Lourdes
Reviews
100 total reviews
91% rated 5★
100 reviews
4.88
2015–2025
100 reviews
Fernando
Excellent, 1 year ago
Everything was super comfortable!!! Everything was perfect
Jose Geronimo
Excellent, 1 year ago
Great place! Thank you very much to Ofelia, she is a very pleasant and very nice person. Thank you for the stay.
Alejandra
Excellent, 1 year ago
excellent location, between 2 squares and in front of another one, close to a supermarket and WTC. The pool and access to the beach are quite good, with 24-hour surveillance. Also, the cleaning lady is very friendly, and the elevator is excellent
Mar
Excellent, 1 year ago
a good option to stay, clean place, and very conveniently located
Montserrat
Excellent, 1 year ago
Excellent location! The place is just as described and very clean. Ofelia attended to us on arrival and was very friendly, she helped us and communication was amazing! It's really worth staying here.
Alfredo
Excellent, 1 year ago
The apartment is very nicely located, spacious, comfortable beds and clean.
Juan Manuel
Repeat guest
Excellent, 2 years ago
Excellent place with a prime location and incredible view. This is the second time that a group of friends have stayed here in the last 2 months, and it's worth spending time together. I highly recommend it, and I must say emphatically that the best thing about that place has a name and it's called Ofelia. She is the kindest person and takes care of us and feeds us with the best seasoning and warmth. That helper lady is a mega plus.
Juan Manuel
Repeat guest
Excellent, 2 years ago
Large apartment and very well located. The area is very good and has attractions around it. Mrs. Ofelia, who helps with the cleaning, is a great plus when renting that apartment. We'll be back soon
Victoria Eugenia
Excellent, 2 years ago
Everything was great and Ofe took great care of us We look forward to returning on our next vacation
Laura
Excellent, 2 years ago
Thanks Lourdes, we were very happy Thanks Vero and Ofe
Mauricio René
Excellent, 2 years ago
Mrs. Ofelia's service was wonderful, we felt very comfortable, thank you
Mariana
Repeat guest
Excellent, 3 years ago
We've already stayed several times at Lourdes' home and will continue to do so. The PH is very comfortable and Ofelia's care is very friendly.
Laura Beatriz
Excellent, 3 years ago
Excellent location, the place is very well maintained, and has everything you need. The pool and the sea are the best. Very comfortable
Antar
Excellent, 3 years ago
an excellent person and good host, complies with everything that is said in the listing, everything is very comfortable...
Gezer
Excellent, 3 years ago
The stay was extremely good, great location and above all the attention of the lady. Ofelia, who I thought was excellent, pleasant and with a phenomenal warmth.
Ana
Excellent, 3 years ago
Excellent apartment, we really enjoyed our stay. The place has beach access and air conditioning in the apartment, which is perfect for the heat. Ofe treated us very well and we had no problems. We hope to stay here again when we return to Veracruz!
Baldo O
Excellent, 3 years ago
Excellent Lourdes, exemplary communication. The place is wonderful, as always. Ofe is the best, a person dedicated to his work. We left with a great taste in our mouths. This is the second time we have stayed and we will return.
Host Response
Thank you. You're always welcome.
Juan Enrique
Excellent, 3 years ago
we were very well taken care of, Ofelia is definitely an asset!
Raquel
Excellent, 3 years ago
They were a very nice few days in a very nice atmosphere Thank you
Host Response
Thanks to you!
Elizabeth
Excellent, 4 years ago
excellent location and spectacular view, definitely recommended
Carlos
Excellent, 4 years ago
The place is really well located, it has a shopping mall right next door and a traditional cafeteria to the other side. There's beach access through a door in the building, it has good security, space for a couple of cars and excellent service. We had a great time, thanks again!!
Marcela
Excellent, 4 years ago
Excelente atención
Jacobo
Excellent, 4 years ago
Good service, good location, highly recommended.
Alfonso
Excellent, 4 years ago
Very comfortable and very good location.
Ileana
Excellent, 4 years ago
Lourdes’ Place is fantastic! Perfect location and very safe. The on-site manager went above and beyond to make sure that our family was well taken care of. Will definitely come back.
Carlos
Repeat guest
Excellent, 4 years ago
Great experience as usual.
