Andrew
Reviews
Superhost302 total reviews
97% rated 5★
302 reviews
4.96
2021–2026
Cleanliness 5.0
Accuracy 5.0
Communication 5.0
Location 4.9
Check-in 5.0
Value 4.9
302 reviews
Fernando
Excellent, 3 weeks ago
The villa is very comfortable and everything is very clean. An amazing place to rest. We will definitely come back.
Oliver
Excellent, 4 weeks ago
Perfect getaway away from the crowds of Bacalar, about ten minutes north of the town. Great for swimming, as the water is deep right off the dock. We enjoyed the grill outside. Beautiful environment.
Craig
Excellent, 1 month ago
It is a stunning house in an incredible location. Our family had a great time and hope to return in the future.
Emmanuel
Excellent, 1 month ago
I highly recommend staying at this amazing place. From our arrival to our departure, we enjoyed it very much. Comfortable rooms, well heated, the view from the balcony of the lagoon and La Paz is incredible, and the tranquility you feel on the pier is difficult to explain. Andrew as a host also gets a 10/10. We had a slight setback because one of the guests we were traveling with took the keys to one of the cars we had. Our check-out was at 11am, and he allowed us to stay longer than allowed until the guest returned. The cleaning staff was also very friendly. We definitely hope to return soon.
Consuelo
Excellent, 1 month ago
The house is super nice, the bedrooms are super comfortable, the beds are wonderful, the house is impeccable, everything is very clean, and the best thing, which is a gem, is the dock for being in the lagoon. You can literally swim all day… it's super safe and beautiful. We enjoyed it very much.
Anne
Excellent, 1 month ago
Very attentive and the house was spectacular. We will definitely come back.
Elideth
Excellent, 2 months ago
Everything was excellent. Andrew is a wonderful host. Definitely a place to enjoy surrounded by nature. The boardwalk to the lagoon is an extraordinary bonus. I would definitely repeat my stay at the Villa.
Patty
Excellent, 2 months ago
If you’ve ever been to Bacalar, you know it I Is up and coming and finding a place to stay is almost like throwing a dart. This was for sure a bullseye! We’ve come a few times now and this is one of our favorite stays. The pier right off off the water and this place just makes you feel at home. Andrew is super communicative as well!
Angel
Excellent, 2 months ago
We had an amazing time at Andrew’s Lagoon front home. It was perfect for our family. He was very communicative and had wonderful suggestions and recommendations for everything we needed.
Jose Luis
Excellent, 2 months ago
A simply beautiful place, a very large house. Even for the 7 of us, we had privacy in all the areas of the house. The kayaks were definitely a plus and what we enjoyed the most. We were able to see the sunrise in the middle of the lake thanks to this amenity. The recommendations, a chat, and the host's services were very good. We definitely hoped to stay longer, but we couldn't.
Carolina
Excellent, 2 months ago
The whole family loved the house. It has everything you could need: board games, dryer, iron, enough pans, coffee maker, kayaks, hammocks, etc. The photos don't do it justice. Andrés, the host, was super attentive and responsive. She gave us the keys and said goodbye. We all felt right at home and super comfortable.
Daniel
Repeat guest
Excellent, 2 months ago
This is the second time we have stayed in this beautiful house, and its beauty never ceases to amaze us, as does the peace that permeates this wonderful place. Andrew is the best host you can find, an excellent person and human being.
Maximilian
Excellent, 3 months ago
Great place to stay, really beautiful. Many thanks also to the hosts who made this wonderful stay possible. Keep it up! 😊
Cooper
Excellent, 3 months ago
This home is truly all about the waterfront access, and it delivers wonderfully on that front. We spent most of our time here on the dock, which was a delight. It is very private as well, although there are groundskeepers and security. The host wanted to meet us on our way in and out which was unconventional. His messaging was extremely proactive and quick. The house itself is great and newly renovated - comfy beds, functional kitchen, and great lighting.
