Noe

Reviews

Superhost

266 total reviews

96% rated 5★

266 reviews

4.92

2022–2026

Cleanliness 4.9

Accuracy 4.9

Communication 4.9

Location 5.0

Check-in 4.9

Value 4.8

266 reviews

Casa Ikal

Karolay

Excellent, 4 weeks ago

Amazing apartment! Ideal for groups or families; well located just in the heart of Polanco.

We loved the condominium!! It's well equipped, spacious and comfortable. The welcome from Mr. Jose (concierge) was excellent. Fabulous location, a few steps from the main avenue, Masaryk. We will definitely come back again. Thanks, Noe!!!

Noelia and her team are the kind of hosts you rarely find on Airbnb. Their service was spectacular, and they helped us a lot with all our requests. The internet works very well, and there's a good signal throughout the house. The cleanliness is impeccable, the decor is very nice, the beds are super comfortable and you can't hear any noise from outside. Everything works perfectly, including the hot water, and we had no problems during our stay. Also, the location is more than perfect: everything is very close. The kitchen is super equipped and perfectly designed so that you have everything you could possibly need. The furniture is modern, new, and in excellent condition. 100% recommended for long business stays. It is a very comfortable house, even for receiving clients or working from there.

We had a wonderful stay at this Airbnb in Polanco! The location truly couldn’t have been better — right in the heart of everything and incredibly walkable. We felt completely safe the entire time, whether heading out for dinner, coffee, or just exploring the neighborhood. The apartment itself was beautiful and thoughtfully decorated. It felt stylish, comfortable, and welcoming — a perfect place to come back to after a full day in Mexico City. I would absolutely stay here again and highly recommend it to anyone looking for a safe, central, and charming place to stay in Polanco.

We had an amazing stay in this beautiful Polanco home! The space was spotless, stylish, and incredibly comfortable. Exactly what we were hoping for. The location couldn’t have been better. Walking distance to great restaurants, shops, and everything we wanted to explore in Mexico City. Noelia was an outstanding host and super responsive, kind, and always willing to help with anything we needed. She made the entire experience seamless from start to finish. Highly recommend staying here and would absolutely book again!

There’s a reason everyone says Noelia is a fantastic host - it’s because she most definitely is! And her properties are outstanding. We stayed in one of Noelia’s properties last year January. Hence we chose to rebook with her. It was a last minute trip (due to the weather related flight disruptions in the USA), and we arrived from San Miguel de Allende. We had to extend our stay as we still couldn’t get home. Noelia was very accommodating and quick to respond throughout it all. The location is just perfect, and quiet. Walking distance to so many fantastic restaurants and shopping. Our favourite ended up being Campomar on Masaryk. The condo itself is very well equipped and we absolutely loved the huge terrace off the master suite. Spent all our days there. Thank you Noelia! Till next time!

If you are staying in Polanco, this place is perfect. You could not ask for a more kind and responsive host. This beautiful apartment was larger than my family of 4 needed, but it had everything from location, privacy, super nice decor/furniture, and lovely bonuses like the washer/dryer, tons of bathrooms, and two well appointed spacious outdoor spaces. The terrace on the room is quite amazing. We were greeted with a lovey welcome gift that we popped the cork on to ring in the new year. The host Noelia, makes you feel welcomed as if she is an old friend having you in for a visit. She checked in on us and even made recommendations and a reservation for our daughters to have a lovely breakfast before we left CDMX for home. If you are staying in CDMX, choosing Polanco and this particular place is a no brainer.

Noelia is an excellent host, we always had very good communication and both she and all the staff (security guards, cleaning) were very friendly and respectful. We appreciate the items you sent us at the time of our arrival, they made our stay more enjoyable and we felt very pampered ❤️. The ph is beautiful!! It has all the amenities you need and more to enjoy a beautiful stay. Impeccable cleanliness, excellent location, comfortable beds and everything in perfect condition. Our stay was very pleasant and we are leaving happy, looking forward to returning again ❤️.

Nice apartment and very well furnished, with a terrace, in a very nice area, quiet and safe area to walk at any time. The apartment has a very comfortable living area. Good towels, pillows and sheets. Well-equipped kitchen and laundry room (we didn't cook, but it had everything). We found many details, coffee, tea, and all the basics (even umbrellas in case it rains). This apartment was ideal for our group of 8 people. Excellent response and attention from Noelia, thank you very much! We hope to return!

