Guillermo
Reviews
Superhost160 total reviews
91% rated 5★
160 reviews
4.86
2018–2026
160 reviews
Diego
Excellent, 5 months ago
Very nice place, close to downtown Valle; the house is great for children as it has plenty of space for them to play. We had a very good time.
Zan
Excellent, 8 months ago
The accommodation is impeccable and ideal for large groups that additionally need privacy, since the space is spacious and sectioned. The house has everything you need and more to have an amazing time. The rooms are comfortable and the service of Mr. Jorge, who helps out in the house, is also outstanding for his willingness. Without a doubt, a perfect option in the area. I should mention that Guillermo, the host, helped us by sending a forgotten cell phone to CDMX in less than 24 hours, and that is completely part of his hospitality and attentiveness totally recommended
Aileen
Excellent, 8 months ago
Our experience at this home in Valle de Bravo was excellent and highly recommended. The house is very comfortable and sits at the top of a hill, truly giving you the feeling of living a mountain retreat experience, surrounded by nature and tranquility. The location is outstanding, with quick and easy access to downtown Valle de Bravo, the lake, and Avándaro, making it very convenient while still feeling peaceful and secluded. The interior spaces are very spacious, and the property features large garden areas where children can play freely. There is also plenty of parking, a trampoline for kids, a fire pit, and several other amenities that make the stay enjoyable for both children and adults. A wonderful highlight is the separate guest house, elevated and designed with glass walls, offering beautiful views of the surrounding nature and a truly unique experience. The staff who assist at the house are extremely attentive, always willing to help and make the stay as comfortable as poss
Juana
Excellent, 9 months ago
Beautiful house! With enough space! Guillermo and Mr. Jorge are always attentive!!! Thank you very much, the view from the windows is beautiful!! The fireplace is a nice space to spend a beautiful night!
Gustavo
Excellent, 10 months ago
Guillermos is a great host. Responsive, proactive and good communicator.
Lisa Paulina
Excellent, 1 year ago
Excellent and very comfortable!!
Bren
Excellent, 1 year ago
In general, the entire stay and service was wonderful. Only a few bugs, particularly at night, were found in the main house.
Rosalva
Excellent, 1 year ago
Everything was very good, we struggled a little to find the house because it did not have the number outside, but they gave us the instruction by phone and it was very easy to find it. The house is very nice and perfect for our group of 13 adults and a girl, it is very close to businesses and relatively close to downtown and the pier. The service we received was excellent, we are very grateful to the family who lives there, they took good care of us and they are very kind. Thank you.
Jessica Mariana
Excellent, 1 year ago
Guillermo was very attentive and helpful at all times. Mr. Jorge greeted us, showed us the house and guided us on the services. The house is very beautiful and clean, we had a quiet and fun stay. We definitely want to go back.
Brenda
Excellent, 1 year ago
This accommodation was excellent in many aspects, from the communication with Guillermo, who is the most friendly and attentive host, as well as with Mr. Jorge, who supported us at all times. As for the house, it had everything for my family to have a comfortable stay and enjoy the huge house that has everything you need for a short stay, a very cozy place with a huge plot full of beautiful trees and everything is very green! Definitely a place we want to go back to!
Omar
Excellent, 1 year ago
Definitely a family place, with enough space for the kids and the whole family.
Mónica
Excellent, 1 year ago
We really liked the house, it is very spacious and cozy. It has everything to spend a very pleasant time with the family. They were very flexible with the check-in and check-out times and Mr. Jorge was always attentive. Highly recommend!