Alejandra
Good, 4 years ago
Good area, clean and very familiar
Bernabe
Excellent, 4 years ago
An excellent place to rest, close to everything—squares, cinemas, the ocean, etc. Good security, and Ms. Ofe, who hands over the apartment, is very helpful for anything you need. Very good pool and access to the ocean.
Sonia
Excellent, 4 years ago
Excellent view and location. The apartment is very spacious, it is very comfortable, safe and very clean. The photos show only part of how beautiful the place is. It is very well equipped and has all the amenities and more. The beds are super comfortable, and despite being located on a very busy street, you can't hear any noise, just the ocean. In addition to that, Ofelia was always available for anything we needed and was very kind to us. Definitely 5 stars.
Lía
Excellent, 4 years ago
Everything is very good, they waited for us to welcome us and explain everything, I really don't have any negative comments.
Carlos
Excellent, 4 years ago
This place was great. The Security was great
Israel
Excellent, 4 years ago
Lourdes is an excellent host, very friendly and understanding. Also, their place is very nice and in an excellent location. My family and I really appreciate your kindness.
Moises
Excellent, 4 years ago
Excellent place, everything was perfect!!! The view is incredible, and you have everything you need, just like being at home, as well as great service!! Highly recommended…
Chris & Lili
Excellent, 4 years ago
Large apartment in a very good location, with plenty of sleeping spaces and bathrooms available. Just a short walk to the beach, with swimming pools in the building and shops nearby. We really appreciated our host’s availability and flexibility. We recommend this for a stay with a large family!
Narayani
Excellent, 5 years ago
The place is simply one of the best Airbnb’s in Veracruz. The house keeper is very knowledgeable and will take of every/any small detail during the stay. She ordered and cooked fresh fish which was spectacular. We ran out of water and she took care of it. She even invited our nanny out for ice cream and cooked a traditional Veracruz breakfast for Mother’s Day for me and my family. I am from Veracruz and I can say the location is the best. I would highly recommend for foreigners. Close to a mal, ATM and a huge grocery store.
Fernanda
Repeat guest
Excellent, 5 years ago
Lourdes is an excellent host; this is the fifth time we’ve stayed at the apartment, and we always love it. It is excellent, very clean, safe, tidy, and looks spectacular. We love visiting the property.
Sara
Excellent, 5 years ago
A very recommended place, the apartment and the building are very clean, it is on the 14th floor so the view is spectacular, do not worry because it has an elevator you do not walk anything, it should be mentioned that the mattresses of all the beds are delicious breaks very well, good towels, good sheets, it has everything you need, Ofelia is very attentive and resolves everything you need!! I highly recommend the accommodation, only one detail the pool is beautiful and with a beautiful view of the sea but it is very cold, we could not use it any day! The location is great in the mouth of the Rio, a good place to move anywhere and there is everything nearby.
Marina
Excellent, 5 years ago
Excellent location, everything is very clean and close by. Doña Ofelia’s service is impeccable; she is always attentive. The photos don’t do the apartment justice; it’s spacious, bright, and comfortable. We were very pleased and will definitely repeat the experience on our next trip to Veracruz.
Alejandra
Excellent, 5 years ago
Excellent and highly recommended
Vivi
Excellent, 5 years ago
100% recommended, the apartment is amazing, the pool is super comfortable, the people in the building are very friendly, the location is perfect, restaurants, the coastal road starts right there, ocean view, the coffee they have in the apartment is pure love and Ofe is the best of the best, always attentive to what is needed. We'll go back without thinking about it!
Alvaro
Excellent, 6 years ago
Highly recommended
Luis
Excellent, 6 years ago
Sra Ofe's Good Attention
Edith
Excellent, 6 years ago
Very nice apartment and a really good location. I loved it.
Alejandro
Excellent, 6 years ago
Very nice apartment, unparalleled location, perfect for large families who want to spend a very different day
Carlos
Repeat guest
Excellent, 6 years ago
A truly great experience. The perfect place to have a great experience in Veracruz.
Carlos M
Excellent, 7 years ago
Great option to get to Veracruz Nice place very spacious, functional and in perfect condition Highly recommended
Estefania
Excellent, 7 years ago
super recommended, the lady who helps (OFELIA) is super friendly and delicious cuisine!! the apartment is super located! excellent if you go with children because it is safe in every way. Although I did not meet Lourdes in person, she always answered my messages immediately. I hope to return soon! And thank you for the excellent service and attention.
