Santiago
Reviews
26 total reviews
92% Excellent
26 reviews
4.88
2024–2026
Cleanliness 5.0
Accuracy 4.9
Communication 4.8
Location 4.9
Check-in 4.7
Value 4.9
26 reviews

Rachel
Excellent, 2 months ago
Beautiful home in an excellent location.
Host Response
Thank you for your stay. I’m very glad the home and its location made such a positive impression and helped make your visit feel easy and enjoyable. It was a pleasure to host you, and I would be happy to welcome you back anytime.

QuiAshia
Excellent, 3 months ago
Our stay at this villa was absolutely amazing from start to finish! The home was even more beautiful in person than in the pictures and completely exceeded our expectations. Everything was spotless, spacious, and gave the perfect luxury getaway vibe for our group of 7. We truly felt comfortable, relaxed, and at home the entire stay. The host and concierge team made the experience even better with how responsive, helpful, and accommodating they were throughout the trip. They assisted us with planning activities, transportation, private meals, and anything else we needed, which made everything feel seamless and stress-free. The villa is located in a more secluded area, but we felt very safe with the two gated entrances leading to the property. The road through Hacienda Pinilla is a little rough in some areas with bumps and potholes since it’s mostly dirt road. Tamarindo was only about a 20–30 minute drive away. Overall, we had an incredible stay and already can’t wait to come back!
Greys
Excellent, 3 months ago
An amazing experience. The house is beautiful, comfortable, and equipped with everything you need for a perfect stay. Everything was spotless, very clean and organized. The atmosphere is super peaceful, ideal for resting and disconnecting. You can see the care in every detail. It's definitely a place I'd go back to without a second thought. Totally recommended! ✨
Host Response
Thank you very much for your stay and for sharing such a lovely impression of the house. We are delighted to hear that you found a comfortable, impeccable, and well-maintained space, with that peaceful atmosphere that allows you to truly rest and unwind. It was a pleasure to host you, and we will be happy to welcome you again whenever you decide to come back.

Mariajo
Excellent, 4 months ago
Excellent experience! The communication with the hosts, the service, and the house are spectacular. It's well worth it and excellent value for money. We would definitely rent it again.
Host Response
Thank you so much for staying with us and for sharing such a positive review. I'm delighted to hear that the communication, the service, and the house lived up to your expectations, and that you found such great value for money during your stay. It is especially gratifying to know that you would rent with us again, because that is always one of the best signs that the stay was truly enjoyed. It will be a real pleasure to welcome you again on a future occasion, and I wish you a safe return and many wonderful trips ahead.

Tania
Excellent, 5 months ago
The pictures don't do this villa justice. The home is spacious and bright. The pool and shaded outdoor area was amazing and we spent our mornings and late evenings there. We took advantage of the beach club, as well as driving up and down the coast exploring many beaches and Sodas and Restaurants. I agree with others that there isn't a lot of nearby infrastructure so you need to pick up groceries at least 30 mins away (we came via south and stopped in Santa Cruz)
Host Response
It was a pleasure hosting you, and I’m very glad to hear you enjoyed the space, the outdoor areas, and the time spent relaxing by the pool during your stay. It’s wonderful to know you were able to explore the coastline and make the most of the Beach Club as well. I appreciate you sharing your note about nearby conveniences; the area offers a more peaceful setting, and our team is always available to help guide guests with planning ahead when needed. You’re always welcome back anytime, and I wish you a smooth journey ahead and many more memorable travels.

Rebecca
Excellent, 5 months ago
We had a lovely time in this beautiful home. The hosts were responsive and the setting was so peaceful. The home is exactly as advertised.
Host Response
It was a pleasure hosting you, and I’m very glad to hear you enjoyed the peaceful setting and that the home met your expectations. You’re always welcome back anytime, and I wish you a smooth journey ahead and many more wonderful travels.
Shannah
Excellent, 6 months ago
We had a terrific family vacation. The house comfortably fit all 9 of us! Loved that each bedroom had its own bathroom. The pictures of the home are beautiful but seeing it in person was even better! The outdoor space is fantastic. The only downside is the location. The community itself is very nice and has wonderful amenities! However, getting in and out of the community is a bit challenging as the road leading to Hacienda Pinilla is unpaved, unlit, and very narrow.
Host Response
I’m really glad to hear you had such a terrific family vacation and that the home worked so well for your group, having space for everyone and a private bathroom for each bedroom truly makes a difference with nine people. It’s also great to know the home and outdoor areas exceeded what you expected from the photos. I appreciate your honest note about access; the community and amenities are a big plus, but the road conditions leading in can feel challenging, especially at night or without a 4x4. Thank you for sharing such balanced feedback, and you’d be very welcome back anytime.

Kate
Excellent, 6 months ago
I am having a hard time describing just how wonderful this stay is. Santiago's team were so helpful and made the process of travel so seamless. All the directions were easy to follow and the community the house is in is so beautiful. The design of the community around the environment so intentionally. From the second we arrived I was blown away by how gorgeous the house is. It had everything we needed, the stars were so lovely at night and in the morning we could hear howler monkeys at sunrise. The location is private and yet an easy drive around the countryside and coast. I have had the luck to stay in some incredible stays but this one takes the cake, highly recommend.
Host Response
I’m truly grateful for your words. It means a lot to know the experience felt seamless from arrival and that the setting, design, and natural surroundings made such a strong impression. Hearing howler monkeys at sunrise and seeing the stars at night are some of those moments that stay with you, so I’m glad you were able to fully enjoy them. I’m also happy the location gave you that balance of privacy while still being easy to explore the countryside and coast. Thank you for such a thoughtful recommendation, you’d be very welcome back anytime!

