Nature Living Developments
Reviews
Superhost129 total reviews · 3 listings · 2 locations
89% rated 5★
129 reviews
4.84
2019–2026
Cleanliness 4.9
Accuracy 5.0
Communication 4.9
Location 4.8
Check-in 4.8
Value 4.8
129 reviews
Batia
Excellent, 3 weeks ago
Great accommodation. Beautiful place! I recommend it. Very responsive hosts.
Host Response
Dear Batia, Thank you so much for your kind words and recommendation! We’re delighted to know you enjoyed the beauty of the property and that our team’s responsiveness helped make your stay even more comfortable. It was a pleasure hosting you, and we hope to welcome you back for another beautiful stay by the lagoon. 🌿

Margarita
Excellent, 4 weeks ago
We spent a few incredible days at Casa Lole. The accommodation is simply spectacular: it combines absolute peace and tranquility with the perfect space to have the most fun as a family. The facilities were impeccable, with attention to detail and everything you need to enjoy Bacalar without worries. We took home beautiful memories of this stay. Totally recommended. We would definitely stay here again!
Host Response
Dear Margarita, What a pleasure to know that Casa Lole was the setting for such special days with family! We are very happy that you found that balance between tranquility, fun and comfort, and that every detail of the house allowed you to enjoy a worry-free stay. Thank you for choosing us to create those family memories. We look forward to welcoming you back to Casa Lole. 🌿

Jorge
Excellent, 2 months ago
I enjoyed my stay. Recommended.

Gerry
Excellent, 3 months ago
Beautiful home with a well equipped kitchen and spacious areas. It is about 30 minutes from Bacalar in a very private area. The water by the home was a bit rough to swim the days we stayed due to the strong winds but it was beautiful. The hot tub at night was wonderful. Esteban was very helpful and kind.
Host Response
Dear Gerry, Thank you for sharing your experience. We’re so glad you enjoyed the house, the spacious areas, and the privacy of the location. It’s wonderful to hear that you were able to relax in the hot tub and enjoy the beauty of the lagoon, even during a windy week. We would love to welcome you back to Bacalar for another memorable stay.
Ubaldo Enrique
Excellent, 3 months ago
Beautiful place facing the lagoon
Host Response
Dear Ubaldo, Thank you very much for your comment. We are glad to hear that you enjoyed the beauty of the place and the experience of being in front of the lagoon. We hope to have the pleasure of welcoming you back to Bacalar very soon.

Carlos Arturo
Excellent, 4 months ago
Excellent property. Highly recommended.
Host Response
Dear Carlos, Thank you for your comment and recommendation. We are very happy to hear that you enjoyed the property and your stay with us. It will be a pleasure to welcome you back to Bacalar whenever you want to return.
Oscar
Good, 4 months ago
NA
Host Response
Dear Oscar, Thank you for your rating and for choosing to stay with us. We continue to work to make each stay even better. We look forward to welcoming you back to Bacalar very soon.

Oscar Javier
Excellent, 5 months ago
Ideal for a family of 10, a very nice area to relax.
Host Response
Dear Javier, Thank you for your feedback. We're glad to hear that the house was ideal for your family and that you were able to enjoy a nice place to rest. It will be a pleasure to welcome you back to Bacalar for another family stay.

Eder
Excellent, 5 months ago
Very nice property
Host Response
Dear Eder, Thank you for your feedback. We're glad to hear you enjoyed the property and that your stay was pleasant. It will be a pleasure to welcome you back to Bacalar whenever you want to return.

Pepe
Excellent, 5 months ago
We loved our stay—very clean, comfortable, and well-equipped! We will definitely be back.

Koen
Excellent, 5 months ago
Very nice stay

Ben
Excellent, 6 months ago
Planning on going back it was great!

