Gian Carlo

Reviews

Superhost

363 total reviews

94% rated 5★

363 reviews

4.93

2015–2026

363 reviews

4BR Cottage in Chetumal

Dawn

Excellent, 2 weeks ago

Amazing location - highly recommend

Everything is very nice. The view is beautiful, the house is beautiful, and Mijail, the manager, is very kind. It was a very nice stay. Thank you.

We had an amazing stay at this beautiful house in Laguna de Bacalar. The place is beautiful, with a huge patio where you can really relax and enjoy the surroundings. Plus, it's perfect if you're traveling with dogs, which made our experience even better. Mijail and his wife were extremely friendly and helpful at all times, always making sure we had everything we needed. One of the best moments was being able to use the kayaks and watch the sunrise over the lagoon—simply spectacular. Also, the internet works great, which is a big plus. We would definitely go back!

Gian Carlo, the host, and Mijail, the manager, are wonderful hosts, always attentive to everything and committed to the quality of your stay. The lagoon right by the house is wonderful, the place is excellent, and the privacy is the best part. The kitchen is fully equipped, the water pressure is great, the house is very clean, and the view from the rooms of the lagoon is priceless. We loved that they provide towels for the bathroom and for the lagoon. The garden is beautiful. The dock is beautiful.

⭐⭐⭐⭐⭐ Our experience was excellent. Gian Carlo was always very attentive from before our arrival and throughout the stay, making sure everything was perfect. The person who received us was equally attentive, always attentive to anything we might need; very friendly and helpful at all times. The house is very nice, comfortable and as shown in the photos. And the lagoon… just excellent, a beautiful place to relax and enjoy. We would definitely stay here again. Totally recommended!

A paradise, the house is excellent to enjoy the lagoon with all the privacy in the world. The dogs that live in the house are divine. This is the best option to be able to swim and enjoy Bacalar, since the direct access to the lagoon from the house is easy to use. We spent the entire vacation enjoying the common areas of the Airbnb. Mijail (who lives on the property) is very attentive! He helped us buy things from the supermarket that we were missing and always answered right away!

This place is wonderful: you have a private entrance to the lake, there is a small spot that is excellent for the kids, the kitchen has all the necessary things for cooking and ejoying all the meals outdoors. Another plus of this place is that the lake is more quiet on this side: less tourism, less jet ski noise, etc. All the rooms have a perfectly working A/C and full bathroom. Will definitely come back with my family again

4BR Cottage in Chetumal

Gerardo

Good, 1 year ago

everything is very good, a place with a lot of privacy

Photo not as described. Photos of the listing that are a little... a lot old. Poorly maintained and neglected. It is not reported that the rooms are all separate outside the house. Really a shame. 🤷‍♂️ Highlight: beautiful lagoon!

Host Response

Eres un huésped indeseable. Solo buscas dañar.

Very nice house with access to the lagoon, we loved the Kayaks (we used them every day). The house is not in Bacalar, so you need a car to go to Bacalar, which is 10 minutes away. Recommended for large families since there are 4 rooms. They do not have a living room, it is like a hotel with 4 rooms and the common areas (very nice by the way) are the dining room and the kitchen. The cost benefit of this house is very high, having your access to the lagoon is a plus. If I had to add an area of opportunity, it would be that in some areas maintenance is lacking, for example the dock table is very loose, some pieces of wood come out of the dock but nothing serious. Another point is that you have to be careful with the ramp if you travel with older adults, it is very steep but nothing out of the ordinary. In conclusion, I would recommend it and I would definitely go again.

It's a hidden gem in Xul-Ha, we had 4 incredible days in the lagoon, Gian Carlo is very attentive and responds very quickly, that's always appreciated, the private dock area and kitchen is by far the special charm of the house, Jessie and Kiara (the dog caregivers) were our company, they are beautiful, docile and polite, the rooms are comfortable, the kitchen is very well equipped and Mijail supported us as much as possible during our stay, I think small details of home maintenance can be improved, it's what makes the difference, minimal details as in everything, the experience was amazing in general.

4BR Cottage in Chetumal

Jesus

Excellent, 1 year ago

Great place. Excellent view, peaceful and enjoyable. Definitely we recommend Gian Carlos’ place

The house is located in a wonderful place in the lagoon, very clean, quiet and safe. It has everything you need for a comfortable stay, as well as spectacular views, perfect for enjoying the sunrise and sunset. Gian Carlos and Mijair's service was truly exceptional; they were always attentive to us and offered us incredible recommendations for tours and restaurants. As an added value, the free use of kayaks made the experience even more special. Definitely a place that is totally worth it and that I plan to visit again.

