Ivette

Reviews

Superhost

245 total reviews

93% rated 5★

245 reviews

4.90

2019–2026

Cleanliness 5.0

Accuracy 4.8

Communication 5.0

Location 4.8

Check-in 5.0

Value 4.8

245 reviews

2BR Condo in Cancun

Desiree

Excellent, 2 months ago

We loved our stay. Beautiful views and was super comfortable! Was super convenient to have a grocery store across the street and delicious restaurants near by!

I cannot say enough about this place and our hosts!! I planned a surprise 50th birthday trip for my sister with our daughters. From the moment I inquired about this property Erika was QUICKLY responsive. I wanted to do as much as we could while we were there so I wanted our groceries pre stocked and our transportation from the airport to be stress free. Erika and her team went ABOVE and BEYOND. Our driver quickly found us and brought us to this gorgeous property. When we arrived we checked in with security which made us feel safe. Fide was awaiting our arrival and showed us upstairs giving us an overview of the layout, showing us the groceries she’d stocked for us and even singing happy birthday to my sister. Every single thing I asked for Erika was there… beach yoga, private chef, shopping recommendations… she quickly responded and was so helpful! traveling away from your home county and to a place you don’t speak the language can feel intimidating but not with these hosts! 🫶🏻

Our stay was absolutely wonderful! Leticia was an amazing host from beginning to end. Communication was excellent, and she responded quickly to every question or issue we had, making sure everything was taken care of right away. She went above and beyond to make our trip special by decorating the condo and surprising my wife with a beautiful birthday cake for her birthday. That thoughtful gesture meant so much to our family and made our vacation unforgettable. The condo was spotless, comfortable, and exactly as described, with an incredible ocean view. We couldn’t have asked for a better host. Thank you, Leticia, for your outstanding hospitality. We highly recommend staying here and would definitely love to come back!

Host Response

Thank you so much for your kind review, Raffaele! It was truly a pleasure hosting you. We’re so glad you enjoyed your stay, and we would be delighted to welcome you back anytime. We hope to host you again on your next visit!

Elizabeth and Ivette were very responsive throughout our stay, and I truly appreciated their communication and willingness to help. A few things did come up during the stay, including issues with the shower and the bathroom fan, but they responded quickly and did what they could to address them. The Airbnb itself was very clean, and I did not have any concerns with bugs or cleanliness at all. The location was also convenient, especially being right next door to a grocery store. That being said, the property was not quite what I expected. I’ve stayed in Cancun several times and am used to more modern Airbnbs. This one felt a bit older and more basic than what I personally prefer, and the resort itself felt somewhat run down in certain areas. This could still be a good fit for someone looking for a clean, convenient, simple place to stay. However, if you are looking for a more modern, updated space with a stronger pool and resort experience overall, you may want to consider another lo

Everything very nice and recommended

Ivette and her team is very polite and are always available to help and give you a response. The apartment itself is wonderful and exactly as you see in the pictures. AC works great, good beds and spaces are clean. Don’t really know about the pools and staff there since we were only on the beach or the apartment but definitely would recommend this great apartment!

Host Response

Jorge thank you so much for your kind words and for choosing to stay with us! it truly makes us happy to know you enjoyed the apartment and our team´s service. We would be delighted to welcome you back anytime.

We had a great stay at this Airbnb. Everything was clean and well kept and as described in the photos. The host Erica checked on us every couple days and was very responsive if we had any questions or needed recommendations. The views of the ocean and lagoon were beautiful and it was very close to the beach. The security and safety of the buildings was very good as well. The little restaurant on-site was super convenient and had great food and recommendations. Overall everyone was very friendly and helpful. We look forward to visiting again.

Host Response

Thank you for your stay! We're so pleased you enjoyed our place, its location, and its amenities! Hope to have you return again soon!

Our stay was wonderful and they were very responsive to my messages. They have security that watches closely making you feel safe. Had a problem with the AC in the living room and was fixed in a timely manner even though I said we didn’t need it (It wasn’t too hot as we were out most the time during the day). The washer did not work but had Elizabeth there to do laundry when we needed it done. They were wonderful hosts and would stay again with them. The hotel next door was easy to rent a car from!! Everyone was friendly! Buses easy to navigate the hotel zone. We rented car for a day to see cenotes and Playa Del Carmen!

