Alberto

Reviews

264 total reviews

84% rated 5★

264 reviews

4.81

2014–2026

264 reviews

3BR Condo in Puerto Vallarta

Rodrigo

Excellent, 1 month ago

Excellent stay. The place is just like the photos. The host is always attentive. The hotel facilities are very nice.

Alberto was super helpful. The photos do not do justice to how beautiful the hotel and condominium is. We really appreciated the early check-in and the option to stay at the hotel after check-out. Also, the staff were super nice and welcoming. You get the benefits of a hotel experience while paying much much less. We definitely would come back.

Host Response

Thank you very much for your reviews, we will be happy to host you again anytime.

The place is a bit old but it feels well maintained and very clean. The amenities and service are almost like a hotel, although it does not have the hotel's cleaning and linen change service. The common areas are excellent, the pool is around 1500m2 and there is a garden for children to run. Good beach access too. Your kitchen is well equipped. Overall, it's a recommended place to take the family on vacation. Thank you.

3BR Condo in Puerto Vallarta

Juan

Repeat guest

Excellent, 2 years ago

My family had a great time!

3BR Condo in Puerto Vallarta

Maria

Good, 2 years ago

This is a great place, this resort has everything inside the resort like restaurants, groceries, etc. But the restaurant by the beach is over priced for its value and quality of the food. So I recommend to eat outside, there's lots of great restaurants in Marina and Malecon(PV). The place we stayed was great, little bit old but clean and comfortable. Outdoor pool is big and beach accessible. But it was hard to find a seat so if you want the beach chair either in the pool area or for the beach tent, go out early nd reserve the spot, no later than 9am. (if you only leave the personal items there, I heard the workers take them at 9:30am so be reminded of this) Some workers are kind but not all of them. there is kids club and a 2ft pool so it would be great for family with young kids. the host was very responsive and the description was exact as the host mentioned on the internet. My family had great time here.

3BR Condo in Puerto Vallarta

Michael

Excellent, 2 years ago

This place was perfect for our family. Alberto communicated with us the entire time and even met us in person at checkout. He checked in throughout the week to see if we needed anything. This resort is perfect for kids. It’s big enough for them to explore, but confined enough to feel safe. Our room had plenty of space for our family of five and the beach and pool area was amazing. Highly recommend this place and Alberto’s hospitality.

Excellent location. Amazing pool. We were turned off by the condition of the place - while it absolutely worked, it wasn't the standard of most hotels, which I assumed we would get given it's location in Velas Vallarta. Many stains on couches and sheets, showers were in poor condition (old hardware sticking out, dirty tiles, etc.) and the dust on the vents was disturbing. If you are looking for a value though this might be the place. Alberto was absolutely fantastic - extremely responsive, helpful with recommendations - best landlord ever!

3BR Condo in Puerto Vallarta

Jose

Excellent, 2 years ago

Everything is excellent, 100% recommended.

3BR Condo in Puerto Vallarta

Jorge

Excellent, 3 years ago

Spectacular accommodation in every way! The apartment is super spacious and well equipped. It has everything you need to have a very comfortable and quiet stay. The rooms, living room and balcony are super large and comfortable. And the great added value is that it is inside the hotel and you have access to all its amenities and activities!! The pools are huge and very clean, and the access to the beach is very clean and wide! You practically don't need to leave the hotel for anything. Alberto was attentive at all times and always very flexible to help with anything we needed. This is definitely our new favorite place in Puerto Vallarta.

Very nice place. We spent 2 full days without leaving the hotel since the outdoor area had everything you need to have a great time. You can use the facilities, and there are activities at no extra cost. If you go with family, they will have a lot of fun. The hotel staff takes very good care of you. You feel safe at all times. The location is far from the boardwalk. The bus has no schedule. For Uber, consider that if there are 6 or more, the cost to the boardwalk is $500 to $600 round trip. Walmart $80 (for your information, the hotel has taxi service and they have affordable fixed prices). Oxxo is a 15-minute walk away. The condominium is as shown in the photos, clean and beautiful. It has a kitchen with everything you need. For us, it was not a problem that the TV in the room did not work and the other one's power button was broken. It was a minor detail that did not outweigh how much fun we had. As a family, we left happy. Thank you, Alberto. Your service was a 10. Believe me, if you allow us, we will come back. We loved it.

Alberto was absolutely amazing with communication and helping us when we needed something. However, the condo is in need of a renovation. There was noticeable mold in the bathroom, the kitchen was rundown and there were stains on the sofa. When we brought this to Alberto’s attention, he offered to have the place cleaned but it wouldn’t fix the underlining issue. We ended up checking out a day early due to this. The resort is lovely and with a renovation, his place would be perfect.

We loved the place! Alberto was amazing and responded right away to our questions! Since there was just 3 of us, he picked us up from the airport and spent extra time showing us around the area. The condo was clean and spacious with a great balcony view! It was also nice having access to all the resort amenities. Location was great and just a quick taxi ride from the airport or to the port where you can catch a tour to any of the local activities (lip lining, ATVs, whale watching, etc.). Brenda at the concierge’s desk was great and helped us book all of our activities! Overall a great experience and look forward to staying there again!