Irma
Excellent, 1 year ago
thank you so much everything's very good
Nayeli
Excellent, 1 year ago
A good place to stay, quiet and pleasant
Jose
Excellent, 1 year ago
EXCELLENT LOCATION, LARGE GREEN AREA, GRILL AND EVERYTHING YOU NEED TO ENJOY, THE ATTENTION OF JORGE AND HIS FAMILY ALWAYS ON THE SLOPE OF WHAT WAS NEEDED, COMFORTABLE BEDS, FACILITIES A LITTLE OLD ONE WOULD BE FINE A PROMPT REMODELING, BUT IN GENERAL FOR A COUPLE OF DAYS IS VERY ACCEPTABLE
Leticia
Excellent, 1 year ago
Thank you Guillermo for the attention you gave us We felt welcome and our pets thoroughly enjoyed the place and the space The location is very central to go for a walk and buy what you need
Antonio
Excellent, 1 year ago
Great place, quite comfortable and with a very good location... if in doubt I would come back to the place!!
Gustavo
Excellent, 1 year ago
Very large and well-maintained property.
Pamela
Excellent, 1 year ago
good place to stay with large groups, a little complicated to arrive because they were fixing the street, from that outside, everything is fine
Lalo
Excellent, 1 year ago
The house is spacious, the bedrooms are cozy, the patio is very spacious with very well cared for and beautiful pasture, the truth was a comfortable and pleasant weekend.
Marcela
Excellent, 1 year ago
Thank you for your support in everything
Giselle
Excellent, 1 year ago
Guillermo was very attentive and kind. Outstanding kindness. Don Jorge and his family, who take care of the place were very warm and always available. They are people who make you feel at home. The place is simple, rustic and with everything necessary for a great stay. The spacious and beautiful green areas. Definitely highly recommended.
Victor M.
Excellent, 2 years ago
The stay was really nice and enjoyable. Although we did not enjoy as we would have liked the property; just that beautiful, very quiet and private. Also the attentions of Jorge and his wife were really nice. We hope to return soon.
Sergio
Excellent, 2 years ago
Very good space to live with the family. Guillermo was very attentive to our doubts we had and met our expectations to be well for the weekend.
Javier
Excellent, 2 years ago
Very good place and very central. Everything you need for meetings of 30 people, nice gardens. The only thing is that since it's very wooded, some bugs get in.
Kehila
Excellent, 2 years ago
Excellent accommodation, very large and central, excellent attention from Mr. Guillermo and Mr. Jorge! Highly recommended ⭐️⭐️⭐️⭐️⭐️
Alexandra
Excellent, 2 years ago
An excellent place to spend a few pleasant days with the family! Mr. Jorge is super attentive and very kind. We'll definitely be back soon!
Enrique
Good, 2 years ago
Well located house, we were comfortable. I only recommend a bit of maintenance since the keys throw a lot of water in all the bedrooms. Everything else is fine, location and very easy access to get to. Thank you
Alex
Excellent, 2 years ago
The place has a super central location, the house has a huge patio to enjoy. I highly recommend it.
Pedro
Excellent, 2 years ago
This house in Valle is in a great location and has a large property, as well as a beautiful and enjoyable garden. The house itself is rustic and simple, but it is clean, with large spaces and plenty of rooms for large groups, like ours.
Taro
Excellent, 2 years ago
Great for our vacation with 7 families!
Jorge Antonio
Excellent, 2 years ago
A really cool place to enjoy with family or friends. The rooms are very nice and clean, and it's very close to various locations.
Javier
Excellent, 2 years ago
Excellent host Guillermo, I highly recommend it thanks for your attention 🙏
Isaac
Excellent, 2 years ago
It is a very large place, excellent for large groups, it is very well located, they also allow pets, you can walk to the shopping area and with a huge green area.
José Luis
Excellent, 2 years ago
An excellent place to spend a weekend with family or friends in Valle de Bravo. Guillermo and Mr. Jorge are very attentive and our stay was very good. The house is very spacious and has a fireplace so you can roast marshmallows, the patio is very spacious and is in very good condition. All the rooms have a bathroom, which is very practical. There are also a couple of barbecues for meals in the garden or on the house's terrace. Additionally, outside the house there are stores for almost everything and a Soriana one block away.
