Alicia Michelle
Reviews
363 total reviews · 5 listings
87% rated 5★
363 reviews
4.80
2020–2026
Cleanliness 4.7
Accuracy 4.8
Communication 4.8
Location 4.8
Check-in 4.8
Value 4.8
363 reviews

Mario
Excellent, 4 weeks ago
Excellent, I highly recommend it.
Cynthia
Excellent, 4 weeks ago
Overall it was a great stay!
Ali
Excellent, 4 weeks ago
We had a wonderful stay! The house was beautiful! It was spotless, comfortable, and looked exactly like the photos. Alicia Michelle was an amazing communicator and made check-in super easy. We would gladly stay here again!

Karina
Excellent, 1 month ago
Everything was excellent!!! We loved it! Thank you very much.
Hugo Martinez
Excellent, 1 month ago
Everything is very good
Marisol
Excellent, 1 month ago
Our stay was incredible. We have a large family of 23 and the home was perfect. We felt welcomed and comfortable.
Pablo
Excellent, 1 month ago
Excellent place… the hard part is continuing your trip and leaving the premises. It's a beautiful place!!! I hope to return soon!! Great for family and/or friends.
Maria
Excellent, 1 month ago
Amazing , thank you very much for the beautiful experience.
Excellent service! Very nice view and very clean house. Happy to stay here again
Excellent ocean view, clean and tidy, highly recommended for enjoying with the family
Kenia Itzel
Excellent, 1 month ago
Our experience was very good. We felt comfortable. It's an extremely quiet area! The house was clean as soon as we arrived. Very comfortable beds!
Jorge
OK, 1 month ago
When we arrived at the accommodation, the pool was not yet ready to be used. The water was green, and it was obvious that it had not been maintained for a while. It was not until the second day at night that we were able to use the pool. Also, it has sharp tiles, and one of the children cut himself. Likewise, two of the beds in the basement had dirty blankets with trash on them. The cleaning staff returned to change the blankets. And on our last day, we ran out of water in the morning. It took 2.5 hours to restore the service. Once the water was restored, it came out dirty from the faucets, since the water tank is most likely dirty. The house is large. We were a group of 18 people, and we all slept comfortably. Alicia was always attentive during our stay. She sent us some "courtesies" for the inconveniences (snacks and drinks 😐). But it still has many details, and it really needs maintenance. I hope you can take care of it to prevent it from happening again.
Santiago
Good, 1 month ago
Very good, except that the pool was cloudy from the time we arrived, but everything else was excellent ⭐️
Peralta García
Excellent, 1 month ago
Excellent house, if you are looking for peace, tranquility and privacy for a pleasant weekend
Johanna
Excellent, 2 months ago
Great place! Really enjoyed our stay
Andrea
Good, 2 months ago
Our stay was pleasant and comforting. We will definitely return.
Jaqueline
Excellent, 2 months ago
Beautiful house with everything you need to spend a long and pleasant stay
Hugo Magdiel
Good, 2 months ago
The location was very good. There was only a problem with a shower, but we fixed it and everything was fine. The pool was very clean and the house was the same. Some of the air conditioners need more gas to cool a little more. Everything else was excellent.
Mariana
Excellent, 2 months ago
Everything was super nice. I traveled with my pets and I had no problems. Communication with Alicia was always very friendly and easy.
Michelle
Excellent, 2 months ago
We loved it! The Villa is super spacious and very comfortable for a large group. The kids loved it and so did the teens. It was just what we needed!
Maria Guadalupe
Excellent, 2 months ago
We are a large family and the house was perfect for us. It is spacious and has room to be comfortable. There are some areas that are already a bit worn out, but nothing that affects it. The play area was a plus. We really felt at home. Alicia was always attentive and responded quickly to everything. We needed the pool cleaning staff to come, and they were always friendly and helpful. An excellent place to rest as a family. We will definitely be back!
