Juan Gonzalez

Reviews

86 total reviews

88% rated 5★

86 reviews

4.87

2021–2026

86 reviews

5BR Villa in Puebla City

Daniela

Excellent, 5 months ago

Excellent! Highly recommended. We really enjoyed the pool, as it was heated and covered, so we could use it until late. The garden is very nice. Juan set up a tent for us where we could enjoy a barbecue. The rooms are clean and comfortable. Without a doubt, highly recommended!

It's a very good place to have a good time, it's super close to the Africam Safari and Lake Valsequillo, so it's great for sightseeing. It could use some mosquito lamps and have a little more privacy in the pool because of the cameras installed there. I felt like I was in the house of celebrities haha, but everything is fine. In fact, bring your personal toiletries and towels, but other than that it has everything. The pillows are a little soft, so if you like them a little stiffer, you have to bring your own.

This is my first experience with Airbnb, and I'm sharing my opinion. It's a comfortable place for meetings, very practical because it has a covered and heated pool, but it lacks cleanliness, in the bottom it had sand, the rooms were clean, and a plus that they have mosquito nets and a fan, the individual mattresses were very uncomfortable because you could feel the springs, in the pool and bar area there was little privacy due to the many cameras, I think that one at the entrance to the garden is enough for everyone's safety, it would be prudent to do fumigation because there were ants in the dining room and we found a large spider outside the rooms, the dishes were not well rinsed, when serving natural water in a glass it foamed, so we had to rinse the ones we were going to use. In general, the accommodation is good, but with areas of opportunity, which if they were addressed I would stay there again because it is a practical and beautiful place.

In general, the place is comfortable, quiet and pleasant. The only issue is that there was not everything necessary in terms of linens. We traveled from far away and we could not carry everything in the suitcase and we did need towels. Not being able to receive visitors is a bit limiting.

Host Response

We're sorry for the confusion, but it's important that you “LEAN” what's offered in the listing before booking. The listing specifies that there are NO towels, that pets are NOT allowed, and the total number of people who can enter.

The house is very nice, as in the photos, Juan was very attentive to what was required, the lady who did the cleaning (at an extra cost) was very kind, the only thing I recommend is that in cold weather you bring blankets since there are none in the house, if you are sensitive to the cold it's better to bring them, it has the necessary kitchen utensils, although the plates and glasses are plastic because the living room, dining room, kitchen and pool are in the same place, in general I recommend Juan's accommodation.

5BR Villa in Puebla City

Roberto

Excellent, 1 year ago

An excellent house, really beautiful

5BR Villa in Puebla City

Christian

Repeat guest

Excellent, 2 years ago

I would like to highlight the availability of señor Melesio who responded very quickly to our needs.

5BR Villa in Puebla City

Alfredo

Excellent, 2 years ago

Great place! A big kitchen with a nice view to the dining room, living room and pool!

Juan is very friendly and excellent host. he stays attentive and very willing to what you have a great stay at his property. Everything is in perfect condition,clean ,cared for and tidy. It has an extensive list of rules , which if you read carefully, are basic rules of coexistence and care and respect that do not cost any work. The only thing that I had not touched on any other property in several years that I have using AIRBNB,is the use of cameras inside the property (living room, kitchen, pool) I understand that it is by care of it, but if we feel like monitored and not free. from there out, everything is excellent .

5BR Villa in Puebla City

Alejandro

Excellent, 2 years ago

It is an excellent place to spend with friends and family! The location is good as it is close to super markets and especially African Safari.

Everything is very nice, the heated pool in a gated area that shares space with living room and kitchen, access to the bedrooms is outside the pool area but the rooms are comfortable, they have TV (we don't occupy all of them) and bathroom except for one, all very clean, the gentleman who greets you (Mr. Melesio) is very friendly, he gives you local numbers to buy things since they are removed... and punctual at the time of use of the pool and at the time of use of the pool and in their closure from 9am to 9pm (it is not possible to use it before that), we were at ease, the inconveniences... the arrival and departure time is not flexible, it is very strict on that, it is described that there are no towels and to be a space with a pool is not useful, I requested support for that and they took us towels, there are no toilet or other details in bathrooms, due to size, kitchen instruments are missing. I don't love that you have to go out into a kitchen-dining room and pool, it only fits 2 cars. We were 6 adults and 3 children. It's five minutes from Africam Safari :)

5BR Villa in Puebla City

John

Excellent, 3 years ago

Excellent location for Africam Safari activities!!