Host Response
Mil gracias!!!! Regret pronto!!!!
Erika
Good, 7 years ago
The apartment has a very good location, is spacious and perfect for family vacations. The pool area is clean and has beach access. Unfortunately, we had a problem with the cleaning in the kitchen and some insects, however the person in charge of cleaning looked for an immediate solution.
José Ignacio
Excellent, 7 years ago
Great place and great service
Fernanda
Repeat guest
Excellent, 7 years ago
Lourdes' apartment is impeccable, excellent service, super clean and very well located, she is a very attentive and super helpful hostess. I recommend it 100%. It's super comfortable and very well maintained. The pool facilities are also excellent. She is a very polite person.
Host Response
Thank you very much, come back to this your house whenever you want!!
Claudia
Excellent, 7 years ago
Located in the best area, comfortable beds, impeccable bedding, and the penthouse looks like new. We are invited to return
Yuliana
Repeat guest
Excellent, 7 years ago
Second time my family and I stayed here and we loved it! Ofe was always attentive, he welcomed us very kindly and helped us with everything. Everything was excellent and super clean. It's super well located for restaurants and bars that you can even walk to without a problem. We'll definitely be back😊
Pilar
Excellent, 7 years ago
I highly recommend it. Everything is more than what you see. Thank you very much, Ofelia, for your attention.
Jose Luis
Excellent, 7 years ago
Excellent in every aspect
Host Response
Thank you!!! Come back to the harbor soon
Abril
Good, 7 years ago
Good place , clean , nice well located , it would only improve the attention of the people of the condominium very exaggerated in terms of surveillance they follow everything ! Recommended for adults !
Diego
Excellent, 7 years ago
Very good service!
Cesar
Excellent, 7 years ago
Great location, very safe and beautiful view
Liz
Repeat guest
Excellent, 7 years ago
This is the second time that we stayed at Lourdes's place, and as well as the last time everything was incredible. The apartment is comfortable and perfect for families, the location is unparalleled if you like to go shopping, jogging or just enjoy the view of the sea. The person who helps out at the apartment is truly exceptional. I would definitely stay there again.
Host Response
Thank you very much!! We will always be super happy to have you back!! This is your house!!!!
Karen
Not good, 7 years ago
It's not the first time we spent New Year on an airbnb and the previous ones I can say that I was definitely coming back, we chose this one because of the good comments and the excellent ratings I had however for our bad luck, there were several points that definitely make US NOT WANT VOVER 1) Our biggest complaint is this: when looking for places to spend New Year we were looking very specifically for a place where there was someone to help us prepare the food throughout the day and did the cleaning on a daily basis, as we spent other ends of the year on other airbnbs and we had always looked for the same and until this time we had never had any problems. Seeing this option and contacting Lourdes, the host, my first SPECIFIC question was that, that if there was someone to support us with food preparation throughout the day and that if it had an extra cost it didn't matter (we paid) but that didn't matter much to that and you know how it worked on her Airbnb, for which her literal response was: yes, IS OF and IS already INCLUDED IN the PRICE. What do we mean by that? That Mrs. Ofe would help us prepare the food and that there would be no extra cost. Well NO, arriving at the apartment, the lady received us, she helped us to keep things from the super and ready, I let us know that it was already leaving, of course we were surprised since we expected it to help us prepare the food however we did not give importance, thinking that the next day I would come to help us with breakfast and other things, however to our surprise it was not like this, I arrived approx 10:30am, for which the fares of the day before we also had to wash them us because she did not arrive. When she finally arrived, we asked her about making us food and her answer was no, that she didn't make food, only cleaned. If we wanted her to cook, there would be an extra cost. I immediately wrote to Lourdes, to which she replied that I had told her that I had no problem paying. SO THAT'S THE ANSWER??? Of course, the point wasn't the cost. The point is that SHE TOLD ME SOMETHING THAT IN THE END WASN'T TRUE (and there are the messages written by her). It was very uncomfortable since of course we noticed that Mrs. Ofelia does not like the fact that we were upset why Lourdes told us something that was not true. 2) After knowing that Mrs. Ofe only did the cleaning, I asked Lourdes the time that Mr. Ofe had to know what time I would arrive to wash the