Emma Nayeli
Excellent, 2 months ago
A very nice house. We loved the view. The location is very close to everything. Alicia was always available for us. Very safe place.
Carlos
Good, 2 months ago
Everything was excellent except the pool. The water was green and could not be used. Michelle said that they had already chlorinated it and would rinse it later, but that didn't happen.
Eduardo
Excellent, 2 months ago
Everything is excellent. I had a problem with the pool, but it was fixed as soon as I reported it.
Karen
Excellent, 2 months ago
It's a beautiful house!! The area is nice and you can be with your family comfortably
Maritsa Citlali
Excellent, 2 months ago
A very nice house with a great view, definitely what you see in the photos. It's very large and has many amenities. It's very close to tourist areas in Acapulco and is 100% worth it.
Leon Hugo
Excellent, 2 months ago
Everything is as shown in the photos. An excellent house to stay a few days. I recommend it. We had a good time during our stay.
Salvador
Excellent, 2 months ago
Very good location, good price, very friendly, excellent service and always available when needed. I was very satisfied in every respect. Highly recommended.
Everything was excellent. In fact, we had an issue with the keys and luckily Michelle came by to help us with the problem, and everything was great. Thank you.
Tomás
Excellent, 2 months ago
Excellent host, the house is very nice. Beautiful ocean view! It's good!
Urian
Excellent, 2 months ago
very clean
Alan
Excellent, 2 months ago
Everything is excellent in the accommodation. The house is in good condition, and the view is very nice. The beds are comfortable and the rooms are adequate. All the rooms are air conditioned. Everything in the house works properly, and the internet is broadband (100 megabytes). The hosts were always helpful, responded relatively quickly, and are friendly. They handled a couple of requests efficiently. We would definitely go back. We liked it. Thank you.
Cesar Alfredo
Excellent, 2 months ago
Excellent place, very well located, clean, and the host is very friendly
Alexis
Excellent, 2 months ago
Very nice place to stay at Host is professional Thanks
The stay was very comfortable, and the view of the place was even better. It's a very nice house for families. Highly recommended
Elias
Excellent, 2 months ago
The house was perfect for my family, it was enough space for 16 people. There is parking within the grounds, can fit 3 cars (we fit 2 vans and a sedan). Pool is a good size, can fit 8-10 people comfortably. Grill was good, it uses charcoal. On the first floor there is a half bathroom (only toilet) and a bedroom with a king size bed. Second floor has 3 rooms with queen size beds with full size bathrooms and 1 queen bedroom without. In the basement it has 2 bedrooms, both have bunk beds with an additional pull out bed. They both also have queen size beds. Each room has a total of 4 beds. Their is one bathroom downstairs along with a pool table. All bedrooms have AC, basement has AC in both rooms and in the game area. Private beach is 5-7 min walk from house (playa Langosta) .
Eduardo
Excellent, 2 months ago
She was very nice and responded fast every time I asked her any question, it was great time.
Luis Angel
Excellent, 2 months ago
GOOD PLACE
Lily
Good, 2 months ago
Everything was great! It was a very pleasant family stay with an amazing view. The large and pleasant pool. Just take care of the house's general aesthetic details.
Luna
Excellent, 2 months ago
Alicia's house is simply magnificent, with a beautiful view at sunrise. We arrived very late, but luckily in a very safe place that has a security guard at the entrance, who was very friendly by the way. We could use the pool at any time. There were too many rooms, and they were very clean and all had AC, which is fabulous given how hot Acapulco is. The house is huge with lots of beds, and if I ever go back to Acapulco with my family, I would definitely stay at his place again. I fix it with absolute confidence.
Estrella
Excellent, 3 months ago
The house matches the photos. It's nice, clean and very cozy. My family and I really enjoyed our stay with Alicia Michelle. You can see a beautiful sunset from the pool, and it's just minutes from the beach.