Casa Zoe

Paul

Excellent, 10 months ago

Lovely place

Casa Ikal

John

Excellent, 10 months ago

Great stay for a group of us on a business trip. Host was responsive to our questions prior to arrival and that was consistent throughout our stay.

We had an amazing stay at Noelia’s Airbnb! The home was absolutely beautiful and perfect for our girls’ trip, with plentiful hangout spaces, beds, and bathrooms. It was perfectly located on a quiet street within Polanco, which itself is very safe. Noelia was the most gracious Airbnb host I have ever experienced - always going out of her way to be extra helpful and accommodating when we had questions or requests. The instructions for check-in and check-out were so easy to follow. Would highly recommend this Airbnb to anyone!

Casa Ikal

Wendy

Excellent, 1 year ago

A few of my girlfriends and I stayed here during the weekend, and had a blast! We were kindly greeted and given clear instructions as we all arrived at different times. The whole place is peaceful, safe, and clean. I was grateful for the water filter & coffee and tea station in the kitchen. The location is great as it is on a quiet street but walking distance (about a block or less) from the cute shops and restaurants! Thank you Noelia, and your wonderful and kind team for making this girlfriend getaway so memorable! We definitely plan to be back soon!

Casa Zoe

Nicolas

Excellent, 1 year ago

It was great, the security guard is very nice!

Great place and location. There’s a Zara right at the corner which we love! The home was clean. We had a little mishap with the door entry code and the security not being present at the desk to allow entry. We had to wait about 10 min which isn’t long but it was pouring rain outside so we got a little soaked. There was some flooding from the rain in the house but they cleaned it up right away while we went to dinner. The hosts overall were great and very proactive even prior to arrival. We would stay here again

The place is very nicely furnished, clean and in a great location. However for the price, there are too many rules for the fees you pay, too much is expected at checkout, they are slow to respond to messages, and there is construction of a building right next door so it’s VERY noisy.

Host Response

Dear Jasmeen, We regret that your experience wasn’t what you expected. However, we would like to clarify a few points for future guests: The main reason for this negative review is that we couldn’t allow 12–18 additional people to enter and celebrate a birthday. Our apartment, like all Airbnb accommodations, is meant for lodging only, not for parties or large gatherings. The maximum capacity is 8 guests (10 upon prior agreement), as we must ensure safety, follow building rules, and maintain the quality experience for everyone. Regarding communication, we always respond as kindly as possible. When messages arrive very late at night, we reply the following morning, which is normal for a boutique-style accommodation that does not operate as a 24/7 hotel concierge. As for the noise, it comes from temporary construction in the area, completely beyond our control. We would also like to highlight - something that in this kind of reviews sadly is never mentioned - we take great care to provide a refined experience: from the curation of the space and the thoughtful selection of amenities to the professional cleaning and the welcoming atmosphere we create. Every stay is designed to reflect the warmth and excellence we stand for. That’s why this review does not reflect the standard or the commitment we consistently uphold for our guests.

Casa Ikal

Patricia

Excellent, 1 year ago

This apartment was gorgeous, super clean, well situated, next to everything, perfect for kids. We have an incredible time. Noelia is super responsive and nice. Thank you very much. We will come back.

Casa Ikal

Peter

Excellent, 1 year ago

Everything is as publicized. Check in was very easy. Communication was very easy. Excellent place to stay!

Casa Ikal

Chris

Excellent, 1 year ago

The house was wonderful! Everything was clean and the rooms and bathroom were extremely spacious! The beds were so comfortable and the closets were spacious. The location was fantastic also. We would definitely stay here again!

The place was beautiful and the location excellent! Noelia and her team were extremely responsive. Unfortunately, the elevator was out for most of our stay but luckily we packed light so carrying our bags up to the penthouse wasn't too bad!! And as luck would have it, both the water and power went out for a portion of our stay too -- wasn't anyone's fault but it did impact our daily plans. Fortunately, Noelia was proactive -- brought us water and kept us up-to-date on things. Overall, a wonderful stay in a beautiful unit -- and Noelia was great!