Elisea
Good, 6 months ago
This was an overall amazing stay! My friends and I truly enjoyed the Airbnb and everything it offered—especially the beautiful decor and the outdoor living area. The home itself was gorgeous, and the host provided clear, helpful instructions throughout our stay. Our only downsides were the location: it isn’t close to quick pickup spots for essentials like water or snacks, and the 15-minute dirt road in and out of the neighborhood made transportation more expensive than expected. That said, the Airbnb itself was stunning and well-managed. 10/10 for the home and host—just wish the location were a bit more convenient.
Host Response
I’m really glad to hear you and your friends had such a great stay and enjoyed the design, outdoor living areas, and overall feel of the home. It’s great to know the instructions and communication made everything run smoothly during your time there. I also appreciate your honest note about the location; it’s definitely more of a getaway setting, and that comes with a bit of extra planning for supplies and transportation. Thank you for sharing such balanced feedback, and you’d be very welcome back anytime you’re looking for another escape like this.

Ashley
Excellent, 6 months ago
I can’t say anything but amazing things about the home in Pinilla. We came on a girls trip for a long weekend and had a boat excursion, private chef, adventure day and airport transport all coordinated through the concierge service. Host is very responsive and available to assist with everything we needed. The home itself was even more beautiful than pictured online. It was spacious, clean, beautifully decorated and the landscaping was gorgeous. Indoor and outdoor kitchens were well equipped. I highly recommend staying here for a family vacation or group celebration. We were able to get around fine with uber and prearranged transport but for I would suggest renting a car for smaller groups. I can’t wait to come back here in the near future!!
Host Response
Thank you so much for such a generous and thoughtful review. I’m really happy to hear that the home in Pinilla was the perfect setting for your girls’ trip and that everything came together so smoothly, from the excursions and chef experience to transportation. It’s great to know the house exceeded what you expected and that the space, design, and outdoor areas all added to the experience. I also appreciate you sharing helpful tips for future guests. It was a pleasure hosting you, and I’d be more than happy to welcome you back for your next visit.

Peter
Excellent, 7 months ago
The house is simply stunning, extremely well equipped, close to all the beaches of Hacienda Pinilla. The house is almost new and beautifully designed. Comfortable accommodates up to 10 people. You will need a car. Our hosts Natalia and Dani were very responsive and resolved every question in no time.
Host Response
Thank you so much for the wonderful review. I’m really glad to hear the house made such a strong impression and that you enjoyed the design, comfort, and proximity to the beaches around Hacienda Pinilla. It’s great to know it worked well for your group and that everything felt well equipped and easy to enjoy. I also appreciate you highlighting the support during your stay, having things handled quickly makes all the difference. It was a pleasure hosting you, and you’d be very welcome back anytime.
James
Excellent, 7 months ago
This place is nearly perfect. We’ve stayed at 4 different homes in Pinilla and this may be my favorite.
Host Response
Thank you so much for sharing that. It really means a lot to hear this was your favorite after staying in several homes in Pinilla. I’m glad the place made such a great impression, and it was a pleasure hosting you. You’d be very welcome back anytime.
Doug
Excellent, 8 months ago
Our family spent 5 fantastic nights at this beautiful Hacienda Pinilla home and absolutely loved every minute! The house is truly spectacular and perfectly set up for entertaining. The yard, pool, and pool house were phenomenal, and the kitchen was stocked with everything we needed for cooking. The entire property was clean and incredibly well-maintained. Access to the Beach Club was a huge bonus. We took full advantage of the amenities, spending a day surfing and boogie boarding at Playa Avellanas. The variety of activities in the area—from golf and surfing to mountain biking and pickleball—kept everyone happy. We highly recommend this home and hope to return soon!
Host Response
Thank you for sharing such an inspiring review of your stay at this Hacienda Pinilla home. It is truly rewarding to know that the layout of the house, the pool areas, the kitchen setup and the overall maintenance of the property supported five fantastic nights for your family. Your description of the Beach Club access and the mix of activities, from surfing at Playa Avellanas to golf, biking and pickleball, perfectly reflects the lifestyle we aim to deliver through this experience. We deeply appreciate your recommendation and the trust you placed in our home. Wishing you a wonderful journey back home, and we would be delighted to welcome you again very soon.
Cristopher
Excellent, 1 year ago
The house is even more impressive in person. We went to celebrate a family birthday and Natalia and her team made us feel at home. The place was perfectly equipped for the occasion, we had no problems entering the property and the attention of the host team was incredible. Come back without a second thought.
Host Response
Muchísimas gracias por tu comentario! Nos alegra enormemente saber que la casa y nuestro equipo hicieron que su celebración familiar fuera tan especial. Fue un verdadero placer recibirlos, y será un gusto tenerlos de vuelta cuando quieran. Siempre serán bienvenidos!
Kim
Excellent, 1 year ago
We can only recommend staying at this tranquil place. Everything was as described and looked even more beautiful than in the pictures. Would definitely stay here again!
Host Response
Thank you so much! We’re really happy you enjoyed the peace and beauty of the place. It means a lot to hear your kind words, and we’d love to host you again in the future!