Alejandro

Reviews

Superhost

175 total reviews

87% rated 5★

175 reviews

4.84

2021–2026

175 reviews

4BR Cottage in Valle de Bravo

Arturo Williams

Excellent, 1 month ago

Excellent host and the house is spectacular

The house is really wonderful. It has two huge terraces where the rain feels amazing. The garden is beautiful, full of nature. Beautiful. The only thing I can criticize is that the person in charge doesn't answer the cell phone. But I would go back.

Host Response

Thanks Pablo, I'm going to talk to Jose so he can be more attentive

Everything perfect! Alejandro is super friendly and attentive to all instructions. Thank you so much and congratulations on such a beautiful house. Don Jose and Vicenta are extremely friendly and helpful. It was really amazing. The breakfasts were delicious!!! WOW with the pizza they make. The house is beautiful, the spaces are great. To enjoy everything 100%!! Definitely the whole experience is 10 out of 10 Thank you,

Great location. Great house. The address provided was incorrect and it took some extra time to find the place. We took full advantage of the chef service and really enjoyed that. The place is huge and very quiet. We were without power the majority of the time we were there. Still made the best of it! I have a feeling this is something that happens often at the home. I would recommend this place, though, some additional prep and planning may be necessary to fully enjoy your stay - in case of power outages, for example.

Host Response

Thank you so much for sharing your experience and for the recommendation. We are glad to hear that you enjoyed the house, its tranquility and the chef service. We're sorry for the initial confusion with the address. We're already reviewing and adjusting the directions to make check-in clearer for future guests. As for the power outages, this is an occasional situation in the area; we have taken note of your comment and are working on preventive measures to make the experience as comfortable as possible. Thanks again for your visit and for making the most of the place. It will be a pleasure to welcome you again.

The location of the house its beautiful, in the middle of the forest. It is difficult to get if you have a car. It has just one room in the ground floor, not ideal if you cant go up/down the stairs. Jose its super helpful, he and Vicenta made us Brick Oven Pizzas that were really good. Hot water, internet worked very well. Outside social area its huge. You should be aware that you are going to a country house that is not perfect. We enjoyed our stay.

An excellent place to spend time with the family, and it's beautiful that it's in the middle of the forest. Mr. José and his wife were always attentive, the food was excellent and they were super attentive. and the best part of the house is Cora, the dog, she's super cute, smart and playful, we all love her!!!!!. We will definitely be back, thank you Alejandro.

Host Response

Thank you so much! Welcome

Incredible location in the woods, so peaceful and beautiful. The property itself is tremendous. The grounds keep Jose is a absolutely wonderful man. So keen to help and just a pleasure. The home also comes with a dog(not indicated in Airbnb listing so a bit of a surprise)but my goodness she is a sweetheart! Incredibly well behaved and definitely a positive! Alejandro the owner is also very responsive. Another big positive. Negatives: Bathrooms all smell like sewage, day and night. Shower drain don’t drain well and clog up very quickly. ONE of the bedrooms listed )on lower level is in complete disrepair. Not usable. It’s essentially a storage unit and not a rentable room. Water leaks all over, filled with storage items and smells very bed. This room should not be listed! I hate leaving a review like this as Jose and the location is so wonderful. But for the rate charged the owners needs to address these issues and definitely remove the lower level bathroom from listing.

Host Response

Otto, thank you for your feedback and for highlighting José’s service and our location. We’re sorry to hear some aspects of the house did not meet your expectations. We take your comments seriously and are already working on improvements, including reviewing the downstairs room and bathroom. We appreciate you staying with us and wish you the best in your future travels.

4BR Cottage in Valle de Bravo

Roberto

Good, 1 year ago

We had a great time, hosts were responsive and house staff were very attentive and hospitable. We really enjoyed our time. While the house is really nice and spacious, it could use some maintenance improvements to bring it up to standard, including sheets, towels, cleanliness and dusting of both outdoor and indoor furniture, ceilings and water pump that had to be manually plugged in for showers, doors, among other details. The overall experience was pleasant yet the house could use some care to have it be an optimal experience.

4BR Cottage in Valle de Bravo

Ricardo

Excellent, 1 year ago

A very good place to enjoy the valley

I was fascinated by the experience of getting to know Valle, Alejandro's house is an excellent place for relaxation and to get used to nature after a long trip and a tiring day, it is undoubtedly the best place to stay, the facilities are the same as the photos, the attention of Don José the housekeeper 10/10 very attentive, super friendly and available in case we needed anything, without a doubt super recommended.

The cabin is quite spacious, has a very large garden, several stays inside and outside to live together, there is a trampoline, courts and beds. There are 2 rooms with several beds and 3 others with very spacious beds, several bathrooms and in general it is very nice. The attention of Mr. Jose was helpful to meet the needs of our stay, and help us with taxis. To get the best out of the spaces in the house I would recommend a stay of at least 2 nights, and definitely take advantage of the campfire with wood and baked pizzas with help from Vicenta. We were in December and the night is warm, allowing you to go out to see the stars. Important to note that the cabin is not next to the Hotel Mansión Grand Valle, but about 5 km on some roads off the road that do not yet go out on the map.