Salma
Good, 3 months ago
The house is very nice, it lives up to the photographs. The view is so nice. I think it's important to consider that the 2 rooms with the bunk beds and the pool table are in the back downstairs, which means that whoever stays there is completely isolated, and that's not very nice. Those rooms don't have windows, and there are lots of ants. They're like a bunker. There was half a cue for the pool table. I asked if there were more, but they didn't bring any until the next afternoon. They brought two, but they didn't have rubber on the tip, which causes it to slip when shooting, and there was no chalk. There was no hot water on the first day, but it was fixed and the next day they went to fill the gas tank. In general, the house is very functional. It has everything you need, and despite what I mentioned above about the rooms, the stay was pleasant and comfortable. Although the pool is not that big, the water stays warm, and with the weather, you can enjoy it very much. It was a good experience. Thank you.
Pável
Excellent, 3 months ago
A very nice house.
Alan
Excellent, 3 months ago
Excellent. Good place, location, view, and cleanliness. The only bad thing is the air conditioning, which doesn't work very well. Everything else is excellent.
Host Response
Hi Alan, thank you for your comments and feedback. The air conditioning issue is 100% resolved.
Alma
Excellent, 3 months ago
My stay was very pleasant. The place is really nice and just as shown in the photos. The only thing is that it's difficult for senior citizens since everything is accessed via stairs. But overall, a very nice place
Luisa Gallo
Excellent, 4 months ago
A very beautiful, pleasant house with everything you need for a luxury vacation
Laura
Good, 4 months ago
The house has a beautiful view, the area is quiet, and it's just as advertised. Alice was always attentive and helpful. I would definitely stay here again.
I really loved the view! The house setting gives you such a beautiful view of the sunset! The beach was literally 6 minutes from the house! And they made the house was clean before we got there making it really easy to just arrive and relax after a long drive! I highly recommend anyone to rent this house as it’s in a safe gated neighborhood and very family friendly with plenty of rooms. Had so much fun and I’m extremely grateful for staying at such a beautiful house
Excellent place to go with 10+ people. Amazing view and location.
Galilea
Excellent, 4 months ago
Great stay, will def be recommening to friends and family!
Ilsee
Excellent, 4 months ago
Excellent location and service. 100% recommended.
It's a very nice house, but it really needs a lot of maintenance. The cleanliness is not entirely good, and fumigation should be done
Host Response
Thanks for sharing your experience and helping us improve. We take your feedback on maintenance and cleaning into account to continue perfecting every detail. Regarding insects, during the rainy season it is common for some to appear due to the tropical environment of the area. Even so, the property is preventively fumigated every month to keep it in the best possible condition.
Gustavo
Excellent, 4 months ago
Even though I was there for 1 day, my stay was very pleasant. My family enjoyed it. The view is amazing. I would definitely come back again. Excellent house.
Karen
Excellent, 4 months ago
The facilities are very clean, the description of the house is exactly as shown in the photos, and the hosts are helpful at all times. Easily accessible.
The accommodation matches the description and is generally clean, well located, and we received good service. Overall, the food is satisfactory. I would stay here again.
Vanessa
Excellent, 5 months ago
The house is absolutely beautiful; we will definitely be back. Michelle is very friendly, and the people who helped us with the cleaning were super nice; they are very friendly people. Thank you for making our visit to Acapulco so comfortable. 🌸🩵
Host Response
Thank you very much for your words and for acknowledging the work of our team. Our mission is to make each guest feel at home from the moment they arrive, so comments like yours are the greatest reward for all the staff.
Gerardo
OK, 5 months ago
Overall, the accommodation was fine, however there are a few small details, such as 3 controls that didn't work, one for the TV and another for the air conditioning, so they couldn't be used. The pool is missing some tiles, and in that area, the existing tiles have sharp edges, which caused a person to cut their foot. There are raccoons, and they cause damage to the trash. If you leave it open, they get into the kitchen and eat bread and eggs.
