Carlos

Reviews

Superhost

33 total reviews

82% rated 5★

33 reviews

4.73

2023–2026

33 reviews

7BR Villa in San Miguel de Allende

Luis Octavio

Not good, 2 months ago

Our experience was very disappointing for the price we paid.Upon arrival, we found the bedroom dirty: there were two live scorpions, one dead one, several large spiders, dirty papers, and some sandals forgotten under the bed.One of the scorpions fell from the headboard while we were checking the room.Also, the bathtub was clogged and flooded when used. Another bedroom had a broken bed frame and the mattress was sagging.The house was very dusty and the pool area was neglected, with overgrown grass, anthills and many spiders.We also paid an extra charge to heat the pool, but the water remained cold all first day.We reported everything immediately; they only cleaned the scorpions out of the bedroom, and the co-host was rude, downplayed our complaints, justified the conditions, hung up on us, and blocked us. The host was friendly, but the problems were not resolved.We expected an experience that matched the cost, and unfortunately it wasn't.

The house is super spacious and clean, we were all very comfortable and even more so because each room has its own bathroom! The terrace and pool are really nice, but if you want to use the pool there is an extra cost for the boiler, but the price is fair!!! The only thing was that we could never get hot water from the showers and we had to bathe with cold water, but it was very hot so it was nice! Other than that, everything was incredible! The house is spectacular and the owner is super attentive and very kind!

An amazing experience! ⭐️⭐️⭐️ Our stay in this house was spectacular. The facilities are impeccable: spacious bedrooms with private bathroom, fully equipped kitchen, a perfect private pool and a pool table that made our afternoons even more fun. Everything is clean, well maintained and designed for a luxury and comfortable experience. The location is excellent, in a safe and quiet area, but with easy access to supermarkets and restaurants. Luis Navarro and Carlos Palomar were simply exceptional: attentive, kind and always available for any questions or needs, without being invasive. Your hospitality made a big difference in our experience. If you're looking for a comfortable, well-equipped place with first-class service, this house is the perfect choice. We would definitely come back!

We were very comfortable on our family trip! The house had all the amenities, hot water, clean sheets, sufficient cooking utensils I can only suggest one thing, from 3pm until the sun goes down it is very hot in the room since it is a pure glass window and does not have a curtain at the top!!! From there on, the location of the house, the house itself is comfortable and very functional The pool water is delicious And the perfect space for large families The host was always attentive to all our questions and needs Have a nice stay

7BR Villa in San Miguel de Allende

Marisol

Excellent, 2 years ago

The house is as described in the publication! Perfect for large groups, each room with bathroom, lots of privacy if you go in couples! Easy access, within a safe subdivision. We hired the pool boiler and highly recommended it, the pool was hot throughout our stay. Luis and Carlos were in communication and answered all our doubts. It is important to check any questions before arrival! We recommend bringing fans if it is hot season.

Good house, good location, good area, it is gradually being equipped but it has the basics and it works, the bad thing is that there was no paper, shampoo, soap, there was not some basic oil, coffee, sugar, there were no garbage bags either. We had to buy everything on our own, but he promised to pay us the expenses. These are details that depend on the admin of the house that left on this occasion but an understanding could be reached, the house is nice, you spend a very good weekend, it is spacious and Carlos is always very attentive. If I recommend it, you'll like it.

The house is very spacious, with many bedrooms and many bathrooms, and the area is quite nice, but it lacks several things. There is only 1 TV, there are no rugs in the bathrooms, there is only 1 roll of paper per bathroom, there was no soap in some bathrooms, there was no gas for 1 day, which is something that should not happen, some blankets were dirty or stained, the house has no fans or air conditioning, and it is very hot. If you want the pool to be hot you have to pay extra and it is not mentioned in the listing

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