Ivette’s place was great! Lots of wonderful details & welcoming features. We spent Christmas there and there were several games specifically around the holidays & specifically for families. It was lovely. There were also a number of treats around the home that made our grandkids feel special. They knew we had a little one and set up a pack and play in advance of our arrival, which was a very nice gesture. Fidelia was incredible! So kind and always had great recommendations. She was even able to get us some delicious Cocinita Pibil & the freshest tortillas ever! And of course, the views. On the third floor, you can see the ocean & beautiful sunrise in the mornings & then in the back you can see the lagoon the airport & the beautiful sunset. Spectacular. Everyone serving the property is very nice. The small store was convenient in a pinch. The space is nicely decorated. It is very well appointed with all you need to cook, toiletries, towels, beach toys, etc. Highly recommend

I had a fantastic stay at this beautiful apartment in Cancún! The place is bright, spacious, and impeccably clean, with modern decor and everything you need for a comfortable stay. The bed was cozy, the air conditioning worked perfectly, and the views from the balcony were amazing. The location is excellent—close to the beach, restaurants, and shops, yet still quiet and relaxing. The building amenities, especially the pool and common areas, were well maintained and very enjoyable. The host was friendly, attentive, and quick to respond to any questions, which made the whole experience even better. I would definitely stay here again. Highly recommended for anyone looking for the perfect place to enjoy Cancún!

This was our first time trying out an Airbnb in Cancun. We wanted to have the flexibility of exploring town and not be tied to a hotel. From the beginning the hosts were very responsive and accommodating. When we arrived Fide received us and it felt like I had known her for years. She is truly a wonderful person. The condominiums are older but it does seem that they work hard to maintain them. The condo accommodated our family perfectly. We had ordered groceries prior to our arrival and everything was there. If you’re looking for a quiet and relaxing place where you will receive excellent service, this is THE place.

There are a few positives worth mentioning. Mrs. Fidelia is outstanding, she makes you feel right at home and is truly the highlight of the stay. The free parking is great, though it can get crowded, and security is always present, ensuring only wristband holders are allowed in. The beach and pool are both about a 5-minute walk away, which is convenient. However, the condo is overpriced for what it offers. The "penthouse" is actually a 3-story condo, with the top floor being more of an open living space than a true room. AC units are scattered throughout, but one didn’t work. The Wi-Fi doesn't reach the third floor, and the on-site store is far more expensive than the nearby Oxxo. The stair railings feel like they’re falling apart, which is concerning. There are no grills or jacuzzi, and they're strict about turning off the AC when you leave. Overall, it feels like a basic apartment, not a luxury rental. The only reason for 3 stars is Mrs. Fidelia.

Host Response

This review appears to be an attempt to deflect responsibility following repeated violations of our clearly stated house rules. This occurred during Spring Break, and unfortunately, the group left the property with significant damage, including a broken air conditioner and an excessive mess that required additional cleaning and several repairs. Our spacious three-story penthouse is accurately described in our listing and has been greatly valued by over 100 satisfied guests. While we warmly welcome everyone, we ask that all guests enjoy our home responsibly, so we can continue to provide a comfortable and well-maintained space for future visitors.

We had a fantastic stay at this Airbnb! The location was perfect—just a short walk to the beach with stunning sea views right from the property. There were plenty of great restaurants nearby, making it easy to enjoy delicious meals without having to travel far. The host was incredibly friendly and welcoming, ensuring we had everything we needed for a comfortable stay. Highly recommend this place for anyone looking for a relaxing and convenient getaway!

I’m a fairly frequent Airbnb customer, and I’ve never come across a friendlier, more responsive host than Ivette. Questions were answered almost instantaneously. She sent a bottle of sparkling wine for a birthday toast. And she extended our checkout time a little to better align with our flight. If there were more than five stars, she’d deserve them. The condo’s setting is stunning with views of the Caribbean and the Lagoon. Nice amenities onsite—pool, small restaurant. Probably best to rent a car, but we managed without one.

I can’t say enough about the wonderful time we had while staying at this Airbnb! Ivette, Elizabeth, and Erika were super responsive. They left clear instructions that answered any question we could possibly think of! The place was squeaky clean and the view was incredible! The kitchen had everything we needed, the bathrooms were clean and perfect. I really can’t recommend this place or host enough. I honestly can’t wait to come back and stay again. The location is phenomenal and everything in the Airbnb just made for such a comfortable stay. Thank you again for being such wonderful hosts! I’ll be back!

Absolutely loved staying here with our family. The location was great! Amazing spot right on the beach. Hosts were very responsive all the time and very helpful with everything we needed. My wife and I had been a little worried with this being our first trip to Cancun with our daughters, but the condo location was very clean and very safe, with full time security and an amazing pool for the kids. Access to the beach and easy to get anywhere we needed on the bus. We are hoping to come back here for sure! I was trying to convince my wife that we should stay longer, but after a week in the sun and waves it was time to get home.

We really enjoyed our five nights at this condo. We normally stay at Live Aqua all inclusive resort but I needed a separate workspace and a simple resort room wouldn’t do. This had two stories and I was able to work great out of the lower level bedroom. The internet speeds were perfect! The only negative I might say is the facilities like the pool and bar are outdated and need maintenance so if you are looking for something fancy, you might not love it here. But the condo itself was well kept and clean. Also, the communication and support was perfect and we really appreciate it. They even were flexible with our checking and checkout time and with AirBNB that is rare! In short, it’s a great place to call home if you are looking for a lot of space, great restaurants and stores close by. If you consider yourself a “high end” traveler, it might not be for you. But for my wife and I, it absolutely met our expectations. The value matched the price.