I loves this house so much and so did my family. I had not seen my grandparents in 19 years and my in-laws in 10. This house was great to fit everyone 13 ppl. Everyone wanted me to book another night. I also feel pictures do not do justice to how beautiful this home is. So confortable and clean. Host is super responsive, also the house keeper also a very nice and attentive guy if you need something. Pool was great. There was not one thing I did not like. Also something to keep in mind. There are local stores that will deliver groceries and food. I look forward to staying here again for days.!

A very pleasant house, which could be great with a few things. We were with family for a 2-day stay in Puebla, a stop on a ten-day road trip. With small children, it is easier to have dinner at home. Despite a large kitchen that could be very friendly, We missed the minimum to share a dinner: glasses and plates worthy of the name. This seems so essential in our Mediterranean culture, that we were very surprised to discover plastic glasses and plates upon arrival. I am sure that Juan, who has understood our disarray, will bring to his kitchen the minimum of equipment, for those who wish to cook and share a good meal in this house.

Host Response

I'm sorry to hear that the plastic isn't pleasant for you. We use plastic for safety since the kitchen, living room, dining room and pool are in the same area. Using glass poses a risk of breakage which could cause someone to injure their feet. A lot of people use the house and we try to make sure that no one gets hurt or that a glass falls into the pool. That's why we avoid glass.

5BR Villa in Puebla City

Pamela

Excellent, 3 years ago

Great place

We liked the house very much, it is as shown in the photos. My family had a very pleasant time, so we would not hesitate to return. Also, Juan was a very friendly person and was in contact with us the whole time so that we had a pleasant stay. It is worth mentioning that the pool was something we enjoyed a lot since the water was never cold. Finally, the house is very close to AfricamSafari, so it's a plus if you plan to visit this place. For all of the above, I highly recommend this place.

5BR Villa in Puebla City

Christian

Repeat guest

Excellent, 4 years ago

We had a great time with the family, and we will have wonderful memories of it. The pool is great and the rooms are very clean.

5BR Villa in Puebla City

Daniel

Excellent, 4 years ago

Great communication and was able to resolve any problem quick. Very kind and easy to work with. Great place to stay

We recommend this place to stay; Juan's service as a host is excellent, and his communication is attentive, as he always makes sure that guests are properly taken care of. During our stay, we were very happy; the bedding was very clean, and overall, there is a commitment to keeping the house in excellent condition. Likewise, the service provided by Mr. Melesio, who, along with his family, is in charge of cleaning, was excellent, as they are friendly and attentive people. Thank you.

5BR Villa in Puebla City

Daniel

Good, 4 years ago

Very clean place and very friendly owner would definitely love to come back

A true hidden gem outside Puebla City, perfect for families and/or friends who want to relax. The house is as shown in the pictures and the host was exceptional. The place is about 30 minutes away from the center of the Puebla but has close by mini markets and restaurants that deliver to the place for 5 extra pesos. Communication with the host was easy and Sr Melesio was very helpful. My family truly enjoyed the place, it’s pool, the kitchen set up, the comfortable beds, the privacy and outdoor space.

5BR Villa in Puebla City

Ricardo

Excellent, 4 years ago

Very attentive, super good communication and always pending. Thank you Juan!

A beautiful place to rest and enjoy as a family. The house is very nice, very clean, the bedrooms and bathrooms are super clean, clean sheets and clean quilts. The pool with an excellent temperature all the time and roofed for the kids to enjoy all day. The host with excellent availability and kindness, respond immediately and give a solution if anything is offered. I would book it again because it is just like in the photos. We loved it!!!

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