Ximena
Excellent, 6 months ago
An unforgettable experience; an incredible stay. The service was great too. I would highly recommend it!
Host Response
Ximena, Thank you for your feedback. We are delighted to hear that your stay was an unforgettable experience and that both the house and the service made your visit even more special. We look forward to welcoming you back to Bacalar whenever you choose to return.

Ariel
Excellent, 6 months ago
One of the best weekends we spent in nature! The team is amazing and the house was clean and beautiful
Host Response
Dear Ariel, Thank you for your kind words. We’re so happy to hear that you had such a wonderful weekend surrounded by nature and that the house and the team helped make the experience even better. It would be a pleasure to welcome you back to Bacalar for another relaxing getaway.

Philipp
Excellent, 6 months ago
It’s such a dream, I highly recommend this place.
Host Response
Dear Philipp, Thank you so much for your kind words. We’re really happy to hear that you enjoyed your stay and that the experience felt like a dream. It would be a pleasure to welcome you back anytime to Bacalar.

Kary
Excellent, 7 months ago
Excellent place to relax and enjoy And the best thing is that it's Pet friendly 🙌
Host Response
Dear Karina, We are very happy to hear that you enjoyed Bacalar, an ideal place to relax. We love to welcome you and your pets and make everyone feel welcome. It will be a pleasure to welcome you again in Bacalar for another restful getaway.

Jorge
Excellent, 7 months ago
Much better than we expected, you had everything you could need.
Host Response
Dear Jorge, We are very happy to hear that the experience exceeded your expectations and that you found everything you needed to enjoy your stay in comfort. That's exactly what we're looking to offer every guest. It will be a pleasure to welcome you again in Bacalar whenever you want to return.
飞
Excellent, 8 months ago
really nice
Host Response
Thank you very much!! We look forward to your return. We are here to serve you.

Frederik
Excellent, 8 months ago
Badi and the whole team was very proactive and helped us well! We had a very good time during our stay and were able to celebrate New Year here.
Host Response
Thank you so much for sharing your experience! ✨ We’re so happy to hear that you felt welcomed and well taken care of during your stay. It truly makes us smile knowing you had a wonderful time and were able to celebrate the New Year at Mi Querido Bacalar 🥂 We would love to welcome you back whenever you wish to return.

Jacob
Excellent, 9 months ago
Easily the nicest house I’ve stayed at on the lagoon and I’ve stayed at most in this area. Very clean, feels new, lots of natural light and incredible family room with floor to ceiling bay windows. If you’re debating between this and another, this is the one. Kitchen is a bit tight on space but other than that 10/10. For first timers: If you’ve never stayed in this area of Bacalar know that some planning is necessary as you will be somewhat deep inside of the natural reserve. Getting food or supplies of any kind requires a 25+ min drive south into Bacalar proper so pack a cooler with everything you will need for your stay.
Host Response
Hi Jacob! Thank you for your comment. We’re glad to know you enjoyed the house, its cleanliness, natural light, and the family room, it means a lot coming from someone familiar with the area. We also appreciate your note about the kitchen and your helpful tips for future guests staying within the natural reserve. We’d be happy to welcome you back to Mi Querido Bacalar anytime.

Ismael
Excellent, 10 months ago
Excellent accommodation, the place was identical to the photos, very clean and very good service from Samuel; always very proactive. We loved the lagoon and the kayak service. We recommend it 100% and we will definitely be back.
Host Response
Gracias por tu comentario 😊 Nos da mucho gusto saber que el alojamiento cumplió con lo esperado. Será un placer recibirlos nuevamente en Mi Querido Bacalar. ¡Esta es su casa!

Ericka
Excellent, 10 months ago
The place is beautiful, isolated, ideal for enjoying nature, it has everything you need for your stay, the staff was very friendly and attentive, I highly recommend it
Host Response
Gracias por tu comentario 😊 Nos da gusto saber que disfrutaste el entorno, la tranquilidad y que tu estancia fue cómoda. Será un placer recibirte nuevamente en Mi Querido Bacalar.
Emilio
Excellent, 11 months ago
excellent place, very spacious and comfortable, communication 10/10, I would definitely come back, I loved it
Host Response
Thank you for your comment Emilio😊 We're glad to hear you liked the place! It will be a pleasure to welcome you again to Mi Querido Bacalar.