Malu
Excellent, 2 years ago
Excellent place to spend time with family or friends
Lola
Excellent, 2 years ago
The place was perfect, you can walk to the center in 10, 12 minutes, the place is ideal to rest, very comfortable and clean beds, hot water and all the amenities, Jorge, the caretaker, is always attentive to what you need, the space is large, very comfortable living room, large table, all the rooms have a bathroom and that's wonderful! My 2 dogs were happy because of the huge, well-kept green area. The only thing to be careful of is that when you get back from breakfast around 11:30 am, Jorge's dogs were loose. You should be careful if you bring a pet, first check before letting it loose. As soon as Jorge notices, he calls his dogs and puts them away. Other than that, they can be anywhere in the house and it's 100% safe. The place is wonderful, I recommend it and I will definitely be back. :) Look no further. This place is great.
Marco
OK, 2 years ago
Acceptable and flexible
Rudi
Excellent, 3 years ago
Very good experience
Abraham
Excellent, 3 years ago
An excellent place to rest and celebrate. Jorge and his wife are very attentive and good people. I recommend it 100%.
Julio Cesar
Excellent, 3 years ago
It is an excellent house, very nice, spacious, clean and with areas to be able to do some sports activities or games, outside the house, there are various businesses, which help you in case you forget something at home, the treatment by the manager, Mr. Jorge is very good, he tries to have what you need in time, he is a very kind and honest person, I would definitely return to stay at that house.
Karla
Excellent, 3 years ago
Excellent host, good place, kindness, highly recommended.
Erica
Excellent, 3 years ago
The house is great for large families. It is very conveniently located because everything is close and there are also many shops, pharmacies, butchers and a supermarket nearby in case something is missing. The house is ideal for resting, it is very spacious and the garden in the hot season is a haven, everything is in perfect order and clean, in addition to the fact that Mr. Jorge is always attentive to what is needed. We will definitely return to Guillermo's house when we visit Valle de Bravo again
José
Excellent, 3 years ago
Excellent for relaxing. My only suggestion is to fumigate the house, mainly the kitchen. I would definitely return to Guillermo's house on another occasion.
Marco Antonio
Excellent, 3 years ago
An excellent choice for a weekend, especially with families or large groups. All the facilities are clean and Guillermo and Don Jorge's service is excellent. We were very comfortable during our stay, everything was excellent.
Manuel
Excellent, 3 years ago
A very nice place, the garden is very large, and Guillermo's service was perfect.
Gerardo
Excellent, 3 years ago
Highly recommended for large groups; the house is huge and cozy.
Miguel Angel
Good, 3 years ago
The house is well located to get to the center in about 5 minutes by car. There is a Soriana and a Chedraui nearby. Many small shops around. The house is very spacious. The microwave was faulty, but they very kindly replaced it with a new one. Some rooms are missing electrical outlets. Guillermo is very helpful and Don Jorge too
Hernan
Excellent, 3 years ago
Good place to stay, friendly people, close to shops and close to entertainment venues!!!
Edgar
Excellent, 3 years ago
We had a very pleasant time at Guillermo's house, who was friendly at all times, it is a highly recommended accommodation.
Angel
Excellent, 3 years ago
The accommodation is super nice, just as seen in the photos. Large spaces and they were always attentive to our needs. They got us firewood for the campfire and they got us an electrical extension to play music in the garden. The accommodation is large and you don't bother anyone with the noise. Across the street you'll find shops and stores.
Omar
Excellent, 3 years ago
An excellent house to share with friends!!
Claudia Yuritzi
Excellent, 3 years ago
It was great!
Martin
Excellent, 4 years ago
Very good house, very attentive, great location.
Fernando
Excellent, 4 years ago
Good place for meetings, safe and accessible. The deal was friendly and friendly!
Luis Alberto
Excellent, 4 years ago
The communication was excellent, the facilities were very pleasant and the manager was very helpful.
Paola
Excellent, 4 years ago
Very good space, very comfortable, excellent service and communication. Highly recommended. Thank you.