Laura
Good, 4 months ago
We had a great stay at this house on the Bacalar Lagoon. We particularly highlight the dock, its privacy, and the direct access to the lagoon, which make the experience very pleasant. The house has all the necessary amenities for a comfortable stay. However, for the price paid, we found two important aspects to be lacking: the living room couch is small and uncomfortable, which limits the space for family time, and there is no air conditioning in the living room–kitchen area, which makes it inadequate in the current weather without it. Overall, a good experience, but with room for improvement considering the property's standard.
Host Response
Dear Laura. Thank you so much for staying with us and for sharing your experience. We're glad to hear you enjoyed the dock, the privacy, and the direct access to the lagoon, which are undoubtedly an essential part of the charm of Villa Alegre Bacalar. Regarding your comments, we would like to respectfully point out that the living room–kitchen area is designed according to an eco-sustainable concept with natural ventilation, and it is clearly stated in the listing description that this area does not have air conditioning. The house's architecture is designed to take advantage of the lagoon breeze, a characteristic of our Caribbean setting. Likewise, the living room furniture, including the sofa, is shown in the listing photos accurately and without alterations, with the aim of always presenting the spaces as they are with complete transparency. We are truly sorry that these aspects were not entirely comfortable during your stay. Your feedback is valuable, and we take it into account as part of our ongoing commitment to improving our guests' experience. It will be a pleasure to welcome you again in the future. Appreciate, Andrew & Ingrid Villa Alegre Bacalar
Mridula
Excellent, 4 months ago
We had a wonderful stay at this beautiful villa! It’s so spacious and has everything you need. And it looks even more beautiful in person than in the pictures. We stayed for only 1.5 days due to a flight delay and wish we were staying at least double that. It’s not the easiest place to find but Ingrid and Andrew are both extremely responsive on messages. The location is peaceful and the place is more suited for a private relaxing holiday with family and friends. Note that it is not walking distance to restaurants and you need a car. Thank you for an amazing family time!
Unai
Excellent, 4 months ago
The stay was much better than expected, even though we had high expectations to begin with. The house is picture-perfect and was spotless. The outdoor space, and especially the jetty over the lagoon, make it a truly unique place. Andrew and Ingrid have been very helpful, with quick replies and super availability. Definitely, without a doubt, a place and accommodation I would return to.
Peter
Excellent, 4 months ago
A magical place to stay while exploring Lake Bacalar. The private dock on the lagoon — complete with swings and hammocks right over the water — was the highlight for our whole family. Our two boys (ages 3 and 6) called it ‘a jungle’ and didn’t want to leave! Set in a beautiful natural landscape with stunning views of the seven colors, it was the perfect retreat after a day of adventures on the lake. ‘Definitely recommend!
Lucie
Excellent, 4 months ago
A true haven of peace!
Marisela
Excellent, 5 months ago
Such a beautiful rental! The hosts were on top of communication over a week out and consistently throughout our stay. The property is gorgeous, incredibly spacious, and you just can’t beat the lagoon access. It’s also so close to the centro to drive or taxi (about 8ish minutes). We felt safe, peaceful, and very welcomed !
Gema
Excellent, 5 months ago
A beautiful house in an excellent location, clean, comfortable, the host service is very good, always attentive to communication, I would definitely stay here again, 10 out of 10 👌
Luis
Good, 5 months ago
Andrew is very friendly and very communicative. He has a beautiful house; I highly recommend it.
Richy
Excellent, 5 months ago
Great host had a great time beautiful place will visit again
Callie
Excellent, 5 months ago
Beautiful home in an amazing location. Very special place to stay
Tony
Excellent, 5 months ago
Stayed for a couple days in March, great waterfront location with plenty of space for a group to enjoy. Host was attentive and responsive. We had an excellent stay.
Eduardo
Repeat guest
Excellent, 6 months ago
Everything was very comfortable, quiet, and safe.