Sonia
Excellent, 1 year ago
We loved staying at this home. It's a little far from downtown Bacalar, but it's perfect for disconnecting, it's a very quiet area. The house's own dock makes it an amazing experience. The host is always attentive, very kind. The house is very clean and cute. I would return 100%! ❣️

Luis
Excellent, 1 year ago
This is a great place to stay with the whole family to make memories!
Host Response
Thank you for your comment. We’d be happy to welcome you back to Mi Querido Bacalar.
Eusebio
Excellent, 1 year ago
The house is fantastic, with plenty of areas to relax and spend time. It is located within a secluded gated community which is filled with nature. The lagoon is only a staircase down from the house and has plenty of space for water activities. The house is a bit far from the main attractions in Bacalar, but it makes up for it in peacefulness. We visited in August, and there was a fair amount of mosquitos, so we spent more time inside that we had anticipated, but the house is wonderful. Internet is fast, water pressure and temperature is great and air conditioning works perfectly. The host is super attentive and is always available to cater to all needs. Highly recommended.
Host Response
Thank you for your comment. We’re glad you had a comfortable and enjoyable stay and that the setting allowed you to truly relax. It’s great to know the experience met your expectations. We look forward to welcoming you back to Mi Querido Bacalar.
Sarai
OK, 1 year ago
The house is nice, but it's not Bacalar, and the lagoon doesn't match the photos. It's another very remote area. We were without electricity and cut off for a long time because the phone signal isn't good either. The air conditioning in the living room didn't work well, and it was very hot. There were many insects of all kinds. They try to provide good service, but I wouldn't go back
Host Response
Hi Sarai. Thank you for sharing your experience. We’re sorry to hear that some aspects of your stay did not meet your expectations. We appreciate you taking the time to share this feedback, as it helps us identify areas where we can improve. We will take your comments into account as we continue working to enhance the guest experience.

Perrine
Excellent, 1 year ago
Great place to stay for families/friends. Absolutely gorgeous 😍 ! The house is located in a natural reserve so you're surrounded by nature. If you're looking for peace and calm this is the perfect place. The lagoon is beautiful. The house and kitchen are well equipped, beds are very comfortable. The staff is friendly and always responsive or here when we asked for something. I would definitely go back if I have the occasion.
Karol
Good, 1 year ago
Very nice house and the cleanliness was very good. Just keep in mind that the house is very far from the town and unfortunately the view of the lagoon is not so clear since it is the beginning of the Bacalar lagoon. Other than that, everything is very good
Guillermo
Excellent, 1 year ago
We certainly had an amazing time, we hope to return soon The food was delicious, they got an 11, they were always attentive to us The view from the house is beautiful, lots of privacy
Ricardo
Excellent, 1 year ago
All good :) Some issues with the rented sailboat, but other than that, the house was incredibly beautiful, we all liked it very much
Miguel
Excellent, 1 year ago
The Jero house is wonderful, as shown in the photos. We arrived fleeing a bad experience and found just what we needed. The hosts and employees are super friendly. It will be our place in Bacalar, no doubt.

Deirdre
Excellent, 1 year ago
They helped us accommodate the flood that washed out main road. Multiple pontoon rides to town and complimentary sailboat tour. Found my lost glasses and made early pickup for pre-dawn flights.

José
Excellent, 1 year ago
Everything was impeccable, everyone was very friendly and very clear about everything. A little far from downtown Bacalar but it was worth it.