Roberto Carlos
OK, 4 years ago
Good place only that it needs things in the kitchen, the light went out due to faults in the house due to the rain in relation to the bedrooms. The beds are good. It only takes the beds to adapt it more to the clients
Rene
Excellent, 4 years ago
100% recommended. An extraordinary space!!
Martha
Excellent, 4 years ago
Excellent treatment, downtown location, very nice stay.
Yuriko Yadira
Excellent, 4 years ago
Perfect service and also a quiet space to live with families
Dianna
Excellent, 4 years ago
The house is very spacious and clean, the Same view. It's also in a good location.
Clemente
Good, 4 years ago
PERFECT HOUSE FOR LARGE GROUPS OF PEOPLE. VERY GOOD LOCATION IN THE VILLAGE.
Maria Luz
Excellent, 4 years ago
Excellent host, Guillermo gives you all the facilities to have an unparalleled stay.
Brenda
Excellent, 4 years ago
An excellent place to spend time with the family. The house is in an excellent location and view! I love that they accept pets, so it's a great option.
Julio Jesus
Excellent, 4 years ago
Great place to spend the weekend, very spacious and comfortable
Diego
Excellent, 4 years ago
Great communication with the host. The house is ideal if you are going with very large groups. Lots of beds and lots of garden area. In addition to being very well located within the village. Mr. Jorge is always very attentive
Alma Yannin
Excellent, 4 years ago
A very nice house, large but cozy, excellent communication with the host and attention during the stay not to speak, it is as it says its publication
Guillermo Ernesto
Excellent, 4 years ago
very good place, good location, spacious garden, super recommended, thank you
Ramses
Excellent, 4 years ago
Everything was great, the spaces are large and Don Jorge was always there to help us with what we needed. We would definitely rent here again.
Maria Victoria
Excellent, 4 years ago
It is a very comfortable, spacious house, a huge and very nice garden, they will have a very good time there.
Karla
Excellent, 4 years ago
Super recommended, excellent care and communication
Luis Fabian
Excellent, 4 years ago
Excellent people, excellent facilities, very friendly and formal
Lisseth
Excellent, 4 years ago
The house is beautiful very large to have a good time with friends it has a beautiful garden and the people who serve you very friendly, 100% recommended!
Constanza
Excellent, 4 years ago
Excellent place! Close to downtown, large green areas and spacious rooms! Very good attention !
Roberto
Excellent, 4 years ago
The house has many advantages: - Good temperature -Hot water, Wi-Fi - Ample parking and an extraordinary garden - The owner is always very attentive, excellent communication and complies with everything indicated. - Best of all, Mr. Jorge and his wife, who is the marriage that attends to you. They are really attentive, polite and always watching how to make you feel good. An excellent choice!!
Victoria
Excellent, 4 years ago
Excellent service, both the person who contacted us and the one who received us, very cozy, spacious and clean. We were able to enjoy every corner of the house
Jesús
Not good, 4 years ago
Guillermo was immediately contacted by text message when the payment for the stay was made, however he does not make phone contact. This is a large property, with good layout and design on a sprawling lot and large gardens. The house needs maintenance; it has leaks in the bedroom and kitchen, damaged furniture in several areas, broken glass and cockroaches in the kitchen. The house is centrally located, however there are street stalls at the entrance, a hospital in front and next door is the police command. Transit is a bit tricky and cars parked in double row, sometimes clogging the driveway.
Host Response
Please read the rest of our reviews, because we consider that this one that makes us Jesus is not fair. We are extremely sorry for your discomfort; they booked our house that has a capacity of 12 people, but their guests canceled them, and only he and his partner were there. We believe this was a determining factor in her discomfort and the severity of her comments. I confirm that, as soon as he booked, we contacted him immediately, by text message, providing the address, exact location, name and phone number of the person responsible for the property (who received them personally), and many recommendations of places to visit. We were always available, at all times; if Jesus had required phone communication, he would have been able to mark us, and we would have attended him immediately, with pleasure. Jesus' visista coincided with a tremendous downpour, tied to the passage of a hurricane, which resulted in 2 leaks we hadn't had before, and were already repaired. The glass that crashed with the storm has also been changed. Jesus mentions that he found a cockroach in the kitchen, but we never saw it. We set them up with insecticide and also had them fumigated. We also wash your car as a courtesy. God bless you and keep our paths from crossing again; we wish you all the best. Your review has affected us a lot.