Communication with Jean Carlo was excellent. He gave us tips on restaurants and places to visit. Mijail, who is the person who takes care of the house, was very kind, and always ready to help us with whatever was offered. The location is excellent, the lagoon in all its splendor, the kayak rides, unforgettable. The water was warm and very clean. The dogs that live in the house are super friendly and since we like pets, they let themselves be petted. It was a pleasant experience. They have enough to have a good time. If there was a working television, it would be even better

It is a very nice place, we loved that the dining room was outdoors and there next to the kitchen, only that the room above the dining room needs to be remodeled because it is made of wood and the whole room shakes when you walk, there are many cracks in the floor and the screen is broken in some parts, we feel that this room needs urgent maintenance, apart from that everything was very good. Mijail was an excellent host, he was always attentive to us and our needs, helping us at all times

We loved our stay at this house in Bacalar. Everything was just as described, and even better! The house is beautiful, comfortable and with incredible energy. GIAN, the host, was always attentive to everything and made sure we had a perfect experience. Mijail and his family treated us with great kindness, always attentive to any detail and making us feel at home. The two dogs that live there are adorable, super friendly and give a very special touch to the place. Having the kayaks available to go out to the lagoon was a plus that we enjoyed very much. Without a doubt, a 10/10 experience. Highly recommended and looking forward to returning!

pros lovely setting right on the lake. Great communication from the owner and caretaker. cons It is difficult to anticipate the layout based on the photos. The bedrooms are in different buildings. one adjacent to the lake and 3 bedrooms in the building near the road. we stayed near the lake which was by far the nicest room. it had a sitting area tv and a palapa roof. one of the lamps did not work and was never fixed. it needed a bulb. the hot water always ran out before you finished showering no matter how quickly you showered. The other rooms were rather bare. Just a bed, night table and lamps. there was no real living room where you could congregate indoors but the outdoor area was nice. All in all, we made it work but the place would benefit from some maintenance and decorating. This airbnb was one of the higher priced places so we expected a little more. If you have mobility issues, there were multiple stairs and a sleep hill to get to your car.

Host Response

Que lástima tu evaluación porque pudiste haber leído como es la casa antes de rentar. En cuanto a las fallas que mencionas, me pudiste haber avisado y con gusto lo mandaba a revisar. Es increíble que opines que es un alojamiento caro cuando pagaste con un GRAN descuento. Creo que deberías ser mucho más objetivo. En fin, hay que aprender de las malas experiencias con inquilinos.

I can not recommend this place enough. It is truly a special and magical place. Gian Carlo was amazing at answering questions we had before our arrival. He checked in throughout the trip to ensure we had everything we need. Mijail, who cares for and lives on the property was an amazing resource and so incredibly kind. He gave us many wonderful recommendations for the area. He lives on the property but gives you all the space and privacy you want. There are two dogs that live on the property, and they are so precious and sweet. Kiara and Jesse are the cutest and we miss them already. Having dogs on vacation is a game changer and it really just added to how special this place is. The property is beautifully cared for and loved. We spent 5 nights with 6 people and we all enjoyed the property so much. There are 3 bedrooms in a separate building, all with their own bathrooms. The master bedroom above the kitchen was so gorgeous and spacious. Everything about this place was perfect

Beautiful home on the waterfront. Kayaks are provided to explore the lagoon, which is really blissful. It is also quiet, you mainly hear the birds. There are also 2 very sweet house dogs and the person who received us was also very friendly. All rooms are very spacious and clean, only the kitchen was a little less clean, because it could also no longer be closed by defective windows. However, we certainly didn't mind this. The grill is nice and there are plenty of activities and amenities within a few minutes drive. Highly recommended.

This house is nothing short of spectacular. The location is stunning, right on the water. The rooms are large, each with air conditioning and ensuite. Private jetty with canoes to use. The host lives on sight with minimal interaction giving lots of privacy. Mijail (host) provided so much communication and organised groceries and local cooks at our request. We stayed 3 nights and hardly left, why would we? This is an oasis to rest and rejuvenate with quality friends. I'd be back every weekend if I lived close enough.

Gian's place is so special, we absolutely loved it. We were looking for a peaceful, quiet, safe getaway on the water and found everything we were looking for with this AirBnb. Since we didn't want to go out to dinner, we shopped at the Aki grocery store in Bacalar--whatever you need is there. The home is as represented in the photos, and also comes with kayaks. Mijail, the caretaker, secured paddleboards and we spent two perfect days on the water. Also, HUGE bonus for dog lovers, there are two rescue female dogs on the property. They are gentle, friendly, quiet and they know their manners. We fell in love with everything about this place and can't recommend it enough.

We enjoyed our stay. The property is huge. You feel like you are truly staying at a family home. The area is in local community and very safe. The house would be great to stay longer to fully enjoy all the amenities. The host was responsive and had good recommendations. We booked a sailing tour and they were able to pick us up from the dock at the house. 2 kayaks available. 2 Cute and friendly dogs on premises. 15 minutes to bacalar center. Having a Car would be helpful. Thank you for a wonderful stay.