Martha
Excellent, 6 months ago
We stayed in March for 4 days on a family trip. It was amazing; everything was clean and tidy. It's exactly like the photos. It has a private dock where you can use the kayak or enjoy the sunrise or sunset. The hosts were incredible, always attentive and providing local recommendations. The only important thing to note is that the property is a 4-minute drive from downtown Bacalar, which wasn't an issue for us, as it made the place more private. We hope to come back!
Valerian
Excellent, 6 months ago
Everything was perfect! The house is very large and located in a paradise location with direct access to the water. We had a great time there and would definitely come back!
Kathy
Excellent, 6 months ago
We absolutely loved the house. It was beautifully decorated and the location on the water was incredible. We loved spending our time down on the private dock over the lagoon, along with the view from the home. There were multiple areas to chill out and take in the view, that it wasn't always easy to choose which one to enjoy. The bedrooms were comfortable and the views from the bedrooms upstairs delivered. I also enjoyed the beautiful fresh flowers in every room in the house. It was a nice touch. We would definitely stay here again!
Jenaya
Excellent, 7 months ago
Great place to stay in Bacalar for a family
Sofia
Not good, 7 months ago
This was our fifth trip to Bacalar and we were looking forward to staying in what appeared to be a stunning, luxury house but it turned out to be systemically run down with most things barely working. Outdoor furniture set up is nice especially on the dock, but the lot itself has no view down to the lake and every morning there is a foamy runoff from neighbors sewer completely covering the water by the dock. -windows and sliding doors don’t really close and mosquito nets are all ripped - very narrow benches in the living room - can’t really sit there -plumbing upstairs doesn’t work, the toilets were clogged and even after fixing they barely flushed -no hot water to shower, even after 20 minutes not even luke warm - towels are so old that they are grey color - shower heads clogged and are spraying in different directions - kitchen was smelly, mold in cabinets -stained microfiber rags instead of kitchen towels, dirty mop left in the middle of the kitchen - most dishes broken/cracked
Host Response
We regret that this guest’s experience did not align with the standard we consistently deliver. During the stay, all concerns raised were attended to promptly and thoroughly, including multiple in-person visits to ensure everything was functioning as intended. Key aspects such as hot water availability were verified directly with the guest. While we always strive to accommodate and resolve any situation with care, the circumstances surrounding this stay were not representative of a typical guest experience. It is also important to clarify that Bacalar is a natural lagoon ecosystem. The occasional foam observed is a natural, organic phenomenon caused by wind and sediment movement, and is not related to sewage or contamination of any kind. With a consistent Superhost status and a 4.98 rating across hundreds of stays, we remain confident this review does not reflect the experience of the vast majority of our guests. Andrew & Ingrid
Melanie And John
Excellent, 7 months ago
Just spent a week at Villa Alegra with another couple and everything was perfect! The home and grounds were spotless and we had everything we needed (kayaks, beach towels, lots of local recommendations). There are so many great restaurants and food stands in Bacalar that we were out for dinner every night, but did most breakfasts and lunches at home, and the kitchen was well stocked with everything we needed. Beds were very comfortable and we all appreciated having two pillows each ;) There was some unusually cold weather for Mexico during our stay so did not require the air conditioning, but did appreciate the extra blankets provided. Lastly, we especially enjoyed the fresh flowers that were left in every room, a very thoughtful touch! We hope to return again!
Joyce
Excellent, 7 months ago
This was by far the best house we stayed in. Andrew and Ingrid took great care of this house and the inside and outside were pristine. When we came in the house we just looked at each other and said WOW! We had to take it all in. The location right on the lagoon was amazing. We went kayaking and were able to embark on a boat ride from their pier. The master bedroom was very large and had a spectacular view. We would love to come back again.
Alejandro
Good, 7 months ago
Excellent place, just keep in mind that the property has slopes, which for some people can be a problem
Ana
Excellent, 7 months ago
Dream house in Bacalar with its own private dock, kayaks, paddle board and full kitchen. Easy access to the outside door and 10 minutes away from a large super maket, although leaving will be hard since the place is so beautiful.