Host Response
Hi, Gerardo. Thank you so much for sharing your experience and for your feedback. It helps us continue to improve. We want to let you know that the issue with the remote controls has been resolved and that the pool was recently remodeled, so that area has already been repaired. Regarding the raccoons, they are part of the area's fauna. They come out only at night and are completely harmless. We recommend keeping doors and windows closed before going to sleep to prevent them from entering in search of food. In addition, during the stay, we collect garbage daily. Thanks again for your visit. We hope to have the opportunity to welcome you again and provide you with an even better experience.
Luis
Excellent, 5 months ago
Ampliamente recomendado, excelente lugar.
Luis Fernando
Excellent, 5 months ago
Exactly as described—very secure and super central. I highly recommend it. There were 16 of us, and the rooms were perfect for 16 people.
Evelyn
Good, 5 months ago
Our stay at the Airbnb in Acapulco was very pleasant. The place is nice, clean, and conveniently located, ideal for resting and enjoying your trip. The service was also good, and overall, everything met our expectations. However, the air conditioning didn't work optimally, which made the stay a bit uncomfortable at times due to the heat. Even so, we had a good experience overall and would definitely recommend it; we would just suggest improving that aspect to make the stay perfect.
Host Response
Hi Evelyn. Thank you very much for your comment and for recommending us. We're glad to hear that you and your friends enjoyed your stay. We also appreciate your observation. The air conditioner has already been repaired and is working properly. Remember that we are always available during your stay to deal with any problems that may arise and resolve them as soon as possible, so that our guests enjoy the best experience possible. We look forward to seeing you again soon 🙏🏽🙏🏽
Excellent view and a very good location, I would definitely come back.
Camacho Manjarrez
Not good, 5 months ago
Honestly, it wasn't what we expected. There were a lot of steep stairs, many areas were dirty, and we even found a rat. The pool was dirty, and when I asked the property manager, she told me it had chlorine, even though the dirt was obvious.
The house is very nice, but it needs maintenance. The furniture is already very worn and dirty, and a mini-split air conditioner was leaking a lot of water. Additionally, we didn't like that, out of the blue, people came to water the plants, according to them, on the owner's instructions. I think these maintenance tasks should be done when there are no guests, as it's inconvenient and makes you feel unsafe.
Marco Antonio
Excellent, 5 months ago
A very, very pleasant experience. I recommend it without hesitation. Everything left a good impression. Everything was clean: the pool, the rooms, the hallways—everything, everything was very clean. The bathrooms were really nice. I recommend it.
Jesús Daniel
Excellent, 5 months ago
Very good house, it has all the amenities and is very clean.
Marlene
Excellent, 5 months ago
My family and I had a very nice stay. The view is beautiful, the rooms are comfortable, and the pool area is very nice. We would definitely rent it again; we didn't have any issues.
Yesenia
Excellent, 5 months ago
Excellent host, very friendly, and the house is lovely; the beds are very comfortable.
EXCELLENT PLACE, COMFORTABLE AND WELL MAINTAINED… HIGHLY RECOMMENDED
Miguel Angel
Excellent, 6 months ago
A very pleasant place, ideal for spending time with family.
Larry
Excellent, 6 months ago
Everything was beautiful and clean 10/10 recommend and very comfortable climate controlled.
Jessica
Good, 6 months ago
Everything was fine; very nice house. The only thing is that the pool has a lot of defects in the tiles, which cause cuts on the feet and legs.
Everything was great, good location, good communication, very safe.
Rosy
Excellent, 6 months ago
The place is large and cozy; all the areas seem excellent to me for spending a pleasant day. The pool is clean, and the beds are comfortable. The kitchen had enough utensils. It's a quiet area if you want to rest. We didn't want to leave; check-out should be at 2:00 p.m. 😥
Manix
Excellent, 6 months ago
Very nice house, with a lovely ocean view. Good communication with Alicia; she responded quickly and was very friendly.