Antonio
Excellent, 5 years ago
Everything was perfect, highly recommended, highly recommended and excellent value for money.
Maritza
Excellent, 5 years ago
Very nice and very helpful cabin
Silvia
Excellent, 5 years ago
Excellent space in each room, in the living room, the green areas. Even though it was a rainy day, it was quite pleasant to use the fireplaces
Karla Sofía
Excellent, 5 years ago
The house and cottage are comfortable, ideal for large groups. The cleaning conditions were optimal and the caretaker is very friendly as well as attentive to the needs of the guests.
Roberto
Excellent, 5 years ago
the house is very clean, the garden is super spacious
Alex
OK, 5 years ago
Overall very good, very friendly, spacious spaces but lacks maintenance.
Manuel
Excellent, 5 years ago
It's a great place for a fabulous stay with the family. And its proximity to downtown, supermarket and shopping allows for an excellent experience. I highly recommend it for large families And while mentioning that Jorge and his wife, who are the people who welcomed us, are excellent people, always attentive to our needs.
Juan Antonio
Excellent, 5 years ago
A very spacious and beautiful space, in a good area !! Recommended .
Fernando
Good, 5 years ago
The place is very conveniently located, the attention is excellent since you have Don Jorge who is practically 24 hours to help and the Garden is perfect.
Olivia
Good, 5 years ago
The house is very spacious, it welcomed us on a very complicated date because we had a bad experience, my whole family felt very comfortable and our dogs enjoyed the garden! The attention of the people who give maintenance to the houses is very friendly and quick! Close to downtown so if you need anything you can get there quickly! I love spending Christmas here! I recommend them!
Guadalupe
Good, 5 years ago
Guillermo is a very helpful person and willing to answer any questions. The place is perfect for an afternoon with friends or families everything very nice and enough space. Amazing view
Saraí
Excellent, 5 years ago
Believe me, it's a place to spend time with family or friends. Very quiet, excellent service.
Ana
OK, 5 years ago
The house and garden are fine. It has a very nice space if you want to have a nice view. It's comfortable and the weather is good inside. If you want total privacy, it's not fulfilled because there's another house next door that's also rented and you can see people from different parts of the house.
Host Response
Our property measures 7,000 m2 and we have three houses on it. As clearly explained in the listing, two of them (Casa Grande and Casita) are available through Airbnb. The third house is where the person who attends the property lives. The property is very large. It is the Guests' decision to be near the other house, or far away. Thank God, our list of satisfied guests is very long, so we hope that this bad review from Mrs. Ana does not overshadow our vocation for service and hospitality. Mrs. Ana is not welcome to return and we are very sorry that she was not satisfied. This will prevent her from feeling uncomfortable again.
Lokesh
Excellent, 5 years ago
The house is located in a nice location, thanks a lot Guillermo for nice hospitality. Guillermo responded to all my queries instantly and in a positive way.
Juan
Excellent, 5 years ago
Everything is very good!
Andrea
Excellent, 5 years ago
House is very spacious, with a good garden
Raquel
Excellent, 5 years ago
A very cozy house with a fireplace and a huge garden, excellent for rest.
Manuel
Excellent, 6 years ago
Excellent attention
Berenice
Excellent, 6 years ago
Very good place to enjoy as a family.
Ricardo
Excellent, 6 years ago
Highly recommended!
Ricardo
Excellent, 6 years ago
Very good location, in the village and with large green areas. Good value for money
Gabriel
Excellent, 6 years ago
The place is the same as the photos. The garden is great for playing, we used the barbecue and caught a fire at night. Jorge (who took care of us during the stay) helped us get the firewood for the campfire and fireplace. Very enjoyable and recommended stay.