dishes from the previous day and be able to cook breakfast, Mrs. Lourdes replied that from 9 to 2, because on the first day I arrive approx 10:30 the second approx 12pm and the third (the day we were already there) that day if I arrived approx 9:30 just because I knew it was already our departure There were clearly two days that we were waiting to arrive at the agreed time and better we decided to start with the cleaning of the kitchen because she was not arriving. TERRIBLE, because it turned out there was no food and no full cleaning. On the second day, he did NOT do the full cleaning. He did not wash 1 bathroom and did not clean 1 entire room. When I wanted to use the pans in the afternoon for dinner (after she washed them in the afternoon), they were dirty. On one occasion, even with her present, I showed her that they were dirty and she saw me wash them again. It's not like I had cooked anything with a lot of grease to make it super difficult to cook. 3) Lourdes told us that the pool had weather, that they didn't always take it, that it depended on the weather and we were aware of it. Being already in the pool we asked a maintenance young man that if there was the possibility of turning on the weather and his answer was that he would have done it with all the pleasure that: one of the pools does not have weather and that the other pool already had several months broken down, one more thing that WAS NOT TRUE within the conversation with Lourdes. *The part of the beach where the apartment set is has a very close drainage exit so the sea has a bad smell, even in some parts of the pool you can perceive. We know that this does not depend on Lourdes. I'm just adding it as a comment. And since the point is to provide an objective review for future travelers, there are also the positive aspects of our stay: 1) The view is very nice 2) You have everything you need to set a nice table for a New Year's dinner (white tableware, glasses, drinking glasses) 3) You have everything super close, the super a few meters away, shopping mall, restaurants, the famous coffee of the great parish 10 minutes by car 4) The climate control works perfectly I wish Lourdes is more specific with your next guests to avoid this type of misunderstanding and be able to make a much more pleasant stay. Excellent year
Rebeca
Excellent, 7 years ago
Hello! My family and I stayed at Lourdes’ place for a few days. I highly recomend the apartment. It is located in one of the best areas of Boca del Río and close to downtown Veracruz. The place is clean, well organized and it is run by a wonderful lady, Ofelia who will help you with anything you might Need. She is kind, trustful, helpful and great cook. The building has security personnel and everybody was amiable. Great place to stay!
Host Response
Thank you very much !! We will always welcome you with open arms!’n
Santiago
Excellent, 7 years ago
We'll definitely be back!
Host Response
Thank you for your kind visit!!!
Yuliana
Repeat guest
Excellent, 7 years ago
Excellent service, really well located, the apartment is very nice, and the service is very good. I loved it. I will definitely go back there.
Javier
Excellent, 7 years ago
Excellent property with everything you need to have a great time, close to everything and with very good facilities. Ofelis was always attentive to us. We would definitely come back!
Karla
Excellent, 8 years ago
Excellent location!! With all the necessary services in the apartment and nearby (banks, restaurants, banks, supermarkets). Very good Ofe service!! And an excellent view and access to the ocean. We were very happy and relaxed!!
Host Response
Thank you!!! Excellent guests!!!
Laura Gabriela
Excellent, 8 years ago
Excellent location! Nice apartment. Hey, very nice. We were very comfortable!
Bel
Excellent, 8 years ago
The place is as shown in the photos. The service is excellent. Ofe, the girl who welcomes you, is very friendly and helpful. Excellent location. I highly recommend it.
Jenny
Excellent, 8 years ago
It is a very comfortable place, very well located, clean and with the necessary amenities. They're worth it today.
Host Response
thank you so much
Ines
Good, 8 years ago
Large apartment on the 14th floor, great views, but unfortunately no terrace as stated but a closed room with windows. Everything clean, especially with the help of Ofelia, who comes to help every day 😀
Vicente Mejia Perez
Excellent, 8 years ago
Greetings! A place for the most pleasant, and in optimal condition the spectacular view, L very prompt in answers and friendly. Ofe is very friendly and helpful, in short, a true Jarocha. The place is highly recommended.
Diego
Excellent, 8 years ago
The apartment is just as you can see in the photos, very good view, I'll definitely be back !!!
Laurène
Excellent, 8 years ago
The apartment is magnificent, there is also an excellent mega service thanks to Mrs. Ofe. The location is excellent.