Rebeca
Excellent, 6 months ago
Excellent service from Michelle. We would definitely rent the house again, as it is very large and has all the amenities. The only thing I didn't like was that some of the tiles in the pool are loose, and my daughter suffered a minor cut. It would be a matter of either maintaining the pool or wearing swim shoes when entering. But everything else was truly excellent. Don't hesitate to rent the house, and Michelle provided excellent service. It is absolutely worth every cent of the rent. Thanks, and we hope to be fortunate enough to be able to rent it again.
Miguel Angel
Good, 6 months ago
The place is in an excellent location, and the house is beautiful, but there was a problem. During my stay, a piece of the ceiling fell down. Luckily, we weren't inside, but when we returned, there was the incident. Other than that, it's super nice, and the view is beautiful. The pool is in very good condition, and everything works perfectly.
Andrea Nitzine
Excellent, 6 months ago
We loved the place, we will definitely come back, it has a beautiful view, and you don't need anything else 🙇🏻♀️✨🫶🏼
Rosa Leticia
Excellent, 6 months ago
I would definitely come back to your place, Alicia. It's very comfortable and spacious. The only issue was the cloudy pool, but overall, it was very good, with a beautiful view.
Rodrigo
Excellent, 6 months ago
Everything was great with the house; it was comfortable, with lots of amenities in the kitchen, just as described. Excellent for large groups.
José Ramiro
Good, 6 months ago
The host is super helpful and always attentive, a great location, and the house is very nice.
Jose De Jesus
Excellent, 6 months ago
The house is very nice, large, very spacious, and very clean, but the only thing I didn't like was that there was a rat and fleas. We tried to kill it, but we couldn't find it anymore.
Nadia Brenda
Excellent, 7 months ago
A nice house in a good location
Braian
Excellent, 7 months ago
Everything was great. We had an excellent time in every part of the house. Highly recommended, and excellent service from the host.
Yaneli
Excellent, 7 months ago
Excellent accommodation, you could say that it's more beautiful than what you see in the photos, we would definitely come back
Raul
Excellent, 7 months ago
Beautiful house to enjoy a great sunrise and sunset, beautiful stay, I will definitely rent this place again, it is wonderful and beautiful. I was very satisfied with my stay and my family loved the views.
Diana
Excellent, 7 months ago
The house has an amazing view, and it is equipped with everything you need if you cook there. It is clean and matches the photos; the rooms are comfortable.
Isai
Excellent, 7 months ago
Casa Alicia is an excellent option to stay if you want to spend a relaxing vacation in Acapulco. My family and I stayed last weekend. A very comfortable and spacious house for several guests near the beach, complete privacy as if you were in your own home. (Very clean👌🏻) Michelle is always friendly and respectful, attentive to what we need, definitely my choice for future trips, recommended 10/10 😎😎😎
Alejandra
Excellent, 7 months ago
Very comfortable stay
Yeisy Jesús
Excellent, 7 months ago
Excellent place !!
Juan Carlos
Good, 7 months ago
Everything is very good
Excellent place with a beautiful view, comfortable and spacious bedrooms, overall the house is impeccable
Belen
Excellent, 7 months ago
We found the house clean and equipped with everything you need for a good stay, it is a very quiet place ideal for resting and the view is simply amazing, we would definitely come back.
Jesus Alonso
Excellent, 8 months ago
Beautiful house, I highly recommend it We would definitely come back, it's an incredible experience!
Bárbara
Excellent, 8 months ago
The house is very nice and the host was always very attentive.
Jesus
Excellent, 8 months ago
Hello, the stay in this accommodation met our expectations, the cleanliness of the house and location we liked very much, in addition the host's service at all times was exceptional!! Only the pool requires maintenance, pieces of tile are falling off, which caused injuries to the feet of 3 family members.
Luis
Excellent, 8 months ago
We had a few pleasant family days off in the company of pets. Thank you very much
Eduardo
Excellent, 8 months ago
100% recommended
Diana
Excellent, 8 months ago
Everything was very pleasant, from the service with Alicia, the super clean and very comfortable house. My family and I would definitely return, recommended and very safe
