% Excellent

70 reviews

4.90

2021–2026

Cleanliness 5.0

Accuracy 4.9

Communication 5.0

Location 4.9

Check-in 4.9

Value 4.7

70 reviews

3BR Villa in Isla Mujeres

Junior

Excellent, 4 months ago

Hospitality was phenomenal, the home was beautiful. We will absolutely be back next year!

Everything was what we expected! Unfortunately the area we stayed lost power. We always had quick responses back

Host Response

These were perfect guests, we are so pleased they enjoyed the house. Being a small island from time the electricity does go off. It doesn't happen very often but unfortunately it did during these guests stay. We offered them a refund and a special offer whenever they want to return. They were very kind about it and said they didn't need a refund and would be very happy with a special deal when they return. Thank you!

My family and I very much enjoyed our stay at La Hacienda Garrafon. The home is excellent as advertised and we had everything we needed. Unfortunately we arrived during a rainstorm on a golf cart, but Laura was there to meet us with towels to dry ourselves off. We could not have been happier and can’t wait to return. The home is close to many beach clubs and great restaurants on Punta Sur. Trips to the north were quick (20 mins via golf cart) and the neighborhood was generally quiet. We definitely enjoyed sunsets on the rooftop and relaxing in the pool.

The house was beautiful and looked just like it did in the pictures. Laura the host was very responsive and helpful. I send several e-mails asking for recommendations for restaurants, golf cart rentals, and beaches nearby. She helped make our stay a wonderful experience. The Wifi went out the first night we were there and she immediately sent in someone to fix it after I notified her of the problem. There is a restaurant and a very small grocery store right across the street. Loved it!

Lura was a wonderful and responsive host. The house is luxurious and roomy and the outdoor area is perfect for relaxing in the warm climate - with several options, including a pool the roof terrace. There are a number of restaurants within walking distance, as is Garaffon Park and the smaller (less well appointed and cheaper) Garaffon Castle resort. The best beaches are some distance away ( $10 cab ride or an 8km walk) I would highly recommend this home for a family with older kids or 3 adult couples (as we were). All in all a fantastic place to visit! Thank you Laura - this was a wonderful week.

We love Isla Mujeres first off. But this house OMG we loved it. Just beautiful, granite all throughout the home. We had hot water and good water pressure, which can be a problem in some places on the island. The bathrooms are beautiful! The backyard with the pool is gorgeous. We actually had the pleasure of meeting the owner, and what a gentleman he is. Laura, our host, was so responsive and full of recommendations. She did not lead us astray. We will definitely come back and book with them again. Home was spotless and kitchen well stocked. The beds were comfortable. The only downside is we had to leave!

Host Response

We try very hard to get things right, it is nevertheless so rewarding to get a review like this. They were the perfect guests, they left the house in excellent order and we would love to welcome them back here again.

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