2BR Condo in Cancun

Mary

Excellent, 1 year ago

Beautiful condo and location. It is convenient to stores, restaurants etc…

The place looks just as the pictures. The location is on the southern end of the peninsula and an excellent place to watch the pelicans diving for fish. The sea conditions were a little rough for swimming while we were there: 1 day swimmable out of 5. Kevin’s food was high quality: I learned that Arron is a Cordon Bleau chef trained in Chicago. Daniele has worked at many high end hotels and is a solid person to ask about trips, car rentals, etc. The swimming pool is relatively quiet. We enjoyed the apartment, the comfy beds, its incredible views, facilities and had great, responsive reaction for minor issues. Would definitely visit again.

Ivette was very flexible with check in and check out and was responsive. The place looks just like the pictures with beautiful views. The only negative thing I have to say about the place is that it had a noticeable odor. When we returned back home after staying there for 3 nights, our luggage, clothes, iPad cover, basically everything had that odor and it was hard to get rid of. We had to deodorize everything and leave it out in the sun for a few days to get rid of the odor. Besides that one thing, it was a great experience. The chef and staff at the cafe are very friendly as well.

Host Response

We’re disappointed to hear this was your experience. We take our guests concerns very seriously. As we always have a team ready to address any issues immediately, we would’ve preferred you had informed us about this during your stay. Unfortunately, you didn’t mention any issues and reported everything was going well on repeated occasions when we contacted you as it is our priority to ensure our guests have an excellent experience.

Ivette was super responsive and would even check in to make sure everything was working well for us. The pictures are just a tiny bit outdated but the place and views were still beautiful. Fidelia was also very sweet and responsive whenever we had a question. The beach and pool were easily accessible, just a 1 to 2 minute walk across the lot. There is also a little store right by the pool that we went to everyday. Any essential item you need (I.e. sunscreen, lotion, feminine products, etc.) can be found there, as well as snacks, food to cook, and more. The store even offers takeout or they can deliver to the pool or your condo. The location of the condos is toward the bottom of the strip. About 10-15 minute drive up the strip has all the fun. Our stay was very comfortable and peaceful. Everyone we met working at the condos (from security, to Fidelia, to the store employees) were so kind and welcoming. I would definitely come back if I have the chance.

Great location in the hotel zone and Marlin Beach. Plaza Kukulkan is across the street has a S/M; drugstore and OXXO store (like a 7-Eleven) nearby. It is walking distance from La Isla shopping mall. There are many restaurant options close by. The apartment is spacious and clean. Perfect size for our family of 5. Pictures are accurate. The beach is among the best in the coast. The host and co-hosts are quick to respond to questions, concerns and are very helpful. This place became our home away from home for a week. We were glad we chose this apartment instead of other possible options we were considering within Villas Marlin. The only real issue we had was the upstairs neighbor. He was a bit loud with hammering noises and moving furniture past the quiet hours 10 pm and up really early around 6 am which made it hard to rest. This is the reason I rated them good instead of great overall. This was brought up to the host who will have to address this issue with building administration.

My family of 8 were happy to find this place, if you're looking for a spacious, clean place with nice spaces, it's here! It has 3 large pools, a small bar that serves all day, the sea is beautiful and safe, crossing the street you find many restaurants and squares with attractions, our hosts were always aware that we did not lack anything, the best, in the middle of the week they made us deep cleaning at no cost. Thank you very much for everything!

2BR Condo in Cancun

Diana

Excellent, 2 years ago

Beautiful views and very clean. Highly recommend.

Ivette is a great host with a great sense of hospitality. I have traveled for several years by airbandb, always with very good experiences, but Ivette is superior. Her assistant Fidelina is a sweetheart and always attentive and available. The condominium has everything you need and more than other airbandb (blender, coffee maker, toaster, oven, stove, microwave, steam iron, traditional iron, medicine cabinet, dryers, etc.) Your kitchen has everything you need for cooking, spices, salt, pepper, teas, sugar, water bottles, etc. We were surprised by your welcome with botanites, Perrier water in the refrigerator, and bottled water. I liked that it has sufficient towels and of very good quality for guests and that is especially appreciated in a beach destination. My daughter's flight with her husband and in-laws was going out at night and very kindly allowed them to stay until 6 pm which was great for them. I would definitely stay with Ivette again on another trip to Cancun.