Jan&Zuzana
Excellent, 8 months ago
Stunning villa by the lagoon with a beautiful private garden and pier. Master bedroom facing the lagoon with a beautiful view of sunrise.
Claire
Excellent, 8 months ago
I am so grateful to Andrew and Ingrid for their hospitality and beautiful home. It is clear the care and attention they put into the house. It also meant a lot to stay somewhere that cares for the stewardship of the natural surroundings. From the very beginning, Andrew and Ingrid went above and beyond to make us feel welcomed. They gave great recommendations and set us up with a boat tour and a chef for our first evening there. The home was stunning- filled with fresh flowers, great views, and a gorgeous garden in the backyard. The privacy gave us the chance to really relax and spend quality time with one another. Everybody who works at the house is very kind and welcoming. It’s a trip my friends and I will never forget and the perfect introduction to Bacalar.
Perroy
Excellent, 8 months ago
Great stay in Bacalar thanks to this exceptional house. Beautiful garden, beautifully decorated house and postcard pontoon... I will be back! Thanks to Ingrid for hosting us efficiently and for her recommendations for restaurants.
Oscar
Excellent, 8 months ago
Un paraiso The property is amazing, we felt very comfortable, we would have liked to stay longer. Everything is great, just as it appears in the photos.
Bill
Excellent, 8 months ago
The house was absolute heaven! It looked exactly like the pictures. The landscaping in the back was beautiful and there were little hangout spots at every level. The dock was our favorite spot, even at night the lighting was incredible. We loved it so much that we were sad to leave. Ingrid and Andrew were very helpful and response, and Jose so kind. Andrew’s home is a treasure.
Melissa
Excellent, 9 months ago
Spectacular house, the best thing is the private dock. Cozy and very calm place. My family and I had an amazing time. Super attentive hosts. It is recommended to ask for the phone number of the chefs who are going to cook, everything is delicious.
Stefano
Excellent, 9 months ago
Andrew’s place is amazing . The house is a designer piece but the front yard is the masterpiece: directly on the Laguna with many spots to relax in the shade or in the sun. The location is perfect, private but only 5’ minutes by car to many exceptional restaurants and short drives to many attractions. Andrew is very responsive and helpful with a lot of good local recommendations . Thank you : we hope to be back soon
Jana
Excellent, 9 months ago
Beautiful and peaceful place to stay, amazing house and warm and welcoming hosts! 10/10
Ma Bricelda
Excellent, 9 months ago
Andrew and his wife Ingrid were so helpful and attentive to all of our needs. They followed up with me days before our arrival and throughout our arrival. They made sure we had instructions on how to get to their home and offered recommendations of places to eat, places to visit and tours to take. The house is just as it is listed in the pictures, everything was clean and we had everything that we needed and more to make our stay enjoyable. We were in love with the house and will definitely come back in the future!
Rafael
Excellent, 9 months ago
An excellent place to disconnect, a property that is very well cared for with attention to detail. Very nice!
Karina
Excellent, 10 months ago
Excellent! Many thanks
Gabriela
Excellent, 10 months ago
If you are looking to spend time in a pleasant place with the necessary privacy, it is an excellent option, it has everything you need to enjoy yourself and they leave you the amenities to feel more comfortable and the details make the difference in the stay. If you need a car to get out of the area, but it's really worth staying, we were welcomed by his kind and clear wife with instructions, we would definitely return
Ana Patricia
Excellent, 10 months ago
Beautiful house, clean, tidy, it has everything you need in the kitchen to prepare your food (salt, oil, condiments, pans, glasses etc.) just bring the ingredients to make your meals, there is a supermarket where you can buy groceries and other things, market, or restaurants if you prefer. The impeccable house adorned with natural flowers, spacious, the beautiful lagoon with private dock, as described in the publication. Communication with Andrew was excellent, he was always attentive and helped with all questions. Mr. José, who takes care of the place at night, is super friendly, as are the people of Bacalar. Special mention to the tour and Erick who took us on the tour of the lagoon! Highly recommended, hire Andrew because he refers us to really reliable people, he helped us at all times, I definitely recommend the place and would return at the next opportunity. The house has many stairs (towards the Pier) and is 2 stories for people who find it difficult it can be complicated.
