Ingrid

Reviews

Superhost

164 total reviews

88% Excellent

164 reviews

4.78

2018–2026

Cleanliness 5.0

Accuracy 4.8

Communication 4.8

Location 5.0

Check-in 4.9

Value 4.8

164 reviews

4BR Villa in Akumal

Tamila

Excellent, 1 month ago

We enjoyed our stay in this well-appointed villa. We were very active during the day and it was a perfect place to unwind at night right on the sea, under the stars

Our group of nine had such an amazing stay here. From the moment we arrived, it felt less like a rental and more like a home. The views are incredible, the bedrooms stayed nice and cool with great AC, and we loved feeling surrounded by nature while still being an easy walk from restaurants, shops, and activities. One of the highlights was Rosa and Humberto. They were so kind, welcoming, and helpful throughout our stay, and they truly made the experience feel special. Ingrid was also a wonderful host and always quick to respond whenever we had a question. We made memories we’ll be talking about for a long time. I’d happily stay here again and would recommend it to anyone visiting Akumal.

Host Response

Thank you and we will be very happy to have you back.

The villa and casita were absolutely wonderful! This was a perfect stay from beginning to end. The sea view, the large luxurious bedrooms with powerful AC, the staff on site, the pool, the lounging area, it was all fantastic! Easy checkin and checkout, the host was very responsive and answered all our questions quickly! I would absolutely stay there again anytime!

Host Response

Thank you so much for your kind words. I’m truly glad you enjoyed the house and had a wonderful stay from beginning to end. It would be a pleasure to welcome you back anytime.

This was our second stay at Casa Luna and it was just as magical this time around! The property is so comfortable and spacious; it feels like staying in a private compound on the Caribbean especially with the standalone carriage house which is an amazing feature on its own. The grounds and house are immaculately maintained and there are so many wonderful gathering places for your entire party. The property abuts a lovely park, providing unobstructed panoramic views of nature and ocean. Sunrises, as you might expect, are worth waking up for! You couldn’t be better situated to enjoy the excellent al fresco dining options - a short walk to the restaurants in the village in one direction and up the beach road towards the lagoon in the other. Finally, I can’t say enough about our host Ingrid and her amazing team who take such wonderful care of this gem of a property. All three individuals were absolutely lovely to deal with, and all the more reason to book Casa Luna if it’s available.

Host Response

Thank you so much for your beautiful words and for choosing Casa Luna once again. It truly means a lot to have you return and enjoy the property just as much the second time. I’m delighted to hear you appreciated the space, the surroundings, and those special sunrise moments, they are indeed something to treasure. It was a pleasure hosting you, and we would be absolutely happy to welcome you back anytime. Warm regards,

This was a spectacular stay. We just loved the location, the staff, and the house. Being right on the water, with a full kitchen, plenty of balconies, and a huge back patio were amazing. Akamal is a nice spot that is definitely touristy, but feels small in comparison to Tulum and Playa del Carmen. We made friends with the local iguanas, and enjoyed snorkeling right off the private dock. Watching sunrise and moonrise from our private balcony was a highlight. As was the private meal that Rosa made for us after a long day visiting Chichen Itza.

Three generations of our family gathered for the Christmas to New Years holidays, the youngest four of our group of ten were aged 5 to 7 and the house accommodated all of our needs, with plenty of space and a child-friendly swimming pool which was a big hit, even though the ocean (Half Moon Bay) was right in front of us, and offered good snorkeling. We expected crowds, and they were there in the business center of Akumal, but our neighborhood could not have been more peaceful. The house is located halfway, an easy walk, between the restaurants and shops of “town” and the wonderful Yal-Ku lagoon where we all swam several times. And the Buena Vida restaurant (very child-friendly) was just a few doors away. Ingrid, who lives in an apartment alongside the house, was a gracious host, always attentive to our needs and questions. We could not have chosen a better place.

Host Response

Thank you so much for your wonderful review. I’m very happy to hear that Villa Balam Ek was a great fit for your family gathering and that you enjoyed the pool, the location, and the peaceful neighborhood. It was truly a pleasure hosting you, and you are welcome back any time!

We had a great stay at Casa Luna. There was plenty of space for our two families (4 adults and 6 kids). Lots of space to find a quiet place to relax. The pool was a great place for the kids to play and we loved the upper deck for relaxing and reading a good book.

Host Response

Thank you so much for your lovely review! I’m very happy to hear that Casa Luna worked well for your two families and that you enjoyed the pool and the upper deck. It was a pleasure hosting you, and I`ll be happy to welcome you back!

Loved villa balam ek! The house was beautiful right on the water. Being able to hear the waves from every room is priceless. Ingrid communicated quickly with any issues and is always available! The location of the house is amazing. There are places to eat and things to do at walking distance. Will definitely be back again!

Host Response

Thank you so much for your kind words! I'm so happy to hear you enjoyed your stay at Villa Balam Ek and appreciated the ocean sounds, location, and nearby spots to explore. It was a true pleasure hosting you, and I'm always here if you need anything. I'd love to welcome you back anytime—hasta pronto!

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