Marilyn
Excellent, 8 years ago
Excellent hosts and cleanliness you have parking for 2 cars the maintenance people are very attentive I would come back again
Alfonso
OK, 8 years ago
An excellent location and attention, clean and spacious place
Eliud
Good, 8 years ago
Apartment in a great area with access to areas that are really ideal for vacations. Ofelia is an excellent host.
Mariana
Repeat guest
Excellent, 8 years ago
This is the second time we've stayed there! And again, everything was excellent. Ofe is very helpful and kind
Host Response
thanks, come back soon
Mariana
Repeat guest
Excellent, 9 years ago
L and Ofe are very attentive, helpful and very willing. The security at the place is excellent and the staff is always willing to help. The PH is very nice and comfortable, and the common areas are very nice.
Veronica
Excellent, 9 years ago
Great place, we loved it! It is very spacious, everything is very clean, the place is central and family. Thank you!
Eduardo
Good, 9 years ago
Great place, close to everything you might need, the beach is not that good, but the pool is ok
Meivy
Excellent, 9 years ago
Very good experience. Very friendly and well located
Cristina
Excellent, 9 years ago
Everything was great, the service, cleanliness, location, everything was excellent.
Ernesto
Excellent, 9 years ago
EVERYTHING WAS VERY GOOD. THE APARTMENT IS VERY WELL LOCATED AND THE SURROUNDINGS ARE UNBEATABLE; THERE ARE PLACES TO WALK, SHOPPING CENTERS AND RESTAURANTS NEXT TO THE BUILDING.
Frank O
Excellent, 9 years ago
Hermosa Sea view is very attentive to the Mrs. who supports all the staff of the building with the service, very attentive and very important. The place is very safe. Walking there are many options to eat or have fun
Alejandro
Repeat guest
Excellent, 9 years ago
Our stay was very comfortable and pleasant. Totally recommended the depto, all the amenities, in a very good place, next to the beach, Ofe the lady who helps with the best disposition and very good people. Everything is excellent
Martha
Excellent, 9 years ago
LOURDE, THANK YOU VERY MUCH FOR ALLOWING US TO RENT YOUR PENTHOUSE. WE REALLY HAD A GREAT TIME...THANK YOU VERY MUCH AND SEE YOU NEXT TIME.
Felipe
Excellent, 9 years ago
The apartment is in excellent condition with everything you need, access to the beach and an excellent location, you have everything super close. We were very happy and Ofelia's service is the best. She prepared us a delicious breakfast and always had all the details to perfection. We will definitely be back
Host Response
Thank you come whenever you want !!!!llua they know the csmino
Hector
Excellent, 9 years ago
Excellent location, amazing accommodation. 'Highly recommended'
Mario
Excellent, 9 years ago
Beautiful apartment very well located services of ten and good attention of Doña Ofelia made us feel at home the furniture very well cared for 24 hours vigilance in the ensemble Secure we'll be back
Juan
Excellent, 9 years ago
An incredible apartment... something that could be changed so that it was perfect is that the service lady was not so long to have full privacy... but from that outside the stay is incredible
Host Response
Thank you!!! Yes, the view is wonderful!!! I'm glad you were happy!!!
Luis Eduardo
Excellent, 9 years ago
Fantastic apartment! Spacious in all the rooms, comfortable and clean. The view was wonderful, and there was staff cleaning the apartment every day, so it was kept spotless. The location is perfect for getting around both trendy, commercial, and touristy areas. !RECOMMENDED.
Host Response
thank you,thank you very much for your visit to the port,welcome when you fly
Emiliano
Good, 10 years ago
Everything was fine. The house was what we expected and we were very comfortable.
Javier
Excellent, 10 years ago
Amazing apartment, super spacious, lots of light, a few steps from restaurants, bars, malls, beaches, etc. Everything works perfect, air conditioned in perfect condition, full kitchen, hot water, clean and functional bathrooms, etc. We will definitely return very soon. Ofelia took care of all our needs, from breakfasts to recommendations. He is a very polite and helpful person, he arrives very early in the morning and likes to serve guests as family. Communication with Lourdes was very easy and fast. 100% recommended.