Daniel
Repeat guest
Excellent, 11 months ago
It's a luxury villa, very well located, with a lot of privacy, very accessible, you can breathe a lot of peace, very clean and comfortable, the hosts Andrew and Ingrid were super attentive to what we needed to be comfortable. Thank you very much.
Dor
Excellent, 11 months ago
We stayed for two nights – four adults and two young girls – and had an absolutely wonderful time. The villa is beautifully designed, spacious, clean, and full of natural light. What truly sets it apart is the breathtaking lagoon view from every room – a magical sight to wake up to. The private access to the lagoon was a huge highlight, complete with kayaks and life vests, making it fun and safe for the kids and relaxing for the adults. The kitchen was fully equipped, the living areas comfortable, and the overall atmosphere was peaceful and luxurious. The hosts were kind, responsive, and made sure everything was just right. We left with amazing memories and would absolutely return. Highly recommended for families or friends looking for beauty, calm, and nature – with all the comforts of home.
Kristin
Excellent, 11 months ago
It was just a great stay, Andrew and Ingrid are great hosts and always available. The space is just a dream come true.
Julien
Excellent, 11 months ago
Really enjoyed our stay. The rooms were very clean. Ingrid and Andrew are very responsive in case you have questions. Great host!
Luis
Excellent, 11 months ago
The house is beautiful, the private dock is amazing and the house has everything you need in general. Andrew is extremely attentive and was attentive to my group at all times. Great experience staying at his property.
Gerardo
Excellent, 1 year ago
Great place to stay at Bacalar, fully equiped, comfortable house.
Alessia
Excellent, 1 year ago
Lovely place, very helpful and welcoming owner!
Elodie
Excellent, 1 year ago
We stayed with our 3 daughters in this fabulous exclusive villa on the shores of Lake Bacalar. A waking dream, a magnificent private pontoon that offers you a natural pool of incredible immensity. The sunset and sunrise will leave us with unforgettable memories. The house is spacious and very well laid out, the garden superbly maintained with an ignane as host 😀 Andrew is a very friendly, welcoming, warm and available owner. We recommend this villa that will offer you an unparalleled experience where our only desire was for time to stop. we didn't leave the villa because we felt so good there. Thank you Andrew for allowing us to have this experience and beautiful memories for us and our daughters. Finally, we really enjoyed having a canoe and paddle to enjoy the lake. we would recommend this villa without hesitation.
Dalleta
Excellent, 1 year ago
Thank you Andrew, for a wonderful stay! The house was spotless and the thoughtful details made us feel right at home. We appreciate your quick responses and helpful recommendations.
Pep
Excellent, 1 year ago
Really great house: both view and architecture are super beautiful. Also fantastic swimming on the lake. Recommended!
Lauren
Excellent, 1 year ago
We loved the house and all the attention from the Host. Highly recommended. We'll be back for sure! Very good service, the description of the house is as in the photos! Highly recommended, thank you so much for everything!
Alberto
Excellent, 1 year ago
Excellent accommodation. 5 stars is not enough to rate this excellent accommodation. Clean, nice, Andrew and Ingrid are always attentive. One of the best stays we've ever been. Super friendly with the environment and respectful of nature. We'll definitely be back.