4BR Cottage in Chetumal

Gabriela

Excellent, 1 year ago

If they plan to take vacations in Bacalar, do not hesitate this is the accommodation indicated to be able to spend some wonderful days. Gian was always on top of our arrival and that our stay was out of the best. Likewise, Mijail, who is the boy who supports him, was always attentive to any situation . The plus is to be on the shores of the lagoon without hustle and with complete tranquility , the dogs that live there are a love🧡, we will miss them. We'll definitely be back. 😊

4BR Cottage in Chetumal

Ana

Excellent, 1 year ago

House has a special charm. It's secluded from Bacalar but by car it's a very short trip. Access to the lagoon makes it a privilege to stay there. (As a tip, heed the instructions on how to get to the house to avoid a bumpy road)

4BR Cottage in Chetumal

Enrique

Repeat guest

Excellent, 2 years ago

Very spacious house, very comfortable to go with the family, it has parking so it facilitates the stay, the plus of having part of the lagoon inside the house makes it even more beautiful, it is already the second time we have come, Mijail is very attentive to what we need , we will definitely return Thank you for everything

If you’re on the fence about whether to book this beautiful abode, do not hesitate and just DO IT. Gian Carlo is the best host who maintained contact throughout our entire stay. Xul-Ha is absolutely GORGEOUS, and the house sits directly on the water. Eating al fresco every morning was the highlight of our day (while seeing amazing sunrises). Kayaking around the cenote with my son is an experience that I will never forget. Gian’s house has absolutely everything you will need, and the bonus was having Mijail and his wife to assist us with tours, taxis, and anything we needed. (One morning Mijail even went to buy us bread and pan dulce). Mijail’s presence was incredibly warm and inviting without ever being intrusive. I have travelled extensively throughout La República Mexicana and I have to say that our stay at Gian’s house was by far one of the best I’ve ever had.

Charming accommodations on a STUNNING lush property with endless views of the lagoon. You are in the heart of nature with direct access to the lagoon. We loved the kayaks, the ethereal views, the bird songs, and all the wonderful places to sit and be at peace in nature! The wifi was sufficient for general use, strong hot showers & spacious bathrooms were nice! The dogs were such a cute addition. We miss Kiana (whom we affectionately named Dorothy). Mijael was a great house manager and we were so grateful that he helped us with all of our bags! This is the perfect magical spot in the lovely puebla magico of Bacalar. Also, a big thank you to the host for recommending. Nixtamal….. an INCREDIBLE MEAL!!!

Host Response

Muchas gracias Layla!!! Fueron huéspedes encantadoras y son siempre bienvenidas!!!

Beautiful property along the shoreline of the Xul-Ha cenote. Well-equipped and functional and semi outdoor kitchen. Very comfortable outdoor dining room. Several hammocks and long chairs available. Dock to dive, beautiful. Love living outdoors? This is for you! Gian Carlo was very helpful and available to help us via text. These directions helped us a lot to enjoy our stay. Mijail, on-site employee, is very discreet and helpful too!

Host Response

Muchas gracias Genevieve! Un placer haberlos hospedado, son siempre bienvenidos!!!

The house is situated on a lovely spot on the shores of Laguna Bacalar, a truly magical location. A tranquil and serene place, while Bacalar town is only a 15-minute drive away if you're looking for more action. There was great air conditioning in all the rooms, which were cleaned spotlessly. Very friendly caretaker Mijail, who took very good care of us but at the same time left us all the privacy we needed. Proactive and warm contact with Gian Carlo, the owner, who was always reachable. A rare find in this particular area!

Host Response

Muchas gracias Niels!!!! Son siempre bienvenidos!!

4BR Cottage in Chetumal

Alejandro

Excellent, 2 years ago

Third time I go and I can't wait to go. Excellent house and excellent location

What an gorgeous place. In a beautiful part of the lagoon, with clear blue water. Outdoor dining area with the beautiful views, and also a palapa to sit in, and enjoy snacks, and drinks in the evening. Having a rented car was helpful for the 15 minute drive to Bacalar town and restaurants, as well as for food shopping, and to see some amazing Mayan sites. Some in our group used taxis, which also worked. We did hire the cooks, which were excellent, and the caretaker was super friendly and helpful with all our needs. Can't wait to return!

I really liked the place, everything is very nice and as in the photos, Gian Carlo is an excellent host. What we did not like, is that in the services it was daily cleaning of the kitchen and it was never cleaned, we had to take out the garbage ourselves and clean... it was until we told the manager who lives there, that why the cleaning was not done and already that day they did clean the kitchen and rooms, but only because we asked for it. Like we wanted in tour and it came out much more expensive from him, it is better to contract with someone else. We really liked that if we needed something from the store, they took it to us and bought it, which helped us a lot, like ice.

4BR Cottage in Chetumal

Jeremy

Excellent, 2 years ago

Amazing place I would recommend to everyone .. my dog can swim and run free and no problems .

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