Marissa
Terrible, 1 year ago
Beautiful house, but feels like a beautiful prison. This is a hard review to write, but an honest one. The house itself is gorgeous. Architecturally stunning, serene, and with decor that gives the impression you’re about to have a luxurious, peaceful experience. But what’s hidden beneath the surface, what wasn’t disclosed, is what made this stay incredibly difficult and stressful. Before arriving, I was told that due to rains, the road to the house was inaccessible. They arranged a boat to take us from the dock, which I initially found charming, until I realized the boat was our only way in and out, and the rains weren’t the issue at all. There is an ongoing dispute over land access, and the road is essentially cut off permanently. There is no way to access the home by car, something that should be clearly disclosed before booking. Upon arrival, we found a house that looked beautiful but wasn’t prepared for guests. It wasn’t clean, the air conditioners were off and the air smelled

Trey
Excellent, 1 year ago
Overall, the place is in a cool location and it’s peaceful and quiet. The private dock and kayaks are good too. Ton of space. The beds are super comfy and the bottom bedrooms open right up to the dock. It’s about 30 min from bacalar so renting a car is a must. Good communication during the stay The only cons really are the ants, if you leave food out for a second they will swarm. Would recommend if you have the funds

LuzMaría
Excellent, 1 year ago
We truly enjoyed the stay, surronded with nature, private, quiet, and absolutely beautiful! The host and staff were kind and professional. We will definitely be back!
Fefe
Good, 1 year ago
Amazing service, amazing communication. Very small kitchen.
Edith Veronica
Excellent, 1 year ago
The house is very nice and spacious

Axel
Excellent, 1 year ago
Everything excellent, very good service and a first-class house

Agustin
Excellent, 1 year ago
The entire Mi Querido Bacalar team was excellent in their care and service. Great place, very private, with ample spaces and many areas. They offered us food service and it was very good, and the sailboat ride they offered us was also very cool. The best thing is that all these services are provided by them, so everything is easy. For group vacations and looking to rest and be in a private place, I definitely recommend it.
Claudia
Excellent, 1 year ago
The house is very nice, it has everything you need. The lagoon is spectacular, there are kayaks and lots of peace. The staff attention is excellent. I highly recommend hiring the food service as the house is 30 minutes from downtown Bacalar and there are no restaurants nearby. It's also important to bring bug repellent.

Yuly
Excellent, 1 year ago
The house is beautiful! It has everything you need to spend a few days relaxing and at ease. It's comfortable, practical, has many nice spots to relax and have fun, the kitchen is very well equipped, and has everything you need if you go in a group The only bad thing is that it is very far from the town of Bacalar, buying something that is needed is complicated because it is far from everything
Mario
Excellent, 1 year ago
My family and I really enjoyed staying here. For a group of 8 we had more than enough restrooms and bathrooms. It’s a very private location and have to remember your in the jungle so there will be critters which is normal. Host had great communication.

Armando
Good, 1 year ago
The house is new, beautifully decorated, clean and very well equipped. The big problem is that the location listed in AirB&B is erroneous for approximately 30 kms! This is completely unacceptable and has an important negative impact for families like us who had initially planned easy commutes to Bacalar Centro. The location should be corrected to avoid misleading other users who like us, would check the location using the point in the map from the AirB&B listing which is completely wrong. This delayed and troubled finding the place and affected our plans to visit Bacalar Centro.

Lalo
Excellent, 1 year ago
Incredible experience, the house was very nice, the service was excellent, the host was super attentive to my family and me from before my arrival and during my stay. 1000/10 experience.
Juan Jesus
Excellent, 1 year ago
Alright

Mariana
Excellent, 1 year ago
A place to relax and disconnect!!!! A paradise in the middle of nowhere, the private dock on the lagoon was the best part of the trip to spend time together and relax. We'd love to return soon! They were very attentive to everything and very accessible! Thank you!
Sulema
Excellent, 1 year ago
Super peaceful and beautiful