Octavio Alfonso
Excellent, 1 year ago
We are very grateful to Andrew and Ingrid for hosting us at their property, we had a wonderful time in Bacalar.! Villa Alegre exceeded our expectations in all aspects. Our group immediately fell in love with the home’s design, beautifully landscaped grounds, lagoon views and private deck. Andrew and Ingrid are great hosts, they provided clear instructions and great recommendations on local restaurants and must visit local attractions. We closed our visit to Bacalar with a private sailing tour recommended by Andrew which was the highlight of our trip. We look forward to visiting Bacalar again and hopefully spend more time at Villa Alegre.!
Prity
Excellent, 1 year ago
We had amazing time at this villa and enjoyed it a lot! This place is beautiful and the views of the lagoon is spectacular from the bedrooms! The host Andrew and his wife Ingrid are amazing hosts, they ensured all our needs were fulfilled and we were comfortable while we stayed at their villa. They were very responsive and very friendly! I highly recommend this place for a nice peaceful getaway if that’s what anyone is looking for. Thank you Andrew and Ingrid! 🙏🏼
Gabriela
Excellent, 1 year ago
We loved to stay in Andrew's place. The house is exactly like the description and pictures. We enjoyed the privacy and the easy access to the lagoon. Definitely we will be back to connect with nature
Ernesto
Excellent, 1 year ago
I stayed 2 nights at this property with my group of 7. Andrew and Ingrid were extremely responsive and gave me a lot of suggestions about tours and restaurants at Bacalar: they arranged a very nice boat tour of the lagoon. The house is wonderful, with a private pontoon where you can spend hours just contemplating the lagoon. The house is also guarded at night for an even better peace of mind. I definitively recommend Andrew and Ingrid property to everyone planning to spend some days in the wonderful Bacalar Lagoon!
Leslie
Excellent, 1 year ago
Absolutely loved this place! the private pier was our favorite part. wish we could’ve stayed longer. Andrew and Ingrid were very helpful and responsive. Can’t wait to come back.
Sahil
Excellent, 1 year ago
Like a dream — a great location at house. You could be mistaken for being in the Maldives. Wonderful stay — we will be back if we are lucky enough to visit back.
Luis Enrique
Excellent, 1 year ago
Excellent view, beautiful architecture, with access to the lagoon and everything is very clean.
Ian
Excellent, 1 year ago
Absolutely love the house and the views were to die for....! Waking up was always an enjoyable thing to look out for. Andrew, the host was incredibly attentive to our stay at his house and made sure we were all taken are off. A must stay if your ever in Bacalar with friends and family. Lastly, the recommendations that he gave were in point and wicked.
Jorge
Excellent, 1 year ago
A nice house, with everything you need, very close to downtown Bacalar, private, safe, its dock, lounge chairs, view, I would come back, the hosts are a 10, the only thing as a point of improvement would be to repair the burned out lights in the garden, a minor thing, but 100% lit it would look even more beautiful, a light on the dock and that's it, but everything is very good
Host Response
¡Muchas gracias por tu comentario y por haberte hospedado con nosotros! Nos alegra mucho saber que disfrutaste la casa, la privacidad, la ubicación y especialmente el muelle. Lamentamos que durante tu estancia hubiese algunas luces del jardín fundidas. Agradecemos que lo hayas mencionado, ya que apenas lo supimos las reparamos de inmediato para los siguientes huéspedes. Además, justo ahora estamos llevando a cabo el mantenimiento general anual de la propiedad, y una de nuestras prioridades será mejorar aún más la iluminación tanto del jardín como del muelle para que luzca aún más bonito y funcional de noche. ¡Gracias de nuevo por tus palabras y aquí te esperamos con gusto cuando regreses a Bacalar!
Natalie
Excellent, 1 year ago
Incredibly beautiful home and location. Amazing hosts, so grateful for the hospitality and experience.
