Guillermo

Reviews

Superhost

160 total reviews

91% rated 5★

160 reviews

4.86

2018–2026

160 reviews

5BR Villa in Valle de Bravo

Diego

Excellent, 5 months ago

Very nice place, close to downtown Valle; the house is great for children as it has plenty of space for them to play. We had a very good time.

The accommodation is impeccable and ideal for large groups that additionally need privacy, since the space is spacious and sectioned. The house has everything you need and more to have an amazing time. The rooms are comfortable and the service of Mr. Jorge, who helps out in the house, is also outstanding for his willingness. Without a doubt, a perfect option in the area. I should mention that Guillermo, the host, helped us by sending a forgotten cell phone to CDMX in less than 24 hours, and that is completely part of his hospitality and attentiveness totally recommended

Our experience at this home in Valle de Bravo was excellent and highly recommended. The house is very comfortable and sits at the top of a hill, truly giving you the feeling of living a mountain retreat experience, surrounded by nature and tranquility. The location is outstanding, with quick and easy access to downtown Valle de Bravo, the lake, and Avándaro, making it very convenient while still feeling peaceful and secluded. The interior spaces are very spacious, and the property features large garden areas where children can play freely. There is also plenty of parking, a trampoline for kids, a fire pit, and several other amenities that make the stay enjoyable for both children and adults. A wonderful highlight is the separate guest house, elevated and designed with glass walls, offering beautiful views of the surrounding nature and a truly unique experience. The staff who assist at the house are extremely attentive, always willing to help and make the stay as comfortable as poss

Everything was very good, we struggled a little to find the house because it did not have the number outside, but they gave us the instruction by phone and it was very easy to find it. The house is very nice and perfect for our group of 13 adults and a girl, it is very close to businesses and relatively close to downtown and the pier. The service we received was excellent, we are very grateful to the family who lives there, they took good care of us and they are very kind. Thank you.

This accommodation was excellent in many aspects, from the communication with Guillermo, who is the most friendly and attentive host, as well as with Mr. Jorge, who supported us at all times. As for the house, it had everything for my family to have a comfortable stay and enjoy the huge house that has everything you need for a short stay, a very cozy place with a huge plot full of beautiful trees and everything is very green! Definitely a place we want to go back to!

8BR Villa in Valle de Bravo

Gustavo

Excellent, 1 year ago

Very large and well-maintained property.

8BR Villa in Valle de Bravo

Javier

Excellent, 2 years ago

Excellent host Guillermo, I highly recommend it thanks for your attention 🙏

An excellent place to spend a weekend with family or friends in Valle de Bravo. Guillermo and Mr. Jorge are very attentive and our stay was very good. The house is very spacious and has a fireplace so you can roast marshmallows, the patio is very spacious and is in very good condition. All the rooms have a bathroom, which is very practical. There are also a couple of barbecues for meals in the garden or on the house's terrace. Additionally, outside the house there are stores for almost everything and a Soriana one block away.

The place was perfect, you can walk to the center in 10, 12 minutes, the place is ideal to rest, very comfortable and clean beds, hot water and all the amenities, Jorge, the caretaker, is always attentive to what you need, the space is large, very comfortable living room, large table, all the rooms have a bathroom and that's wonderful! My 2 dogs were happy because of the huge, well-kept green area. The only thing to be careful of is that when you get back from breakfast around 11:30 am, Jorge's dogs were loose. You should be careful if you bring a pet, first check before letting it loose. As soon as Jorge notices, he calls his dogs and puts them away. Other than that, they can be anywhere in the house and it's 100% safe. The place is wonderful, I recommend it and I will definitely be back. :) Look no further. This place is great.

The house is great for large families. It is very conveniently located because everything is close and there are also many shops, pharmacies, butchers and a supermarket nearby in case something is missing. The house is ideal for resting, it is very spacious and the garden in the hot season is a haven, everything is in perfect order and clean, in addition to the fact that Mr. Jorge is always attentive to what is needed. We will definitely return to Guillermo's house when we visit Valle de Bravo again

8BR Villa in Valle de Bravo

Omar

Excellent, 3 years ago

An excellent house to share with friends!!