Host Response
thank you,that good to you and that good that you remember Ofelia who is really extraordinary,if you come very soon,here is your house in Veracruz,to such beautiful people it is a pleasure to receive
Marilyn
Excellent, 10 years ago
The host was very attentive and caring, the location was perfect. Everything we needed was right there including the beach. We had a great experience .. I highly recommend her place.
Host Response
Thank you!! Come back anytime!!! My pleasure to stay!!!
Gabriela
Excellent, 10 years ago
The beautiful penthouse with everything you need as a 5 star hotel, Mrs. Ofelia who welcomed us kind and helpful . We were delighted, and we look forward to returning. I can say that I liked EVERYTHING, even the friendliness of the security booth at the entrance.
Host Response
A charm of people!!!! Don't change
Liz
Repeat guest
Excellent, 10 years ago
The place is perfectly located, as shown in the photos although larger, we had three wonderful days in the apartment. I didn't get to meet Lourdes, but she made sure we had everything we needed. Ofelia, the housekeeper, is a lovely person; she takes care of everything for you. It's a great option for staying.
Host Response
thank you Ofe told me how incredible they were,a pleasure your stay
Carlos
Repeat guest
Excellent, 10 years ago
I can only describe it one way... A dream come true. We had a wonderful experience. The description of the penthouse does not do it justice as it is very comfortable , spacious and with a SPECTACULAR view of the beach. I lived in the port for 23 years and now that I'm back after a long time, I rediscovered it I thank Lourdes for all the facilities that I provide so that we have lived a dream vacation. The location is unbeatable and we will definitely return Separate mention is the service received by Ofelia. Someone who devotes to you
Host Response
thank you, we hope you'll come back soon and that you're happy with everything,we look forward to seeing you again
Andrew
Excellent, 10 years ago
Very nice and clean apartment! The location is perfect with everything you need very close by. The pool is also amazing and the security and maintenance people are very attentive and available to help. We stayed 5 nights and we were all very happy. When we return to Veracruz, we know where to stay without a doubt. The cleaning person who comes every day was always there and was also very willing to help us. Thank you Lourdes for making us feel at home!
Alejandro
Excellent, 10 years ago
Veracruz is a great place to vacation, the apartment is very large and in excellent condition, everything corresponds to the description of the listing, the location is unbeatable since it is in the best shopping area, next to restaurants, grocery stores, etc. The security is excellent during 24 hours a day, from the entrance to the parking lot and the apartments, the person who cared for us very kind and with an excellent service attitude, every day I show up in the morning to help us and do the cleaning of the apartment. Thank you very much Lourdes for this pleasant experience, I highly recommend your property and service.
Host Response
thank you for your review,I repeat the only thing I have heard from you and your family are nice and positive things,welcome to Veracruz whenever you want
Alejandro
Repeat guest
Excellent, 10 years ago
Everything was perfect, they answer very fast, the lady from the house so nice. The dept was just beside three big malls, with so many places to eat and go shopping. Totally recomended!!!
Marilyn
Excellent, 10 years ago
We were greeted and welcomed by the very friendly and accommodating maid who only spoke Spanish. Luckily, I know a little, therefore, I was able to communicate with her on the behalf of my 5 retired friends. She just could not do enough for us. She came every morning after 9:00 and began cleaning up after us. We have never felt so pampered! A couple times, as we were in the process of preparing breakfast, she cheerfully took over which was much appreciated by the current cook. We only found out on departure, that she does catering. I can not say enough good things about her. She also arranged for a tour guide and transportation for us to visit the surrounding areas on 2 full day excursions. It's a beautifully appointed and spacious penthouse located on the beach,in a very upscale neighborhood, with a mall next door and across the street and a giant grocery store which was quite convenient on our many trips there for necessities. Local transportation can be found on the street in front of the condo. Jose, one of the guards who spoke English, was also very helpful and friendly throughout our stay. The penthouse is well equipped with whatever is needed to prepare meals, along with spices, coffee, and whatever is left over from previous guest. There are plenty towels, both for the beach and personal use. Also present are toiletries. The refrigerator produces filtered water, or it can be purchased across the street at the grocery store. We would definitely recommend this beautiful penthouse to anyone. We would definitely book it again. Best ever place and service!!!! Thanks Lourdes for being such a wonderful host. :0)
Host Response
thank your ,is my first time in this,of cuorse i tried to do better for the next time,,i put more photos.and everithing,i i tried to be my best,