Johanna
Excellent, 1 year ago
Fantastic Getaway! The house was lovely decorated, felt safe at all times. Had everything we needed and some more. We felt very comfortable from day one! The best, the private access to the lagoon. The pier with the palapa is an all day round favorite! Easy to get to town for dining, lots of options and experience the town vibe at night! Andrew and Ingrid were great hosts, received us upon arrival with lots of info about surroundings. We will be back, and no doubt where we will be staying 🥰🥰🥰
Angeles Adalid
Excellent, 1 year ago
Everything is excellent, the place is perfect to spend a few days relaxing and spending time with nature. 🍃 The hosts are very friendly and always attentive ✅
Yoann
Excellent, 1 year ago
Andrew and Ingrid are amazing hosts. They helped us from start to finish and gave us lots of helpful tips. They were very responsive whenever we had any questions. Cleaning was done half of our stay and it was perfect, the maid's work was incredibly well done, it's much appreciated. The villa as well as the outdoor space are splendid, I recommend it! On top of that, the house is eco-friendly and powered with solar panels! We recommend eyes a second thought!
Janelle
Excellent, 1 year ago
One of the most amazing places the home speaks for itself! Amazing host made everything roll smooth. Definitely would recommend !
Michael
Repeat guest
Excellent, 1 year ago
This was our second unforgettable stay at Villa Alegre with Andrew and Ingrid, and it was just as incredible as the first. The house is absolutely stunning, with every detail thoughtfully designed to provide comfort and luxury. The new pergola addition is a fantastic touch, offering the perfect setting for relaxation and private boat tour pickups. It truly enhances the whole experience. We can’t wait for our next visit!
Daniel
Excellent, 1 year ago
Enjoyed the stay. Responsive. We had a good time dining at local recommendations per check-in instruction provided.
Margaret
Excellent, 1 year ago
This Airbnb is paradise. The rooms are spacious and comfortable, the kitchen has everything you need, the dock is perfect, and Andrew & Ingrid are incredible hosts. They provided detailed instructions ahead of check in and gave great recommendations for our stay in Bacalar. The location is perfect - an easy ride into town for great restaurants and some night life, but far enough away that it feels like a private escape. Also a huge bonus that it’s an eco friendly home. Can’t wait to stay again! Loved every minute of our trip.
Emily
Excellent, 1 year ago
Villa Alegre was a dream! Beautifully designed house in a spectacular setting. We loved the many spaces and overall privacy of the property. Nicely located away on a quiet stretch of the lake but also close to town. Andrew and Ingrid were model hosts: provided great recommendations and available for any question or need that may arise. We stayed for eight days and it was still sad to leave!
Estefania
Excellent, 1 year ago
We loved the house! Everything was spectacular, highly recommended. 10/10
Pauline
Excellent, 1 year ago
We had a pleasant time in this beautiful house. thank you Ingrid and Andrew for your excellent welcome and hospitality and if we come back to Bacalar, it will be at your place 😍
Vincent
Excellent, 1 year ago
amazing house, good location, private pontoon, clean, comfortable bed and tranquility assured
Hayley
Excellent, 1 year ago
If I could give this home 100 stars I would! We stayed at Ingrid and Andrew’s home for 5 nights. They sent us detailed instructions, and met us to give us an orientation to the property. This home is one of the most amazing homes we have ever stayed in. It’s tastefully decorated, comfortable, ecologically sustainable, and the landscaping is out of this world. The kitchen is very well stocked, and bottled water was provided. The beds were very comfortable, and black out blinds helped kids sleep. Our last day there we spent on the dock, in and out of the water. The location is 5 min outside of Bacalar, and we were given great recommendations for restaurants and things to do. Andrew arranged us a boat tour, and it was so lovely. Bacalar was such a beautiful trip. We loved our days there. Thank you so much, and we’d love to visit again.
Debbie
Excellent, 1 year ago
Beautiful house- well equipped kitchen. Very comfortable!
Sanders
Excellent, 1 year ago
Absolutely incredible place! Andrew and Ingrid are wonderful hosts and the place is as stunning as the pictures look. A true paradise - cannot recommend Villa Alegre highly enough!
Eva
Excellent, 1 year ago
We had a wonderful time and would consider revisiting because it is such a special place and well appointed.