5BR Villa in Valle de Bravo

Brenda

Excellent, 4 years ago

An excellent place to spend time with the family. The house is in an excellent location and view! I love that they accept pets, so it's a great option.

8BR Villa in Valle de Bravo

Diego

Excellent, 4 years ago

Great communication with the host. The house is ideal if you are going with very large groups. Lots of beds and lots of garden area. In addition to being very well located within the village. Mr. Jorge is always very attentive

8BR Villa in Valle de Bravo

Karla

Excellent, 4 years ago

Super recommended, excellent care and communication

Guillermo was immediately contacted by text message when the payment for the stay was made, however he does not make phone contact. This is a large property, with good layout and design on a sprawling lot and large gardens. The house needs maintenance; it has leaks in the bedroom and kitchen, damaged furniture in several areas, broken glass and cockroaches in the kitchen. The house is centrally located, however there are street stalls at the entrance, a hospital in front and next door is the police command. Transit is a bit tricky and cars parked in double row, sometimes clogging the driveway.

Host Response

Please read the rest of our reviews, because we consider that this one that makes us Jesus is not fair. We are extremely sorry for your discomfort; they booked our house that has a capacity of 12 people, but their guests canceled them, and only he and his partner were there. We believe this was a determining factor in her discomfort and the severity of her comments. I confirm that, as soon as he booked, we contacted him immediately, by text message, providing the address, exact location, name and phone number of the person responsible for the property (who received them personally), and many recommendations of places to visit. We were always available, at all times; if Jesus had required phone communication, he would have been able to mark us, and we would have attended him immediately, with pleasure. Jesus' visista coincided with a tremendous downpour, tied to the passage of a hurricane, which resulted in 2 leaks we hadn't had before, and were already repaired. The glass that crashed with the storm has also been changed. Jesus mentions that he found a cockroach in the kitchen, but we never saw it. We set them up with insecticide and also had them fumigated. We also wash your car as a courtesy. God bless you and keep our paths from crossing again; we wish you all the best. Your review has affected us a lot.

5BR Villa in Valle de Bravo

Antonio

Excellent, 5 years ago

Everything was perfect, highly recommended, highly recommended and excellent value for money.

5BR Villa in Valle de Bravo

Roberto

Excellent, 5 years ago

the house is very clean, the garden is super spacious

5BR Villa in Valle de Bravo

Alex

OK, 5 years ago

Overall very good, very friendly, spacious spaces but lacks maintenance.

8BR Villa in Valle de Bravo

Manuel

Excellent, 5 years ago

It's a great place for a fabulous stay with the family. And its proximity to downtown, supermarket and shopping allows for an excellent experience. I highly recommend it for large families And while mentioning that Jorge and his wife, who are the people who welcomed us, are excellent people, always attentive to our needs.

5BR Villa in Valle de Bravo

Fernando

Good, 5 years ago

The place is very conveniently located, the attention is excellent since you have Don Jorge who is practically 24 hours to help and the Garden is perfect.

The house and garden are fine. It has a very nice space if you want to have a nice view. It's comfortable and the weather is good inside. If you want total privacy, it's not fulfilled because there's another house next door that's also rented and you can see people from different parts of the house.

Host Response

Our property measures 7,000 m2 and we have three houses on it. As clearly explained in the listing, two of them (Casa Grande and Casita) are available through Airbnb. The third house is where the person who attends the property lives. The property is very large. It is the Guests' decision to be near the other house, or far away. Thank God, our list of satisfied guests is very long, so we hope that this bad review from Mrs. Ana does not overshadow our vocation for service and hospitality. Mrs. Ana is not welcome to return and we are very sorry that she was not satisfied. This will prevent her from feeling uncomfortable again.

8BR Villa in Valle de Bravo

Manuel

Excellent, 6 years ago

Excellent attention

5BR Villa in Valle de Bravo

Ricardo

Excellent, 6 years ago

Very good location, in the village and with large green areas. Good value for money

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