Zach
Excellent, 1 year ago
★★★★★ Amazing Stay at CASA TATI! Staying at CASA TATI was an unforgettable experience! The house is located inside a nature reserve with security at the entrance, which made us feel safe and secluded in the best way. The wow factor hits immediately when you open the door—the living room opens up to breathtaking views of the lagoon. The space was more than enough for our group, and the hot tub was the perfect spot to relax together. We also loved the patio area right outside the kitchen—it was ideal for cooking breakfast and enjoying meals surrounded by nature. On top of that, the host was incredibly attentive and made sure we had everything we needed. Highly recommend CASA TATI for anyone looking for a peaceful and beautiful getaway!
Carlos
Excellent, 1 year ago
The house is located in a beautiful and incredible private natural reserve. The lagoon and the surrounding jungle are breathtaking. The house itself has all the amenities and commodities that one needs to have to enjoy a vacation with the whole family or group of friends. The house is not really close to Bacalar, but around 35km away without any grocery stores close by. So be sure to bring all the groceries with you before heading out of Bacalar or Chetumal. Given the chance i would definitely return to this beautiful house!
Joseline
Excellent, 1 year ago
An excellent place for a paradise Very spacious 🤍 We will be back! 📝 Amazing days 💛

Matthew
Excellent, 1 year ago
The house was spectacular - being able to kayak or SUP straight off our private dock was amazing. All the rooms were like luxury hotel rooms, each with their own en suite. The food cooked for us in the house was delicious! Would highly recommend to anyone wanting to visit the area.

Isolda
Good, 1 year ago
Beautiful house in a private and serene location. The host was very helpful and responsive. The location map on the ad suggested it was closer to Bacalar than what it actually is. The property is in Buenavista. For the price point there was some little details that could have been better, however overall we loved our stay.
Ivan
Excellent, 1 year ago
Ideal for large families, a little expensive. During our stay Itzel and Miguel helped us to chop fruit, wash dishes and take things to the dock, thank you for that.

Francisco
Excellent, 1 year ago
The house is a new and very spacious house. The rooms are great, each with its own bathroom. It is almost half an hour from Bacalar, in an area of the lagoon that is very quiet, little developed. It is convenient to take this into account if they come from Mérida or Cancun, it is before arriving the town of Bacalar. The bad thing was that there we could not see the colors that the lagoon is famous for, they told us it was because there had been some storms the days before. The kitchen is small, but it's beautifully appointed. It would be better if they had a washer and dryer, there was so much humidity that the bathing suits didn't dry. Very attentive to the staff to attend to our questions and requests.
Sarai
Excellent, 1 year ago
Excellent place for a family vacation, very private and quiet, the staff gives you excellent attention and friendliness

Andrea
Excellent, 1 year ago
The house is incredible the double height of the common area is ideal to enjoy the sunset. The pier is the perfect place to rest and enjoy the lagoon in total privacy The staff is very friendly, they always pay attention to you. Definitely an amazing experience in Bacalar, hopefully come back soon!

Sebas
Excellent, 1 year ago
Excellent accommodation to spend a few days quietly and away from the noise with the family. Clean house, attentive staff, privacy, amenities; only take into account those who do not know how to arrive with food, drinks, etc since the supermarket is retired in Bacalar centro. Thank you for the great stay.

Abraham
Excellent, 1 year ago
The house is spectacular, it is in the north area which makes it exclusive and with total privacy, allows you to isolate yourself with all the comforts.

Sebastian
Excellent, 1 year ago
Excellent house very nice, comfortable and with an amazing view. Very good service guys! I'd like to come back

Benjamin
OK, 1 year ago
We were expecting more for the price, smell very bad when using toilet, the jacuzzi does not work, one mini split does not work when we arrived but the came the next day to fix it. Instead to say in Bacalar it will better to say in Buenavista and the address was wrong it take us an hour to find the place when you have kids 2 years old and 18 months it’s a little complicated.
Martijn
Excellent, 1 year ago
Exceeded all our expectations! Beautiful villa in a tranquil area.
Yanersy
Excellent, 1 year ago
Super recommended. Our family really enjoy my stay. Esther and Jose were excellent the whole time. We will definitely return to Casa Jero.