Host Response

Dear Lynn, Thank you for sharing your experience. We're happy to know you enjoyed the apartment and its prime location, as well as the prompt and attentive communication we always strive to provide. We’d also like to take a moment to clarify something important for future guests: during Lynn’s stay, an extremely rare and powerful storm affected several blocks along the street where our building is located. This was not an issue with the apartment or the building itself, but rather an unusual, external situation that has never occurred before—and hasn’t happened again since. As independent owners of a single unit in the building, we immediately hired a professional technician (at our own expense) to restore temporary water and power, not only for our guests but for the entire building. We also filed over 25 service reports and remained in constant communication with Lynn, providing water and even a bottle of wine to ensure her comfort during the situation. Since then, we’ve had no further issues, and the apartment continues to deliver the high standard of service and hospitality we’re known for. We take great pride in offering a five-star experience and go above and beyond for each of our guests. Thank you again, Lynn, for your visit. And to anyone considering a stay with us: you can book with complete confidence. We’d be delighted to host you. Warmly, Noelia

This was the best air bnb I have ever stayed in! It was spotless, it was luxurious, the location is truly perfect-on a quiet side street but a 3-5 minute walk from the best restaurants in Mexico City! It is beautifully appointed with everything that you would need for an amazing trip to an amazing city. The hosts were so warm and responsive. We were a group of 6 friends who tend to stay in 5-star hotels and we were all saying that we’d be thrilled to come back here. Could not recommend more!

Casa Zoe

Amy

Excellent, 1 year ago

Our stay at this Airbnb in Mexico City was nothing short of amazing. While the location alone would be reason enough to book—right in the heart of Polanco, steps away from world-class shopping, top-tier restaurants, vibrant bars, and beautiful parks—this property goes above and beyond. The apartment itself was spotlessly clean and comfortably fit our group of eight adults with plenty of space to relax. The kitchen was fully stocked with everything we needed, and every detail was thought of to make it feel like home. The 24-hour security gave us peace of mind, and the entire space was both stylish and functional. What truly made this stay unforgettable was our incredible host, Noelia. She went above and beyond, organizing a private dinner for us on the night we arrived and was always available to answer questions and provide recommendations. Her hospitality made our trip seamless and memorable. We couldn’t have asked for a better experience—highly recommend!

Casa Ikal

Brenda

Excellent, 1 year ago

Excellent location and the PH is very nice and everything is very clean; the rooms are very nice and comfortable; there are many restaurants and shops that you can walk to as they are very close. Noelia was always available and answered very quickly. Totally recommended.

Casa Zoe

Amy

Excellent, 1 year ago

Noella’s beautiful apartment was PERFECT for our family! Can’t wait to return

This Airbnb was exactly as advertised – no surprises, which is always a plus! The property was clean, comfortable, and had everything we needed for a pleasant stay. We especially enjoyed the lovely outdoor spaces, perfect for relaxing. The location was fantastic, with tons of great shopping and restaurants just a short walk away. The team of hosts was incredibly responsive. Highly recommend for anyone looking for a clean, convenient, and well-appointed stay!

I can’t say enough nice things about this place! It was super clean, a fully stocked kitchen with pretty much everything you could need for a longer stay and great location! It’s very clear the hosts take the time to make every guest experience amazing. A few other highlights: comfortable beds, amazing patio space which extends in to the living room with sliding doors, 24/7 security and reception, super easy check in. I even had a situation where I needed to book this place last minute due to a mishap with my other Airbnb and the hosts were able to help me with my reservation in under 30 minutes. Additionally I had an issue with the water in one of the bathrooms which literally got resolved in under 10 minutes. Within 2 minutes of me reporting the issue, the front desk manager found a technician and fixed the issue.

Casa Zoe

John

Excellent, 1 year ago

We have stayed at a lot of wonderful Airbnb‘s all over the world and this place is very special. The hosts go out of their way to communicate clearly and quickly. If you are going to Mexico City stop looking for a place to stay and book this apartment!

Truly a fantastic experience. Noelia, Gabrielle and the team arranged an amazing place for us to stay on our Mexico City trip and for what they provided, this place was truly a steal. The AirBnb, besides being gorgeous, clean and spacious, was very private and extremely safe. Security was there 24/7 and the check-in process was efficient yet very thorough. The team was extremely responsive to our messages, usually responding within the hour during the day, and provided great recommendations for us regarding where to go in CDMX. They provided extremely clear check-in and check-out instructions and the whole thing was seamless. If I'm ever in Mexico City again with a larger group, I would gladly arrange for this place again if I could.

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