Excellent host!! The place is beautiful, the pools are clean and for all tastes, 2 very large with waterfalls, and a super splash pool! The apartment is in great need of maintenance, especially in the bathrooms and kitchen. We went with the plan of cooking and preparing everything in the apartment. Some cutlery was broken, there was no kitchen cloth, the fiber was very used and the microwave oven did not work, this hindered the preparation of the food a bit. If you're not going to use the kitchen, the place can work perfectly for you.

3BR Condo in Puerto Vallarta

Fernando

Good, 4 years ago

Very good host, well located property and with hotel services (not included but available) very comfortable for families

If you're looking for a budget friendly resort holiday with all the bell and whistles of staying in a resort but not paying the high prices then look no further. Alberto's apartment is the perfect location and size for a relaxing and fun beach vacay. It has all the amenities that a beach resort offers - good sized pool, beach access, restaurants, room service, etc. PLUS things we expect from an AirBnb - space to spread out and cook a few meals. Alberto is hospitality personified - he was available for my questions even before I booked the place and was a caring host after. We were a family of 3 and we didn't get the all-inclusive bands. I recommend paying as you go at the restaurants and venturing out of the resort for some meals.

3BR Condo in Puerto Vallarta

Ana

Excellent, 4 years ago

Amazing resort for families. Host is very attentive. Checking in and out is a breeze. The staff is exceptional! We enjoyed every minute of our stay.

3BR Condo in Puerto Vallarta

Ingrid

Repeat guest

Excellent, 4 years ago

Perfect communication between host and guest.

Alberto's unit in Velas Vallarta was everything we hoped for and more! The resort itself is beautiful and very well maintained. The pools are awesome. The unit itself is very big and well equipped. Even though it is in the resort and you can use all the amenities, being own by a private owner allowes the price to be very resonable and makes the stay much more affordable. Alberto did a great job communicating with us, explain all the rules, and made using all that the resort have to offer very easy. He was very attentive to our requests. At check in we were offered by Velas to add all-inclusive to our stay, for about $130 per person per day, but chose not to. We ordered quiet a lot from the pool side bar and the room service and ended up not spanding even close to the all inclusive offer. So my advice- skip it. To sum up - great family stay in an upscale resort, good value for our money, and very nice owner.

3BR Condo in Puerto Vallarta

Jose

Excellent, 4 years ago

It's a great place with great views. The staff is very clean protective of Covid-19 and very attentive to all your needs.The ocean is great the pools are probably some of the best.We really didn't eat there since we were going on tours and to different restaurants but the little we ate there its good.

This is a must stay location! The condo and Alberto are phenomenal. The condo is even nicer than the pictures, the balcony is huge, the two bathrooms are also large, the AC works really well, the rooms are great sizes, and everything was clean, there was even drinking water in the fridge of us. Staying here you have complete access to the Velas Vallarta resort. You can eat at all of the restaurants, have 24 hour room service, and participate in all activities hosted at the resort. You just pay for the food, you can give the resort your room number and pay when you check out with the resort, the price of food and drinks there is very cheap. Alberto made the trip stress free! We booked the rental last min (on the plane to Puerto Vallarta) and Alberto was responsive to us immediately. He answered all of our questions with great detail and patience. He stayed in contact with us through the flight, and taxi ride to the resort, meeting us at the front desk when we arrived at the resort. He walked us to our condo, showed us how to easily use the AC, answered any questions and gave us a quick overview of where everything was in the resort. We had some changes pop up that we needed to make during our stay, and again, Alberto was immediately responsive and 100% helpful. I would stay here again, and recommend this rental to my friends and family. A little more about the resort, it is beach front and the sand is super clean, there are cabanas for you to lounge in, there is a volleyball area, several pools, areas especially for kids, a spa, two restaurants and the grounds are beautiful with lush greens, birds, koi fish, iguanas and peacocks.

this was truly the perfect place for our annual family vacation. the resort is pristine!!!! beautiful with tall, lush trees and gardens, tons of beach chairs and canopies by the pool, the service is 100%!!! the servers and all of the staff truly give a 5 star service. the resort is super clean, they take pride in maintenance. the food is also very good and very safe to eat. you have rhe option to buy all inclusive wristbands for food and drinks or pay separately. the unit is large with tons of space. 3 bedrooms and 2 bathrooms was great to have as we traveled as a family. the balcony is large and has all the views ! Roberto is an excellent host and was easily and readily accessible before and during our stay. he had wonderful recommendations for outings and restaurants in the area, he provided flexible checkin and checkout options, and he even greeted us personally with his beautiful family on day 1. we will definitely be back for future vacations and so happy that we may have found our forever stay in PV.

Wonderful place to rest as a family, everything looks perfect as in the photographs of the post, wonderful place surrounded by green areas, super clean pools and the water with an ideal temperature is not hot but it is not cold !! You just need it in order to spend the whole day in the water without worrying and without k te de frio ! All the staff with a smile on their face and willing to help with everything you need!! Congratulations on these places that make you feel at home!!

3BR Condo in Puerto Vallarta

Martha

Good, 4 years ago

the stay at the super recommended hotel was super good

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