Ivan
Excellent, 1 year ago
The same or better than in the photos, the staff is always attentive to everything
Cristina
Excellent, 2 years ago
An ideal place to go in Grupo, the staff of the house José, Clarisa and Alberto, facilitate the stay to the maximum, they pay attention to you all the time. Bacalar we know is beautiful! The house is as shown in the photos and is super comfortable The food provided by Mi Querido Bacalar is very good

Benjamin
Excellent, 2 years ago
We loved our stay. There is a staff on site- Oswaldo and Alejandra that are there to help out with whatever you need. And they are amazing to have around and definitely spoil you. The place is about 30 minutes north of Bacalar, so it is very secluded but is on the lagoon. Definitely a place just to relax and enjoy the tranquility before heading into town for food or activities. You can purchase meals from them to eat at the house. They prepare it for you. We had breakfast almost everyday and had dinner once. The food is delicious. We saw lots of wild life- monkeys, tapir, coati, and foxes. We used the paddleboards and watched the sunrise every day. It was a magical trip. Will definitely return if we make it back to Bacalar some day.
Everth
Excellent, 2 years ago
Super attentive Jose and Esther on the property as well as Gaby. The house is very spacious with many spaces to enjoy and live with our group. The rooftop is very nice with the jacuzzi overlooking the lagoon, barbecue, outdoor room.
Host Response
Gracias por tus comentarios, espero su visita de nuevo pronto! Esta es tu casa!

Miguel
Excellent, 2 years ago
The house is beautiful even more than in the photos, we had an amazing Christmas with the family, the decorations of the house and all the amenities it offers are the best, we really liked the Butler Oswaldo and the toilet girl Alejandra being always attentive to our needs and respecting our privacy, the breakfast was excellent and all the needs were covered at all, definitely a place to come back to
Host Response
Me encanta saber que disfrutaron Miguel, esta es tu casa. Los esperamos de vuelta pronto!
Raquel
Excellent, 2 years ago
Beautiful home. Excellent attention. We'll be back for sure.

Gabriel Admin
Excellent, 2 years ago
the house was spotless in clean and amenities, the house looked very nice in the photos , but it turned out to be better. It was a stay for 13 people and everything was perfect. The service of the house was always attentive to what we needed, a house to enjoy privacy. I would definitely stay here again.
Host Response
Esta es su casa, muchas gracias por sus comentarios, nos encantó alojarlos! Los esperamos de vuelta pronto

Merwin
Excellent, 2 years ago
Best place to stay in Bacalar Lagoon
Host Response
Los esperamos de vuelta pronto ☺️
David
Excellent, 3 years ago
The best place and the view are second to none
Host Response
Los esperamos de vuelta pronto 🙌✨
Rebeca
Good, 3 years ago
Very friendly people made you feel like home
Host Response
Te esperamos de vuelta pronto ☺️
Janice And Steve
Good, 3 years ago
Beautiful house and location. Extremely private. We didn’t see any neighbors at all. We also felt secure in the gated community.
Emma
Excellent, 3 years ago
The house is beautiful everything that we expected and more. But the people that was at the place to help us Jose and Ofelia did an amazing job they kept the place clean and they were very helpful and friendly. I definitely will come back in the futre! Than you for everything🤩
Host Response
We look forward to your visit soon! Thanks!
Tere
Excellent, 3 years ago
Excellent, I liked everything! Very good service, all super friendly, all very well
Rosa
Excellent, 3 years ago
Great people helping at the house.
Host Response
Thanks Rosa! Hope to see you back soon! ☺️
Gerardo
Excellent, 3 years ago
Pretty nice house, great location, and amenities.
Host Response
Thanks for your visita! We hope to see you back soon!