Ocean Turtle Nest

Michael

Excellent, 2 years ago

Amazing condo, thoroughly enjoyed our stay. The views were epic, both on the lagoon side and the ocean side. There are views from every room. There are upstairs patios both on the lagoon and ocean side, and a patio downstairs with a great view of the lagoon. The front windows downstairs have an ocean view, and the master has a great ocean view as well. Air conditioners worked great. The beach was super close and gorgeous. The little store on the property was also convenient to buy snacks and pizza. Ivette was extremely responsive and friendly. Also, just FYI, there is a laundry service by the tennis courts, downstairs, and it’s pretty inexpensive, they charged 100 pesos or around $6 for for 3 kilos of laundry. They got it done by the end of the day, it was nice for some end of trip things we needed to wash. Overall everyone loved Ivette’s place!!

Mom, Dad, and 16yo girl in our family....had an amazing time - perfect for us with a ton of room to spare. Super clean, great amenities, comfy beds, very responsive host, and all descriptions were very accurate....no surprises and completely satisfied and beyond in choosing Ivette's condo. Great views on BOTH sides of the condo - sunsets on the west side were gorgeous and waking up to the ocean on the east side with balconies both places was really neat. Easy, quick walk to the beach and great pool location with a ton of shade was a fantastic surprise. Local cafe inside of the condo (next to the pool) was also a bonus - great locals running the place and had terrific local snacks and food. We made a great choice and appreciate everything Ivette did to make our trip memorable.

2BR Condo in Cancun

John

Excellent, 2 years ago

The welcome and approach from Elizabeth the local host was excellent. Views unbeatable. Sea wild but amazing. Great place to spend a few days and would gladly return. Lovely restaurants within walking distance. We also hopped on the local bus which was fast and fun. Fully met expectations. Try it. You won’t be disappointed. One note of caution (totally outside of hosts control) was the rude and aggressive cigar smoking guy who is a fixture by the pool. Avoid at all costs.

2BR Condo in Cancun

Heidi

Excellent, 2 years ago

We loved staying here, beautiful views and extremely comfortable condo, clean and quiet. Nice proximity to the beach and also the mall with grocery store and coffee shop, convenience store and pharmacy. We would definitely stay here again!

Ocean Turtle Nest

Raffaele

Excellent, 2 years ago

It's been a great stay. Local team always available and active in answering questions or requests, in addition to being very attentive during the stay. Excellent apartment for our family, beach and swimming pool just a few steps away. Everything you need and more available in the apartment. Highly recommended!

Family vacation of 6 place was nice and clean had a few issues with plumbing but got fixed asap. Pretty dead property not sure if it was cause it was in October low season or if thats just the norm. On the 6th floor not to conveniently located if your trying to get to the beach fast. For us it worked though. Taxi station a short walk from the condo can also call and Uber for a better rate. All in all Cancun was ok the condo was good nice and comfortable

Ivette's place was very clean, comfortable, and secure. She is very responsive and gave great recommendations. The third floor balcony views were beautiful especially watching the sunset! The master bedroom shower was one of the best showers ive had at an airbnb with very hot water! It was very nice to have cold bottle water during our entire stay, with some great snacks! Overall loved Ivettes place, pool, beach, and Cancun! Locals are very nice too!

My husband and I stayed at this apartment for eight nights, and we definitely recommend it. A+. Elizabeth was our host for the stay, and she was EXCELLENT. She was very quick in replying, very friendly, and very attentive. The apartment looks exactly like the photos. It is very clean, and the towels are very soft. For those who like to cook their own meals, the kitchen was wonderful, it had everything you could need. Lots of dishes, glassware, utensils, and pots and pans. Wonderful balconies with beautiful views of the ocean and wonderful evening breezes. It has a washer and dryer that work great. The location was also perfect, not in the middle of the craziness, but within walking distance to the beach, convenience store, grocery store, drug store, and restaurants. There is a small mall right in front of the apartment and a larger mall about a 15-minute walk. We definitely will book this apartment again. Thank you, Ivette, Erika, Elizabeth for the wonderful stay.

We are in love with the apartment, it really is as shown in the photos!! The hostess was helpful at all times. The complex was very nice,the pools were clean,the safety was incredibly comfortable,it was like being at home. Something to accommodate the air in the room ppl does not cool and the smart ones should place roku as the one in the room ppl,surely they do it because the owner is super friendly and accessible. I would honestly recommend it and come back!! Toooodo beautiful!

Beautiful condo with amazing views. Location was great, across the street was a hospital, grocery store, firefighters and a police station. We felt very safe and all the staff was very friendly. The pool was good size with plenty of room for everyone, we could bringer own food and drinks and guards were really enforcing the pool rules. Easy access to the beach with showers available. Stove was a little tricky to turn on but we managed and the TV remote in main living we never got it to work despite getting new batteries. We asked for help but we never heard back in regards of the remote. No major issue with that since we were out most of the time. Other than that we had a great time and we would definitely love to go back.

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