4BR Cottage in Valle de Bravo

Luis

Excellent, 2 years ago

Huge house to enjoy with the family, as in the photos, near the valley of bravo and avandaro, great help from Mr. José and Vicenta, 100% recommended

4BR Cottage in Valle de Bravo

Roberto

Excellent, 2 years ago

An exceptional place. The forest is fantastic, the house is large and incredible, and the attention of the gentlemen of the phenomenal service, do not stop ordering some pizzas in the wood oven!

It was a super nice weekend experience. The place is beautiful, invites to relax and family integration. The support of Vicenta and Jose with the kitchen was the best, everything was always delicious!! But the best part was Cora, Jose's mascot, she became our friend since arrival and guided us during the outdoor walk and was always watching and paying attention to us, we are going to miss her. We'll be back very soon!!

Very beautiful and spacious cabin in the woods near Avándaro and Valle de Bravo. Isolated enough to be very quiet and private, but 5 minutes from the town by car. A good number of rooms and beds, all with their own full bathroom. Very spacious and well-equipped kitchen, including utensils for the barbecue and wood oven. Many spaces, such as tables and armchairs, for spending time with family and friends, both inside the house and in outdoor areas (with a roof for the rain). The security guard was very friendly and very attentive to any needs. We really had a great time. Highly recommended.

4BR Cottage in Valle de Bravo

Carlos

Excellent, 2 years ago

Great place and great service

4BR Cottage in Valle de Bravo

Christian

OK, 2 years ago

In relation to the property, just as we stayed 6-7 years ago, the staff, Vicenta and José, are people whose support and willingness to serve is undoubtedly admirable. We suffered a robbery on the night of DEC 22/DEC, someone entered the property and stole a BOSE horn. The initial reaction showed great willingness to support and resolve, they became extremely funny and absurd, Airbnb, I request a "OWNERSHIP PROOF", they gave me 48 HOURS to send me a copy of the invoice for the device in question, (as if I were traveling with each and every one of the documents of all my past purchases), we were invited to generate a document by making it go through the invoice, in my opinion totally ILLEGAL, which of course immediately discards. In short, Airbnb WASHED ITS HANDS fully, Alejandro the owner, made us a deposit, which does not cover 50% of the estimated value. He was told to repeat, he didn't do it, finally the affectation persists. Be careful. BE CAREFUL.

Host Response

Dear Christian We sincerely regret that you had an unsatisfactory experience. We value the transparency and fair resolution of any inconvenience. We have taken steps to address the situation and resolve it as smoothly as possible. We understand the importance of property and have acted in accordance with Airbnb's policies. As far as the verification process is concerned, we understand that this may be inconvenient. Airbnb has certain protocols in place to ensure fair resolution in situations like this. We are willing to assist as much as possible and remain committed to resolving any outstanding issues. If there is more information we can provide or any specific solutions you would like to discuss, please let us know. We appreciate your understanding and patience in this matter. With gratitude, Alejandro

4BR Cottage in Valle de Bravo

Mariana

Excellent, 2 years ago

The hospitality of the people who take care of the house is incredible and we love Cora :) thank you for everything!

4BR Cottage in Valle de Bravo

Jessica

Excellent, 2 years ago

They took great care of us and the house is amazing

Alejandro’s place in Avandaro is truly amazing. The house is huge yet cozy and you feel like you are in the middle of a forest. The nature surrounding you is amazing. Jose and Vicenta are great, the service and food they prepared was amazing. The brick oven pizza was really enjoyed by the kids! The house has many spaces… all of them unique and special. Will visit again, highly recommended!

Host Response

Daniel, thank you very much. Welcome, I'm glad you enjoyed it a lot! Regards

Alejandro is very attentive, Jose and Vicenta are an extraordinary couple who take care of visitors, cook, buy what you ask for are super friendly and efficient. The house is surrounded by vegetation, has several terraces, wood-burning stone oven, living room with fireplace, tombling for children. Ideal for large family and that everyone has a pleasant time. Alejndro recommended to "Gris" a therapist who is also a chiropractor and gives the best massages. A pleasant and highly recommended experience

As many reviews said, the house is immersed in the forest: the view is beautiful. The cabin is very nice. It's an old house, but it's remodeled and really well maintained. José, the house manager, is super attentive and helpful. His wife, Vicenta, made us a delicious breakfast with freshly made tortillas. They are very attentive people. Alejandro was always attentive and answered all my questions. The location is very good as it is very close to restaurants. I definitely highly recommend this house to stay when you are in Valle. ☺️

4BR Cottage in Valle de Bravo

Sergio

Excellent, 3 years ago

Everything was excellent. I would come back again.

4BR Cottage in Valle de Bravo

Gerardo

Good, 3 years ago

A nice, quiet place, not too far from the city.

Communication with Alejandro was excellent; he was always attentive and responded promptly and quickly. The house is a good option to be in touch with nature. You are literally surrounded by forest. To truly enjoy your stay, I definitely recommend Vicenta and José's services. A few things to consider: the house only has one bedroom downstairs, so if you are traveling with more senior citizens or people with limited mobility, it may not be the right place to stay due to the stairs to access the other bedrooms. On the other hand, the house has many open areas facing the outside; it is not completely fenced in, so if you bring curious or restless dogs like mine, you will likely spend a large part of your day running after them as they try to explore the neighbors' house. In our case, with José's help, we were able to set up a containment area, but they still found a way to escape.

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