Hannah
Excellent, 3 years ago
We had an amazing stay! The place was beautiful and private, the staff was responsive and extremely helpful!! The lagoon, dock, hot tub and the rooms were everything you could ever hope for! We ordered breakfast and dinner numerous nights and every time we were blown away. Would definitely recommend!!!
Alexis
Good, 3 years ago
This house was in an absolutely stunning & private location. We spent most of our time down on the dock enjoying the SUPs, Kayaks, and hammock. It felt like we had the whole lake to ourselves. Extremely private and beautiful. The hosts were very accommodating, responsive, and friendly. They made our stay so easy and always responded within a few minutes. It was great to have full service on site. The house was very large and had some great amenities - we really enjoyed the large living & dining rooms, the amazing rooftop with hot tub, and all of the space for outdoor entertaining. Note that the kitchen is smaller and dated (we did not end up using it), and that there were some strong smells reported from each guest's bathroom drains (though not sure if this is par for the course in such a location). Overall, we loved the location so much that we opted to stay an additional night (and the hosts were so accommodating & helpful in making this happen).
Jose
Excellent, 3 years ago
Everything was very good, just like the description. The house has staff, who are very friendly and are always ready to make sure there is nothing missing. The private dock with the kayaks always at your disposal, amazing. Jacuzzi with adjustable temperature. Highly recommended.
Alejandro
Excellent, 3 years ago
The dream house, in the lagoon and the attention of 10 Beto, Luis and the rest of the staff made our visit to Bacalar to be remembered
Host Response
Esta es tu casa!!!
Ricardo
Excellent, 4 years ago
Just like the services described, the house is very cool and the people who welcome you and take care of you are excellent

David
Excellent, 4 years ago
Great space in Bacalar, lots of privacy.
Host Response
Thanks David! We hope to have you back soon!
Tony
Excellent, 4 years ago
Beautiful lake front home. My family enjoyed the spacious home, private dock with kayaks and paddle boards included. Something for everyone to do. Staff was also extremely helpful and accommodating. Would definitely recommend and will return!
Mario
Excellent, 4 years ago
Very attentive
Saul
Excellent, 4 years ago
We really enjoyed our stay in the Casa Jero. Everything was beautiful and really clean. Edwin the house caretaker was very attentive. We opted for the food package and were pleased with the food choices. All of our meals were delicious. They would clean the rooms and the house everyday, this is something we did not expect but were pleasantly surprised. We reserved the pontoon boat tour to explore the Bacalar Lagoon and highly recommend it. Eric the captain was really informative and we learned a lot about the region. We definitely recommend staying here and will return.
Host Response
I love knowing that you enjoyed your experience with us! This is your home, see you soon!

Luis
Excellent, 5 years ago
Great service! They just don't let you know that there are very strict regulations, until you arrive and they let you know
Host Response
Gracias Luis! Esperamos nos visiten de nuevo pronto! :)
Yvette
Excellent, 5 years ago
This place is breathtaking and the staff is amazing. Went in May 2021, the weather was not too hot, few rain showers, but that made it exciting

Paola
Excellent, 5 years ago
The whole staff is incredibly kind and attentive, the facilities are beautiful, and the beds are super comfortable, 100% recommended! We would love to come back soon
Host Response
Gracias Paola!! Esperamos vuelvas pronto!

David
Excellent, 5 years ago
Concierge (Tania) and staff who lived on grounds (Jose and Letty) were all brilliant and very helpful. Really great place to stay, exactly as described. Highly recommend this home.
Host Response
How well you enjoyed !! we hope to have you back soon! Here they have their house!
Nathan
Good, 5 years ago
Overall a gorgeous and lovely home. The staff was kind and attentive however, there were many rules. Priority amenities (grill, fireplace, hot tub) requested supervision or were unavailable after certain times. We felt very safe in the space as it is gated.
Host Response
Thank you very much for your comments Nathan, they help us to improve our service, we regret that you have felt that we have too many rules, however because of the place where we are we must be careful and take care of it since it is a protected natural reserve. I hope your next visit will be much more pleasant! We wait for you soon!