Alexis
Excellent, 1 year ago
Best place ever! Andrew and Ingrid were so amazing and the villa was something out of a fairytale! Will definitely be back.
Shirene
Excellent, 1 year ago
This little slice of heaven was exactly what the doctor called for to have a relaxing and rejuvenating experience. We even got a local massage recommendation and they came to the villa and did 2 sets of couples massage by the water. We also were thrilled to have Mariana make us a delicious breakfast and tidy up the kitchen. The sailboat tour even picked us up off of our dock for a real luxurious treat. Thank you so much for everything, I would love to come back.
Francois
Excellent, 1 year ago
Andrew is a super host very reactive to our needs. A true gentleman
Alfredo
Excellent, 1 year ago
Everything was excellent!! We were amazed by the house and Andrew's attention was luxurious, he was always on the lookout and left us gifts that we loved, we would definitely come back.
Patricia
Excellent, 1 year ago
nice home beautiful dock!
David
Excellent, 1 year ago
We had a lovely Christmas in this fabulous property on the lagoon. It is beautifully designed and furnished with a great selection of areas to use outside. Andrew is an excellent and attentive host who communicates quickly and clearly. If you haven’t got a car it’s very easy and cheap to use the local taxi company to get in and out of town. Apart from confirming all the other excellent reviews all I can add is that the master bedroom is absolutely gorgeous with amazing views, we adored the lovely flowers left all over the house, there are quite a few steps up and down to the pontoon area to consider if you are dodgy on your feet and there is a useful local scooter company that deliver groceries.
Megan
Excellent, 1 year ago
Andrew and Ingrid’s home is spectacular. It is very well designed and looks just like the photos. Our group of 7 was very comfortable in the home and appreciated all of the little details (like fresh flowers upon arrival). We kayaked and enjoyed the water every day. The hosts were super responsive and provided fantastic local recommendations. The only downside was that we couldn’t stay forever! Thanks for a fabulous stay. We’ll be back!
Richard
Excellent, 1 year ago
Villa Alegre is a beautiful home right on the lagoon with amazing views, plenty of spots to relax indoors and out, and direct access to the water from an amazing dock. The kitchen is well stocked, the bedrooms are comfortable, and everything was so clean when we arrived. We had a wonderful time.
Nicole
Excellent, 1 year ago
I can’t express how much we loved this home and hosts. The hosts went above and beyond what hosts need to do. The house was incredible with incredible views and everything you need. The location is perfect and it’s so easy to call a taxi to go into town which is only 5 min away. They also have a grocery delivery service which came in handy. We will absolutely be back!
Joel
Good, 1 year ago
Practically as described! Enjoyed stay 😊
Yaniv And Katrina
Excellent, 1 year ago
Beautiful place, lovely host
Nathalie
Excellent, 1 year ago
2 amazing days in this beautiful villa, very clean, well located with a beautiful dock to enjoy the lagoon, kayaks and paddleboard available, the sailboat for our tour picked us up directly from the dock , which is very nice. Following a personal medical concern, Ingrid was extremely kind, very available and valuable help to accompany us in our steps, I recommend + ++++
Javier
Excellent, 1 year ago
very cozy villa with many tasteful details
Natalia
Excellent, 1 year ago
Lots of repetitive house rules, particularly in the kitchen and bathroom
Host Response
Estimada Natalia, Agradecemos mucho tus comentarios. En los baños y la cocina dejamos algunos pequeños letreros donde pedimos a nuestros huéspedes evitar tirar basura en los WC y, en la cocina, dejarla tal como la encontraron. Estos son recordatorios amigables que dejamos para todos nuestros visitantes. Gracias por tu comprensión y por ayudarnos a mantener el espacio en las mejores condiciones. Saludos cordiales.
Steph
Excellent, 1 year ago
It was our first time visiting Bacalar and it was an amazing experience. This house is beautiful! They have everything you might need and much more! 1000% recommended!!