Shivani
Excellent, 5 years ago
Nicolas' house is very beautiful and secluded in the jungle with it's own private pier and swings on the lake. it is not actually in bacalar but 25min drive north near the town of buenavista the rooftop jacuzzi has a beautiful view of the sunset over the lake

Laurence
OK, 5 years ago
The house and surroundings are lovely, just as on the pictures, the property was also very clean and the service was good. We rented the house with a group of 12 friends and we really enjoyed our weekend. HOWEVER I rated the property 3 stars for a number of reasons: - Two days before arriving the property sent me an email with a rental contract they wanted me to sign, it contained various clauses including one requiring a credit card for a deposit and one that stated if any of the clauses were broken the property would charge a 20,000 pesos (1,000 usd) fine on the credit card. I got in contact with Airbnb and they told me that I was not obligated to sign the contract as I had not been informed about it beforehand, so keep this in mind in case there is no mention of the contract in the listing. - The property offers a number of services but they are all VERY expensive for Mexican standards. The 'private chef' service at 112 usd per day is sold as being a professional chef, however that is not the case. The food was tasty, but not the quality expected. They offer airport pickup for 250 usd and we paid 100 usd for a mini van for 8 people and they offer a boat tour for 540 usd and we rented a much nicer catamaran and paid 360 usd. - The property also offers very little flexibility in terms of the food and 'chef' service; you have to choose from a fixed menu and you cannot make a single adjustment (just an example: we wanted quesadillas but without mushrooms but we still had to pay for the mushrooms because that's how it came in the menu) and the chef service can only be booked for an entire day, we wanted them to prepare dinner on the day of arrival and breakfast on our last day but that was not possible. On top of that, the portions were definitely on the small side. - They were also overly strict with some of their rules; we wanted to invite a friend who lives in Bacalar to come for dinner and they said that that was not allowed. This made no sense as the house was not even at capacity so after a discussion with the staff he came anyway. Although I completely understand that check out times need to be respected if other guests are coming, it is not nice to be chased out of the house 15 minutes before check-out. A reasonable buffer should be taken into account, as they do in hotels. A final thing to take into account when booking this house is that the 'double' beds in the two rooms for 4 people are actually quite small - fine for a couple to share but not really for friends. The double beds in the other 3 rooms are very large and comfortable.
Host Response
Thank you for your comments, they are helpful to improve our services. Regarding the information about our stay clauses and property rules, you could know them in the corresponding section before booking as well as our additional services that are optional. However, I appreciate your comments so that I can improve and give you an excellent service on your next visit.
Janette
Excellent, 5 years ago
It is truly a beauty of the house from the so private entrance, the phenomenal minimalist concept decoration to the panoramic view of the Lagoon makes it paradise. Dreamy, we'll be back soon!
Host Response
Muchas gracias por tus comentarios Janette! Los esperamos con los brazos abiertos!

Jose Luis
Excellent, 5 years ago
It was better than we expected, all very attentive to what we needed which made our experience very pleasant. The house comes with everything to make us have a pleasant time, the house comes with impeccable cleanliness. The location offered us privacy and security. Thanks for everything Jose, Edwin, Laura, and jessy. We look forward to seeing you soon.
Amaury
Excellent, 5 years ago
Excellent service and an excellent place to rest and forget about the city
Elizabeth
Excellent, 5 years ago
The comfort and privacy of this home is unparalleled. The photos don't do justice to how beautiful the house is and above all the view towards the lake.
Host Response
Gracias Elizabeth! Esperamos verlos de nuevo pronto!
Andrea
Excellent, 5 years ago
Excellent accommodation, we were lucky not to have internet service, but the service and the place was the best!